Limeandlou Bewertungen 

3'207
•
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Absolutely great experience. Their customer service is outstanding. I had a difficult project...blending 5 photos into 1 painting. They did a perfect job and when I had a request to adjust the rough d... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I ordered an oil painting of one of our wedding photos from Lime & Lou, and I have been so impressed with their customer service! When I received the first proof, I wasn’t completely happy with th... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Limeandlou did a fantastic job working on our project. There were several revisions which they were very patient about. But we finally got it to where we were very satisfied with the outcome. I would... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I ordered a canvas for my husband for our first wedding anniversary. When it arrived on Oct 24, there were marks on the canvas and I contacted customer service immediately to get the issue resolved ho... Mehr ansehen

Unternehmensdetails

  1. Geschäft für Dekoration und Inneneinrichtung
  2. auch in
  3. Postergeschäft
  4. Tapetengeschäft

Vom Unternehmen geschrieben

At Lime & Lou, we work with artists and designers to bring you curated, personalized pieces that’ll enable you to truly express yourself in home décor and make it uniquely yours. From murals, decals, textile to wall art for all ages and rooms. Lime it up!


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

3207 Bewertungen

5 Sterne
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1 Stern

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4.4

Alle Bewertungen

(3'207)

533 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

The shopping is easy but you have to…

The shopping is easy but you have to wait for a couple days to see what your order looks like. If I could see what the order looks like at the time of my request I would be far more likely to add additional photos to turn to art using your offer. Without being able to see the proposed result why would I order another painting blind? That is an upsell opportunity right away. Again, I need to see what I am getting before I would decide if I want more.

10. Juli 2026
Limeandlou-Logo

Antwort von Limeandlou

Hi,

Thank you for your review and for sharing your feedback. I'm really glad to hear that you found the ordering process easy.

Because every design is created by one of our designers, we're unfortunately not able to show a preview during checkout.

That said, you don't have to wait until the final product arrives. We already sent you a design preview by email, where you can approve it or request as many changes as needed before we start production. If you have any questions or would like to make adjustments, just reply to that email and I'll be happy to help.


Kind regards,

Thijs - Lime&Lou Customer Service

Bewertet mit 5 von 5 Sternen

A very happy and pleased customer

I had the pleasure of working with production team because I really didn't know how I wanted the design to be. They were very quick in responding and making it all come together. I am now waiting on such a beautiful gift that I can't wait to give to my daughter and son-in-law for their 20th wedding anniversary! I will pass the word forward as to what a great company they are! Thank you Limeandlou!!!

9. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Limeandlou

We are so happy to hear that our production team was able to assist you in creating such a beautiful and meaningful gift! We appreciate you sharing your positive experience and recommending us.

Lime & Lou Team

Bewertet mit 5 von 5 Sternen

Excellent Product/Outstanding Customer Service

I have ordered from this company many times and the recipients of my purchases were in awe of the craftsmanship. I recently purchased wedding gifts that I realized were incorrect when I received them. With the wedding being two weeks out, customer service went beyond my highest expectations to correct the order, and shipped in time for the wedding. I am extremely pleased and satisfied with the communication about my order, which was partially my error. Thank you!

7. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Limeandlou

We are so glad to hear that your recipients consistently appreciate the craftsmanship of our products! We understand the importance of timely wedding gifts and are truly pleased our team could exceed your expectations in correcting the order and ensuring its prompt delivery. Thank you for your kind words and continued support.

Lime & Lou Team

Bewertet mit 1 von 5 Sternen

Bad Customer Service

I placed an order June 24 and it was due to ship on July 2 for arrival of an anniversary gift on July 10. As of today July 7 it still has not moved. This will not make my date. I am so disappointed. The CS response has been horrible and will never order from this company again.

24. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Limeandlou

Hi Tracey,

I'm truly sorry that your experience hasn't met your expectations. I completely understand how disappointing it is when a special anniversary gift doesn't arrive as planned.

I've already responded to your email directly and are actively working on resolving the issue for you. I appreciate the opportunity to make things right and will continue to do everything I can to help.

Thank you for your patience.

Kind regards,

Bewertet mit 5 von 5 Sternen

If I could give 100 stars I would

I was so pleased with the sketch I got for my husband to celebrate Father’s Day. The quality of the sketch was perfect as was the framing.

19. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Limeandlou

We are so happy to hear that the sketch and framing were perfect for your husband's Father's Day gift! We appreciate your kind words.

Lime & Lou Team

Bewertet mit 5 von 5 Sternen

Capturing Memories in Vibrant Color

Watercolor Dream Custom Painting Poster Print: This transformation of a simple iPhone photo into a stunning piece of fine art is truly remarkable. It’s an absolute showstopper!

Initially, I was a bit skeptical about how my photo would translate into a watercolor style. However, the process was incredibly easy and hassle-free.

The artist/seller promptly provided a digital proof within 48 hours, which gave me complete peace of mind.

They even adjusted the background vibrance slightly based on my notes before printing, ensuring that the final product met my expectations.

Upon receiving the poster (securely rolled in a heavy-duty tube), I was astounded by the execution.

This isn’t your ordinary shiny, flimsy poster paper. It’s printed on a thick, heavyweight matte stock with a subtle texture that closely resembles real watercolor paper. This gives the print a premium, high-end museum feel.

The blending is absolutely gorgeous. It perfectly captures the fluid, translucent look of authentic watercolor paint, with beautiful bleeds and splatters around the edges that make it appear hand-painted rather than digitally filtered.

If you’re considering gifting this artwork, it’s advisable to order it a few weeks in advance to allow ample time for the digital proofing process. It makes for an incredible anniversary, wedding, or memorial gift! Thank you for your exceptional artwork.

30. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Limeandlou

We are so happy to hear how delighted you are with your Watercolor Dream Custom Painting Poster Print! It brings us immense joy to know that we could transform your iPhone photo into such a stunning piece of fine art that exceeded your expectations. We truly appreciate your kind words about our process, the quality of the print, and the artistic execution. Your detailed feedback regarding the paper quality, blending, and the overall museum-like feel is incredibly valuable to us. We are also grateful for your thoughtful advice about ordering in advance for gifting purposes. Thank you for recognizing our exceptional artwork; we are truly honored.

Lime & Lou Team

Bewertet mit 5 von 5 Sternen

Great decor pieces!

I have ordered 4 of these pop art canvases for my family. Everyone loves them, and we get a ton of compliments. What a great way to add some fun with personalized decor! I highly recommend!

27. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Limeandlou

We're so happy to hear your family loves the pop art canvases and that they bring such fun and personalized decor to your home! We truly appreciate your wonderful recommendation.

Lime & Lou Team

Bewertet mit 5 von 5 Sternen

Unique gift, quality product!

Came across their ad on Facebook and loved what they do. Sent in a photo and they quickly sent back a 'proof' for me to approve or not. I loved that they did this. There were some areas I asked them to tweak and they were so great to deal with, friendly and understanding (I was being picky I think) and open to whatever I asked. I really can't compare their customer service to any other company I've ever dealt with, they went above and beyond to get it right for me. Do not hesitate to order from them, great company, fantastic product. So impressed.

30. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Limeandlou

We are so happy to hear about your positive experience with our team and the product! It's wonderful to know that our proofing process and customer service exceeded your expectations. We truly appreciate your kind words and are thrilled that we could create something you love. Thank you for recommending us!

Lime & Lou Team

Bewertet mit 4 von 5 Sternen

I was offered a 15% discount

I was offered a 15% discount. When I went to check out, it said it was expired so I didn’t get my 15% discount.

30. Juni 2026
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Antwort von Limeandlou

Hi Kelli,

I’m sorry to read your review.

I checked the discount code from my side and it's still active, so it looks like something may have gone wrong during checkout. No worries though, I've already refunded the missing 15% to your original payment method. Depending on your bank, it should appear within the next few business days.

I hope this helps, and if there's anything else I can do, just let me know.

Kind regards,

Thijs - Lime&Lou Customer Service

Bewertet mit 1 von 5 Sternen

Said it was estimated for june 29th to…

Said it was estimated for june 29th to be delivered and the tracking order doesn’t even say it has been made yet.

29. Juni 2026
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Antwort von Limeandlou

Hi Chaise,

I’m sorry to read your review. I checked your order, and we were waiting for your approval before production could begin. Unfortunately, the approval email wasn't delivered, so you never had the chance to review the design. I'm really sorry for the confusion and the delay this caused.

I've reached out to you by email so I can explain what happened and help from there.

Kind regards,
Thijs - Lime&Lou Customer Service

Bewertet mit 5 von 5 Sternen

Loved how our photo turned out

Loved how our photo turned out, looks great! We are already planning for an anniversary mosaic for my in-laws and another piece of wall art of our kids!

16. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Limeandlou

We are so happy to hear how much you love your photo and that you're already planning more special pieces with us! We appreciate your kind words.

Lime & Lou Team

Bewertet mit 1 von 5 Sternen

Poor, blurry quality at a premium price

I purchased one of the acrylic song lyric CD things. Saw so many positive reviews and was SO shocked at how poor quality the product I received was. Blurry, difficult to read, looked like it was printed on an office printer low on ink. Reached out to customer support who requested images. After sending them, my support case was immediately closed with no resolution.
This was an embarrassingly low quality gift to give my husband on our anniversary - especially considering the high cost.
Would not recommend ordering any products from them based solely on the low quality results.

22. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Limeandlou

Hi Emily,

I’m sorry to read your review. I'm really sorry to hear that the item you received didn't meet your expectations, especially as it was meant to be an anniversary gift.

I couldn't find your order with the information provided, so I've sent you a private message via Trustpilot. I'd really like the chance to look into what happened. If there was an issue with the print quality or the way your previous support request was handled, I'll make sure it's properly reviewed and do my best to make things right.

Kind regards,
Thijs - Lime&Lou Customer Service

Bewertet mit 5 von 5 Sternen

Wow. just...wow

50th wedding anniversary coming up, it has to be right. I came across Lime&Lou on a random Google present search. Picture problem; no digital to uopload. No negative to scan and send. I took a photo of a 50 year old photo, sent and hoped. The Customer Service with quick and accurate info got me though it, the Artists did several drawing revisions to meet my eye and Shipping got it out, all in a few days. Wrapped in 50th anniversary paper, she was stunned on realizing what it was. It's painless. Do it. Lime&Lou. You won't regret it.

26. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Limeandlou

We are so happy to hear that we could be a part of such a special 50th-anniversary celebration! It warms our hearts to know that our team, from customer service to our artists and shipping department, worked together to create a memorable and stunning gift. We appreciate you trusting us with such an important moment and are thrilled your wife loved it. Your kind words mean a lot to us.

Lime & Lou Team

Bewertet mit 3 von 5 Sternen

Very disappointed

I used limeandlou for my first anniversary gift. I was given an image to approve before going to print. I made several requests to get the image as close as possible, but the end result wasn’t perfect but good enough. Clearly they probably use AI to generate. The next year I decided to use them again for our wedding song except this time the confirmation email didn’t come in a timely manner. So I emailed and was told the order was received. I asked for an image to approve and it was sent. I immediately notified an error so I promptly brought it to their attention. I was told it was too late. I was baffled because I hadn’t approved anything and I immediately brought it to their attention. Their solution was for me to order the same item again and receive a small discount. No accountability! Just a sorry, pay us more and cross your fingers we get it right this time. Do they even understand how important these personalized gifts are? In my opinion this was poor costumer service. I will not spent another penny with them. I bought my wife another anniversary gift elsewhere and trashed the item I received. I do not recommend using them.

Update: I was contacted by Lime & Lou and they made things a little better as the damage was already done. I changed my rating from 1 to 3 stars just for them trying.

7. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Limeandlou

Hi Brian,

I’m sorry to read your review.

I'm really sorry to hear how disappointed you were with your experience. I know these personalized gifts are made for very special occasions, so I can understand how frustrating this must have been.

I've contacted you privately because I'd like to look into everything personally and see what I can do to make this right. I hope we can find a solution together.

Kind regards,
Thijs - Lime&Lou Customer Service

Bewertet mit 5 von 5 Sternen

Beyond satisfied

Beyond satisfied. The customer service was responsive and professional.

26. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Limeandlou

We're so happy to hear that our customer service team provided you with such a positive and professional experience! We truly appreciate your kind words.

Lime & Lou Team

Bewertet mit 1 von 5 Sternen

Dishonest shipping quotes

This company quoted delivery of 6/19 for an order placed on 6/10. The gift was for Father's Day. To-date, 6/25, the order still has not even shipped. There's no one to speak with and my online inquiries receive an automated response. I would highly discourage anyone from ordering from this company - especially if you have a deadline as their shipping quotes are highly inaccurate.

25. Juni 2026
Bewertung ohne vorherige Einladung
Limeandlou-Logo

Antwort von Limeandlou

Hi Emily,

Thank you for your review. I’m sorry to hear that your order didn't arrive in time for Father's Day and that you've had trouble getting an update. I couldn't find your order with the information provided, so I've sent you a private message via Trustpilot. I'll be happy to look into this for you as soon as I have a few more details.

Kind regards,

Thijs - Lime&Lou Customer Service

Bewertet mit 5 von 5 Sternen

Wonderful Experience in All Aspects

Shipping was fast and everything was well-protected. I loved having a preview of my design to approve before it was finalized. The picture looked so much like the original, but with a cool cartoon-like twist. Best of all, my boyfriend loved the gift because it is unique.

19. Juni 2026
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Antwort von Limeandlou

We are so happy to hear that you loved the preview of your design and that the final product exceeded your expectations! It's wonderful that your boyfriend enjoyed such a unique gift. Thank you for your kind words!

Lime & Lou Team

Bewertet mit 5 von 5 Sternen

My order arrived on time and the…

My order arrived on time and the product was even better than anticipated. The team at Lime and Lou is prompt and professional. I will definitely be a return customer!

12. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Limeandlou

We're so happy to hear that your order arrived promptly and exceeded your expectations! We truly appreciate your kind words about our team and look forward to welcoming you back.

Lime & Lou Team

Bewertet mit 5 von 5 Sternen

I found this company’s products and customer service to be outstanding!!

I found this company’s customer service to be very responsive and completely focused on the customers experience. I ordered a very special gift and I made a mistake on the date. They sent me exactly what I ordered and when I realized that I had made the date mistake, they worked above and beyond to get my order corrected and sent out quickly. I highly recommend this company! It’s so nice to see a company who actually goes above and beyond to care about their customers.
Thank you for making what we hope to be an heirloom for our family.

26. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Limeandlou

We are so pleased to hear that our team was able to assist you in correcting the date on your special gift. It means a great deal to us that we could help create an heirloom for your family. We truly appreciate your kind words and recommendation.

Lime & Lou Team

Bewertet mit 5 von 5 Sternen

A perfect company

I found this company one day on Instagram. Intrigued, I purchased a gift for my wife for Mother's Day. It came out so absolutely beautiful and perfect, that I purchased a gift for my father for this Father's Day. What an absolutely phenomenal company. I love everything I've received so far!

21. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Limeandlou

We are so delighted to hear that you discovered us on Instagram and that the gift for your wife was absolutely beautiful and perfect! It's wonderful to know you loved everything you've received so far, and we truly appreciate you choosing us again for your father's gift.

Lime & Lou Team

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