Metrofone Bewertungen 

Went through uswitch to find a new phone. Metrofone seemed to have a good deal on so i went for it. Took an upfront payment of £25 from my bank then next day they cancelled my order. I failed their security checks apparently. So i'm left with a credit check on my file (which i did pass btw) waiting for a £25 refund and no phone which i was relying on coming.
Absolutely disgusting behaviour from this company they need banning from uswitch as ive heard they've done this before...uswitch will be my next complaint letter!

Don’t use them! They had a good deal on a iphone16 so I chose to take it. Took all my personal details and an up front cost and told me the order has been successfully placed (luckily I took a screenshot). Didn’t get an order ID or any emails to acknowledge the order. Waited 3 days (phone was promised as Next Day delivery) and emailed them and they responded with “your credit check passed but you failed a security check - we’ve cancelled your order”. Great. I asked why the security check failed - can’t tell me. The credit check passed with the network provider (Three), and it’s permanently on my credit record, but Metrofone’s own checks failed so I can’t have the phone/contract. I asked why they didn’t do security checks before passing to Three for a credit check - can’t tell me for security reasons. Deal seemed too good to be true - I guess it was. Makes me think they didn’t have the phones available in the first place. Just a data collecting exercise. I’m now left with a credit check on my file but no phone. Also, they can’t tell me how long I will have to wait for my refund on my initial payment. Absolutely shocking. Deal was recommended by uswitch so I am taking up a complaint with them as well as Three.
*Adding the order number to the review as Metrofone messaged me saying they can’t find my order on their system - MF00315658

Got rejected by many companies, but managed to get a new phone with them and it's been great, great delivery, fuss free and good price for my new Google 9 pro XL

Ordered a phone yesterday for next day delivery. Received an order number, however the link to set a password didn't work. Contacted via webchat this morning to be advised the order hadn't actually worked and they'd return the payment but would need to reorder the item. What a ridiculous system if it can't even take an order correctly. The agent I spoke to (Kayla) was nothing but helpful, however a frustrating experience as I ordered knowing I was in today to take the delivery.

Ordered a refurbished iPhone 14 Pro Max came with cheap charging wire, battery dead, once charged touch screen didn’t work send back and cancelled my contract.

4 out of 5 for overall experience, vfm and fast secure delivery of mobile. Star lost for failure to receive email acknowledgement of order. With this it would be 5 stars.

A great phone but like all new phones , need to use them to understand them .
Ime sure it will be fine.

That was great

that the price is much cheaper, compared to other compatibles....

absolute 💯 happy easy to use quick decision fast delivery great service

From search, to order and delivery Metrofone have (once again) been outstanding. An excellent experience.

Quick simple website, this is the 2nd time I have used Metrofone. Very fast delivery.

Quick and easy. Would recommend to others looking to purchase a new phone / contract.

Amazing 🤩 fast

Everything happened as stated, phone arrived and number moved over as stated.

Found a really good deal on Metrofone, the website is easy to use and delivery was excellent,I would recommend this website and I will definitely use again in the future

Very quick service, can't fault it!

Very easy to use and quick service, don’t need to fill out a huge amount of documents before ordering. Really recommend!

Everything happened as it was supposed to with plenty of updates to keep me informed

Super fast delivery kept me informed with the process of the order thank you