I think this company is the same as Levee Leather because all the negative reviews are the same experience as Levee. Shoes are not hand made, they smell like a chemical, definitely not leather, foam s... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I think this company is the same as Levee Leather because all the negative reviews are the same experience as Levee. Shoes are not hand made, they smell like a chemical, definitely not leather, foam s... Mehr ansehen
Unternehmen hat geantwortet
8 months later and still my favorite shoe... I ordered a pair of black sandals from Liberte Leather before a trip to San Miguel, Mexico almost a year ago. I knew I'd be walking a lot and I wanted som... Mehr ansehen
I was not confident when placing the order but was pleasantly surprised. The shoes arrived in a timely fashion and turned out to actually be leather, well made and extremely comfortable. Put them on... Mehr ansehen
I recently ordered the Rome Shoulder Bag in black - it’s beautiful quality. Packed and shipped safely and elegantly. Perfect Strap Length, Pockets, Everything! I love the magnet closure, enough... Mehr ansehen
Premium leather goods. A small business specialising in sustainable slow fashion pieces individually handmade to order.
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Should have read the site more clearly. No refunds. Came from Indonesia. And honestly didn't realize it was US dollars. No refunds in this day and age is actually shocking
Shoes didn't come in a box,
As soon as I open the packing bag, the smell of chemicals was overwhelming.
Customer service was quick to respond to advice no refund. Waste of 200$ CAD yes. The prices are in USD. Would not recommend

Antwort von Liberteleather
Love Love My Bag Absolutely Gorgeous
Scam. I placed an order on March 28th and received a tracking number, but the item was never actually shipped — only a shipping label was created. It’s now well past the expected delivery window, and the package hasn’t moved at all. I reached out to their support via email, but unfortunately, I never received a response. Very disappointing experience overall. I had to request a refund since the order was never fulfilled.

Antwort von Liberteleather
I bought the everyday leather tote - cognac brown. I have had the bag for a few weeks, and it is already so scratched. I have worked to buff them out, but I had little luck. I was hoping with more use, the bag would patina. That will not be the case. The color of this bag also looks fake, too bright compared to the picture. But I thought it might wear down to a more natural color over time. I realize it won’t. I am wondering if this is bonded, as the outer doesn’t feel right. The straps are good, just not the bag.

Antwort von Liberteleather
I ordered a pair of sandals from them, and when they arrived, they were very poor quality and one of the small straps by the buckle was broken already. On top of this, they make you pay to ship your item back if you want to return it and don't provide a prepaid barcode, which I have never experienced before with any reputable company. I really regret buying from them.

Antwort von Liberteleather
I am struggling for words to describe how poor my experience was with this product.
My purse arrived smelling like horrible chemicals, and when I tried to wear it the following day it transferred color onto my clothing, and I broke out in a rash where it touched my skin. Very frightening.
Additionally I am not sure if it is even real leather? It is paper thin, flimsy, and is strangely and unevenly colored as if it has been spray painted? Like a fake leather jacket I purchased at Mariposa in the 80’s. I am beyond disappointed and wondering if Liberte is a legitimate or trustworthy company? I feel I may have been scammed as there is no possible way this purse is worth even a fraction of the $160+ Canadian I paid for it. I think people should be aware of what they will receive when purchasing.
I recently ordered the Rome Shoulder Bag in black - it’s beautiful quality. Packed and shipped safely and elegantly.
Perfect Strap Length, Pockets, Everything!
I love the magnet closure, enough interior zip compartments for me and the 2 generous outside pockets I love for my 24oz water bottle and the other side for sunglasses case.
Update: my refund for the returned goods and postage costs have been received.
Beware! American dollars are not transparent on the website. I regret buying these poor quality shoes. The sandal straps are too short - not enough leather to fasten around my ankle.The length of and width of the shoe was standard. Exchanging sizes would not have fixed the problem! I have “reached out” to the company. Photos were sent. They requested I return the shoes to California for a refund. I had to pay over $40. They obviously bank on customers not doing this. Still waiting for that refund! Scam.

Antwort von Liberteleather
Très décue des sandales reçues. Ce n'était pas indiqué que c'était en US, j'ai dû payer des frais de douane qui n'avaient pas indiqués au départ. Ce sont des sandales dont le cuir est collé! et non cousu. Très raides, pas confortables. Pas d'indication pour les retours.
****updated****
I was given a full refund which was good as I cannot wear the shoes.
Have updated my rating from 1 star to 3
I regret buying these poor quality shoes, that do not fit properly.
Uncomfortable. Have never had blisters from sandles until these.
Sizing chart is inaccurate, I measured my foot according to chart and were too small and my heel hung over the soul, bext size up are too big.
Cost $41 to send back to California
American dollars are not transparent when buying.
Very slow shipping.
And freight company left shoe package on top of letterbox so lucky they weren't stolen ( that's not Liberté fault but still part of a poor experience)
Just received my black slides after waiting over 4 weeks. The quality is terrible. There is NO leather in the shoe despite the website stating that they are leather. They are hot to wear and squeak when you walk. The buckles are glued so have no idea how long they will hold for. Very disappointed.

Antwort von Liberteleather
Extremely dissapointed- the sandles are of poor quality and absolutely stink of chemical. I’m very skeptical that they are genuine leather, and the soles are made of cheap material.
Didn’t even arrive in a box and they were for a gift.
Don’t waste your money!!
Edit to add - I was offered a full refund as compensation for this issue. The team were professional to deal with to resolve this matter.
The price seems too high for the quality of sandals. The soles are cheap form and doesn’t bend when you are walking and they are making squeaky noise when you walk. After I got them I realized that reviews are fake and I wish I never bought them

Antwort von Liberteleather
Ordered handbag on Jan 3, 2025 and have yet to receive item. I was sent tracking number for shipment (DHL) tracking number shows no movement. Contacted Liberte on Jan 11 via email, was informed the handbag was just completed and would be shipped out. DHL has yet to receive package to ship out and Liberte customer service has not responded to emails since Jan 11. It is now Jan 22, still have not received item and no response from Liberte. Buyer beware.

Antwort von Liberteleather
Further to my review on 9th Dec and in response to Liberte response here, they did contact me after this review to offer a full refund without returning the shoes. They also however then asked that I adjust my review so it be more favourable and reflective of this. I was then sent several emails requesting this change which i ignored. The quality of the shoes was appalling and my attempts to get this addressed prior to this review have not been changed by a refund. To have been contacted only after this review followed by a request to then amend it is unprofessional, questionable and coercive.

Antwort von Liberteleather
Love my liberte sandals. So comfy and stylish. I can wear them everyday everywhere.quality workmanship and materials.
Highly recommend this company
Love these sandals. They were comfy from day 1, and look great. I have wide feet, but just bought the standard sandals, and they were perfect
Quick delivery and amazing product. This is the second pair of sandals I’ve purchased (my first pair still in great condition after a year of wearing them). High recommend to anyone wanting beautiful long lasting leather sandals.
Loving my sandals I recently purchased. Very good quality and make a statement to my outfits.
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