LPO Holidays Bewertungen 

**Important: Please read before booking with LPO Holidays** EG/14AUGUST/KANCHAN/KOLKATA/01PAX

I booked a Europe tour and visa service through LPO Holidays and paid ₹70,000 in two installments on 15 June and 20 June 2026. I separately paid the visa appointment and service charges.

My visa application was refused after the Embassy raised concerns during its verification of the flight reservation and hotel booking documents provided fake for my application. I have the relevant documents and communication records.

After the refusal, I requested a refund of my tour payment. Despite repeated calls, messages, and follow-ups in the WhatsApp group created by the company, I have not received a proper resolution update.

Instead, I feel I have been ignored and mentally harassed. I got response an individual using the name **Adil** phone number +91 86559 37096 contacted me and said that I could “do whatever I want” and that they would handle the matter in court, including a defamation case against me instead of solving my problem. I have preserved the messages records.

I am requesting LPO Holidays’ senior management to urgently investigate this matter, provide a written response, and refund the amount due. I have already sought help from the appropriate authorities because I have not received a fair response.

I request other customers to carefully verify all travel and visa documents before submission, keep every payment receipt and communication record, and take timely action if they face a similar issue.

**Booking reference:**EG/14AUGUST/KANCHAN/KOLKATA/01PAX

Excellent experience with lpo.
I would always prefer LPO for any tour.
Amazing food beautiful sightseeing covered by guide. Great assistant spy LPO in exploring. ✴️✨✴️✨

SERIOUS WARNING - VISA DOCUMENTATION &
REFUND ISSUE
My experience with LPO Holidays has been extremely concerning. For my Europe visa process, they provided documentation only ONE DAY before my appointment, containing major and fundamental errors — including wrong addresses for both me and my wife and, most seriously, identifying me as FEMALE.
These are not minor mistakes. Such incorrect personal information in visa documentation can seriously jeopardize a visa application and potentially result in rejection or further scrutiny. Given the nature and number of these errors, I have serious concerns about how the documentation was prepared and checked.
After I complained, LPO Holidays agreed to refund me. It has now been approximately four months, the promised deadline has passed, and despite repeated follow-ups, my refund remains unpaid. Calls and messages are not being properly answered.
I have preserved all documents, payment records and communications and am prepared to produce them to the appropriate authorities.
I have given the company more than sufficient opportunity to resolve this privately. If the agreed refund is not immediately processed, I will proceed with a formal consumer complaint and other appropriate legal remedies.
Anyone considering LPO Holidays for visa services should exercise extreme caution, independently verify every document, and keep complete records of all communications and payments.
Have created a WhatsApp group with all the affected people. Three people in already within a day of researching.

DO NOT BOOK WITH LPO HOLIDAYS!! - If I could, I would rate 0 stars.

My journey was supposed to be a dream holiday, but unfortunately, it turned out to be a very disappointing experience.

When I booked my tickets, I was told that guests would be coming from all over the world. However, I was not informed that the majority of the group would be from one particular culture and primarily communicate in their own language. I have great respect for Indian culture and all cultures, but I believe all guests should feel included and receive important information in a language everyone can understand.

On our first day in Paris, we arrived at 10:30 a.m. and took a taxi to the hotel as instructed by Gurkaran. We were told that we were too early to check in and that the rest of the group would not arrive until 9:30 p.m. Since check-in was not until 3:00 p.m, we had to wait or walk around the neighbourhood. We eventually returned to the hotel, checked in, and rested.

By 6:30 p.m, no one had contacted me. I called Vilas and was told that dinner would not be available until 9:30 p.m., or that we could take a taxi to the nearest mall for food. I chose to go to the mall and paid for my own transportation and dinner. If I had known that the first day would be essentially a leisure day, I would have had different expectations.

The second day was also a leisure day because we were not part of the Disneyland tour. Gurkaran kindly paid for us to go to City Centre, which we enjoyed. However, when we returned to the hotel, there was no transportation provided. We were told to take a taxi and discuss reimbursement later. Initially, I was told that I would not be reimbursed, which was very disappointing. After several messages, I eventually received the money by bank transfer. I appreciated that this was eventually resolved.

The actual tour began on the third day. Unfortunately, most of the communication on the bus was in one language that we did not understand. Important announcements and instructions should have been translated so that every guest could understand them, especially when getting off the bus or receiving safety-related information.

Another major issue was the amount of time spent travelling. We spent more than five hours travelling to our destinations and then had to travel back to the hotel. After four nights of eating mostly Indian food, my stomach could no longer tolerate it, and I became very sick. I continued the tour because I had already spent a significant amount of money and wanted to complete the journey.

On our last day in Rome, I became very sick and could not walk far. As a result, I missed the Vatican, which was one of the most important parts of the trip for me.

While waiting on the bus, it was just me and another gentleman. I began to feel suffocated because the bus was completely turned off and there was no air ventilation. There was also no driver inside.

The other gentleman opened the door and went to the washroom. I also got up and walked toward the front of the bus to get some air. When the driver returned, he began shouting at us for opening the door. He said that if something were stolen, he would be responsible for the bus.

The way the driver spoke to us was extremely humiliating. More importantly, our safety should have been the priority. Sitting inside a closed bus without air ventilation while already feeling sick was frightening and could have become a serious health and safety issue.

I strongly believe that LPO needs to address this situation and provide better training for drivers and tour guides, particularly regarding guest safety, communication, respect, and customer service.

A tour should be organized so that every guest feels welcome, safe, and included regardless of their culture or language. Unfortunately, throughout this trip, I often felt excluded and that the tour was poorly organized. There were times where the tour guide would move on without making sure everyone was there.

I would NOT recommend this experience to my friends or to other non-Indian guests, and I would not want anyone else to go through what I experienced.

This was my first and last trip with LPO. I sincerely hope you take my concerns seriously and use this feedback to improve the experience for future guests.

Extremely Disappointing Experience

PLEASE BE VERY CAREFUL BEFORE BOOKING WITH LPO HOLIDAYS.

We booked a Singapore–Malaysia package including a cruise and paid specifically for that package. Just 2 days before the trip, we were suddenly told that the cruise had been cancelled. What made the situation even more frustrating was that we were never shown convincing proof that the cruise had actually been booked in the

On top of this, the trip was badly managed from the beginning. Our flight arrived around 10 AM, but instead of getting proper hotel access, we were kept waiting until around 3 PM for check-in. Valuable hours of our holiday were simply wasted. Also on last day 11 am checkout but we waited 7 hours on airport as flight scheduled for 8 pm

Our entire group was extremely unhappy. We paid for a package expecting proper planning, coordination and the services that were promised — instead, we were left disappointed and frustrated.

Honestly, after this experience, it feels like we could have arranged the flights, visas and hotels ourselves and saved ourselves a huge amount of stress.

LPO Holidays, this is not how customers who have paid their hard-earned money should be treated.

They also threaten to delete our reviews from everywhere and if we do not do so they will not provide us further services

Our group was so dissatisfied that we were even prepared to approach the Consumer Commission regarding the issues we faced.

Extremely disappointing experience. I would personally NOT recommend LPO Holidays based on what we experienced.

Absolutely the worst travel experience of my life.
We booked a Singapore–Malaysia package with a cruise and paid extra for it. A cheaper package without the cruise was available, but we specifically chose and paid for the cruise package. Then, just 2 days before departure, we were informed that the cruise had been cancelled. Even after asking repeatedly, we were not given satisfactory proof that the cruise had ever been booked.
As vegetarians, the hotels arranged had little to no proper vegetarian food. The money we paid for breakfast and dinner was practically wasted because there were hardly any suitable food options.
The tour management was completely unprofessional. Despite arriving in the morning, we were made to wait for hours before hotel check-in, wasting valuable vacation time.
The entire group was upset and disappointed with the way this trip was handled. Many travelers were seriously discussing taking the matter to the Consumer Commission because the services provided did not match what was promised and paid for.
This trip turned into a complete waste of our hard-earned money. Flights, hotels, and visas could have been booked independently with far better planning and transparency.
If you are reading this review, please think multiple times before booking with LPO Holidays. Based on my personal experience, I cannot recommend this company to anyone. I sincerely hope no other traveler has to go through what we experienced.

CRITICAL WARNING: DO NOT TRUST LPO HOLIDAYS
​Rating: ⭐ 0/5 Stars
Category: Senior Citizen Exploitation | Total Money Lost: ₹90,000/-
​If you care about your hard-earned money, your time, and your clean passport record, DO NOT give a single rupee to LPO Holidays Pvt Ltd (Andheri East, Mumbai).
​As a senior citizen, here is the exact trap they used on me:
​1. No Fixed Dates, No Real Policies & The Bait-and-Switch: They refuse to give you fixed travel dates, leaving you completely stranded. They never show or give you any government-approved terms, conditions, or official rules at the start. They deliberately hide this information just to harass travelers later on by making up their own rules as they go. They act very friendly until they take your money (making me split ₹90,000/- into different UPI accounts). Once paid, they stop answering. No hotel details, no flight tickets, and zero booking proofs were ever given to me.
​2. Dangerous Visa Documents: For my Schengen Visa application, they made two completely different travel plans (one fake plan to show the Embassy, and a different one for actual travel). Their official visa letter listed a contact person with a dead, invalid phone number. This puts any innocent traveler at risk of visa rejection and getting banned from Europe.
​3. False Financial Declarations: Documents in my hands prove that the company secretly lied to a foreign embassy, claiming they received ₹1,65,000/- from me, which completely contradicts the actual payment.
​4. Fake WhatsApp Groups: They put you in big WhatsApp groups with 40+ people to make it look like a smooth "group tour." In reality, many of these accounts are their own staff members used to crowd the chat and drown out your complaints.
​5. Money Held Hostage & Legal Bullying: They have no complaint redressal mechanism. The Director (Mr. Sushil Tibrewal) completely ignores emails. The moment you demand your rightful refund, they try to scare you with their legal adviser/advocate. Even if you are extremely polite and beg for a peaceful settlement, the advocate aggressively pounces on you with heavy threats of "defamation cases" to terrify you into giving up your money.
​6. The "No Booking Found" Copy-Paste Defense: When hundreds of cheated people write honest negative reviews here, this agency uses a shameless, robotic script to defend themselves. They immediately reply: "Sorry, we did not find any booking under your name," followed by another threat of a defamation lawsuit. They do this to trick the public and try to get honest reviews taken down. Instead of running a hospitality, tour, and travel agency, it feels like they belong in the business of supplying aggressive corporate bouncers, street boxers, and legal extortionists to bulldoze innocent people.
​FACT-CHECK THE PUBLIC RECORDS BY YOURSELF:
Do not just take my word for it. Go to Google and search for consumer court records (DCDRC) against this company across India. You will see shocking legal cases where innocent travelers used this agency’s wrong documents. When they landed abroad, foreign border police arrested them, threw them in prison for days, and deported them back to India where they faced even more harassment by airport authorities. Also, look up statements online from their own ex-employees who expose that the company forces staff to write fake positive reviews to hide this trap.
​FINAL VERDICT: My visa obtained after spending huge amount and administrative hassles is now completely useless because of their double-itinerary trap, and my money is gone. I have filed formal criminal complaints—though individual complaints seem to make no difference to them, as it is their dark expertise to not care or manage and brush off multiple cases which are going against them everyday everywhere. But a simple, innocent, or respectable citizen can neither afford to forgo their hard-earned money, nor easily fight this institutional harassment, and definitely suffers immense trauma at their hands.
​Save your passport, save your savings, and protect your dignity. Stay far away from this agency.
​#ConsumerAlert #TravelScam #MumbaiTourism #BoycottLPOHolidaysPvtLtd

*** Fraud Commitment ***

On 27 May 2026, I paid ₹40,000 to LPO Holidays for a Europe tour package. The agent gave me the following commitments on WhatsApp — which I have shared screenshots of:

1. "Full refund hota he" — when I asked about cancellation policy
2. "Visa ke pehle batana hoga... Visa ke baad inform karoge to visa charges katega" — clearly stating cancellation BEFORE visa = full refund

On 3 June 2026 — within 7 days after payment, well before any visa process — I informed your agent of cancellation due to a personal emergency.

Your agent acknowledged and promised to process the refund. Then began 17 days of:
- False promises: "Kal morning update", "Kal pakka final kar dunga"
- Excuses: "Office nahi gaya", "Meeting mein hu"
- Complete avoidance: Stopped picking my calls

Finally, on 17 June, your team claimed "cancellation policy applies" — directly contradicting your own agent's written commitment.

There cannot be an experience more pathetic. Fraud. Read my Google review for a detailed feedback about this agency. They threaten women not to post negative reviews about LPO on the website.

I am surprised to see positive reviews about the tour conducted by LPO Holidays.

During the Malaysia–Singapore tour (05.05.2026 to 11.05.2026), our group of 12 (9 adults and 3 children) faced several issues:

Important documents such as visas, hotel vouchers, and insurance were provided only a few hours before departure.

A tour guide was promised but canceled at the last minute, with only remote support offered instead.

Participant details were not shared in advance, and the WhatsApp group was created only hours before departure.

The accommodation and services were below expectations. Dinners were arranged at restaurants 2–3 km away, requiring daily walks.

We were mistakenly dropped at the wrong cruise terminal and missed the Malaysia–Singapore cruise, a key part of the tour.

After traveling to Singapore by road, we arrived late at night and found that no hotel accommodation had been arranged.

One group member had to buy a new flight ticket after a cancellation, and the refund reportedly received from the airline has not been passed on to him.

I am sharing this experience so that prospective travelers can make informed decisions before booking with this tour operator.

I did Japan Korea in Dec 25, It was way too Pathetic Experience..
PFA of Feedback of All Our Group Members - Everyone had a Bad Time & Horrible Experience with LPO..

All the Positive Reviews that you see on Google & Social Media Handles of LPO are Paid Reviews.

@ LPO Mumbai Based Travel Company will Charge High n Decent Amount from you & Provide Very Cheap & Third Class Services.

Kindly take this Feedback Seriously or else you will Definitely Regret after doing Tour with LPO & Having a Loss in Lacs.

Their Sales Agents are Cheaters Especially Vishal & Operation Guy Sabir - Highly Unprofessionals & Their Intention is Very Clear of Looting Customers & Adding Revenue to their Profits n Targets in the Best Possible ways.

If you are Planning to do any Tour with LPO - Better don't Travel; Delhi Based Operators are Better than this..

You will Regret your Decision Entire life By Doing Any Tour with LPO..

Horrible planning, they cancel events without notice , and the tour coordinator is rude . Pls dont go on trip with lpo..

I am Md Rakib Hassan, one of the employee of LPO Holidays . I have worked at LPO Holidays as a sales Team Leader for 1.9 Years but I had to leave the job due to salary related issue .

It is a very unprofessional and fraud company . LPO Holidays Director Mr.Sushil Tibrewal & his company both are frauds . When I joined the company, at that time Mr. Sushil Tibrewal had said that we will release the salary and incentives on time but after Joining every month, sometimes the salary was received on the 20th, sometimes on the 25th and sometimes after two months and didn't give any incentive in 1 year . And moreover they also don't give offer letter , Salary slip, PF etc . to the employee.

And they don't even give refunds to the customer. If you booked their holiday package and after booking your visa got reject they don't refund your money year after year.

Well, as per company policy the sales person tell you at that time of the booking that you will get refund your money within 11 to 12 weeks after got visa reject but nothing like this happens unless you lodge a complaint with the police or you come to the company with local persons and take action.

It was a very bad experience to work with LPO. Most of the guests are there who call on a daily basis to refund their money but they didn't pick the guest calls and also don't reply the guest msg. I have lot of screenshot and also guest number who not getting refund their money yet.

And all the reviews of the company on Google, Trip Advisor ,Justdial,and Mouthshut are all given from the phone of the company's employees. I have valid proof .There are some reviews which have been given by guests and the rest are given from the employee's phone

I have given a proper resignation and left the company on 15th October but till now I have not received my salary and incentives(it's approx 96,000).So i request all of you who want to book tour package from LPO. Please don't book your tour package from LPO Holidays , don't waste your time and money.It is very big fraud company.

Big fraud LPO 🤬 don't go with LPO plz..I reached in uk than they're cancelled my whole London tour and not giving me any money back and didn't answer.big layer are all LPO team.. fraud ❌ LPO