LiberteleatherBewertungen 

212
TrustScore 4 von 5

3.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I think this company is the same as Levee Leather because all the negative reviews are the same experience as Levee. Shoes are not hand made, they smell like a chemical, definitely not leather, foam s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

8 months later and still my favorite shoe... I ordered a pair of black sandals from Liberte Leather before a trip to San Miguel, Mexico almost a year ago. I knew I'd be walking a lot and I wanted som... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was not confident when placing the order but was pleasantly surprised. The shoes arrived in a timely fashion and turned out to actually be leather, well made and extremely comfortable. Put them on... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I recently ordered the Rome Shoulder Bag in black - it’s beautiful quality. Packed and shipped safely and elegantly. Perfect Strap Length, Pockets, Everything! I love the magnet closure, enough... Mehr ansehen

Unternehmensdetails

  1. Geschäft für Modeaccessoires

Vom Unternehmen geschrieben

Premium leather goods. A small business specialising in sustainable slow fashion pieces individually handmade to order.


Kontaktinformationen

3.9

Gut

TrustScore 4 von 5

212 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 75 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.9

Alle Bewertungen

(212)

31 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Dodgy AF

Dodgy AF. Wreaked of chemicals & they are not leather despite their guarantee. The 5 star reviews are either fake or people who don’t know the difference between leather & pvc. The straps are loose and bulge, making them incredibly uncomfortable. Liberte Leather is a scam. P.S. they refund but the buyer must pay postage & handling to return the shoes to Indonesia, which is around $50, time consuming because it’s difficult to send to the address (seems like a market place shop or street side stall) & time consuming. DO NOT WASTE YOUR $$$ & TIME!!!.

18. Januar 2024
Bewertung ohne vorherige Einladung
Liberteleather-Logo

Antwort von Liberteleather

Hi, we are sorry to read that your shopping experience was not satisfactory. We stand by our products production using genuine leather, we encourage any customer to have the leather appraised by a local leatherworker. We do not have the capital and luxury of larger fast fashion brands to offer free returns to all our customers but we do offer fair returns. In this case we do not require a return back to Indonesia, we have a return facility in California. The last thing we want is for customers to believe that we are a scam.

Bewertet mit 5 von 5 Sternen

quality leather!!

quality leather!!! best shoes i’ve ever bought that stands the test of everyday wear and hasn’t faded or tear. i would highly recommend and looking forward to buying my third pair soon xx

26. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Best purchase, ever!

I was so leery to purchase such expensive shoes from a company I had never heard of before. I read a few reviews and decided to take a chance because all leather, high quality shoes are difficult to find. I made the best decision ever! These sandals are AMAZING! Top notch quality, fit is impeccable, and they don’t need any “breaking in.” I am now looking for more shoes to purchase from this company because my first purchase was a 10/10! I highly recommend!

1. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Too expensive to return/exchange!

Be aware that company does not offer free shipping on return/exchanges. Only order if you are 100 % sure you are keeping them. Need to exchange but it’s too expensive to ship them back so I’m stuck with them.

18. Februar 2024
Bewertung ohne vorherige Einladung
Liberteleather-Logo

Antwort von Liberteleather

Hi Ortiz, unfortunately we do not have the capacity of larger fast fashion brands to offer free returns to all our customers but we do offer fair returns. We have now a return facility in California to offer fair affordable to returns.

Bewertet mit 5 von 5 Sternen

Expectations exceeded

Expectations exceeded. Insane quality and fast customer service. Will have these sandals for a lifetime. Bought them for a Sicily trip and they’re comfy enough to walk in all day. LOVE!

30. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Unfortunately not comfortable

I purchased the Brontë sandal. The buckle lands right on the ankle bone and the toe strap is sharp. The foot straps are so loose they do not provide any support so the rigid, heavy sole pulls at my ankle and toe with each step. I honestly can barely take more than a few steps with them and started forming a blister on my ankle. I can’t imagine that anyone wore this shoe before deciding to sell it. Hopefully this review can save someone else.

19. April 2024
Bewertung ohne vorherige Einladung
Liberteleather-Logo

Antwort von Liberteleather

Hi Leah, thank you for your feedback. You will be happy to hear that we have listened to our customers and have developed a new featherlight base for our exisiting sandals changing the total weight of each sandal from 400g to 165g.

Bewertet mit 1 von 5 Sternen

"FREE" Return Shipping - $35 & Lots of Wasted Time

I had my wife order a pair of these shoes and it was an absolute nightmare to return them. After several calls with Fedex I am attempting to get them to waive the duty tax for shipping back to Indonesia... yes that is right. They make you pay upwards of $35 to ship these international back halfway around the world. Will never purchase from this company again. No thanks - not worth the hassle.

10. April 2024
Bewertung ohne vorherige Einladung
Liberteleather-Logo

Antwort von Liberteleather

Hi Stephanie, unfortunately we do not have the capital and luxury of larger fast fashion brands to offer free returns to all our customers but we do offer fair returns. In this case we do not require a return back to Indonesia, we have now a return facility in California.

Bewertet mit 1 von 5 Sternen

Scam shoes and company

First of all i ordered 5/15 and shoes didn't deliver until 6/5. Secondly they are not that comfortable. Third and WORST I wore them maybe 5x max parts of the shoe are peeling off? Like the materials itself is disintegrating. I did not get them wet and only stored them in my closet. Horrible quality.

6. Juni 2023
Bewertung ohne vorherige Einladung
Liberteleather-Logo

Antwort von Liberteleather

Hi Gloria, because we make each sandal by hand when ordered to keep inline with our sustainability practices there can be a slight delays in peak season. Although reading about the disintegrating issues you have had we believe this is an error on our behalf and that should not happen with our sandals. If you can contact us at: support@liberteleather.com with images of this we will issue a full refund or replacement right away!

Bewertet mit 5 von 5 Sternen

A year later - still great

I’ve had these sandals for almost a year and they are my favorite sandals!! They still look great, are well made, so so comfortable and definitely worth the money. If you’re unsure, just buy them. You won’t regret it!

5. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good customer service!!!😋

I purchased the Bronte sandal in tan. They are a very nice quality leather sandal. Just a tad bit heavier than I expected, but I still liked them enough to keep them. I had a few issues with the front of the sandal after wearing them about a week. I contacted the company and they quickly replaced them
with a a new pair.

3. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Well made products and great customer care!

I am extremely happy with the quality and style of the sandals and bag that I received. I have been using them for a couple of years and still very much enjoying them.
I had ordered a different sandal last year that did not work for me at all. I thought was probably stuck with them but after contacting customer service by email, I received a wonderful response from Carmela. She solved the problem immediately and was most kind and professional. I was most pleasantly surprised as I have had a bad experience from 2 companies in China that totally scammed me for my money and provided me with bad product and on the other case, no product. Lesson learned.
Liberté Leather obviously cares for their customers. They make sure their customers are happy and wanting to repurchase from them. I’ve since received another pair is sandals and purchased another bag.
In these times of many scams , it is so refreshing to have a company, especially one that is on the other side of the world from me, care so much.
I highly recommend Liberté Leather and their products.

4. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

8 months later and still my favorite shoe...

8 months later and still my favorite shoe...
I ordered a pair of black sandals from Liberte Leather before a trip to San Miguel, Mexico almost a year ago. I knew I'd be walking a lot and I wanted something comfortable, breathable, and cuter than your average sneaker. Long story short, these cuties became my lifeline during the trip and have quickly become my favorite pair of footwear. It's been almost a year, and these babies are still my go-to shoe :)

1. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very bad product. Terrible quality!

These sandals are terrible quality. Please don’t buy this brand. The return policy is so bad. I can’t say one good thing about this product. Don’t waste your money.

14. Januar 2024
Bewertung ohne vorherige Einladung
Liberteleather-Logo

Antwort von Liberteleather

Hi Jimena, we are very sorry to hear you are not happy with your shopping experience. If you have any feedback for us we would love to take it onboard as we are always trying to improve our products and services.

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