LED Esthetics Bewertungen 

Katrina was very helpful and patient. I was confused about my ordered and she helped clarify.

Led Esthetics is a wonderful company. I would highly recommend, not only for their products, but their professionalism is not to be beat. This company has outstanding customer service….the best I have ever run across. I am extremely impressed.

Love LED Esthetics products, definitely make a difference in my and neck appearance. The customer service team is the best and addresses any issues promptly and professionally! I would definitely recommend to anyone interested in red led skin products.

Their company has the BEST customer service! Always respond quickly, ship quick and answer any questions I have. I have recommended them to all my girlfriends. Thank you!

Superior product! Seen such a change in my skin texture. Complimented so often how smooth and clean my skin is. Had an issue with the mask not working, and even though it was out of warranty, Nicole helped to remedy the situation within days. I had already recommended this mask to others and will continue to do so

The team was wonderful helping me sort out my issue. They stayed connected with emails at least 6-7 times until I was able to resolve my issue. I give them a Big Hug for all of their help.

I have not received my mask yet. I just ordered. However, I would like to say that Katrina in the customer service department is very good at her job. She listens to customers and allows them to speak without interrupting. I find that very important when a customer is calling and trying to get their point across. I placed an order for the Mother's Day sale and it had to be cancelled/refunded as there was not an option for me to pick the shipping protection at the time and I wanted the protection. So I chose to place a new order. And found out from Katrina that there was no more shipping protection. I do find that a bummer as a customer because I would've purchased it just for a piece of mind on a $400 order. However, I brought up my concerns that now that the Mother's Day sale is over I would not be receiving the deep discount that I had yesterday and she offered to refund me the difference due to the issues that arose. And I think that means well and speaks volumes to customer service and experience. Otherwise, you would've lost a customer and I would've went with another brand. Thank you Katrina for being great!

I can definitely see a difference in skin elasticity and fine lines! Their customer service is second to NONE ! Extremely fast responses - I'm talking almost seconds !!! Love my mask !!!!!

I had an issue with the mask battery and the team was very helpful in getting a replacement sent to me . I'm loving the LED mask and the results I'm getting so far.
Thank you

By accident I signed unfortunately a subscription. Customer Service was very nice and canceled it right away. I placed an order without the subscription and it was processed right away.

I had a problem with my mask (user error!) and they asked me to send them a video. I did and they noticed my error right away and it was corrected. Very, Very fast and helpful customer service. Thank you.

I am a first time red light therapy user. I like the lite mask, it’s easy to use, comfortable…. Utilizes both red and blue light for my skin’s maximum benefit. I did have an issue with the battery not staying charged after one use. Customer service took care of my issue with one call! After using this mask most every night (I may have skipped a night or two) for a month my skin is glowing! I would recommend adding red light therapy to any wellness routine. Thank you for supplying a quality product and for the assist with my battery issue. I am a happy customer 👍

I am so impressed with customer service! They respond quickly and do everything in their power to fix a problem. I strongly recommend!

I ordered an LED mask and used the wrong credit card. They immediately canceled my order and refunded my card so that I could use the correct card. They are extremely responsive!!!

Customer service, especially Katrina is great. She solved my problem for unintentional subscription in minutes.

I have both the LED mask and neck and chest piece and I love them both, but I was having issues with my mask where the cord is Point apart from the mask. I made one call sent them a video and they are replacing it. The customer service was excellent and I appreciate this company and product so very much.🙌🫶

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Katrina from Esthetics Led killed it! Amazing service, solved my issues, and genuine care. Unsung hero 👏

I lost a piece to my mask and they replaced at no cost which was super kind. They were very friendly too! Glad I invested in this brand when I chose my LED mask!

I had an issue with my mask where it wouldn’t turn on. I emailed the company for some troubleshooting help and Nicole was very quick and responding and helped me resolve the issue…bad battery pack. A new one is on the way and I cannot get over how quick their customer service was. We emailed back and forth a few times over a couple hours span…that never happens in customer service anywhere. Thanks foe the quick help. It’s nice to know that when you spend so much money on something, they back it up.

I don't typically write reviews but felt compelled to write this one because of the above and beyond service! I had issue with promo but somehow hit process anyway and was in a panic to get fixed and in an airport with bad cell service. Called and call dropped, Katrina called back and instantly made me feel like she would get everything taken care of and easily switched to text when my call dropped again. She gave amazing service and could not believe how fast I received my delivery!! Top notch service and now excited to try my products!! Thank you, Katrina!!