Another complaint to add to the weekly job list... It's Monday morning and yet again, here we are writing another complaint email to Lili Waste. If you want to experience rats for the first t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
From first contact all our dealings with Jordan Boswell and Lili have been first class. They understood our requirements and tailored their solutions to the special conditions Tonbridge Angels FC re... Mehr ansehen
Been with Lili Waste a few months now, requested an extra collection at short notice a simple phone call and they were here the following day, as a small business owner this is the sort of service tha... Mehr ansehen
Our company has been with Lili waste from the beginning of this year and we are really pleased with their services! Reliable and great team with a special mention to Fred, who it is always a pleasure... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Is your business considering a new approach to recycling or commercial waste services? At Lili Waste, we pride ourselves on providing comprehensive business recycling and waste collection services tailored to your needs. We offer direct collection solutions that can save you up to 30% on your current waste management contract. Choose Lili Waste for a dependable partner in managing your business waste responsibly and efficiently. No call centres and our average wait time to reach us is just 6 seconds. Join us in making a positive impact on both your bottom line and the environment. • East Yorkshire • Leeds, West Yorkshire • London • Romford and East London • Redbridge • Kent • Southampton and Portsmouth • Cardiff and South Wales
Kontaktinformationen
6 Lyons Crescent, TN9 1EX, Tonbridge, Vereinigtes Königreich
- 0345 50 50 500
- sales@liliwaste.co.uk
- liliwaste.co.uk
3.6
Akzeptabel
204 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Always a friendly service
Always a friendly service, Charlie is extremely helpful & his professionalism is second to none, would highly recommend.
2. Oktober 2024
Antwort von Liliwaste
Hi Freya, thank you so much for your lovely review, we are thrilled to hear you have had such a pleasant experience with your service and the team - we will pass your comments onto Charlie.
The Lili Waste Team
Jonny was so responsive for my Business…
Jonny was so responsive for my Business needs and the service and communication from all at the office is reassuring
I'm glad I'm a customer
30. September 2024
Bewertung ohne vorherige Einladung
Antwort von Liliwaste
Good afternoon Clive, thanks very much for the positive review we are pleased you are satisfied with the services provided.
Kind regards
The Lili Waste Team
Great Service for Holiday Lets
I manage and run several holidays let's in both the South East and North of England. Lili Waste have always offered a fantastic service, always on time and do exactly what they say. Head Office are very communicative, with excellent customer service. They have gone above and beyond when I have needed additional services.
30. September 2024
Bewertung ohne vorherige Einladung
Antwort von Liliwaste
Hi Rachel,
Thank you for the great review and we are delighted you are happy with the services you are receiving across your sites. Please do let us know if we can ever be of further help.
The Lili Waste Team
Antwort von Liliwaste
Hi Jo, thanks very much for the great review and we are very happy you are satisfied with the customer care you have received. Please don't hesitate to contact us if you need anything else.
The Lili Waste Team
Connor was very helpful setting up our…
Connor was very helpful setting up our account and arranging our collections, very helpful and proffesional and made sure everything was easy for us
17. September 2024
Antwort von Liliwaste
Hi there, we very much appreciate you taking the time to leave us this great feedback. We will ensure your gratitude is passed along to Connor.
The Lili Waste Team
EXCELLENT EXPERIENCE
Jordan provided a very good experience and provided me with all the required information we signed the contract the same day! Great company and great employees! Highly recommend
17. September 2024
Bewertung ohne vorherige Einladung
Antwort von Liliwaste
Hi there, thanks so much for taking the time to leave us this glowing review - we will of course pass your kind comments onto Jordan. Thanks very much
The Lili Waste Team
Antwort von Liliwaste
Thank you for your feedback! We’re glad to hear our staff has been very helpful - The Lili Waste Team
Fast, smooth and polite
Great Service as always, fast, smooth and extremely polite approach.
Thank you to everyone and especially to
Ryan Osborne!
10. September 2024
Antwort von Liliwaste
Thank you for the great feedback! We’re glad to hear it. We’ll pass on your thanks to Ryan and the team. If you need anything else, just let us know! - The Lili Waste Team
Antwort von Liliwaste
Thank you for your positive feedback! We're glad to hear that we resolved your issue quickly and provided great service. - The Lili Waste Team
Absolutely satisfied with service being provided and the staff on ground.
We are absolutely satisfied with services being provided to us by Lilly Waste Services. Collection is always in time and the staff is polite and professional.
10. September 2024
Antwort von Liliwaste
We're delighted to hear you're satisfied with our services. We're committed to maintaining this high level of service for you! - The Lili Waste Team
Amazing service
Amazing service. Had problem and was sorted my issue straight away.
6. September 2024
Antwort von Liliwaste
Thank you for the wonderful feedback! We're glad to hear we could resolve your issue quickly. If you need anything else, we're here to help! - The Lili Waste Team
Amazing service
Can not fault the service at all. When I called to speak to accounts they were incredibly helpful!
6. September 2024
Antwort von Liliwaste
Thank you for the great review! We're glad to hear our accounts team was so helpful. If you need anything else, we're here to assist! - The Lili Waste Team
Please DON'T trust this company
Please DON'T trust this company. They miss sold us their services. Please read their contract super carefully as they will sign you up for 24 month contract, with out telling this. Then with in this contract they will hide the fact there is a 12 month auto renewal, that you will have write them two months before the end of your contract to cancel. If you miss this by a day you will have to pay for the full if you want to leave them. Their service, when they collect is poor, they left rubbish all over the curb, which we had to tide up.
6. September 2024
Bewertung ohne vorherige Einladung
Antwort von Liliwaste
Thank you for your review. We’re sorry to hear about your experience and take your feedback seriously. As previously discussed with our accounts team, we are committed to transparency, and our contracts are designed to clearly outline all terms of service, including duration and cancellation policies. We encourage all our customers to review these details carefully when signing. With over 5,000 customers making transactions every day with minimal issues, maintaining high standards is essential to us, so this feedback comes as a surprise.
We apologise for any inconvenience you may have faced and are committed to thoroughly investigating your concerns to continually improve our service. If you have any additional questions or would like to discuss this further, please don’t hesitate to reach out to our customer service team at Customerservices@liliwaste.co.uk or call on 0345 50 50 500.
Great service from Liliwaste as always…
Great service from Liliwaste as always and they are very reliable. Would recommended!
4. September 2024
Antwort von Liliwaste
Hello Daniel, Thanks for taking the time to leave us this great feedback - it is much appreciated.
The Lili Waste Team
CUSTOMER SERVICE ALWAYS HELPFUL
14. August 2024
Antwort von Liliwaste
Hello Lisa,
Thanks for your feedback, we really do appreciate it and are very happy you have found our customer service team to be helpful.
The Lili Waste Team
A great company to work with
A great company to work with. Dave and the team are always happy to help.
13. August 2024
Antwort von Liliwaste
Hi Tony, thank you for taking the time to leave us a great view. We will pass on your kind feedback to Dave.
The Lili Waste Team
Quick, friendly and reliable
Always very quick to answer the phone and dont leave us waiting unlike our old provider. They collect on time without any issues and it's always a nice friendly service. Can't fault them!
12. August 2024
Antwort von Liliwaste
Hi there, thanks very much for your lovely review. We are delighted you have found our service to be friendly and reliable.
The Lili Waste Team
Antwort von Liliwaste
Thank you for your 5 star review, we are delighted to hear you are happy with your service thus far!
The Lili Waste Team
Antwort von Liliwaste
Thank you very much for the review , we are delighted you are happy with the service.
The Lili Waste Team
Great customer service, would defiantly recommend
19. Juli 2024
Antwort von Liliwaste
Hi there, thanks so much for your lovely review we really do appreciate it.
The Lili Waste Team
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