Enquiring on a used Octa they have for sale I was informed they don't allow test drives of the Octa. Am I honestly expected to hand over £140000 Blind? Maybe dodged a bullet as it turns out they don... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got... Mehr ansehen
Unternehmen hat geantwortet
Although we did not end up purchasing a vehicle through JLR Rockar. Our experience in the Canary Wharf dealership with Chloe was really great. We spoke about our needs for buying a car through PCP. Sh... Mehr ansehen
Unternehmen hat geantwortet
What an incredible buying experience!!! This company is streets ahead of dealerships that I’ve bought from before. From unbeatable pricing, first class customer service, quality car, friendly staff (... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Love buying the car you love with Rockar. The exciting new way to buy your car. Set your budget, find your new vehicle, then checkout online. Alternatively, you can pop in and see us at our digital store in Cabot Place, Canary Wharf where you will be able to experience our exciting new space, talk with our friendly experts, explore and test drive the latest Land Rover models. Our team is passionate about finding you the Land Rover you love, and helping you love buying it. Interested? Visit us online today.
Complimentary Home Delivery
Your new Land rover in as little as 1 week
Experience the ultimate in convenience and luxury. When you purchase your new Land Rover with Rockar, we’ll deliver it directly to your doorstep — at no extra cost.
Your Land Rover journey starts online and can end with the keys in your hand in as little as 1 week. No showroom queues, no pressure — just a seamless experience backed by expert advice and a premium delivery service.
It’s luxury, delivered.
Kontaktinformationen
Unit RS330, 345 Cabot Square, Canary Wharf, E14 4QT, London, Vereinigtes Königreich
- 0330 088 8735
- helpme@rockar.com
- landrover.rockar.com
4.4
Hervorragend
998 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good step-by-step notification.
24. August 2023
Antwort von Rockar Land Rover
Hi Michael, thank you for leaving us a 5 star review! We hope you love your new Land Rover. Rockar :-)
Brilliant service
Brilliant service, the sales representative was helpful and patient.
31. August 2023
Antwort von Rockar Land Rover
Hi Deneise, thank you for taking the time to leave us a 5 star review! We'll be sure to pass this onto the team! Rockar :-)
Antwort von Rockar Land Rover
Hi Sharon, thank you for taking the time to leave us a 5 star review! We're super happy you enjoyed your Rockar experience! We'll be sure to pass this onto the team! Rockar :-)
Purchasing my car from the comfort of my living room
This is the second time I have purchased a Range Rover online. The process for managing my purchase was so simple. All done and dusted in a few minutes!
17. August 2023
Antwort von Rockar Land Rover
This review has made our day! We're so glad your Rockar experience has been 5 star worthy. We hope you love your new vehicle and we look forward to seeing you again soon! Feel free to tag us in some photos of your new vehicle on social media :-)
Antwort von Rockar Land Rover
Thank you for taking the time to leave us a 5 star review. We're so happy you enjoyed your experience! We hope you love your new vehicle :-)
Antwort von Rockar Land Rover
Hi Chris, thank you for taking the time to leave us a 5 star review! We're super happy you enjoyed your Rockar experience! We'll be sure to pass this onto the team! Rockar :-)
Customer Service As It Should Be
I wish all companies offered the same high level of service as Rockar do.
I live in Bournemouth and brought my used Range Rover from them remotely and solely based on videos and photos. I was slightly dubious but I had no need to be. They delivered my car with a full tank and it looked as good as new. The attention to detail was amazing and since I brought the car they have gone above and beyond the level of service needed several times.
Honestly, no matter where you are in the country, buy a car from these guys. They won't be beaten, I can assure you! Thanks
10. August 2023
Bewertung ohne vorherige Einladung
Antwort von Rockar Land Rover
This review has made our day, Chris! We're so glad your whole Rockar experience has been amazing. We hope you love your new vehicle and we look forward to seeing you again soon! Feel free to tag us in some photos of your new vehicle on social media :-)
Very bad
Very bad, no updates, I need to call for an update. No dates given ever. Very bad service, prices go up without car being even delivered to me.
2. August 2023
Antwort von Rockar Land Rover
Hi Iqbal, we're extremely sorry to hear you were dissatisfied with your experience. Our goal is the total satisfaction of our customers and to provide a positive experience, so we are sorry you feel this was not the case.
We only provide sporadic updates when there have been no updates from the manufacturer and once a build date is provided, more frequent updates will be provided. Jaguar Land Rover have the right to increase the price as per the terms & conditions accepted when placing the order. The price increases are only provided by Jaguar Land Rover due to increases across the globe and would not be increased unnecessarily. If we can help at all in the future, you can always contact us at helpme@rockar.com.
Amazing team at the Canary Wharf…
Amazing team at the Canary Wharf branch. Very professional and made everything easy for me to get my dream car xxx
28. Juli 2023
Antwort von Rockar Land Rover
Thank you for taking the time to leave us a review, we're thrilled to hear you were happy with your experience and you found your dream car! We hope to see you again soon :-)
Juliet made the experience
Juliet made the experience, so easy and smooth. And the reason. I've came back again.
1. August 2023
Antwort von Rockar Land Rover
Thank you so much for taking the time to leave us a 5 star review. We're so happy you enjoyed your experience and it's great to hear you are a returning customer too! We hope you love your new vehicle :-)
Very professional and much more…
Very professional and much more customer focused than dealing with a local showroom salesperson. I would recommend Rockar if you are looking for a pain free experience.
25. Juli 2023
Antwort von Rockar Land Rover
This review has made our day, Mark! We're so glad your Rockar experience has been pain free. That's what we're all about here! We hope you love your new vehicle and we look forward to seeing you again soon! Feel free to tag us in some photos on social media :)
Antwort von Rockar Land Rover
Hi Haseeb, we're extremely sorry to hear you were dissatisfied with your experience. Our goal is the total satisfaction of our customers and to provide a positive experience, so we are sorry you feel this was not the case. Please can you provide us some more information so we can pass onto the relevant team to ensure this problem is resolved. You can do this by contacting us at helpme@rockar.com Thank you, Rockar
Antwort von Rockar Land Rover
Thank you for taking the time to leave us a 5 star review. We'll be sure to pass the feedback onto the team! Thanks for choosing Rockar, enjoy your new vehicle!
Can’t thank Rockar enough
Can’t thank Rockar enough
Seamless buying experience from start to finish
Professional team through and through
19. Juli 2023
Antwort von Rockar Land Rover
Hi there, we love that you enjoyed your whole Rockar process!! Thank you for your wonderful comments on the service provided and we'll be sure to pass these comments onto all of the team! Thank you again, Rockar
Holly was amazing
Holly was amazing , response time was very fast and she made the whole experience very easy
26. Juli 2023
Antwort von Rockar Land Rover
Hi Stephen, thank you for taking the time to leave us a 5 star review! We're super happy you enjoyed your Rockar experience! We'll be sure to pass this onto the team! Rockar :-)
The company was very helpful…
The company was very helpful ..............................
18. Juli 2023
Antwort von Rockar Land Rover
Hi Francis, thank you for taking the time to leave us a review! However we're sorry to hear you only found your experience to be 3 star worthy, we'd love to know more so we can improve this in the future. Please let us know at helpme@rockar.com Thank you Rockar :-)
Appalling customer service
Appalling customer service, easy process purchasing online, left us really excited to receive our New Evoque. Unfortunately after delivery Rockar true customer service (lack of it) started to appear. Vehicle was delivered with defects, obviously never been checked with Land Rovers 165 Checks! Drivers Seat was broken, one key is unusable, now we have a coolant leak. Eventually after many emails and phone calls the drivers seat was fixed at our local dealership, but we was kept waiting for over two hours before Rockar would authorise payment - even though I had emails instructing us to take it in and they would pay - they denied this on the phone and told us we had to give them an invoice and they would pay 24hrs later!
Now we have a very expensive car sat on teh drive with a coolant leak that we cannot get fixed for over 3 weeks - Rockar say they'll phone back and don't.
My advise would be to avoid at all costs! buy elsewhere. as when it goes wrong they have your money and don't care.
We will be starting the procedure to reject and return the car due to lack of customer service and problems in the first 30 days of ownership.
14. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Rockar Land Rover
Hi Steve, we're extremely sorry to hear you were dissatisfied with your experience. Our goal is the total satisfaction of our customers and to provide a positive experience, so we are sorry you feel this was not the case. We have passed this onto the relevant team and they will be in touch today to resolve this for you. Thankyou, Rockar
Antwort von Rockar Land Rover
We're thrilled to hear you found your Rockar experience was 5 star worthy, Alan. Thank you for taking the time to leave us a review, and we hope you love your new car! :-)
Mostly excellent with one disappointment
Smooth online buying process with an excellent customer portal via which you upload information - if only others were this good. The car was immaculately presented, came with a full tank and the delivery and handover process was exemplary. BUT, the car was delivered without a charging cable - a schoolboy error, and one which really took the shine off.
26. Juni 2023
Antwort von Rockar Land Rover
Hi Martin, thank you for taking the time to leave us a review! We're really happy you enjoyed your Rockar experience! We're sorry to hear there was minor slip up on delivery with your charging cable, we hope this is now sorted for you. Please let us know if otherwise at helpme@rockar.com Thank you Rockar :-)
2nd Purchase with Rockar
2nd Purchase with Rockar, great service all-round, no need to look at any other retailers these guys deliver every time. (To my door) which is also very nice.
28. Juni 2023
Antwort von Rockar Land Rover
This review has made our day, Mr Alex Short! We're so glad your whole Rockar experience has been fantastic. It's great to hear you are a returning customer! We hope you love your new vehicle and we look forward to seeing you again soon! Feel free to tag us in some photos on social media ;)
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