Ordered electrolytes and protein powder over 2 weeks ago, shipping said a few days but still haven’t received. No way to call anyone as they don’t have a number on their website, very sketchy company... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Ordered electrolytes and protein powder over 2 weeks ago, shipping said a few days but still haven’t received. No way to call anyone as they don’t have a number on their website, very sketchy company... Mehr ansehen
Unternehmen hat geantwortet
Love the product and have been with the business for years utilising the training plans. Just becoming frustrated with limited product availability in the UAE which we know isn’t the companies fault.... Mehr ansehen
I don’t always leave reviews, however, on this occasion I wanted to share amazing feedback from me to the Marchon team. Firstly, I had my first ever issue (Been using couple years now) wit... Mehr ansehen
Unternehmen hat geantwortet
The products themselves are excellent — reliable, well-designed, and clearly built with the user in mind. Everything works smoothly, and you can tell there’s a strong focus on quality and usabilit... Mehr ansehen
Unternehmen hat geantwortet
MARCHON Global is a performance-focused brand dedicated to helping people improve their health, fitness, and overall capability. We create high-quality supplements, training solutions, and performance tools designed to support real-world results. Our approach is rooted in innovation, transparency, and continuous improvement, ensuring our products and services meet high standards of quality and reliability. We’re proud to serve a global community that values progress, discipline, and personal growth. At MARCHON Global, we aim to provide effective solutions and dependable support to help our customers move closer to their goals—every day.
1st Floor, 7 Arden Grove , AL5 4SL , Harpenden , Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
10/10 Product. Best on the market and I wouldn’t ever use any other products. 10/10 customer service too! Shout out to Joe Williams as well. Whole team is a credit including OM!

Antwort von MARCHON Global
Best supplements I’ve ever tried. I take the workout fuel and performance hydration before training every morning and never feel underfuelled. Always a brilliant customer service from Joe and the team too.

Antwort von MARCHON Global
I had an issue where my monthly subscription was “stuck” at the depot. After emailing Marchon about this they informed I needed to wait out the allocated time before they could re-send. As this date passed I had my entire order sent out again. Excellent customer service for something which is out of their control

Antwort von MARCHON Global
I ordered some clothing as a gift in the Black Friday sale - one of the items arrived faulty so I contacted customer services to try and arrange a replacement. I’ve emailed twice, 2nd December and 9th December, with no response. I’ve also attempted to contact via the online form and an error appears after submission - so there is no way to contact. The online process charges for postage for exchanges of faulty items which is not acceptable. There is also a charge if deciding to return items and no customer services to support
I’ve been using the Marchon products for some time now and they have been absolute game changers for me in terms of performance. The quality of the products is exceptional and the service received by the team is first class. I highly recommend.
Be aware!! I cancelled the free trial and had an email from Marchon confirming this. They then kept billing me and getting monthly payments despite the cancellation. I’ve not been able to contact anyone from the company yet and I’ve not had a refund either. Be very careful, not reliable.
I am very satisfied with the programs I can follow online. The programs are high-quality and cutting-edge. The teams are very responsive and available. Even though the subscription is quite expensive, it reflects the quality of the support and content available.
Helpful production information online regarding usage and expected benefits, making me understand what I'm about to purchase as a new user of supplements. Quick delivery of my orders as well.
After-sales support from Joe has been helpful and quick in answering my queries too regarding certification of their products!
Have used the support team a few times now for various issues & they’ve always been outstanding.
Quick to reply & happy to resolve issues with no fuss.
Can’t fault it
I've been a member at the Stratford gym for two years now, and it's by far the best fitness facility I've ever been to, with excellent coaching. I've also used MARCHON’s website to purchase supplements and apparel, and on the rare occasion I've had an issue with an order, it was resolved within minutes of reaching out via email. The customer service is genuinely outstanding.. couldn't ask for better.
Great customer service helping resolve an issue with order, really quick to respond and resolve.
Super quick and efficient response to my delivery missing an item.
Thank you so much!
I've been a Marchon online member for nearly a year now. There are rarely any issues with customer support but even when there is the odd issue, the team at Marchon always provide a quality support service in resolving issues. Today, by accident I received an incorrect supplementation order and they resolved the issue in a matter of hours!! Thank You!
Best to do it. Fast shipping, issues rectified in minutes, best supplements I've tried.
High quality, effective products. Flavours of Whey Protein and Electrolytes are fantastic. Any issues with delivery or orders are dealt with swiftly. Communication from customer support is fantastic and they resolve any issues. Great company.
Love the products - originally attracted to the whey protein and the performance hydration but have branched out and tried other supplements and they’re all great. Once had a hiccup of a product missing from the order. Joe had responded to the email and placed the product on order to me before I’d even put my phone down again 👏🏼
Have a recurring subscription active with Marchon, and when one of my items didn't get delivered I emailed their customer service team, dealing with Joe. Within 4 minutes, the email had been responded to, and delivery organised. Very impressed, and couldn't recommend the supplements more.
placed my order 10 days ago and am still waiting for it to arrive. While the product itself is decent, the shipping is completely unreliable, and I’m now requesting a refund because it’s unacceptable to charge for shipping and take so long to deliver. This has been a very disappointing experience.
I've been looking for a good alternative to pop and cordial to help me drink more water, and Marchon Performance Hydration has been a game-changer. I’ve been purchasing the product for nearly a year and have no complaints.
I don't drink tea or coffee, so it's always been a struggle to stay hydrated, but since using this product, my fluid intake has increased significantly.
The taste is what really sets it apart, it's actually drinkable and delicious, unlike the chemical or salty taste of other hydration tablets and powders I've tried. I highly recommend it if you're looking for a tasty and effective way to boost your daily hydration.
Customer service is great, quick responsive, either by email or WhatsApp. Their online self service subscription is a plus.
Signed up for the trial on the app, was dissapointed with it. I cancelled, and emailed to say I cancelled. They proceeded to try and take money from me. They trued twice at different amounts, and now are continuing to try. Very disappointing
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