The case arrived promptly, exactly as ordered. Having now travelled with it, I am very satisfied. An ideal size for a short trip and as cabin bag on flights. The top pocket is useful, a good place for... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
The case arrived promptly, exactly as ordered. Having now travelled with it, I am very satisfied. An ideal size for a short trip and as cabin bag on flights. The top pocket is useful, a good place for... Mehr ansehen
Unternehmen hat geantwortet
Patrick is an absolute master at his craft and treats you like family. Separate to purchasing a SAMSONITE suitcase, just spending time with him lifts your spirits. He is engaging and professional. I w... Mehr ansehen
Unternehmen hat geantwortet
Great prices, speedy delivery and goods were in perfect condition. Very impressed - would highly recommend 😊
Have ordered twice from this store, both delivered within 24 hours even though only ordered on free standard delivery. I had to return one item and the returns process could not be simpler. Easy to in... Mehr ansehen
Unternehmen hat geantwortet
With more years in the industry than we can remember, Luggage Superstore are proud to have become THE leading independent online retailer of Luggage in the UK. Not only are we proud of our outstanding customer service, we are able to offer the UK's BEST PRICES Online on brands such as Samsonite Luggage, American Tourister, Delsey, Eastpak, Bric's & many, many more. Plus, with our Price Match Promise Guarantee, if you find any item cheaper elsewhere, we will, 100% Match that price. Unlike some companies, we have stayed true to our roots by standing by our company ethos of providing outstanding customer service at all times. With a dedicated Customer Contact telephone number available, with highly experienced and skilled Customer Service operatives, we know how to look after our customers. If you ever need to get hold of our team, simply email us at: customerservice@luggagesuperstore.co.uk or call us on 0204 5245470 and a member of our friendly & knowledgeable team will help you.
167 Hermitage Road, N4 1LZ, London, Vereinigtes Königreich
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Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
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Very good service, luggage received within 24 hours of ordering.

Antwort von Luggage Superstore
Easy buying experience, information on shipping and delivery first class.
Case exactly as portrayed,replaces a12 year old veteran of many journeys.

Antwort von Luggage Superstore
I purchased two bags within two weeks of each other, great service on both occasions. One bag was too small I returned it and bought a larger size, given the credit very quickly. Delivery was very fast.
A great experience overall and the prices are quite good too!

Antwort von Luggage Superstore
Good selection, desired wheeled duffel in stock at discounted price. Great communication on order status and delivery tracking. Pleased you used DPD, a highly dependable firm unlike certain carriers.

Antwort von Luggage Superstore
Brilliant service first class, next day delivery excellent 👏

Antwort von Luggage Superstore
I had made a costly mistake on my order! All I needed to do to rectify it with a full refund was a late Sunday night email to customer service. First thing on Monday morning, I got a kind reply and full refund. I will certainly buying my next bag with Luggage Superstore. Thank you!!

Antwort von Luggage Superstore
I ordered a cabin size luggage from their website on black friday deals and the product they sent to me wasnt the same as the one advertised on their website. After couple of days of waitting to deliver the parcel, I am told that I can return the luggage and place another order as they admited the fact that the website pictures were wrong. So the customer has to pay the price for the company's mistake plus I lost other available deals on black friday. Rediculous !!! they more likely to have company service rather than customer service

Antwort von Luggage Superstore
Brilliant company. Delivered in 24hrs, very happy. Superb service. Would thoroughly recommend.

Antwort von Luggage Superstore
Brilliant service . When I ordered I put an incorrect delivery post code , I realised straight away late Sunday evening and emailed immediately. 9am Monday I had a response from Laura one of the team , I gave the correct post code and received the item the next day . The item is a Christmas gift for my daughter in law. Can’t wait to give it to her .

Antwort von Luggage Superstore
The luggage set I ordered is a lovely red. I'm really pleased with everything. I ordered it and the next day was delivered to the door. Good service.

Antwort von Luggage Superstore
Excellent service, plenty of choice of quality goods at very competitive prices.. After sales Customer support is really the best I have come across. I highly recommend this company

Antwort von Luggage Superstore
Delivered very quickly
will use this company again

Antwort von Luggage Superstore
Outstanding customer service and great prices, Luggage Superstore is the only place to get your travel equipment.

Antwort von Luggage Superstore
Really helpful, friendly and polite customer service, quick to respond and no quibbles when sending out a replacement wheel for a suitcase that wore down immediately (must have been faulty manufacture). Item bought via amazon, but wanted to leave a review as I was so grateful for their superb customer service. And just so happy that they were able to easily communicate and find out the singular replacement part I needed, post (in just 1 day) for me to fix it myself, rather than a laborious or wasteful replacement. Highly recommend :)

Antwort von Luggage Superstore
Ordered with delivery efficiently just two days later. Excellent product with massive discounts. Well worth shopping at Luggage Superstore.

Antwort von Luggage Superstore
They sent the bags that I ordered to the wrong address an address that I did not input. They then told me that I could not have a refund. They said that I had to get in touch with the delivery company that they had used. They have my money I have no bags. I have now lost £229. I worked hard for that money. Do not use this company.

Antwort von Luggage Superstore
The speed of delivery was very good, but alas we ordered the wrong item. We called Luggage Superstore and spoke to GEORGIA who arranged for it to be collected the next day and refunded the following day. Exceptional service all round especially from Georgia.

Antwort von Luggage Superstore
Nice bag, well made. Loads of space. Rolls well and easier to get around with than a backpack.

Antwort von Luggage Superstore
From ordering to delivery all was easy and went smoothly. Brilliant service.

Antwort von Luggage Superstore
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