Luscombe MG Leeds Bewertungen 

Lucy, the Salesperson, was excellent. She listened to what I was after, and excelled in making it happen. Constant communication throughout, and did what she promised on time.

Ash the sales person was very professional he made us very welcome when we arrived at the garage. He made us aware of all the paper work and ensured we under stood what was written anything we were not sure of Ash explained it in simple terms. He demonstrated everything on the new vehicle we purchased and before we drove away made us feel very happy with our purchase.

A special thanks to Joe Plunkett, a customer advisor who dealt with my purchase.

Although buying a new car can be fun, it can also be stressful. This is not the first time I have bought a car form a dealership, I am turning 70 so I have had many cars over the last 48 years of driving. I did however find at Luscombe MG Leeds's very different from other dealers in the past. I found Joe not to be pushy or after a quick sale, although we all know that their job is to sell cars and as many as they can (true)?

I had a number of questions about the car as I had changed the model I was driving, from a Ford to a MG, and very pleased I did, but that’s another story.

Over the 3 weeks that it took from enquiring about the car over the phone to buying, Joe gave me the necessary time I needed to finally make a decision and a brilliant price to cap it off with.

If you are looking to make a purchase for a car, then I would highly recommend Luscombe’s Leeds and ask for Joe Plunkett, but saying that, I did find all the staff extremely helpful and making sure I was looked after, even keeping me top up with coffee, which was very welcoming.

Regards

David

Been using Luscombe's Leeds for a lot of years now for servicing and parts, and when it came time to changing my car I thought I would try them first, on arrival was greeted by James said i was looking for a new car and I have an MG 5 as the MG 5 is no more he showed us round the current range we talked about what I needed and wanted and we decided on a new MG ZS EV Trophy long range, deal done with the least of hassle, James kept in contact over the next week and we were waiting for our car with updates Handover went smoothly all paper work done with ease

Cant praise the entire team at Luscombe's enough from sales to service (took out a service plan) 10 out 0f 10 Luscombe's you make buying a new car a pleasant experience

My husband and I recently bought an MG car from Luscombe's. For the first time when buying a car (and we have bought several over the years) we actually enjoyed the experience!
Our sales adviser Ash was a really welcoming, polite and friendly guy. He gave us all the relevant information about add on products but was not pushy at all. We were buying a car which was considerably more technical than the one we traded in but he was more than helpful in explaining the many and varied functions.
Luscombe's really do provide excellent customer service. Even the little things like offering a drink straight away are really appreciated. They are definitely true to their word of helping you to buy a car, not to sell you a car and clearly excellent customer service is fundamental to their success.

Just purchased a mg zs and dealt with Ash from start to finish!! Great salesman no pressure, polite, and more than helpful!! Probably best car purchasing experience had in a very long time! Great guy!

Nice and smooth from the start. I didn't feel presured into buying or purchasing any extras, even though they were offered. Car delivered to home address, a day late but no fault of anyone due to sickness low on staff. Highly recommend 👌

We received Excellent service from Ash.
Highly recommend Luscombe.

I am a New customer to Luscombes Motors as I wanted to take a look at the MG brand.The showroom is fairly local to where I live so getting there wasn’t a problem.The sale staff were very welcoming & friendly allowing me to look at the vehicles & only approaching me when I asked. Sales executive Lucy was excellent providing answers to all the many questions I asked,Lucy also allowed my wife & I to take out the demonstrator which sealed the deal.A great buying experience & would certainly recommend Luscombes Garage.

Great communication. Lucy (Moss) was very professional, friendly and took the time to sort out the paperwork and to walk me through the process. The overall deal was competitive. On collection the car was well presented and Lucy explained the cars features to me.

Prompt and attentive reception and a speedy smooth deal

Great experience all round. Friendly, helpful staff and good communication throughout the process of part exchanging my car.

Excellent customer service from start to finish Ash kept us up to date all the way and a great salesman he made the sale straight forward and nothing was to much trouble for him overall excellent

We were very happy with the way in which Andy Jones dealt with our enquiry and eventual purchase of an MG3 Trophy. No pressure whatsoever. Great handover with full explanation of the many functions that the car offers. Overall, an excellent experience.

From start to finish they were amazing. James Healey was who i dealt with and he was phenomenal. Everything was quick and easy, responded to every query straight away and dealt with all my requests. Would recommend 10/10.

My experience with luscombes was very positive, all the staff were very helpful and professional. The sale went through very smoothly. I cannot recommend them highly enough &will certainly recommend them to my friends.

Dealing with Luscombe for the second time was as easy and hassle free as the first time. I must say all the staff were very friendly and professional all that you would expect to give the customer a 5 star service. There was no pressure to buy, the sales executive answered all our questions after a test drive we decided the new MG3 Hybrid+ was the vehicle we wanted. Good company and a pleasure to deal with would highly recommend. They are efficient and well organised. Sam was great on the sales and handover process, and the whole team quickly overcame supply issues. All round, it was an excellent experience.

Excellent customer service and manager service in helping me to purchase my MG4 Trophy Long Range and exchanging over my old MG. Thank you Andy M and Sam L.

Spoke to Bobby mid week about a charger cable issue, easily resolved due to the car being new … Just needed a wiggle but saw us straight away, really friendly staff and professional !!!
Thanks MG and Bobby in particular 👍

After obtaining an on line quote for a MG3 Hybrid Plus and a valuation of my car in p/x I made an appointment to visits the dealership in August. Lucy Moss from sales was very professional, efficient, friendly and yet of few words ("yes pleasantly surprising isn't it")
I had arranged a test drive really to test myself because I had not driven an automatic car before. Following the test drive and after little discussion and negotiation the deal was done to my satisfaction will the online offer being honoured + a bit more.
I collected the car in September. Again the handover was great with Lucy explaining the controls etc.
Two days after collecting the car Lucy contacted me by way of a courtesy call.

All in all the whole experience was a pleasant one and I would recommend that any prospective car buyers give them a try.