Luminova Bewertungen 

202
•
TrustScore 2 von 5

1.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Ordered three packs of self-tanner. Wrong colour arrived and the product does not work at all! Avoid! I wish I had checked reviews before buying. I have tried to contact their customer service team wi... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Even though they go by Luxinova.de be aware that this is not a company in Germany. All items ship from China. Shipment is promised in 11 business days and now that we're past that, there are a lot of... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Why it's taking so long is that the delivery is coming from China, then my package gets stolen from outside a business address because their courier thought it was a bright idea to deliver it @8:30 a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Overall it’s been great, delivery was a little tricky to Alaska but support was great. As for results I’m seeing great results, it’s definitely on the cheaper side for red light therapy but I can 10... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Laden für Gesundheits- und Kosmetikprodukte

Vom Unternehmen geschrieben

At Luminova, our mission is simple: to provide affordable and effective hair care solutions that empower everyone to look and feel their best. We believe that achieving healthy, vibrant hair shouldn’t break the bank, and we’re committed to making advanced hair care technology accessible to all. Using the power of clinically proven red light therapy, Luminova has developed innovative solutions like the Hair Revive Pro, designed to promote hair growth, reduce thinning, and rejuvenate dormant follicles. Combined with natural, carefully formulated products such as our Hair Revive Spray, we offer a comprehensive approach to tackling hair loss. Our products are designed with simplicity and convenience in mind, making them easy to incorporate into anyone’s daily routine. Whether you’re just beginning your hair care journey or looking for a non-invasive alternative to traditional treatments, we’re here to support you every step of the way. We take pride in delivering high-quality, science-backed products alongside excellent customer service. Your satisfaction is our top priority, and we strive to ensure every customer feels confident in their choice to trust Luminova. Join thousands of customers who are transforming their hair and reclaiming their confidence with Luminova. We’re here to make affordable, effective hair care accessible for everyone—because you deserve it.


Kontaktinformationen

1.8

Mangelhaft

TrustScore 2 von 5

202 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1.8

Alle Bewertungen

(202)

33 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Been sent two caps they all stop…

Been sent two caps they all stop working after a few weeks or months- really poor product- At least they refunded my order and customer service was good

5. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly Recommended

Affordable product, with genuine results already showing after just a few months.
When i encountered an issue with the product, the customer support team were immediate in their response, very professional and extremely helpful.
Highly recommended.

27. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Outstanding results

Outstanding results. After three months of daily use the change is more than noticeable. In my case, I suffered from severe shedding after one or one and a half months of using it but, as soon as I passed through this phase, the change is amazing.

14. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Red light hair loss cap

Ordered the red light cap after seeing ads on social media, a lot cheaper than many on the market. Product worked well for about 9 months then the timer started playing up (would switch itself off after about 90 seconds). Luminova's customer support is superb and responsive and sorted the issue quickly. Recommended.

25. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

⚠️ Be very careful

I bought this product after seeing good reviews. I took the cap, massage and spray-on hair propduit package. I had to wait a good while for it to arrive at my house but customer service was top notch so no worries there.

Then the product arrived and I used it every day as recommended. In 3 weeks, I lost a lot of hair and my hair became even finer than before. After a month I stopped completely and I'm totally in a panic because the condition is catastrophic.

Customer service was top and refunded my money, but that's where it ends. I'm almost bald for 100€. So be careful

4. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Top-notch customer support!

I recently had an issue with my device, and I was blown away by the exceptional customer service at Luminova. After reaching out, Mary responded quickly and offered to replace my product along with a free scalp massager. The entire process was smooth and transparent, and I truly appreciate their commitment to resolving issues promptly. I highly recommend Luminova.

13. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My hair is growing in nicely

Even my hairstylist has noticed new hair growth over the past 3 months. My hair is more dense and is filling in - definitely more volume, too. I have been recommending the Hair Revive Pro to my friends.

Also, my first device was faulty, so customer support has been great to work with. I'm looking forward to getting my new device.

12. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This product has helped me regrow…

This product has helped me regrow parts of my hair that were already gone. It works form me but diet is also important to fight any inflammation in your system as well as having copper dense foods.

4. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

LUMINOVA CAP

Like I read it about other review. My product also didn't work long. Just 2 weeks and after that the thing doesn't even charge anymore. I'm very disappointed. Waste of money. I also don't know if using the spray for hairs from them it's SAFE. Cause when someone LIE, it's everything lies.

20. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

FALSE ADVERTISEMENT, RIP OFF!

This company sent a cheap INSERT with about 45 RED lights and a ball cap instead of the product shown in their advertisement showing a cap with about a thousand red lights inbeded in it. This is switch and bait, complete RIP OFF!!!

17. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Misleading Video / Poor Quality

Videos promoting this product are misleading. You get a very cheap baseball cap, then a pad that you need to locate in the cap (which doesn't sit very well). Doesnt over front to back or side of your scalp, so have to use it twice, for front of head and then back of head. Lasted one week. And I can see reviews here, many have stated that the product has lasted 2-3 weeks. Same Cap can be bought much cheaper on Catch.com

15. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

It doesn't look like the pictures- and it's already broken

Be aware, it doesn't look anything like what is in the product shots on their sales pages. AND mine only lasted 2 or 3weeks before breaking.

It isn't a hat. They do give you a cheap hat with it with a huge logo that isn't discreet.

The device is a narrow strip of LEDs that doesn't even cover your entire top of your scalp. I have to move it forward or backward and run extra cycles just to cover my hairline or my crown. It isn't big enough to cover both at once. And I have a small head. I wear kids size hats a lot of the time.

Aside from it breaking in 2-3 weeks of use, it just wasn't at all what I expected or even close to what they advertised.

I've contacted them about the issues and we'll see what happens. I'll update based on the experience.

24. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My wife’s hair is growing back

My wife’s hair is growing back. It’s amazing, thank you!

16. Januar 2025
Bewertung ohne vorherige Einladung
Luminova-Logo

Antwort von Luminova

Hi Ron,

Thank you for sharing your feedback, assisting in hair growth is our mission so to hear we could help your wife brings us great joy.

If there is anything else we can help with, please let us know.

Bewertet mit 5 von 5 Sternen

Great company to deal with

Received my Luminova cap in September but after about 3 months it failed. Contacted Luminova and after a couple of sent videos they replaced it. So impressed with their customer service it was a revelation. Great company to deal with. Special thanks to Mary with whom I dealt. X

15. Januar 2025
Bewertung ohne vorherige Einladung
Luminova-Logo

Antwort von Luminova

Hi Noel,

I'm sorry to hear you had some issues with your cap, we will always be here if there are any other issues :).

I will pass on the message to Mary, she will be thrilled!

Bewertet mit 5 von 5 Sternen

Great product, great support…

The cordless device is SO conscience and relaxing to use! Although I had an issue with my device, a simple email and explanation had the support team remediate the issue swiftly and all through the Xmas and new Year period. Amazing product, amazing service. Thank you, Luminova!

6. Januar 2025
Bewertung ohne vorherige Einladung
Luminova-Logo

Antwort von Luminova

Hi Adam,

We're thrilled to hear you enjoy the product so much!

Customer support will always remain one of our top priorities so I'm very glad to hear we could solve your issue.

If there is anything else we can help with, don't hesitate to let us know.

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