Ordered three packs of self-tanner. Wrong colour arrived and the product does not work at all! Avoid! I wish I had checked reviews before buying. I have tried to contact their customer service team wi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Even though they go by Luxinova.de be aware that this is not a company in Germany. All items ship from China. Shipment is promised in 11 business days and now that we're past that, there are a lot of... Mehr ansehen
Why it's taking so long is that the delivery is coming from China, then my package gets stolen from outside a business address because their courier thought it was a bright idea to deliver it @8:30 a... Mehr ansehen
Unternehmen hat geantwortet
Overall it’s been great, delivery was a little tricky to Alaska but support was great. As for results I’m seeing great results, it’s definitely on the cheaper side for red light therapy but I can 10... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Luminova, our mission is simple: to provide affordable and effective hair care solutions that empower everyone to look and feel their best. We believe that achieving healthy, vibrant hair shouldn’t break the bank, and we’re committed to making advanced hair care technology accessible to all. Using the power of clinically proven red light therapy, Luminova has developed innovative solutions like the Hair Revive Pro, designed to promote hair growth, reduce thinning, and rejuvenate dormant follicles. Combined with natural, carefully formulated products such as our Hair Revive Spray, we offer a comprehensive approach to tackling hair loss. Our products are designed with simplicity and convenience in mind, making them easy to incorporate into anyone’s daily routine. Whether you’re just beginning your hair care journey or looking for a non-invasive alternative to traditional treatments, we’re here to support you every step of the way. We take pride in delivering high-quality, science-backed products alongside excellent customer service. Your satisfaction is our top priority, and we strive to ensure every customer feels confident in their choice to trust Luminova. Join thousands of customers who are transforming their hair and reclaiming their confidence with Luminova. We’re here to make affordable, effective hair care accessible for everyone—because you deserve it.
Kontaktinformationen
Vereinigtes Königreich
- support@luminovaco.com
- luminovaco.com
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Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
It’s a SCAM got some shit called…
It’s a SCAM got some shit called Eelhoe, disgusting cream didn’t do what it said it would, letting on it’s an Irish company, raging I fell for it. Please don’t order this muck
I’m very dissatisfied
I received my order today. It is very pale and the coverage isn’t good.
I won’t be recommending it to anyone. It’s very disappointing
I'd rate it zero if I could
I'd rate it zero if I could! The product that arrives is called Eelhoe! It's a disgusting pasty product that smells absolutely awful. It transfers no matter how long you let it dry. This isn't an Irish product, it arrives from China and no matter how many times I've asked for the registered Irish business address, the only address they supply is in Florida. Forget the "Irish Mammy and pale winter skin" this isn't an Irish company and the product definitely isn't as advertised...
The only way the company will offer a full refund is if I post it back to an address in Florida!
Avoid like the plague is my best advice.
Scam rip off
This company are rip off, this is a scam, don't buy anything from these, what comes inside the Luminova box is a totally different product available on Temu for about €3. How is this aloud to happen, don't don't don't buy it's a total scam.
Avoid at all costs, totally misleading product, not irisj
I completely agree with other very negative reviews, product completely different to.that advertised, tubes don't even indicate the different tones of each of the three tubes, brush very small. Order tracking never worked, email responses made out delays in delivering, 20 days deluvery time from order. Very patronising reassurance given with no real detsils. Im now requesting immediate return and refund, told they will facilitate but we shall see. Avoid at all costs. Very cynical misleading advertising and marketing. Cant find any record of this company being irish started and owned as I have been told in emails from them.
BEWARE SCAM…
The products took so long yo get here seems like they came from China (temu style packaging). Products not as described. Very disappointed I would NOT recommend. Also they do not cover any veins at all!
Do not trust this company
Do not trust this company - they appear to be disguised as an Irish produced brand but clearly this is not the case. They advertise that products will be shipped within 1-2 business days but I am still waiting to receive my order that I placed on 9 Aug. Tracking number does not work and although someone from the company responded quickly to my e-mail about my order, they could only offer that the couriers may have delayed delivery but could not say which courier! Avoid wasting your money!
Avoid, Avoid, Avoid. Pure Scam
Absolutely raging with myself I fell for the scam. Litterally waiting months for this to arrive and id rather it not have arrived at all, and part with the money knowing better the next time, than what arrived. We need to be careful with videos and voice overs as mostly everything is not as it appears. I am so annoyed I fell for this. Avoid, avoid, avoid.....
Complete scam
Complete scam. As others have said the product is packaged as Eelhoe not Luminova. Goes on chalky white & has a mild bleaching effect! Made in China so who knows what’s in this product! Zero stars if I could place this review with no stars! AVOID as there is no refund available!
It's a scam I cant believe I fell for it
It's a scam I cant believe I fell for it. The product cones from China. Its not Irish. Its not as advertised. Don't fall for it.
Do NOT GO NEAR THIS…
Completely different product to what was advertised. When I contacted company they were fast to reply but have tried to say I received the correct product just different packaging. It's called something different also!!!! When I went back to website I could clearly see the product I ordered and the product I received, different!!! Completely waste of money and time. I'm highly disgusted
DO NOT USE EVER totally scam and…
DO NOT USE EVER totally scam and strange my account was hacked hacked after i bought on this site?? Still waiting on my product and no Refund at all. Scam and Shane on you.
What a joke of a company
What a joke of a company. The ads make you think that this is made in Ireland so in support of an Irish company I ordered some products. It took weeks and weeks for it to arrive from CHINA! and the customer support is absolutely ridiculous. Do not use this company, it's all a scam.
Luminova Perfect Cream - AVOID
Paid for this cream Aug 1. Delivered today on 22 following much chasing.
the product is not as advertised, different name on tube to that of packaging. Non compliancy with The EU Cosmetics Regulation (Regulation (EC) No 1223/2009) - does not state on pack country of origin, manufacturers name or address. Have requested refund.
Not whats advertised, avoid
Was looking forward to trying this product. Ordered on 01.08.25 arrived 22.08.25. Very pale and I ordered Tan and brush is tiny not like advertised , different branded tube Eelhoe, smells like cheap makeup, do not buy. Waste of money
Absolute scam!
Absolute scam!
Ordered from Luminova and received product from EElhoe! Contacted customer service and was advised they are no longer called Luminova!
Product diabolical!
Buyer be very aware !!!
Firstly it is not an Irish company as…
Firstly it is not an Irish company as falsely advertised. It comes from china and is not the product advertised. It’s a cheap cover cream, brush is tiny and crap. Do not buy. It’s a scam. Too expensive to return.
Luminova cream - This is a total scam
This is a total scam. This cream doesn’t cover veins or spider veins like advertised. The colours are also a lot paler than shown on the screen. The packaging is in completely different branding (Eel hoe) although when I contacted them, they told me that their packaging is “transitioning”. The colours do not correlate with the colours shown on the advertisement. Customer service have been absolutely no help. Avoid, avoid, avoid.
If so could give No stars I would
If I could give No stars I would. Absolute scam. Don’t waste your money. Received some cheap cream called Eelhoe.
ABSOLUTE SCAM
Complete scam. Supposed to be ordering from an 'irish' company... it comes from China in bashed up packaging with a tiny useless brush. Packaging looks nothing like what is advertised, chinese writing on it... SCAM SCAM SCAM
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