Product detail page does not confirm that a transformer is required with a 1 metre light rgbw strip. I was under the assumption a 5pin connector would be provided with the light strip to connect it to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I bought some led lighting for a media wall from LEF Space and the service was truly excellent. I sent them the details about my project and they provided a breakdown of all the required parts, and m... Mehr ansehen
Can I just say what a fantastic idea it is to have your basket checked before a purchase; most companies would just let you incorrectly order. Great idea! It turns out a couple of items that i thoug... Mehr ansehen
Great customer service and high-quality products. I’m very happy with my experience, and I’d also like to give a special thanks to Shaun for all his help and excellent support. Highly recommended! ⭐️⭐... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great for self-build specifiers
Ledspace quickly gave me a really comprehensive and competitive quote for some LED strips which I would not have been able to choose or specify by myself
LED Space top service
Was having a few issues when I installed my lights so contacted LED space and spoke to Dave. Straight away he spotted the issue and got them working. Great service and quality product.
Great tech advice
Shaun was able to sort exactly what I needed after scratching my head trying to sort things myself.
The conversation went back and forth a fair bit and he was fairly quick to reply. At the end he provided a link with everything I needed so all I had to do was check over the basket and pay. Something Ultra LED werent able to do which as minor as it seems was fairly major when trying to compare prices over several potential items and my brain got completely frazzled.
I got the solder service, the item arrived next day and is working great.
Thank you Shuan.
Great experience
Really appreciated the prompt help and advice I was give, even though it was only a small domestic project. Great service - thank you!
Great service and quality
As a developer of residential across the south east I have been looking for a reliable source of LED supply that not only can bespoke LED but also provide technical assistance. These guys are perfect for both and even in the rare event of technical failure a replacement arrived next day on a Saturday. Quality service and is the example of what most companies lack at present. Keep it up
Aftersale care non existent
I am a customer who purchased a few times from LEDSpace with the confidence that I would get good aftersale care if I ran into issues with any of my orders but I was wrong! Recently I had an issue with one of the Blaq Aura light strips where it got damaged with glue residue after trying to cut down to length. I reached out to CS with the hope that they would assist me with a replacement at the very least but sadly all they offered is to sell me a replacement! Customer service is all about customer care but sadly this is not the case with this company!
Fantastic customer service
Great support in choosing the right led system (drivers, strips, diffusers) and good price. The aftercare was exceptional...responsive and really helpful.
Had a nightmare with the service….
Had a nightmare with the service….
Got the product, it didn’t work, carried out tests, wired in other lights etc to check it wasn’t anything else and it wasn’t, defo faulty light. Which in itself isn’t a big deal, just send another one or refund….. unfortunately not the case.
Let LEDSpace know and they said I wired it incorrectly and to send it back (at my own expense). Did that and they sent it back saying nothing was wrong with it.
So I emailed again, saying it still doesn’t work and I’d like a refund quoting my legal rights, they asked me to fill in a form and send it back again, at my own expense again (now £85 costs to me) which I duly did.
Then get an email to say they’re only refunding me £28.98 with no explanation. guessing they are only refunding some items eg, the power lead, transformer etc
Terrible refund policy, shame as I’m trying to support small business, but wish I’d just used Amazon who would return no quibble. Would advise anyone not to use.
Disappointed overall
A few issues,
Got a quote as needed 9x plaster in profiles. After I had ordered it turned out 10x plaster in profiles as a pack is £20 cheaper. - not that I would have known as I asked for a quote for a kit.
Had them installed about 3 weeks now. On average I am having to ‘resync’ the remote to the 4 drivers/wifi module 3x per week, as half the time only 1 of the 4 lights works. (All are on the same circuit and controlled via Alexa with no switch, just a permanent live).
The drivers keep defaulting to 12v and not 24v but when re sync’d to the remote they emit 24v again.
Service was helpful at first but overall I wish I had purchased elsewhere to be honest. I am not at a point where I am having to repair the plaster around the profiles after removing the fronts to replace the drivers and LED’s with an alternative supplier.
Very disappointed considering the cost was over £500.
Post sales support came up trumps
I installed a run of LED lights into shelving which required me to use 11 connectors. I suspect one of the connectors was faulty meaning we couldn't adjust the warmth on the white lightening. Technical support agreed to ship replacement connectors and wire for us free of charge so that we could trace and resolve the problem. End result was great looking LED's. Thanks for all the support!
Good products but not without…
Good products but not without service troubles. I contacted the team for advice on whether one of their led strips could be cut, they confirmed it was possible and told me roughly what items I would need. However I had to find the items myself, none of their component have pictures so it's all guesswork.
The led strips I bought stated they came with a 4 in 1 splitter, but it actually came with a 1 in 2 splitter. I asked if the company could send me the correct one and I was provided with a "no, sorry" - so I had to buy it myself. It's still wrong on all of their product pages.
Overall the products are good and the person I spoke too was helpful, but it all seemed a bit reserved like they wanted to reply to my emails just enough for me to go away. Likewise the parts they told me I would need were infact wrong, so I now have £25 worth of cables and connectors I can't use.
Excellent service provided by Dave
Excellent service provided by Dave. I would recommend LEDSpace.
Perfect for our media wall
These lights fit perfectly with the panels we bought from walls and floors. Really easy to cut to size but you do need the right tools.
Only negative is the sticky velcro straps, the adhesive on them are not sticky enough to stick to the felt. Purchase knowing you will need to use some additional double sides tape to secure them to the felt.
I would recommend these lights
Fantastic product
Fantastic product, easy to fit and wire up, looks brilliant couldn’t be happier. I had Jake build the kit for me and deal with all of my questions regarding the product, I could not of asked for more.
Satisfiede customers.
Recently had a complete Lighting system supplied complete with soldered light strips. Communication was great and supply and delivery was very prompt. I would recommend LEDspace to anyone and everyone. Very satisfied
Great technical support
Trying to work out what I needed for my install proved beyond me but Lisa sorted out what I needed and provided a link to order with one click. Brilliant!
Whilst instructions in the components I purchased weren't great the support I received over email was excellent. Fast responses, answered my stupid questions and demonstrated patience. The result is a great installation with which I'm really pleased.
Great service and advice from Shaun
Helpful advice from Shaun - who also quickly resolved an issue with the order. Items received in good time. Haven't reviewed the products yet, although service so far has been great.
Great product, great service.
Great customer service, who helped price the correct items I needed. Speedy delivery and quality strip LED's that worked like a dream. Thank you.
Fantastic lights.
Great products worth every penny great service from all the staff I did phone their helpline a few times and very helpful. Definitely recommend them. 👌
Great quality products
Not the cheapest but after receiving prompt informative service,quick delivery with lights cut and prepared to size,did a test run on receipt and very pleased with my purchase,great quality
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