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medicann.co.uk Bewertungen 

1'183
•
TrustScore 4.5 von 5

4.6

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

I was doing fine but after being promised that supply issues had been sorted, I've come to the conclusion that it wasn't true. They withhold all stock available from you, Cheaper strains aren't there... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Transparent Honest Compassionate. now about to order my third months supply cannot fault medicann from day one. big thanks to casey and dr.sunny for their compassion and care and understanding... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent service from start to finish. Went with medicann due to not wanting to waste money getting caught up in yearly/ monthly charges. To see how I got on. I'm not good on phone , speaking persona... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolutely amazing experience from doing the online check to recieving my first prescription 2 weeks later! Quick easy online form, if your in the UK you can give access to your NHS app so no n... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Cannabisladen
  2. auch in
  3. Alternativmediziner
  4. Arzt
  5. Arzt für Schmerztherapie
  6. Medizinisches Zentrum
  7. Online-Apotheke

Vom Unternehmen geschrieben

Medicann is a multi-award-winning clinic providing expert access to medical cannabis and medicinal cannabis treatments across the UK, including England, Scotland, Wales, Northern Ireland, the Isle of Man and the Channel Islands. We offer a free patient app, access to over 170 prescribable products for eligible patients, and support for people managing more than 50 different health conditions. Our experienced clinicians prescribe a wide range of medical cannabis products tailored to patient needs, including flower, oils, lozenges and capsules. At Medicann, patient care, education and ongoing support are at the heart of everything we do, helping eligible patients explore safe and legal medicinal cannabis treatment options with confidence. The clinic has built a strong reputation for professionalism, compassionate care and an easy-to-use patient journey from consultation through to prescription management. Patients also benefit from convenient digital tools through the free Medicann app, making appointments, prescription tracking and communication simple and accessible. Whether you are seeking support for chronic pain, anxiety, neurological conditions or other qualifying illnesses, Medicann is committed to delivering trusted medical cannabis care throughout the UK with a focus on safety, expertise and patient wellbeing.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

1183 Bewertungen

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4.6

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(1'183)

1'165 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

From start finish with the doctors…

From start finish with the doctors review after sending my care summary was amazing. I've lived with chronic pain for years since damaging the lower part of my spine in a work related lifting injury.. I've tried so many different prescription drugs over the years and have found they only help for a short time, I got to the point where I was just sick and tired of swapping to different meds. I watch a u tube channel Smokie Mcgreen who talks about the different aspects of medical cannabis. The thing that put off was I couldn't afford the subscription fees and doctors fees along with purchasing medical cannabis, then on one of his casts he mentioned Medicann UK and that there was no subscription fees ect. I was totally blown away and instantly checked them out. I can honestly say it's been a game changer and now with the help of medical cannabis I've drastically reduced the prescription drugs. Medicann are awesome and I would totally recommend them. Well done all that work for them 👍👍

10. Oktober 2025
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Antwort von medicann.co.uk

Thank you for taking the time to share your feedback. We’re pleased to hear you had a positive experience with Medicann and that our team was able to support you. We really appreciate you letting us know.

Bewertet mit 1 von 5 Sternen

Poor service from Medicann …

Hi I have been ordering from medicann for the last year and at the start I ordered some medication and it was good, when I reordered the same medicine a totally different medication came I wasn't Happy I wanted to return it, but that is not allowed it cost £85 and I was told they cant take it back and I wasn't to pleased, but I stuck with them and just recently I ordered from them 3 different medicines of flowers and I liked them and decided to order 1 of them again but what came was the same packaging but with different flower inside a completely different flavour taste and smell I complained and was told the flower was a different batch but couldn't have been because the 2 packages had the same date batch number and everything I was told it comes packaged like that from the growers in canada but I dont believe that the packaging has got uk addresses on them it dont make sense this is a fraudulent company I definitely won't be using them again I will be complaining to trading standards.... Mr K BASA

1. August 2026
Bewertung ohne vorherige Einladung
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Antwort von medicann.co.uk

Thank you for sharing this. We’re sorry to hear about your experience and will pass your feedback on to our pharmacy partner.

Bewertet mit 5 von 5 Sternen

Excellent professional service

Excellent professional service. i have always been treated very respectfully and with friendly efficiency. I would give full 5/5 star rating & Thank you

19. August 2026
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Antwort von medicann.co.uk

Thank you for taking the time to share your feedback. We’re pleased to hear you had a positive experience with Medicann and that our team was able to support you. We really appreciate you letting us know.

Bewertet mit 5 von 5 Sternen

MEDICANN and their continued support is…

MEDICANN and their continued support is a real game changer for patients,feeling supported and listened to MEDICANN really makes you feel apart of something special which adds to recovery and great overall feeling

19. August 2026
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Antwort von medicann.co.uk

Thank you for taking the time to share your feedback. We’re pleased to hear you had a positive experience with Medicann and that our team was able to support you. We really appreciate you letting us know.

Bewertet mit 1 von 5 Sternen

I made another review thate medicann…

I made another review thate medicann blamed on teething problems.
I don't think its acceptable still however. It never was dispensed it never left the pharmacy then you said order completed at 4.10 am you investigated and this is the answer I got. I could reorder but not on the app through email as you have already said a prescription was active on the app. I tried to reorder then they cut all communication with me. No follow up email on wether I'd actually get my prescription or not. So I had to go through my bank to receive a refund which I got 2 days later. A hell of a lot of stress involved for a first order. Why would I continue knowing this is the service I receive? I've now been discharged from the clinic. Won't be returning..

14. August 2026
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Antwort von medicann.co.uk

Thank you for your feedback. We’re sorry to hear your experience did not meet expectations.

Bewertet mit 5 von 5 Sternen

Medicann UK Excellent UK Clinic

Medicann UK from registration to application approval was excellent. Especially with ORB being available to link NHS accounts with their platform.

My application did have a quick turnaround, including to issuing prescriptions. The choice is vast, and do recommend sensibly reviewing all the stock for your needs.

Lastly, no appointment or join up fee's makes this clinic one of the best in the UK currently in terms of not forcing a pricing model on patients which makes this clinic more affordable to lower waged people.

All the best!

14. August 2026
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Antwort von medicann.co.uk

Thank you for your kind words. We're delighted to hear that you had a positive experience with Medicann. Feedback like yours means a great deal to our team and helps us continue providing the highest standard of care. 💚 The Medicann Team

Bewertet mit 3 von 5 Sternen

I like the ease of ordering on medicann…

I like the ease of ordering on medicann but I dont like the lack of support when we need to email them for help and just get fobbed off with generic email replies. This is more infuriating when they send out newsletter emails telling us patients matter but their actions seems like we dont really matter.

There stock levels and firmulary have been bad since christmas. I thought with them changing to dsp phamracy it might get better bit seems to have got worse. When effective medicines come in they sell out really quick and dont get restocked. When bad bits come in they seem to sell slowly bit get restocked immediately and linger on the menu for ages

12. August 2026
Bewertung ohne vorherige Einladung
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Antwort von medicann.co.uk

Thanks for sharing your feedback. We’re glad ordering through Medicann has been easy, but we’re sorry the recent experience hasn’t been as smooth as it should be.

We’ve had some teething problems during the move to our new pharmacy partner, and we’re working closely with them to improve communication and service.

Stock availability has also been difficult across the sector, with some popular medicines selling out quickly and supply not always catching up as fast as we’d like. We know this is frustrating and we’re continuing to work on improving the experience for patients.

Bewertet mit 5 von 5 Sternen

better than the rest IMHO

i have been on a bit of a cannabis clinical journey, but finally found that perfect balance between low cost products and great service with medicann. First, the essentials, yo just pay for your medicine & postage (sent royal mail special delivery, order b 2pm, will come the next day before 1pm ) which is as expected and totally reasonable, as for clinic fees, there aren't any, so no nasty monthly and annual fees, no appointment fees or any of that nonsense, and finally, the choice, great range of products, good spread of price options and finally, a great back end team, who respond quickly to questions, and have made me feel like they care.
i found transferring form another clinic very easy, and everyone i've sent there way since seem very happy

7. August 2026
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Antwort von medicann.co.uk

Thank you for your kind words. We're delighted to hear that you had a positive experience with Medicann. Feedback like yours means a great deal to our team and helps us continue providing the highest standard of care. 💚 The Medicann Team

Bewertet mit 5 von 5 Sternen

I am having good journey with my…

I am having good journey with my experience.
I fill better,it is helping me alot with my pains and aches ,good appetite and really good long sleep ,for my age ,all these things are important and helpfull.

5. August 2026
Bewertung ohne vorherige Einladung
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Antwort von medicann.co.uk

Thank you for your kind words. We're delighted to hear that you had a positive experience with Medicann. Feedback like yours means a great deal to our team and helps us continue providing the highest standard of care. 💚 The Medicann Team

Bewertet mit 5 von 5 Sternen

Doctors and staff are very helpful

Doctors and staff are very helpful. I was on heavy medication like tramadol and oromorph, which was affecting my head and a change of character. The Medicann medication is far nicer and helps me to get a better night's sleep, more confident.

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von medicann.co.uk

Thank you for your kind words. We're delighted to hear that you had a positive experience with Medicann. Feedback like yours means a great deal to our team and helps us continue providing the highest standard of care. 💚 The Medicann Team

Bewertet mit 5 von 5 Sternen

Top shelf

Top service. Large choice of medicine. Good quality flower. Very happy.

4. August 2026
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Antwort von medicann.co.uk

Thank you for your kind words. We're delighted to hear that you had a positive experience with Medicann. Feedback like yours means a great deal to our team and helps us continue providing the highest standard of care. 💚 The Medicann Team

Bewertet mit 5 von 5 Sternen

This is the help I’ve needed for years…

This is the help I’ve needed for years easy to talk to very understanding what an amazing company 👌🙏🏾 thank you guys.

4. November 2025
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Antwort von medicann.co.uk

Thank you for your kind words. We're delighted to hear that you had a positive experience with Medicann. Feedback like yours means a great deal to our team and helps us continue providing the highest standard of care. 💚 The Medicann Team

Bewertet mit 5 von 5 Sternen

The staff are so welcoming and…

The staff are so welcoming and friendly….but the app experience was spectacular easily navigated

31. Juli 2026
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Antwort von medicann.co.uk

Thank you for your kind words. We're delighted to hear that you had a positive experience with Medicann. Feedback like yours means a great deal to our team and helps us continue providing the highest standard of care. 💚 The Medicann Team

Bewertet mit 5 von 5 Sternen

Quick and seamless experience and great…

Quick and seamless experience and great quality of the flowers. Highly recommend it! Definitely will order more medication from Medicann.

4. August 2026
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Antwort von medicann.co.uk

Thank you for your kind words. We're delighted to hear that you had a positive experience with Medicann. Feedback like yours means a great deal to our team and helps us continue providing the highest standard of care. 💚 The Medicann Team

Bewertet mit 3 von 5 Sternen

Cant meet demand

Very low stock past couple of weeks/months. Seems they can't meet the demand on the low end price scale. Paying £60+ for 10g is always a big no as we can barely afford food let alone fancy medicine.

1. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von medicann.co.uk

Hi, we’re very sorry to hear this and completely understand your concerns around stock availability and affordability. We recently changed pharmacy partners and experienced some teething issues, which affected some supply and order options, but these issues have now been resolved. We know how important reliable access to affordable medication is, and this is not the level of service we aim to provide. Please contact complaints@medicann.co.uk

Bewertet mit 4 von 5 Sternen

Great online service

Great online service, but I can’t buy the same as I had on my last script. Crazy really. Idk when they re stock or just once it’s gone , it’s gone. Very confusing for a beginner in mc.
Hopefully they will re stock at some point. But I’m now moved to a different provider.
Disappointed as I thought I’d found d my balance ( oil only)

2. August 2026
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Antwort von medicann.co.uk

Hi Amy, we’re sorry to hear this and completely understand how disappointing and confusing it can be when the product that was working well for you is no longer available. We recently changed pharmacy partners and experienced some teething issues, which affected stock availability and continuity for some patients, but these issues have now been resolved. We know how important consistency is, especially when you feel you’ve found the right balance, and we wish you all the best for the future.

Bewertet mit 5 von 5 Sternen

Amazing service

Amazing service, friendly staff, efficient and no nonsense delivery, 10/10 product

1. August 2026
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Antwort von medicann.co.uk

Thank you for your feedback. We’re pleased to hear you had a positive experience with Medicann. 💚 The Medicann Team

Bewertet mit 5 von 5 Sternen

Medicann have changed my life

Medicann have changed my life

Jordon is a amazing member of staff and made the whole process feel normal and reasuring, Jordon I would give you 6 stars if I could

Thank you to all the staff at medicann

Brilliant service

1. August 2026
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Antwort von medicann.co.uk

Thank you for your feedback. We’re pleased to hear you had a positive experience with Medicann. 💚 The Medicann Team

Bewertet mit 5 von 5 Sternen

I only have experience of Medicann

I only have experience of Medicann, having not tried anywhere else, yet i can confidentally say once you've tried them, you won't bother with anywhere else.

Incredible all around. Especially love ordering at 230pm and my vapes arriving at 9am the next day.

31. Juli 2026
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Antwort von medicann.co.uk

Thank you for your feedback. We’re pleased to hear you had a positive experience with Medicann. 💚 The Medicann Team

Bewertet mit 1 von 5 Sternen

Terrible experience based on silly error.

First phone call appointment, disaster and unprofessional. The call began with **** HCP nearly getting her own name wrong when introducing herself and having to correct herself (instant red flag in my opinion). She began reading out the usual stuff that clinics have to do, she then started asking questions. This is where it went even more wrong simply because she chose to not read my medical records correctly. She asked about the time back in may that I felt s**cidal/wanting to h*rt myself. I was confused as I didn't remember any of that so obviously paused for a moment and asked what she meant. She didn't clarify, but instead asked if it was perhaps a one off at that time and was just feeling low during that appointment with gp. I was still extremely confused and simply said "ok yeah may be but I don't remember that", I was struggling to answer because at that time I was trying to load my scr file to see what on earth she was talking about. She then read off the other scripted legal stuff and ended the call, all in all the call lasted no more than 5 or 6 minutes, from nearly getting her own name wrong to confusing the life out of me. I still hadn't even had time to get to the part of my scr that she was talking about, and I got an email saying discharged and could no longer login to the app. I finally found the section of my medical records she had been talking about from in may...... She either has trouble reading, or was skim-reading and left out the sentence both before and after what she was referring to. The exact sentences make clarity and context all so much better. The gp was prescribing me something to help me sleep at the time, that can make mentally ill patients feel worse, and he states "Patient ***DENIES*** any thoughts of s*icide and wanting to harm himself".
So simply because someone didn't bother to read my details properly, I am treated in that way.

24. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von medicann.co.uk

Hi, we’re really sorry to hear about your experience and understand how upsetting this must have been. We take concerns about the handling and interpretation of medical information very seriously. We would like to review this with our HCP team so we can understand what happened and ensure it is addressed appropriately. Please contact complaints@medicann.co.uk with your details so we can investigate

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