Mercers Furniture Ltd Bewertungen 

I've had several pieces of furniture from here in the past. I like the fact that everything is labelled making it so easy to assemble. Recently I've had an issue with a couple of components missing. Jayne (from admin) got on the case, She was amazing - the delivery company mislaid twice the parcel sent to me. A real star was Jayne. Communication back & forth was effortless. I just want to say a big thank you. Finally received components today. Will use this company again & recommend it 100%

Great company quality furniture and very helpful customer services Would definitely recommend

I had problems assembling wardrobe, and in the process I damaged some parts. This was kindly sorted, quickly and efficiently by Jayne. The wardrobe is now assembled and looks great. Thank you.

The dining table and chairs are exactly what we have wanted.
Very quick delivery.
Jayne from admin was very helpful with our inquires. Although a little piece was missing (this things happen) the company was sending it straight away.

Great service, got everything I needed and at a time much quicker than expected- ordered on Sunday, received it on Thursday, cannot fault the time frame.
The only reason for the 4 stars and not 5 (I cannot give 4.5, but would have otherwise) is as my order was large, it was delivered on a pallet. Which came on an artic. Which wouldn't fit down my street (Think double parking, on a REALLY steep hill). That and I do not have a forklift at my house, so I had to get it redirected to work and brought it home in a works van, which I understand would not be an option for everyone. But still, my order was for 6 items, which came in 15 boxes, so might just me a me- specific problem. Otherwise would highly recommend!

Prompt delivery(always a plus)pretty good assembly instructions.The only downside really is the finish on unseen pieces,missed the sprayer?

Good communication. An efficient service.
It took quite a long time to put the bed together as we hadn't realised it was all flat packed.

The furniture was cheap and delivered really quickly.

Very professional company which I have used before. In this instance my item arrived damaged.
Mercers replaced item within a few days without any hassle.
Communication was excellent, I was kept informed of progress of replacement parts throughout.
I would highly recommend and will use again. Well done!!! ⭐⭐⭐⭐⭐

Ordered on Monday, arrived Wednesday. Great communication and delivery. Would certainly order again!

I'm very happy with the quality of the furniture and very fast delivery and the price is reasonable

Quick delivery with tracking available. Great sideboard to match my tv unit, very reasonably priced. Great.

Great Service as Always have shopped with you for many years .

Prompt delivery, good quality, value for money.

We had trouble with some panels for a unit which were damaged, got in touch with jayne at head office she was very helpful and sorted the problems out also at mercers pontefract shop the staff member there was helpful too will be getting some more furniture from there soon 👍

Furniture quality is okay; the painted furniture could do with better spraying. 2 items were missed in the self assembly box; Mercer furniture sent these in a prompt/friendly manner. Customer service was great.

We ordered the 3 door 3 drawer sideboard unit, whilst putting together we noticed some pieces were damaged (just whilst screwing in pieces) got hold of customer service through email and had very quick prompt responses and our problem was sorted within an hour and new parts being sent out to us! Fabulous. Customer service from Jayne!!! Will definitely order through this company again should we need too!

I bought a desk to replace an old one, whilst I will admit that the plans for assembly are not the clearest I have ever seen, if you study them carefully then you'll find your way around them. Allow yourself plenty of time for assembly the results are worth it.
I encountered a couple of problems with missing and damaged parts, this was wholly down to the mishandling of the parcel by the courier company. I contacted the seller about this, they could have not been more helpful, within a couple of days I had all the missing and damaged parts replaced, fantastic customer service.
I would definitely recommend Mercers if you are looking for items of furniture.

I've purchased quite a bit of furniture from Mercers and the experience has always been great. I also got in touch when this product was out of stock and was helpfully provided with correct wait times. On this most recent purchase, when we unboxed,part of the sideboard was damaged. I got in touch and Jayne immediately resolved the issue and ordered us a replacement part! Amazing customer service as always!! Excited for the part to arrive to continue the build! Thanks again!