Happy with the product I received. There was a holdup with customs in the U.S. with DHL demanding I pay an additional delivery fee, however. after contacting Lipoelastic they responded promptly, pa... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The leggings go on fairly easy, as directed, and are comfortable to wear. Unfortunately, I was not able to pull them past my hips and over my butt area. I did purchase according to the measurements.... Mehr ansehen
I appreciate the fast service and the reliability of the measurements and sizing. I have discovered I am not a fan of the arm compression. I like the compression, yet I need a different fit. That’s... Mehr ansehen
I paid 175.00 for a compression garment then was charged another $50 in duties fees to DHL in order to receive my package. No one answers the phone or responds to emails. Buyers beware
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in a small town in the Czech Republic in 2002, LIPOELASTIC has grown into a global leader in post-surgical garment manufacturing, playing a pivotal role in the aesthetic and cosmetic surgery industry. Today, we export to more than 85 countries across the Middle East, Europe, and the Americas, and we take pride in our rapidly expanding global presence and ability to connect with customers worldwide. With over 20 years of experience, we are committed to delivering the highest quality products and services. As a trusted leader in the industry, we continuously strive to innovate and enhance our offerings to meet the evolving needs of our customers.
Kontaktinformationen
Vereinigte Staaten
- +1 332-600-1888
- contact@lipoelastic.com
- lipoelasticshop.com
3.7
Akzeptabel
147 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 57 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent customer service.
In all honesty, I have not tried on my compression stockings yet because they just arrived in the mail yesterday. But I would order from this company 100 times over because the customer service that I have already received his top-notch. The communication and response time from the representative was excellent, friendly and helpful.
18. April 2025
Antwort von LIPOELASTIC US
Hi Jennifer,
Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with our customer service — we truly value clear communication and being there for our customers every step of the way.
We hope you’ll be just as pleased with your compression stockings once you try them on. If you have any questions or need further assistance, we’re always here to help!
Kind regards,
The LIPOELASTIC Team
I love the bra's
I love the bra's, I used them before and they were the best then so when I knew I wanted more bra's, they were my only go-to. If you follow the care instructions, these last a long time!! Shipping was super fast and tracking up to date so I knew where the shipment was at all times. Great company, wonderful products.
17. April 2025
Antwort von LIPOELASTIC US
Hi there,
Thank you so much for your wonderful review! We're thrilled to hear that our bras continue to be your go-to choice and that they've served you well over time.
It's also great to know the shipping and tracking experience met your expectations. Your kind words mean a lot to us!
We're always here if you need anything else in the future!
Kind regards,
The LIPOELASTIC Team
Ok but not as expected, not the right price point
I like that I can wear these in public, but the compression is on the very light side, and not worth the higher expense for essentially another pair of stretch pants. I also have a 9-10 inch difference between my hips and waist, which I think is likely similar to others who’d buy these, and find these to lack room in the hips & butt, which then compresses/flattens out areas that aren’t affected by lipedema/aren’t problems for me, so just slightly uncomfortable and unflattering without medical purpose. Not a bad pair of stretch pants with slightly more compression than my Athleta etc pairs, but would not buy again at this price point.
14. April 2025
Antwort von LIPOELASTIC US
Hi there,
Thank you for your honest and detailed feedback — we really appreciate you taking the time to share your experience. It’s great to hear you like that the leggings are wearable in public, but we’re sorry to hear they didn’t quite meet your expectations in terms of compression and fit.
Your points about the compression level and the fit around the hips and butt are incredibly valuable. We understand how important it is for garments, especially those used for conditions like lipedema, to offer both targeted support and comfort. We’ll definitely share your comments with our design team, as insights like yours help us improve and better meet the needs of our customers.
Thank you again for your thoughtful review.
Kind regards,
The LIPOELASTIC Team
My Lipoelastic garment fits perfect
My Lipoelastic garment fits perfect! I went right off the size chart! I emailed them asking if there was anyway I could get the quicker since I was going on a trip… And I didn’t see any option for expedited shipping… They got the garment to me within a few days! Their customer service was fabulous!
12. April 2025
Antwort von LIPOELASTIC US
Hi Lori,
Thank you so much for sharing your experience! We’re so happy to hear your garment fits perfectly and that the size chart worked well for you. Our team always does their best to go the extra mile, so it’s wonderful to know we could get it to you in time for your trip.
Please reach out if there's anything else we can help with in the future!
Kind regards,
The LIPOELASTIC Team
Antwort von LIPOELASTIC US
Hi there,
Thank you - we're so happy you’re pleased with the quality! Your support means a lot to us!
Kind regards,
The LIPOELASTIC Team
The customer service is great very attentiveI…
The customer service is great but I would add some foam inserts in the sensitive areas legs stomach like the comfort one is great but I would add that foam on the legs thighs etc they would be amazing
13. April 2025
Antwort von LIPOELASTIC US
Hi Marilyn,
Thank you so much for your kind words and thoughtful feedback! We're really glad to hear you had a great experience with our customer service.
Please do not hesitate to reach out if you need help with anything else!
Kind regards,
The LIPOELASTIC Team
Love how sturdy the bra is
Love how sturdy the bra is. I'm a 34a small fits perfect. Love the material.
8. April 2025
Antwort von LIPOELASTIC US
Hi Angelina,
That’s wonderful to hear! We're so glad the bra fits you perfectly and that you're loving the sturdy design and material. Thank you for your kind words – it really means a lot to us! 💗
Kind regards,
The LIPOELASTIC Team
Antwort von LIPOELASTIC US
Hi Eli,
Thank you so much for your fantastic review! We're thrilled to hear you enjoyed both the product and our service. Your support means a lot to us.
Thanks again, and we look forward to serving you in the future!
Kind regards,
The LIPOELASTIC Team
After trying several other options from…
After trying several other options from Amazon, we were blown away by the level of quality and compression. Also, they were delivered just a few days after ordering.
6. März 2025
Antwort von LIPOELASTIC US
Hi Michael,
Thank you for your wonderful feedback! We're so glad to hear that our garments stood out in both quality and compression — and that delivery was quick too!
It means a lot to us that you chose our products after exploring other options. We're here if you ever need anything in the future!
Kind regards,
The LIPOELASTIC Team
The website says you can return within…
The website says you can return within 14 days. I contacted the company 3 different times by email, as they are never open when I have tried to call and have yet to get a return initiated. I will probably never purchase from them again.
4. März 2025
Antwort von LIPOELASTIC US
Hi there,
We apologise for the delay in getting back to you - we can confirm the refund has been processed on our end now and will ensure this issue does not occur again.
Kind regards,
The LIPOELASTIC Team
Antwort von LIPOELASTIC US
Hi Gabriela,
Thank you so much for your kind words! We're thrilled to hear you’re loving the bras and the quality of the material.
Your support means a lot to us! 💖
Kind regards,
The LIPOELASTIC Team
The product was too tight and…
The product was too tight and uncomfortable and i immediately emailed for refund instructions it’s been a week and no reply back from the company
1. März 2025
Antwort von LIPOELASTIC US
Hi Amy,
We're very sorry to hear that the garment didn’t meet your expectations and that you haven’t received a response to your refund request. That’s not the experience we want for our customers, and we sincerely apologise for the delay.
Our team should've been in touch to assist with the return and refund process. We truly appreciate your patience and understanding.
Kind regards,
The LIPOELASTIC Team
Still don’t have my package yet
18. Februar 2025
Antwort von LIPOELASTIC US
Hi Adrienne,
We apologise for the delay - we hope our customer service team has assisted you in receiving your package!
Kind regards,
The LIPOELASTIC Team
I still haven’t received my package
I still haven’t received my package. I have written two emails asking for a response from you regarding my package being almost a week late. No response from you or FedEx. Customer service is nonexistent.
18. Februar 2025
Antwort von LIPOELASTIC US
Hi Kristine,
We're very sorry to hear about your experience and the delay in receiving your order. This is not the level of service we strive to provide, and we sincerely apologise for the lack of communication.
We hope our team have resolved this for you by now and please let us know if we can help with anything else.
Kind regards,
The LIPOELASTIC Team
Quality garments with fast delivery
I didn't know these quality garments existed until after my upper arm liposuction. I used ace bandages and compression sleeves for sports but they left lumps on my arm because they rolled down. I found these 2 days after the surgery and ordered them. They arrived 4 days later. It's amazing how much better my arms feel when I wear the garment.
14. Februar 2025
Antwort von LIPOELASTIC US
Hi there,
Thank you for sharing your experience — we're so glad you found us, even if it was a little later in your recovery.
It's great to hear that the garment made such a positive difference in how your arms feel. Comfort and effective compression are so important, and we're happy to know our product provided the support you needed.
Wishing you continued healing and all the best in your recovery!
Kind regards,
The LIPOELASTIC Team
Arrived incredibly fast. Horrible fit
Arrived incredibly fast.
Horrible fit. Short legs, only hit mid thigh, huge butt cutouts ( no lift), awkward side material that makes it hard to pee, long torso with very little adjustment.
Hate it and would never recommend.
10. Februar 2025
Antwort von LIPOELASTIC US
Hi Danielle,
We're sorry to hear the fit didn’t meet your expectations. Our garments are designed for post-surgical support, but we understand that fit can vary. We are always here to help find a better solution for you—please reach out to our team, and we’ll do our best to assist!
Kind regards,
The LIPOELASTIC Team
Comprehensive website.
Comprehensive website.
Website is easy to use and maneuver.
Quick delivery.
Thank you!
7. Februar 2025
Antwort von LIPOELASTIC US
Hi Russell,
Thank you for your wonderful feedback! We're delighted to hear that you found our website easy to use and that your order arrived quickly.
If you ever need anything, we're always here to help. Thanks again for your support!
Kind regards,
The LIPOELASTIC Team
Waist band on the black needs tweaking…
I think the speed at which you receive your merchandise is great. I would love to see an active leggjng that has a higher waist with a better waist band on the black on black legging. Also, a longer length would be ideal. I am 5’7” with a long inseam.
30. Januar 2025
Antwort von LIPOELASTIC US
Hi there,
Thank you for your feedback! We're so glad to hear you’re happy with the speedy delivery. 😊
We truly appreciate your suggestions regarding the waistband, higher waist, and longer length for the black-on-black leggings. Customer input like yours is invaluable in helping us improve our products, and we’ll be sure to pass this along to our design team.
If you have any further thoughts or need assistance, feel free to reach out. Thanks for choosing us!
Kind regards,
The LIPOELASTIC Team
the garment is pretty tight
the garment is pretty tight, gives good support for stomach. However, very uncomfortable hooks at the groin! First couple of days after the procedure it is impossible to buckle up without assistance. The hooks should be higher up in front.
31. Januar 2025
Antwort von LIPOELASTIC US
Hi there,
We truly appreciate your suggestion about adjusting the placement of the hooks, and we will share this with our product development team for future improvements. Your comfort and recovery are important to us, so please don’t hesitate to reach out if we can assist you in any way.
Wishing you a smooth recovery!
Kind regards,
The LIPOELASTIC Team
Design problems
The zipper kept getting material stuck in it so it was difficult to get on and zipped up in. Even with the lace around the edges the faja is still very noticeable under clothing where the line is on the thighs.
12. Januar 2025
Antwort von LIPOELASTIC US
Hi Carrie,
Thank you for your honest feedback. We're sorry to hear about the trouble with the zipper and the visibility under clothing.
We’ll definitely share your input with our design team to see how we can improve. Your experience is valuable to us, and we appreciate you taking the time to let us know!
Kind regards,
The LIPOELASTIC Team
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