Premier Laser & Skin Clinic London Bewertungen 

Towards end of last year I attended the Premier Laser Clinic to receive the new Julaine treatment for my face and neck .
It was the very first time I ever had any injectable treatments.

The doctor who carried out the treatment was very professional and I hardly felt pain .

After a month the results showed well and in many occasions people kept commenting that I look younger and more fresh (without knowing I had a treatment)

I went back for my 2nd session in February this year .
Happy with the results .

My final session will be around May this year .

I had years of anti aging injections done with Premier Laser & Skin. Very skilled doctors who have been patient, gentle and offering me the latest products. Lot of my friends and colleagues have commented on my skin and don't believe my actual age. Thanks for the amazing doctors who turned me years younger.
Highly recommended

I’m a new customer and had booked a consultation. I planned my day around the appointment, but on the same day I was informed that the slot was no longer available. That was quite disappointing.

I am extremely concerned about the tattoo removal session I had that was performed by Magdalena. I have previously been to specialist clinics for other sessions, but was assured that the clinicians had been trained appropriately at Premier Laser. This would have been my twelfth tattoo removal session and there was not a lot of ink left, but there was a lot of hyperpigmentation. Magdalena has lasered the entire area, not understanding the difference. She was so arrogant that she didn't think to ask anyone (although I have concerns that the other clinicians are also unaware of the difference). I have consequently been burned and the tattoo removal site has been left in a state. The dressing she put on fell off within 12 hours and she provided aftercare instructions that are completely contradictory to other clinics. You are meant to keep the dressing on for 24-48 hours. I contacted the clinic about my concerns but have received no response. Please do not attend this clinic for tattoo removal and go to a specialist one.

I have been trying to get a response from this clinic for the past four months regarding issues with my laser hair removal treatment, and no one has bothered to reply to my emails or contact me. The lack of communication is extremely disappointing.

I was encouraged to purchase a full laser package, but the service did not meet expectations. Some areas were missed during treatments, and when I raised this concern, I was told to purchase additional sessions rather than being offered a proper resolution.

I am very frustrated with how this has been handled and simply want a response and accountability. Based on my experience, the aftercare and customer service have been extremely poor.

I have been severely burnt from laser hair removal here. I am currently asking for legal advice as I have had to see dermatologists to correct the burns it caused on my legs . I have had to work from home due to the pain and cancel holidays as I cannot have any sun exposure for at least 6 months. NEVER WALK IN HERE.

I have been attending for laser with Farah for a while now. She is a credit to this company, very informative and caring. Very knowledgeable .

Don’t waste your time with this company. Before my treatment I was lied to by the practitioner who I explained to her that I’ve tried every single treatment on the market and nothing had worked, so I’m very skeptical. She reassured me that the Morpheus8 treatment will definitely remove my old and white stretch marks and she even took me in a private room to speak to me, and invited her polish shop manager (soho branch) to the meeting who was also very certain agreeing with her. She was so adamant that I totally believed that it will work and signed up straightaway. After my 6 session treatment I complained to a senior manager in writing about what had happened because the treatment didnt work, nor was there any difference whatsoever, and she said she doesn’t believe that they did that, that they would not say anything like that and that I signed the consent form which says they can’t guarantee results. She didn’t do anything about it. And I had written to the shop manager prior to this aswell reminding her of what she had advised me. I was lied to and manipulated all because they are very unprofessional! Please please don’t waste your time, efforts and money with them. You will only regret it!!

Hydrafacial at Clapham clinic
Very happy with my hydrafacial session with Galina. She is very thorough and dedicated to make you feel relaxed and also conscious that your skin will receive the necessary care.

I’ve been using the Kingston branch for over a year now, I had laser tattoo removal and the results are amazing, Sobhna at the Kingston branch who did the treatment is always very friendly, professional and does a thorough job.

Sobhna at the Kingston branch is fantastic highly recommend.

Very disappointed. Bought packages for tattoo removal- result was very disappointing. Made me buy bunch of unnecessary expensive creams, which they do anything. Environment is dirty, looks very unhygienic. Didn't so the women to wash her hand before procedure
Now getting bunch of spamming email and impossibly to unsubscribe.

They are so money hungry and give a poor service, don’t go here! After a year of tattoo removal with them, it hardly changed, and is now even scarred. Since then I have been going to a proper tattoo removal clinic and my clinician says the premier laser clinic had just impacted the ink and actually made the tattoo harder to get rid of.

I had bought a block of sessions so felt I might as well continue and see if there would be any results as there was no refund available from them. I was also charged for a ‘medium’ tattoo when my tattoo is barely larger than a 2p but she was adamant it didn’t fall under their ‘small’.

In my first session I was pushed into buying aftercare products that cost £80 and then from then on they obviously forgot I’d made that purchase and recommended I use £5 bepanthen (nappy cream). They were also constantly desperate to upsell me other laser treatments like hair removal, to the point that it was uncomfortable having to say no multiple times every session.

Overall it was such a waste of time and money, highly recommend using other laser clinics!

I recently had a fantastic experience at Premier Laser Clinic and felt compelled to share my appreciation for the exceptional service I received. From the moment I arrived, the atmosphere was warm, welcoming, and highly professional.

A special thank you to Sobhna,who was absolutely amazing throughout my treatment. She is incredibly knowledgeable, attentive, and made me feel comfortable and confident every step of the way. Her expertise and genuine care truly set her apart.

Sobhna took the time to thoroughly explain the procedure, answered all my questions with patience, and ensured I felt at ease. The results have exceeded my expectations, and I couldn’t be happier.

I highly recommend Premier Laser Clinic, and especially Sobhna , for anyone see king high-quality, professional treatments with a personal touch. I’ll definitely be returning!

My sessions with them are okay. However, I had this awful experience with them recently regarding with change of terms and conditions. They are always sending promo on emails but they did not send the important bits. They did not bother to send us the new terms and conditions saying that there will be expiration of purchased packages.

Be careful when you purchase any services from this company, especially the Clapham common clinic.

I went in for a consultation, purchased a product (microneedling - dermapen) at no point was I advised, all sessions had to be used with 18 months. I tried to book my last session and they advised it had expired, I voiced, I was NOT aware they had to be used with in this and no one had contacted me to say the treatment was about to expire, its amazing how they send you through the offers and send through reminder of your booked appointment but fail to let clients know they are about to lose treatments purchase. When I sent a complain, they didn't even look into this, they sent a template message back saying according to the Ts&Cs on the website, they will not give the treatment purchased, EVEN THOUGH, I DID NOT BOOK THIS ONLINE, therefore was not directed to Ts&Cs. I raised that they have not properly looked into this complaint, their reply was, this is our final decision. Very awful customer service.

They have made mistakes in the past but I let these slide, should have seen the warning signs then.

Misled into buying a full face Morpheus8 package. My goal was to fix saggy cheeks and considered the half face. Talked into buying full, was warned of minimal bruising and minimal pain. I now go around with an eye
so black i had to ask the GP a letter because everyone at work is worried i am getting hit at home. And the pain is atrocious, I am covered in tattoos. Those are nothing compared. What is the most appalling is the clinic minimising the damage. Their solution was to sell me another treatment to fix the black eye but zero accountability on this. I have been a customer for years. I am terrified to finish the sessions. Wish you told me before paying 1450£ because i promise you it is not worth it. My skin texture only got worse anyway. I highly discourage you from doing anything but laser hair removal here.

Awful Experience – Avoid This Clinic!

My daughter’s experience at Premier Laser Clinic Kingston has been an absolute nightmare, leaving her not only with no results but also in a worse condition than before. After spending thousands on laser sessions, she now has more hair than she started with—completely the opposite of what was promised. When she raised her concerns, the clinic’s response was to offer just two standard sessions, which is insulting given the amount of money she has spent and the complete lack of results.

To make matters worse, during one of her appointments, she removed her bracelet as instructed, but when she later inquired about it, the therapist outright denied it was ever in the room. Instead of addressing the issue properly, management has been dismissive and unhelpful, and they are now completely ignoring her concerns.

The situation became even more frustrating when they refused to carry out one of her sessions, claiming she was “too tanned.” My daughter explained to them that her skin tone is natural as she is mixed race and had not been exposed to the sun, but they still refused to treat her. This level of ignorance and lack of professionalism is completely unacceptable.

This entire ordeal has taken a serious toll on my daughter’s mental health, to the point where I have had to take her to the doctor due to the distress it has caused. It is clear that this clinic only cares about making money, not about their clients’ well-being or satisfaction. When she booked a cheaper package, the service was mediocre at best, but as soon as she purchased the full-body package, the clinic showed its true colors—completely disregarding her concerns and providing subpar treatment.

The lack of professionalism, accountability, and basic customer care at this clinic is shocking. I strongly urge anyone considering treatment here to look elsewhere. This place does not deliver results and does not care about its clients. Avoid at all costs! Wish I could give zero stars

This company is a scam, they don't offer any service or respond to enquiries.

I have been attending the Kingston branch for my laser treatment. I have had the pleasure to meet Shobana who is currently doing my laswe sessions. Her work is excellent! She is very skilled and I would highly recommend her! I am very happy with the results!