The charge for a single car is just ridiculous now.... I mean, if the road guaranteed say a 30 or 40 minute journey reduction, maybe I'd pull the trigger, but the reality is, Google Maps more often t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Read their site menu, found relevant info sent message - auto bit then another auto message came in reply; then a personalised human message arrived explained in full next portion of events! Alls cool... Mehr ansehen
Clearly didn’t read my request properly and sent and pre defined response. ..Then replied to this review doubling down stating that the request had been responded to correctly. Which sugges... Mehr ansehen
Unternehmen hat geantwortet
From start to finish without a hitch… the application was a doddle to complete. I spoke to customer service to ask advice as I wasn’t sure I’d completed everything properly, however the operator I s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The M6toll isn’t just a road. It’s a stress-busting, time-saving, congestion-free escape route. A gateway to gigs, a protector of business meetings, even a shortcut to your own bed. An M6-alternative that ensures everyone can reach their destination relaxed, recharged and ready for what lies around the next corner. Simply put, the M6toll is the most reliable and smart route through the Midlands and a sure-fire way of making lighter work of long journeys.
Kontaktinformationen
Operations Centre, Express Way, Weeford, WS14 0PQ, Lichfield, Vereinigtes Königreich
- 03306600790
- customer.services@m6toll.co.uk
- m6toll.co.uk
3.4
Akzeptabel
586 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Didn’t get the answer to my question
2. Juni 2026
Antwort von M6toll
Hi David and thank you for your review. We are sorry that we didn't manage to resolve your query the first time. We understand that you required a receipt for a trip made via your Breeze account, but unfortunately individual receipts for trips aren't available for this product.
If you still require assistance or a further resolution, we would be delighted to find the best solution for you. We would be grateful if you could contact us again at your convenience at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Antwort von M6toll
Hi Mike and thank you for your positive comments! We really appreciate your feedback and for travelling with M6toll.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
I got a stock reply that didn't answer…
I got a stock reply that didn't answer my question at all
1. Juni 2026
Antwort von M6toll
Hi Ron and thank you for your review. We are sorry that we didn't manage to resolve your query the first time. This isn't the sort of service that we strive for and we would like to resolve this with you.
We will reach out to you to investigate your question further. Failing that, you can always contact us again at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Anna was very helpful and professional…
Anna was very helpful and professional and solved the issued very quickly
2. Juni 2026
Antwort von M6toll
Hi Ivan and thank you for your positive comments about Anna! We really appreciate your feedback and will pass on your kind words.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Nikki
Nikki, provided a very prompt accurate response. Well done.
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von M6toll
Hi Norman and thank you for your positive comments about Nikki! We really appreciate your feedback and will pass on your kind words.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Not happy at all with the charge
Not happy at all with the charge.
Only for 19 miles, you charged me 11.66.
That's quite unfair.
2. Juni 2026
Antwort von M6toll
Hi Omid. We're sorry that you didn't think M6toll was worth it for you this time. We do publicise our prices on our website with a handy price calculator (and a guide to vehicle classes) so that our customers can decide whether they wish to use the road before they enter (www.m6toll.co.uk/pricing). However, we really appreciate your feedback on value and your comments will be noted.
If you'd like us to help with anything else, you can contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
I’ve just moved to the prepaid system…
I’ve just moved to the prepaid system and thought it would be better due to receipts being sent but they don’t. It was easier to just go on the website and download them.
1. Juni 2026
Antwort von M6toll
Hi there and thank you for your review. We are sorry for the inconvenience you are experiencing with receipts. We're not sure if you have already contacted us regarding these sending automatically, but we would like to look into this for you further.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Very professional and prompt with…
Very professional and prompt with replying back to my email.
1. Juni 2026
Antwort von M6toll
Hi Roy and thank you for your positive comments! We really appreciate your custom and for leaving us a review.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Ridiculous amount of money and…
Ridiculous amount of money and overcharge as it was a vw camper, not a commercial van. Didn’t want to take the toll but satnav took us on it big mistake a a hard lesson learnt will never use it again.
31. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von M6toll
Hi Beck. We're sorry for your recent experience. We really appreciate your feedback and your comments will be noted regarding our pricing. Unfortunately our prices are dictated by the size of your vehicle and a VW camper is classified in the same way as a van.
If you'd like us to help with anything else, you can contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
I would have given one star because it…
I would have given one star because it is exorbitantly expensive.
However: the process itself is flawless and it is hands down the cleanest motorway I have ever travelled on. No trash on the sides, roads well maintained, beautiful bit of countryside.
Still… Make it cheaper! Please!
31. Mai 2026
Antwort von M6toll
Hi Paul. We appreciate your honest feedback and thank you for your positive comments about our road. However, we're sorry regarding your thoughts on pricing and value. We really appreciate your feedback and your comments will be noted.
If you'd like us to help with anything else, you can contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Antwort von M6toll
Hi there. We're sorry that the toll wasn't worth it for you this time. We really appreciate your feedback and your comments will be noted.
If you'd like us to help with anything else, you can contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
It’s just too expensive and got charges…
It’s just too expensive and got charges different prices for 2 identical journeys in the same car
1. Juni 2026
Antwort von M6toll
Hi there. We're sorry for your recent experience. We really appreciate your feedback and your comments will be noted.
If you'd like us to help with anything else, you can contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Antwort von M6toll
Hi Natalie and thank you for your positive comments! We really appreciate your custom and for leaving us a review.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Antwort von M6toll
Hi James. We're sorry for your recent experience. We really appreciate your feedback and your comments will be noted.
If you'd like us to help with anything else, you can contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Anita explained all matters very clearly
Anita explained all matters in a clear, calm and user friendly manner, leaving me with no unanswered questions at all.
26. Mai 2026
Antwort von M6toll
Hi Kyle and thank you for your positive comments about Anita! We really appreciate your feedback and will pass on your kind words.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Just met Julie in the M6 services what…
Just met Julie in the M6 services what a lovely lady and im so glad I signed up for the discounted rate on the toll.
Thanks again Julie
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von M6toll
Hi Andy and thank you for your positive comments about Julie! We really appreciate your feedback and will pass on your kind words.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Stop at Noeton Canes
Stop at Noeton Canes, great info fromJulie on the M6 Toll info pop up, signed up for the account, saves a few seconds and occasional toll both queue, smooth and hassle free journey as usual
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von M6toll
Hi Frank and thank you for your positive comments about Julie and our account! We really appreciate your feedback and will pass on your kind words.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Antwort von M6toll
Hi Emma and thank you for your positive comments. We really appreciate your feedback and for using M6toll.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
I don't understand how I could be over…
I don't understand how I could be over charged by more than £10. Also why did you need my bank card info. Surely my car reg is enough for you to know you had made a mistake. However the issue was sorted quickly.
28. Mai 2026
Antwort von M6toll
Hi Julia and thank you for your review. We are sorry for the issue with the misclassification you experienced. We are working hard behind the scenes to improve and your thoughts will be noted.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Confused with Prices
Depending on the speed I arrive at the toll, pressure of my tires, weight that I carry, I get charged a car one way and a van the other way. Still no further forward. My vehicle is a Toyota Alphard car and is registered as this.
28. Mai 2026
Antwort von M6toll
Hi Sylvia and thank you for your review. We are sorry for the inconvenience you experience with the classification of your vehicle. You are correct that your vehicle can be classed differently on different days as our classification system is based on vehicle height (amonst other variables), which is not a fixed dimension. We are working hard behind the scenes to improve and your thoughts will be noted.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.