Marvellous Escapes Bewertungen 550

Marvellous Escapes staff were courteous and worked quickly to offer a good solution that meet my requirements

Fantastic response from Danielle.
Danielle's proposal exactly matched the brief...so we booked immediately

They were friendly helpful and patient. ,sorted holiday and dealt with every detail for me. They are easily contacted if you have any queries and give an instant reply.

Travel Designer Danielle has good knowledge about all aspects of travel and listened to what I was looking for and came up with a great itinerary. Although the holiday won't be form some time yet, she also gave me time to think and come back to her. Her colleague who took a message from me was also very helpful. We also received an online brochure which was very helpful too.

Marvelous Escapes and Hayley were brilliant all the way from start to finish on our holiday to Switzerland.
The train trips and all the hotels were special and i would thoroughly recommend them. The company, and Hayley especially, were professional and a pleasure to speak to on all occasions and i would like to thank them for that. I look forward to using Marvelous Escapes again without any hesitation.

Good advice. Very responsive

It was so easy to book this holiday through Marvellous Escapes. The person I dealt with was very helpful, responsive and contacted me exactly when she said she would. Yes, you pay for such good service but you also get support and the holiday is tailored to meet your needs and budget. This is the first time I've used them but I wouldn't hesitate to recommend.

The holiday created for me was perfect in every way. I wanted to go on the Bernina Express, and that is what they helped me achieve along with an absolutely amazing hotel experience in St.Moritz.

The team listened to what i wanted and created magic! The information provided was spot on, the seamless nature of the travel arrangements for all travel modes was perfect, and the support provided was just right.

I absolutely loved my holiday, it felt so magical and I am looking forward to booking another.

Laurie Bizouard was fabulous. So helpful and patient with us as we took time to work out our trip.

We had a fantastic holiday in Switzerland. Hayley organised everything and put a package together that fitted our request. We travelled on the Bernina Express and had a wonderful time. The hotel Stern in Chur was superb. She arranged all transfers from the airport & to & from Chur which ran like clockwork. The tour booked in Zurich was a coach tour and took us around the lake to see Zurich itself & the surrounding area including Tina Turner's mansion, a ferry over the lake & a cable car trip to a viewing point 800m above. Thank you Hayley you organised it perfectly. We have recommended Marvellous Escapes to many of our friends.

Friendly and flexible. Answered all my questions. Tailored the holiday to just what I wanted. So grateful it will be a memorable trip I’m sure.

Great detail and time is taken when booking. They are friendly and very knowledgable. A pleasure to speak to and always ring at the time they say they will.

Very efficient Hayley phoned back as scheduled

They were very responsive, listen to what you want from the holiday, and came up with an accurate itinerary!

We booked a train trip across Europe with Marvellous Escapes - organised by Hayley Norris which was nothing short of exceptional in organisation
The main part of the trip was to travel on the Bernina express ( totally amazing) for my wife's birthday.
we travelled London to Paris and then Zurich which we stayed the night then to Chur again to stay the night (ABC HOTEL just a minute from station - wonderful hotel) - Catching the Bernina express from Chur was just out of this world - after Bernina made our way ( again by train) to Lake Como for three nights before finishing in Milan for two nights and flying home.
Wonderful experience all tickets and hotels sorted with precision - only thing we would have changed would of stayed in Paris a night before catching train to Zurich ( so we travelled there in day rather than at night).
Would highly recommend but travel in daylight hours - thank you to Hayley and Marvelous Escapes for making it a wonderful experience for my wifes retirement birthday

Absolutely outstanding customer care from the get go. So helpful and friendly and they respond to any communication quickly and efficiently. They go above and beyond to ensure you have the best time on your trip.
We had a few hiccups along the way with our trip to Venice + Orient Express none of which was caused by Marvellous escapes but without their intervention it would have turned out to be a disaster.
Our representative was Hayley Norris and together with her colleague Paul Tavener they were utterly outstanding when we were in a predicament whilst in Venice. They worked so very hard to rectify someone else's mess up for us and kept us informed via email and texts the whole time. Without them this trip would undoubtedly have been a disaster. I cannot praise these two reps highly enough.

It was all straight firward thececception

Hayley organised our fantastic holiday in Andalusia, we had a such wonderful time and were so pleased with; the interesting, central, comfortable hotels she booked for us; the magical, marvellous trips she recommended for us and of course the seamless, scenic, environmentally- friendly rail journeys.

From start to finish. Excellent personal service.cant speak highly enough of our holiday consultant