LiberteleatherBewertungen 

212
TrustScore 4 von 5

3.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I think this company is the same as Levee Leather because all the negative reviews are the same experience as Levee. Shoes are not hand made, they smell like a chemical, definitely not leather, foam s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

8 months later and still my favorite shoe... I ordered a pair of black sandals from Liberte Leather before a trip to San Miguel, Mexico almost a year ago. I knew I'd be walking a lot and I wanted som... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was not confident when placing the order but was pleasantly surprised. The shoes arrived in a timely fashion and turned out to actually be leather, well made and extremely comfortable. Put them on... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I recently ordered the Rome Shoulder Bag in black - it’s beautiful quality. Packed and shipped safely and elegantly. Perfect Strap Length, Pockets, Everything! I love the magnet closure, enough... Mehr ansehen

Unternehmensdetails

  1. Geschäft für Modeaccessoires

Vom Unternehmen geschrieben

Premium leather goods. A small business specialising in sustainable slow fashion pieces individually handmade to order.


Kontaktinformationen

3.9

Gut

TrustScore 4 von 5

212 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 75 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.9

Alle Bewertungen

(212)

31 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Not canadian! Smell of chemicals. Prices are USD . No refunds!

Should have read the site more clearly. No refunds. Came from Indonesia. And honestly didn't realize it was US dollars. No refunds in this day and age is actually shocking

Shoes didn't come in a box,
As soon as I open the packing bag, the smell of chemicals was overwhelming.

Customer service was quick to respond to advice no refund. Waste of 200$ CAD yes. The prices are in USD. Would not recommend

26. Mai 2025
Bewertung ohne vorherige Einladung
Liberteleather-Logo

Antwort von Liberteleather

We’re sorry for the confusion and for the experience you had. To clarify, we do accept refunds, and we’re concerned to hear that this wasn’t communicated clearly in your case. The chemical smell you noticed can occur when adhesive hasn’t fully cured before packaging, and we acknowledge that this should not have happened.

Please reach out to us at support@liberteleather.com with your order number, and we’ll be happy to review this immediately and arrange your refund.

Bewertet mit 1 von 5 Sternen

Scam

Scam. I placed an order on March 28th and received a tracking number, but the item was never actually shipped — only a shipping label was created. It’s now well past the expected delivery window, and the package hasn’t moved at all. I reached out to their support via email, but unfortunately, I never received a response. Very disappointing experience overall. I had to request a refund since the order was never fulfilled.

8. April 2025
Bewertung ohne vorherige Einladung
Liberteleather-Logo

Antwort von Liberteleather

Hi, Very sorry to hear, that is unusual that no has replied to you. If you can reach out to us we can locate your order and see what has happened, and of course issue a refund.

Bewertet mit 2 von 5 Sternen

Bag scratches so easily and will not weather nicely.

I bought the everyday leather tote - cognac brown. I have had the bag for a few weeks, and it is already so scratched. I have worked to buff them out, but I had little luck. I was hoping with more use, the bag would patina. That will not be the case. The color of this bag also looks fake, too bright compared to the picture. But I thought it might wear down to a more natural color over time. I realize it won’t. I am wondering if this is bonded, as the outer doesn’t feel right. The straps are good, just not the bag.

23. März 2025
Bewertung ohne vorherige Einladung
Liberteleather-Logo

Antwort von Liberteleather

We’re sorry to hear you’re feeling disappointed with your bag. We’d really like the opportunity to help resolve this for you, please reach out to us at support@liberteleather.com with your order number, and our team will be happy to assist.

Bewertet mit 1 von 5 Sternen

Poor quality and costly to return

I ordered a pair of sandals from them, and when they arrived, they were very poor quality and one of the small straps by the buckle was broken already. On top of this, they make you pay to ship your item back if you want to return it and don't provide a prepaid barcode, which I have never experienced before with any reputable company. I really regret buying from them.

3. März 2025
Bewertung ohne vorherige Einladung
Liberteleather-Logo

Antwort von Liberteleather

Hi Jules, We would like to rectify the issue, if the item arrives damaged as you described we would issue a full refund or replacement with out any need of return. We just need you to reach out to us.

Bewertet mit 1 von 5 Sternen

I am struggling for words to describe…

I am struggling for words to describe how poor my experience was with this product.
My purse arrived smelling like horrible chemicals, and when I tried to wear it the following day it transferred color onto my clothing, and I broke out in a rash where it touched my skin. Very frightening.
Additionally I am not sure if it is even real leather? It is paper thin, flimsy, and is strangely and unevenly colored as if it has been spray painted? Like a fake leather jacket I purchased at Mariposa in the 80’s. I am beyond disappointed and wondering if Liberte is a legitimate or trustworthy company? I feel I may have been scammed as there is no possible way this purse is worth even a fraction of the $160+ Canadian I paid for it. I think people should be aware of what they will receive when purchasing.

27. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I recently ordered the Rome Shoulder…

I recently ordered the Rome Shoulder Bag in black - it’s beautiful quality. Packed and shipped safely and elegantly.

Perfect Strap Length, Pockets, Everything!

I love the magnet closure, enough interior zip compartments for me and the 2 generous outside pockets I love for my 24oz water bottle and the other side for sunglasses case.

12. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Beware


Update: my refund for the returned goods and postage costs have been received.

Beware! American dollars are not transparent on the website. I regret buying these poor quality shoes. The sandal straps are too short - not enough leather to fasten around my ankle.The length of and width of the shoe was standard. Exchanging sizes would not have fixed the problem! I have “reached out” to the company. Photos were sent. They requested I return the shoes to California for a refund. I had to pay over $40. They obviously bank on customers not doing this. Still waiting for that refund! Scam.

10. Februar 2025
Bewertung ohne vorherige Einladung
Liberteleather-Logo

Antwort von Liberteleather

Thank you for your feedback Kathryn. With the off sizing and the back strap not fitting it does sound like you received the wrong size by mistake. If you would like to reach out to us we would be happy to rectify the issue.

Bewertet mit 1 von 5 Sternen

Très décue des sandales reçues

Très décue des sandales reçues. Ce n'était pas indiqué que c'était en US, j'ai dû payer des frais de douane qui n'avaient pas indiqués au départ. Ce sont des sandales dont le cuir est collé! et non cousu. Très raides, pas confortables. Pas d'indication pour les retours.

4. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Should have read the reviews

****updated****
I was given a full refund which was good as I cannot wear the shoes.
Have updated my rating from 1 star to 3

I regret buying these poor quality shoes, that do not fit properly.
Uncomfortable. Have never had blisters from sandles until these.
Sizing chart is inaccurate, I measured my foot according to chart and were too small and my heel hung over the soul, bext size up are too big.
Cost $41 to send back to California
American dollars are not transparent when buying.
Very slow shipping.
And freight company left shoe package on top of letterbox so lucky they weren't stolen ( that's not Liberté fault but still part of a poor experience)

7. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Disappointed

Just received my black slides after waiting over 4 weeks. The quality is terrible. There is NO leather in the shoe despite the website stating that they are leather. They are hot to wear and squeak when you walk. The buckles are glued so have no idea how long they will hold for. Very disappointed.

30. Januar 2025
Bewertung ohne vorherige Einladung
Liberteleather-Logo

Antwort von Liberteleather

Hi Amanda, We are trying to locate your order. Could you please reach out to us.

In regards to these issues we stand by our quality and the leather used in our products. Regarding the buckle, it is not glued as suggested, there is hidden stitching within the strap.

Bewertet mit 3 von 5 Sternen

Extremely dissapointed - poorly made

Extremely dissapointed- the sandles are of poor quality and absolutely stink of chemical. I’m very skeptical that they are genuine leather, and the soles are made of cheap material.
Didn’t even arrive in a box and they were for a gift.
Don’t waste your money!!

Edit to add - I was offered a full refund as compensation for this issue. The team were professional to deal with to resolve this matter.

29. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The price seems too high for the…

The price seems too high for the quality of sandals. The soles are cheap form and doesn’t bend when you are walking and they are making squeaky noise when you walk. After I got them I realized that reviews are fake and I wish I never bought them

16. Januar 2025
Bewertung ohne vorherige Einladung
Liberteleather-Logo

Antwort von Liberteleather

Hi Svetlana, we are sorry to hear this. We are happy to accept the return for a full refund. We have also tried to reach out to you regarding this issue but have not received a reply. If you could contact us we would be happy to help. Regarding the reviews they are all verified reviews from a third party platform. We do not have control over that.

Bewertet mit 1 von 5 Sternen

Buyer Beware

Ordered handbag on Jan 3, 2025 and have yet to receive item. I was sent tracking number for shipment (DHL) tracking number shows no movement. Contacted Liberte on Jan 11 via email, was informed the handbag was just completed and would be shipped out. DHL has yet to receive package to ship out and Liberte customer service has not responded to emails since Jan 11. It is now Jan 22, still have not received item and no response from Liberte. Buyer beware.

3. Januar 2025
Bewertung ohne vorherige Einladung
Liberteleather-Logo

Antwort von Liberteleather

Hi, we are truely sorry for such a delay. I am trying to locate your email but with no luck. If you could reach out to us again I would like to offer a partial refund for such a delay.

Bewertet mit 1 von 5 Sternen

Further to my review on 9th Dec and in…

Further to my review on 9th Dec and in response to Liberte response here, they did contact me after this review to offer a full refund without returning the shoes. They also however then asked that I adjust my review so it be more favourable and reflective of this. I was then sent several emails requesting this change which i ignored. The quality of the shoes was appalling and my attempts to get this addressed prior to this review have not been changed by a refund. To have been contacted only after this review followed by a request to then amend it is unprofessional, questionable and coercive.

21. Januar 2025
Bewertung ohne vorherige Einladung
Liberteleather-Logo

Antwort von Liberteleather

Hi Josie, thank you for following up. We did reach to confirm you received your refund and to kindly request that you would amend the review to mention that you did receive a full refund without any need for a return.

Bewertet mit 5 von 5 Sternen

Love my liberte sandals

Love my liberte sandals. So comfy and stylish. I can wear them everyday everywhere.quality workmanship and materials.
Highly recommend this company

9. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Love these sandals

Love these sandals. They were comfy from day 1, and look great. I have wide feet, but just bought the standard sandals, and they were perfect

22. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Beautiful long lasting sandals

Quick delivery and amazing product. This is the second pair of sandals I’ve purchased (my first pair still in great condition after a year of wearing them). High recommend to anyone wanting beautiful long lasting leather sandals.

10. Dezember 2024
Bewertung ohne vorherige Einladung

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