Great service by Neha from green street branch of Malabar gold. Purchased two pairs of diamond earrings. Good varieties of second studs. Neha was so helpful while I was confused between all of them. G... Mehr ansehen
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Das sagen Bewerter
My experience today on entry customers were supposed to scan the bar code to be served , scan required name and phone number. I couldn’t understand why as this is my privacy, staff stated I can... Mehr ansehen
I would like to appreciate the customer service man name Junaid Malik in Malabar gold and Diamonds, city centre Sharjah branch. He assisted us very kindly and politely. He also guided us on buying gol... Mehr ansehen
No Customer respect and values. Had run a gold scheme which got matured and ordered ear-rings which costs around 3.20 Lakhs. They delayed the order by 2 months and when asked for a small discount of I... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Malabar Gold & Diamonds is the flagship company of Malabar Group, a leading diversified Indian business conglomerate. Established in 1993 in the Indian state of Kerala, Malabar Gold & Diamonds today has a strong retail network of over 360+ outlets spread across 13 countries. Making it one of the largest chains of jewellery retailer in the world.
Kontaktinformationen
Malabar Gold and Diamonds Limited Plot No 44, 45, Street Number 14, Marol MIDC Industry Estate, Andheri East,, Mumbai -400093, Mumbai, Indien
- +91 22 62300916
- care.in@malabargoldanddiamonds.com
- malabargoldanddiamonds.com
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Das haben sich andere Leute angesehen
Sales team was so helpful.
Sales team was so helpful.
Today we met 'Neetu' she was so helpful to choose.kind hearted girl.
In newzealand branch.
Worst experience I have ever had with Malabar Gold
Worst experience I have ever had with Malabar Gold in Qatar.
This is one of the most disappointing jewellery shops I have dealt with. I feel like they are literally cheating customers.
I had enrolled in their gold scheme last year and paid up to the 5th instalment. After the scheme ended, I went to purchase jewellery using the gold I had in my account, which was 10.33 grams.
I selected a 7-gram gold earring, and they told me the total amount. When I informed them that I wanted to use my gold scheme balance, they suddenly changed the price. The salesperson said the making charges for the earrings were 28%, plus other extra charges. Even after using the gold scheme balance, they asked me to pay 880 QAR extra.
I was shocked — I had 10.33 grams in my account, I purchased only 7 grams, yet they still demanded 880 QAR more. They also said the making charges are:
Bangles: 22%
Earrings: 28%
Diamond jewellery: 25–30%
I feel this is totally unfair and misleading. Customers should be clearly informed before joining the scheme. I will never recommend Malabar Gold to anyone.
Very pathetic customer service
Very pathetic customer service. Never visit their stores. There are far better options in every town
Scammers!
If I could give negative start I would give the least of it. True scammers! Never purchase anything online! Bhima has far better experience online rather Malabar! It’s shit. I placed an online order which was in stock on high price, when I tried to cancel they didn’t allow but told they would refund if the diff is more than 12k. It went to manufacturing request and they waited till offer on making charges were removed and charged me more money instead refunding the extra amount to me. Such a shitty experience. This is the last time I am buying anything from Malabar!
Worst they work with anti nationals
Worst they work with anti nationals
Third class brand
Third class brand. As long as you purchase from them, they will entertain you. If it’s an exchange, or return….you will have a bad time. Online purchases are worst!
Pls go to your local stores for a better experience rather than going to these brands which actually eat your money in the name of making charges, taxes, etc.
Rija and Srijith were great!!!
Rija who assisted me in the store and Srijith the store manager were great. They were patient and offered the best customer service.Kudos Malabar, you have some great people
Regards
Arvind
We had a great service from Mitaben
We had a great service from Mitaben . She was very helpful. Credits to her service.
I don't want to write otherwise
Some lady staff are not good behaviour
Some lady staff are not good behaviour
No1 Fruad Juwalery
Very bad quality gold .
Very bad quality gold .. rude customer service
Good experience and cooperative staff
Good experience and cooperative staff. Especially Sanju , ruwi branch.
THE PRICEING IS DIFFERENT FROM THERE…
THE PRICEING IS DIFFERENT FROM THERE WEBSITE!!!! LOOK IT UP. THEN GO TO THE STORE. DOING RESEARCH!!!!! HMMMMM 🤔🤔🤔
Good Service
Shwetha from the Green Street branch helped me in choosing the jewellery. I am happy with the service.
I had a great experience in the store
I had a great experience in the store. BASAVARAJ attended and helped in getting more discounts as well.
If possible I would give 0 star
If possible I would give 0 star. They cheat with customers. They don’t give enough information when you buy from them. I bought gold bar from them they said they will do bank transfer but when I went to sell they denied. Even when other stores give full value of 24ct gold bar they deducted 4./. For jwellry also they charged a lot making charges. Why we buy gold if we need money so we can sell it but they don’t give money. Stop buying from them.
Hi Do not trust the sales man in Hamdan…
Hi Do not trust the sales man in Hamdan and be careful they always changing the word . I booked a gold for pre order with that day rate was low ,then when I went to collect and they were cheating me . So be careful while pre book . Better experience with Joyalukkas: Antonisamy
Mentioning about Ms.Lyzaben of Malabar…
Mentioning about Ms.Lyzaben of Malabar Gold and Diamonds Ras Al Khaimah - UAE, her hospitality was very Good, decent way of communication and she has gone an extra mile, taking all the pain for making my purchase experience memorable, I wish her a Great Future Ahead.
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