I ordered the mask and neck combo treatment. They both came in beautiful packaging, and I was so excited to get started. Somehow, I believe I crossed contaminated what items came with which product,... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
First of all, let me start by saying I’ve had the LED face mask for a couple of months and am seeing great results! Unfortunately my product seemed to have a faulty battery pack which caused it to... Mehr ansehen
Customer service is fantastic and the company really stands behind its products. I was having connectivity issues with my mask and after troubleshooting and doing due diligence on both ends, they were... Mehr ansehen
I have been using the cap, face and neck red light from Glotech and have loved it and have really seen the difference. I am also incredibly appreciative of LED Asthetics customer service as they are... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Innovators in LED therapy skincare | Female-owned & operated
Kontaktinformationen
5401 Columbus Avenue,, 91411, Los Angeles, Vereinigte Staaten
- hello@ledesthetics.com
- ledesthetics.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I ordered the mask and neck combo…
I ordered the mask and neck combo treatment. They both came in beautiful packaging, and I was so excited to get started. Somehow, I believe I crossed contaminated what items came with which product, so I couldn't get the mask to work. Their customer service answered my email in less than 5 min. After two exchanges, I was able to use both items, and I couldn't be happier. Everything was solved in under 15 min. That is exceptional customer service at its best! I'm looking forward to using these products for a long time.
Exceptional Customer Service
First of all, let me start by saying I’ve had the LED face mask for a couple of months and am seeing great results! Unfortunately my product seemed to have a faulty battery pack which caused it to not always turn on easily. I wrote the company and supplied photos and a video of the product outlining what was happening.
They immediately responded and corrected the issue and are sending a replacement. The customer service has been exceptional— matching the product itself! Highly recommended!
Excellent customer service!
Customer service is fantastic and the…
Customer service is fantastic and the company really stands behind its products. I was having connectivity issues with my mask and after troubleshooting and doing due diligence on both ends, they were able to quickly send me a replacement. I really love this mask, it’s the best I’ve had and I’m grateful for the people behind the product. Thank you!
I have used the red/blue light face…
I have used the red/blue light face mask as well as the red light neck collar regularly for just over a year. I am 39 and often get compliments on my skin! I intend to continue using these products as staples in my skin care routine.
Great investment for your skin! 🥰
I am an esthetician for a high end Marriott Resort in Denver where the sun & altitude can wreak havoc on the skin. I work on local Coloradans with weathered or sun damaged skin & recommend the Glotech face mask & collar for neck & decollete to all my clients/guests.
it has done wonders for my skin & those guests/clients I’ve recommended it to. I also use it post laser & microneedling to accelerate the healing process & it’s supported my healing & been preventative for sun damage since I also live in Colorado. It’s also super dry here & this has been my little miracle worker @ home treatment.
I use it daily for 10 min & it has been 11/10 experience for me. It’s a results oriented device & I use other professional devices in the treatment room & this is my go to device. It’s also easy to travel with & it comes with cute satin bag to travel with. Definitely recommend both the face & collar for best results.
I have been using the cap
I have been using the cap, face and neck red light from Glotech and have loved it and have really seen the difference. I am also incredibly appreciative of LED Asthetics customer service as they are easy to reach and continue to stand by their products. The cap I researched is one of the better ones on the market. Thanks for all of your help!
Questions were immediately answered…
Questions were immediately answered upon purchase and I feel confident this company stands behind their products with good reason. Great customer service. Hoping the product is also satisfactory!
I have truly enjoyed my GlowTech LED…
I have truly enjoyed my GlowTech LED Mask and have made it a regular part of my daily skincare routine. At 51 years old, I take great pride in caring for my skin, and every morning I cleanse, use my GlowTech LED Mask with both the red and blue light therapy settings, and then follow with my serums and moisturizer. I’ve genuinely noticed a healthier, more radiant glow in my skin, and I appreciate how easy the mask is to incorporate into my regimen.
One thing that has impressed me just as much as the product itself is the outstanding customer service. Whenever I’ve reached out with a question or concern, the team has always been kind, professional, patient, and genuinely willing to help. Nicole, in particular, has been wonderful to work with. She has taken the time to listen, explain everything clearly, and make me feel like a valued customer throughout the process. Katrina was also quite helpful, following up with any additional support that I needed via text. It was a pleasant experience working with these two ladies,
Although I’ve unfortunately experienced an issue with my replacement device, I truly appreciate the care and attention the LED Esthetics team has shown in working with me toward a resolution. That level of customer service speaks volumes about the company and is one of the reasons I continue to recommend their products.
If you’re looking for an LED mask that can easily become part of a consistent skincare routine, GlowTech is definitely worth considering. I’ve enjoyed the results, appreciate the company’s commitment to its customers, and look forward to continuing to support LED Esthetics in the future.
I’ve been really impressed with this…
I’ve been really impressed with this mask! It has noticeably improved my skin’s texture, and my skin looks brighter and firmer overall. When I had an issue with the USB port, customer service was fantastic. They quickly resolved the problem and sent a replacement device right away. It’s rare to find both a great product and such excellent customer care. Thank you!
Best Customer Service
This mask is making a huge difference in my acne. My skin overall looks clearer and younger. I also had a minor issue with the USB port and customer service was stellar. They immediately replaced my device. Thank you!
Excellence
My husband purchased the mask fir me fir Mother's Day. He had lots of questions and was very satisfied with the assistance he received.
I had a billing issue and was assisted faster than expected.
Love the mask and love yiu customer service. All companies should use yiu as a model.
I’ve been using the face mask and chest…
I’ve been using the face mask and chest mask consistently for a long time. Three things are true:
1) I’ve had to cut back on my Botox appointments. I only go twice a year cut down from 4 times a year. (Over a 1000 usd savings).
2) I went in for my annual laser treatment (Opus) and my dermatologist said I didn’t need a follow up. (Over a 1500 usd savings).
3) I don’t spend thousands of dollars a year on medical grade skin care. I spent around 600 dollars every 3 months on products. (Over a 2400 usd savings).
If that alone doesn’t convince you you then I’m not sure there is something else I can say.
It’s an investment but the ROI is amazing!
Great product and company
The customer service is superb and I purchased the LED light for my hair. Since using it, I’ve seen growth. I have tried collagen powders, rogaine and supplements to no avail. It wasn’t until used this product that I saw change.
Experienced an issue with battery life…
Experienced an issue with battery life and company promptly heard my issue and sent a replacement.
Neck led light is incredibly…
Neck led light is incredibly comfortable to use. The comfort helps me use it consistently therefore I've been able to see good results. I've seen my neck ridges look smoother.
Prompt customer service!
I had a question after only a few days of receiving my mask and collar. The customer service department was very prompt about responding and answering my question. Several weeks later, I had an issue with one of the batteries. After sending the requested videos documenting the issue, customer service (Nicole) resolved it. I love my products and highly recommend LED Esthetics!
Great products that really help and…
Great products that really help and reliable service and warranty.
I couldn’t have asked for better…
I couldn’t have asked for better customer service from Katrina in customer service and her management team! LED ESTHETICS has superior customer “care” and Support.. Their products are excellent and are of great quality! I recommend LED Esthetics to anyone looking for an affordable, reliable company.
Good communication
Customer service has been responsive to my questions. The mask is easy to use.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








