great product expensive delivery. paid for next day delivery 6.50£ came after 2 weeks, shouldn't charge that much if that's the case.
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Das sagen Bewerter
I use Lockhart Catering exclusively for cutlery for our business. We are a food factory with some 50 plus employees and get through some supplies but Lockhart offer a variety of ranges that suit our... Mehr ansehen
Wanted a very small saucepan in which to produce small amounts of sauce, gravy, etc. Never dealt with Lockhart Catering Equipment before, but found them a good supplier with a next day delivery. Min... Mehr ansehen
Website UI is poor, the pages crashes, lags, especially when scrolling down the list of products. Product specs on some lines have minimal information. Using key words on the search engine does... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Pick up everything you need to run a successful catering equipment business at Lockhart Catering. Whether you run a pub, restaurant, hotel or catering company, you'll find a huge range of kitchen equipment and accessories to ensure business runs smoothly. From glassware to dishwashers, chefs uniforms to crockery, get kitted out with all the essential catering supplies.
Lockhart Catering Equipment
Vom Unternehmen geschrieben
- We're committed to consistently improving service!
- We're 100% dedicated to delivering & improving upon the best customer service to you, our valued customer. The way we do this? By acting on the real feedback we receive.
30 Day Money Back Guarantee
To provide you with complete piece of mind when you order products from Lockhart Catering Equipment we offer a 30 day money-back guarantee should you subsequently decide that the products no longer meet your requirements.
The products simply need to be returned to us within 30 days of purchase, unused, undamaged and in their original packaging. Once their condition has been checked and verified by us we’ll issue you with a refund.
Kontaktinformationen
Lockhart House, RG7 4XE, Reading, Vereinigtes Königreich
- 03701 678678
- websales@lockhartcatering.co.uk
- lockhart.co.uk
4.0
Gut
706 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 20 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Das haben sich andere Leute angesehen
great service best accuracy in orders
20. September 2024
Very poor service
Very poor service, our order was delivered to wrong store and when contacted the customer support no proper response.
17. September 2024
Searched everywhere for a container in…
Searched everywhere for a container in this size that was ridiculous money, got it here at a fantastic price and delivery was lightning quick
14. September 2024
after takeing the order and payment…
after takeing the order and payment weeks went by with no answer later recieved a email stateing another payment of £140 would be needed to cover delivery costs as Glasgow was too far to deliver for the carrier
11. September 2024
Antwort von Lockhart Catering Equipment
Good afternoon Mohammed,
I am sorry to hear about the issues you have had with your delivery.
I understand that you have spoken with Shareen in the office and this has now been resolved and delivered.
If you would like to discuss further please contact me on 03701678678 Option 4.
Kind regards,
Rhiannon
good service
11. September 2024
customer service
some of the stuff was smashed in the box, i sent an email to return and replace them and have been ignored,
10. September 2024
I ordered 2 baking trays
I ordered 2 baking trays, both corners were bent and 2 more were ordered. However new ones arrived and 1 of these were damaged with a bent corner.
29. August 2024
Antwort von Lockhart Catering Equipment
Good morning, I can see our customer service team dealt with this. We replaced the 2x damaged baking trays, as another 1x arrived damaged i believe we replaced this and asked for extra packaging to ensure this didnt happen a 3rd time. I am very sorry for any inconvenience this has caused, please feel free to contact us if you have anymore queries.
I love the range of products that are…
I love the range of products that are sold in this company and are at very reasonable prices.
The experience was great, I was informed with detailed information throughout the process from ordering to delivering and I highly recommend and when the product arrived, it was very securely packed with attention to detail.
28. August 2024
we ordered the fries scoop
we ordered the fries scoop, which is the quality is no good at all. I lost 3 of them in one week, which is the handle is keep breaking. if possible we need a replacement.
12. August 2024
I have been searching for a particular…
I have been searching for a particular kind of dessert knife and finally found them, I am really pleased.
12. August 2024
Still waiting for a refund it's already…
Still waiting for a refund it's already 4 weeks !!
3. August 2024
Excellent service and exactly what I…
Excellent service and exactly what I was looking for !
10. Juli 2024
Very efficient, great products
Ordered a few kitchen clothing equipment and I'm very satisfied. Will order again, need be!
9. Juli 2024
great selection of items.
great selection of items.
recently the build quality of the items has dropped considerably which means that we are going through our budgets replacing equipment that is only lasting a week or two. I understand that everything includes cutting costs at the moment but there are other company's out there who can supply similar and their equipment doesnt break as much
9. Juli 2024
Prompt service
5. Juli 2024
Team are always supportive with queries…
Team are always supportive with queries and delivery times are quick
3. Juli 2024
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