Love YaaYaa Bewertungen 

497
TrustScore 3 von 5

2.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Absolute SCAMMERS! Do not order from them!!! Disgusting humans!! Companies house had confirmed this business as being closed and has an address!

Bewertet mit 4 von 5 Sternen

I placed my order for the denim jumpsuit and then didn't hear anything for weeks so did worry looking at some of the reviews. However, I was notified when my item had been shipped and received notific... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Ordered a jacket in November, it did take a while to arrive but it was worth the wait. I messaged the company about the delay (more than once, I’m so inpatient) and they responded to me every time. Th... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I ordered 3 items in total. The first one arrived quickly, the last 2 took a rather long time and I had to chase the order’s. They have all arrived now. The first one appeared to be shorter than in th... Mehr ansehen

Unternehmensdetails

  1. Geschäft für Modeaccessoires

Informationen, die aus verschiedenen externen Quellen stammen

Love YaaYaa sells Handmade Leather Corset Obi Belts, Leather Statement Accessories and African Print Head wraps. Fulani Brass Jewellery. Leather Tie Wrap Belts


Kontaktinformationen

2.9

Akzeptabel

TrustScore 3 von 5

497 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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2.9

Alle Bewertungen

(497)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I ordered from this company 5 weeks ago…

I ordered from this company 5 weeks ago and have received nothing. I what’s app them and without reply I was blocked. I then messaged them in Instagram to received a very unprofessional reply telling me the item would be with me this week. Still nothing, I have emailed and sent instagrams again with no reply.

This item was not cheap and I am far from happy.

The customer care is ridiculous and they currently look nothing but a pack of frauds taking money.

3. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID, AVOID, AVOID!

I placed an order for an Obi belt on 28 July and some 5 weeks later I am still waiting!! Ive sent numerous messages that are ignored expect for last Friday when someone finally replied to my WhatsApp to say that it was being sent that day. No tracking provided and unsurprisingly its still to arrive. Have sent chaser emails and WhatsApp that are since being ignored. How disgusting for a company to take people's money and not provided the goods in their stated delivery timeframe.
Avoid at all costs and spend your money elsewhere. Wish I had researched this company before spending my money with them.

2. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DO NOT BOTHER!!!

I purchased a dress for £65 on 1st August & I am still yet to receive it. The initially delivery date stated 10 days, then it was moved again, 4 weeks later, still nothing! I have since messaged the company twice via Facebook to request a refund as I don’t want to wait any longer for a dress that doesn’t look like it will ever turn up, & both messages have still not yet had a response! I wish I had read the reviews on here before bothering with this company! I still want my refund!!

2. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Still waiting for a refund 3 weeks later......

I eventually received the goods after a long wait and although the items were lovely, they did not fit. I contacted Love YAA YAA and was instructed to return the 2 x items to a certain address, which I did. Since then, all my chaser emails (there are several) have been totally ignored. Not only do you have the goods but you have £120 of my money. The phone number on the business card that you supply with the delivery is also wrong.
The goods were returned to you on 13.08.21 at 2.55pm - I have proof of delivery (DPD). This is a terrible way to treat your customers as you have such different clothes on your website, however, your customer service and customer care is below awful. Please refund my money for Order No: 11757.

1. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Delivery yet to be seen

Ordered two items 20 days ago which have not arrived. Have not had any communication about delivery/dispatch and yet to receive a reply to my email. The website offers a 10 day delivery date. Very poor customer service, which I had read the reviews first

1. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolute joke! Customer service is shocking

Absolute joke ! Purchased 3 jackets one never arrived . I only got a reply once I wrote a bad review ! Needed to return the other two for exchange . Was told that was fine and returned . The jackets were sent back to me unopened ! After emailing and messaging got an apology . Sent the jackets back for the second time ! Still waiting this has gone on since may ! Sad thing is the clothing is nice and I had treated myself for my birthday !

Considering travelling to the shop ! Seems it’s the only way I will get this sorted out . Disappointed to say the least

29. August 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Item didn’t arrive

Ordered 2 coats, the website said delivery would take up to 10 days, one arrived after a month. I kept chasing the second one via messenger and was told they would come back me. 2 months after paying for the items I chased again and there was no response. I tried switching to what’s ap, the messages were read and ignored. I ended up going through my credit card to get them to claim back the £54 I had paid. Such a shame as the item that arrived was lovely, but I wouldn’t trust delivery or their follow up to sort or refund if it doesn’t arrive!

25. August 2021
Bewertung ohne vorherige Einladung
Love YaaYaa-Logo

Antwort von Love YaaYaa

Hello Sarah,

I would like to apologize for the inconvenience you had. This definitely doesn't sound like the service we try to provide to our customers and we'd like to look into this for you as we completely understand how frustrating it can be.

You have our word when we promise not to let this happen again. Our staff will commit to improving their delivery and give you the star service you deserve, should you choose us again. Please accept my heartfelt apologies in the meantime.

Arielle

Bewertet mit 5 von 5 Sternen

Brilliant experience overs and…

Brilliant experience overall and fantastic quality product too! Can’t recommend enough!

25. August 2021
Bewertung ohne vorherige Einladung
Love YaaYaa-Logo

Antwort von Love YaaYaa

Hi there,

Thank you so much for taking the time to send this! Everyone here at Love YaaYaa loves to know that our customers enjoy what we do. We’re glad that you loved our product. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!

Arielle

Bewertet mit 4 von 5 Sternen

The jumpsuit is absolutely gorgeous and…

The jumpsuit is absolutely gorgeous and sizings are very accurate. However when I ordered initially it said it would be delivered by the 16th (I bought it for my holiday) then when I had my confirmation email it stated delivered for a week later. Just keep in mind when ordering for an occasion that it’s likely to come later than actually stated.

22. August 2021
Bewertung ohne vorherige Einladung
Love YaaYaa-Logo

Antwort von Love YaaYaa

Hello Suzi,

Thanks so much for your feedback! We’re really glad you enjoyed our product, we’ve found it’s a definite customer favorite! We’re very grateful for customers like you and hope you stick with us for years to come!

Thanks again!

Arielle

Bewertet mit 5 von 5 Sternen

Brilliant!

Absolutely thrilled with both items I purchased with these guys. I'd had my eye on these jackets for a while and they didn't disappoint. Delivery was within a week of purchasing too! Thankyou so much.

21. August 2021
Bewertung ohne vorherige Einladung
Love YaaYaa-Logo

Antwort von Love YaaYaa

Hi Alex,

We can’t thank you enough for the kind words about our product. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again!

Arielle

Bewertet mit 1 von 5 Sternen

DO NOT WASTE YOUR MONEY ON THIS COMPANY

After waiting for nearly a month for delivery (I only received after I chased them as I had received no communication re the delivery date) The dress purchased for £65 is of such bad quality and fit that I would like to return and get a refund , I have emailed them a number of times to confirm their returns address because information on their website is very vague re refunds and does not give an address. My emails have been ignored, so I contacted them on Instagram also ignored. I’m furious that I have wasted my money on a product that is not fit for purpose by a company that is clearly scamming customers, AVOID AVOID AVOID!!!!!

UPDATE: After receiving 3 messages on various platforms from Yaayaa in response to this review apologising for the appalling service I’ve received, I was finally given an address to return my item for refund to, they received and signed for it in the 8th September and I’ve heard nothing from them and still haven’t received my refund, I contacted them via Instagram as you know you can see when somebody has been online and yes they have ignored my message asking for my refund!!!! WHATEVER YOU DO PLEASE DO NOT USE THIS COMPANY!!! They should be reported for fraud!!!

21. August 2021
Bewertung ohne vorherige Einladung
Love YaaYaa-Logo

Antwort von Love YaaYaa

Hi Nicole,

We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with our product and service.

We pride ourselves on our product/service and the high quality standards we maintain. We would like to make things right. You can expect an email from our customer service department soon to discuss what occurred and how we might make it up to you.

Yours sincerely,

Arielle

Bewertet mit 1 von 5 Sternen

Zero communication

Item was ordered beginning of Aug, with a dispatch date by 19/08, it is now 21/08 and still no communication re dispatch. In fact, no commuincation from the company at all regarding my order. Now it is saying delivery date of between 22/08 and 06/09, yet the item isn't even ready yet. However, according to their website, if I order the same item today, the expected delivery date is 24/08 - 29/08! What a joke! Have raised a dispute with PayPal.

21. August 2021
Bewertung ohne vorherige Einladung
Love YaaYaa-Logo

Antwort von Love YaaYaa

Hi Cathy,

I’m Arielle, and I’m the head of customer service here. We’re ordinarily known for our exemplary customer experience here which is why I truly apologize for your recent experience with us. As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

We have your details and will be in touch as soon as possible to try and make things right.

Sincerely,

Arielle

Bewertet mit 1 von 5 Sternen

Order not arrived!

First two orders arrived although they took a long time. Third order the money was taken from my account, order has not arrived, company not replying to my emails. But I keep getting messages asking me when I am going to order again!!!

18. August 2021
Bewertung ohne vorherige Einladung
Love YaaYaa-Logo

Antwort von Love YaaYaa

Hello Victoria,

Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.

Drop our customer services team a message at CARE@LOVEYAAYAA.COM to let them know all the details and we promise you we’ll tailor a satisfactory resolution for you.

Arielle

Bewertet mit 1 von 5 Sternen

Unprofessional & Poor Customer Service

Unprofessional & poor customer service. Ordered items in June arrived 6weeks later and was the wrong size! No response to emails. Had to blast them on their Instagram page but they removed my messages. Quality of clothes are not the best, I had high expectations for the money I spent... Waiting for refund..
DO NOT PURCHASE FROM THESE PEOPLE
SCAM

17. August 2021
Bewertung ohne vorherige Einladung
Love YaaYaa-Logo

Antwort von Love YaaYaa

Hello AP,

Thanks so much for bringing this issue to our attention and please let me apologize for the unacceptable way in which you’ve been treated.

Keeping our customers happy is our number one priority and I’d like to ask you for another chance to retain your custom. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

We have your details and will be in touch as soon as possible to try and make things right.

Arielle

Bewertet mit 5 von 5 Sternen

Excellent items

Excellent items. Fit true to size. Good quality too.

16. August 2021
Bewertung ohne vorherige Einladung
Love YaaYaa-Logo

Antwort von Love YaaYaa

Hello there!

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Arielle

Bewertet mit 4 von 5 Sternen

Great service but material is super…

Great service but material is super thin and a little see through 😳

8. August 2021
Bewertung ohne vorherige Einladung
Love YaaYaa-Logo

Antwort von Love YaaYaa

Hi Carrie,

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We will share this with the store team to let them know how we are doing!

Arielle

Bewertet mit 4 von 5 Sternen

Excellent service and product

7. August 2021
Bewertung ohne vorherige Einladung
Love YaaYaa-Logo

Antwort von Love YaaYaa

Hi Lisa,

We are so grateful for your review. Thanks for sharing your rating with us and the community. We're happy that you're happy, and we're looking forward to your next visit to Love YaaYaa!

Arielle

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. My Dionne coat is amazing quality, fit and style. Will defiantly be stocking my wardrobe with Love yaa yaa! 😊😊

6. August 2021
Bewertung ohne vorherige Einladung
Love YaaYaa-Logo

Antwort von Love YaaYaa

Hi Jo!

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Arielle

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