I ordered an engagement ring for my now wife, it was a great experience with personal support, a rare thing to get in retail currently. I was able to email back and forth and engage with an actual per... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very easy process ordering the beautiful ring and great peace of mind during the whole process because they send updates throughout !! Would highly reccomend !
Unternehmen hat geantwortet
From the start I loved how easy it was to find exactly what I was looking for. (Pear shaped ring) the process was very smooth. Their communication was top tier and they made sure I was kept in the loo... Mehr ansehen
Unternehmen hat geantwortet
Beautiful quality ring with excellent customer service. They sent updates at every step of the way. I absolutely love my ring!
Unternehmensdetails
Über L'Amour Brilliance
Vom Unternehmen geschrieben
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THE L’AMOUR DIFFERENCE
Brilliance, made honestly.
Every L'Amour Brilliance ring is designed and crafted in-house, by artisans who've spent over 10,000 hours perfecting the craft, for engagements, weddings, and the anniversaries after them. No middlemen, no inflated markup: just honest work, honestly priced.
Every stone is certified, and every ring comes with a lifetime warranty, free resizing, and a 30-day return, because a piece this meaningful should come with nothing to worry about.
EXPLORE L’AMOUR BRILLIANCEKontaktinformationen
580 Fifth Ave. Suite #1407,NY, New York, 10036, 10036, New York, Vereinigte Staaten
- +1 (888) 668-8212
- contact@lamourbrilliance.com
- lamourbrilliance.com
4.6
Hervorragend
74 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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I got the appropriate help
I had some issues with L’Amour with the ring I had gotten for my wife. Hannah was able to make us happy and had a way better experience.
I wanted to make a shout out specifically to Hannah for making my experience phenomenal! Thank you again!
16. Dezember 2025
Antwort von L'Amour Brilliance
Update — April 2026
Hello Thomas,
We would like to provide an additional update regarding this case.
After receiving your feedback, the L’Amour Brilliance team worked directly with you to review the issue and find a suitable solution together. The final solution was reviewed, agreed upon, and confirmed as satisfactory by you.
Therefore, we would like to update here to reflect the final status of this case.
Thank you for giving us the opportunity to support you and resolve this matter. We sincerely appreciate your patience and time, and we wish you and your fiancée all the very best in the journey ahead.
— The L’Amour Brilliance Team
---
Hello Thomas,
Thank you for sharing your feedback. We are truly sorry that this experience has caused disappointment for you and your fiancée.
Over the past few days, we have made multiple attempts to reach out to you through three separate emails, with the sincere intention of resolving this matter in a fair and satisfactory manner.
In those emails, we outlined several support options and specific solutions that we are genuinely prepared to offer, in order to address your concerns and help provide a better overall experience.
We kindly ask that you check your email inbox (including your spam folder, if applicable) and let us know how you would like to proceed. We remain fully committed to supporting you and working directly with you to bring this matter to a positive and complete resolution.
Best service I have ever received
Best service I have ever received. The ring turned out absolutely beautiful and they even tried to expedite the process so I can get the ring earlier than expected.
29. Dezember 2025
Antwort von L'Amour Brilliance
Thank you very much for taking the time to share such a positive review with us.
We are truly delighted to hear that you are satisfied with both the quality of our service and the beauty of the ring. Making the effort to expedite the process so you could receive your ring earlier than expected is something our team is always happy to do whenever possible, and it means a lot to us to know that this effort contributed to a great experience for you.
Your satisfaction and trust are our greatest motivation to continuously improve both our products and our services.
We wish you and your loved one a lifetime filled with happiness and many beautiful, memorable moments.
Antwort von L'Amour Brilliance
We sincerely thank you for trusting our brand and choosing to place your ring order with us, as well as for taking the time to share such valuable feedback. We are truly delighted to know that you are happy with the final result of your ring. Each piece is carefully crafted with great attention to detail, so your satisfaction means a great deal to our entire team. We hope the ring will accompany you through many meaningful moments, and we look forward to the opportunity to serve you again in the future. 💛
If you are thinking about it… BUY IT!
If you are thinking about it…. Just BUY it!! The team and customer service is AMAZING! From when I placed my order I got updates right away. Both of my rings came out BEAUTIFUL! I cannot thank them enough. My order also came pretty quickly even though I ordered during the holiday season. I am already looking to see what else I want to buy.
25. Dezember 2025
Antwort von L'Amour Brilliance
Thank you so much for taking the time to share such a wonderful review with us.
Your kind words truly mean the world to our entire team.
We’re so happy to hear that you loved both of your rings and that your experience with our customer service made you feel supported every step of the way — especially during the busy holiday season.
Knowing that our work brought you joy is the greatest reward for us. We truly look forward to creating more beautiful pieces for you in the future.
Great customer service
Amazing customer service. Whenever I reached out with a question they were always quick to respond. Ring was exactly what I ordered. Great experience.
18. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von L'Amour Brilliance
Thank you so much for taking the time to share your kind review!
We’re truly happy to hear that you had a great experience and that the ring was exactly what you expected.
It means a lot to our team to know our service and craftsmanship met your expectations.
Wishing you many beautiful moments with your ring, and we’re always here if you need anything in the future ✨
Quick work and got the product shipped…
Quick work and got the product shipped quickly!
17. Dezember 2025
Antwort von L'Amour Brilliance
Thank you so much for your kind review!
We’re glad to hear you were happy with our turnaround time and fast shipping.
Your feedback truly means a lot to our team and motivates us to keep delivering the best experience possible.
My rings are absolutely stunning and…
My rings are absolutely stunning and perfect! The design team are very knowledgeable and informative. They kept in contact with my now fiancée and shipped my first ring with assurance to get to him directly. And again with my band, which he was guided by the team to match absolutely perfect with my engagement ring! Would so order again for another piece or more! Craftsmanship is impressive and boxing is beautiful!
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von L'Amour Brilliance
Thank you so much for this wonderful and heartfelt review!
We’re truly honored to know that your rings turned out exactly as you hoped and that you loved both the design and craftsmanship.
It means a great deal to our team to hear that our designers were able to guide and support your (now) fiancée throughout the process, and that both your engagement ring and band came together as a perfect match. We’re also delighted that the packaging made a great impression as well.
Your kind words and trust motivate us to keep delivering our very best. We would be absolutely thrilled to welcome you back again whenever you’re ready for your next special piece.
Customer service was exceptional
Customer service was exceptional. Jennie personally emailed me ensuring me that everything was going great and updated me on the status every step of the way!
The Ring is ABSOLUTELY STUNNING!!!!!!!!! It is the most beautiful ring. the quality is top tier. The clarity is perfection. The facets are out of this world!!! Wow!!! I'm beyond impressed! Thank you all so much for the work you did!!
3. Dezember 2025
Antwort von L'Amour Brilliance
Thank you so much for your incredibly kind words!
We’re truly honored that you chose L’Amour for such a meaningful piece, and it brings us so much joy to know that your ring exceeded your expectations.
Knowing that you’re impressed with the clarity, the brilliance, and the overall quality is the greatest reward for us.
Thank you once again for trusting L’Amour.
We’re so grateful to be a part of your special journey, and we’re always here whenever you need us. 💛✨
Easier and cheaper than going toma jewelry store…
L'Amour made it easy to create the perfect ring. I was impressed with the communication throught out the process. They would check in with me and make sure I was OK with how the ring was looking. The delivery was fast for a custom ring. We were impressed on how it looked. The ring looked just like the pictures and video. Would definitely recommend to friends and family.
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von L'Amour Brilliance
Thank you so much for your wonderful review for L’Amour!
We truly appreciate knowing that your ring-ordering experience was convenient, easy, and brought you complete satisfaction. Our team always strives to stay in touch and provide continuous updates to ensure every detail aligns with your expectations, so it makes us very happy to receive such positive feedback.
We are also delighted to know that the final ring looks exactly like the photos and video, and that the delivery time met your expectations.
Once again, thank you for trusting and choosing L’Amour.
We are honored to accompany you on this special journey and are always ready to support you whenever you need. 💛✨
Impressed
I was truly impressed that throughout this entire process L’Amour Brilliance always remained communicative, professional, and personable. I was consistently given updates on what my ring would look like throughout the entire process and they always waited to hear from me to proceed. It was incredible! When the ring arrived, my delivery was secure and most importantly, beautiful. From the box that it came in, to the ring itself, you can tell everything was crafted beautifully. The ring was truly even more stunning in person! I am so pleased that I chose L’Amour Brilliance to help me with such an important moment in my life!
21. November 2025
Bewertung ohne vorherige Einladung
Antwort von L'Amour Brilliance
Thank you so much for your wonderful review of L’Amour Brilliance!
Reading your words truly means a great deal to our entire team. Knowing that you felt our communication, professionalism, and personal care throughout every step of the process is incredibly rewarding for us.
We’re delighted that your ring arrived safely and, even more importantly, exceeded your expectations — from the packaging to the craftsmanship of the ring itself. Hearing that the ring looks even more stunning in person is one of the greatest compliments our artisans could receive.
Thank you for choosing L’Amour Brilliance to be a part of such an important moment in your life.
We’re always here for you whenever you need assistance. 💛✨
Antwort von L'Amour Brilliance
Thank you so much for sharing your feedback!
We’re truly happy to hear that you’re satisfied with the piece you received — it’s always an honor for us at L'Amour.
Once again, thank you for choosing and trusting L'Amour! ✨
Really nice
Really impressed with the ring I've purchased really nice exceeded my expectations to be honest.
24. November 2025
Bewertung ohne vorherige Einladung
Antwort von L'Amour Brilliance
Thank you so much for your wonderful feedback!
We’re truly happy to hear that the ring exceeded your expectations — that means the world to our team.
Creating pieces that bring joy and feel even more special in person is exactly what we strive for at L'Amour.
Thank you again for choosing L'Amour! ✨
Wishing you lots of happiness with your new ring.
Antwort von L'Amour Brilliance
Thank you so much for taking the time to share your feedback with us!
We truly appreciate your support and are incredibly grateful for your trust in L'Amour.
Your kind words mean a lot to our team — they motivate us to continue delivering beautiful designs and a caring, thoughtful experience for every customer.
Thank you again for choosing L'Amour.
Wishing you joy and sparkle always! ✨
Antwort von L'Amour Brilliance
Thank you so much for trusting and giving such kind words to L'Amour 💖
We’re truly delighted that you’re satisfied with both the ring and our service.
L’Amour hopes to continue accompanying you on your upcoming special occasions!
Everything about them was great!
3. Oktober 2025
Antwort von L'Amour Brilliance
Thank you so much for your lovely compliments! 🥰
We’re truly delighted to know that you’re satisfied with our products/services.
We hope to continue accompanying you in the future!
6/5 Stars!
I am beyond thrilled with my experience. I received great customer service from the start. They were able to make a last minute engravement change a few days after my initial order. I received a lot of communication throughout the process, including pictures, video, and detailed instructions regarding shipment. Thank you so much
19. September 2025
Antwort von L'Amour Brilliance
Thank you so much for your wonderful feedback! We’re delighted to have been able to assist you promptly and provide a satisfying experience. We look forward to serving you again in the future.
This jewelry store is amazing
This jewelry store is amazing, if everyone is asking if this is legit yes it is!!! my ring is so beautiful and all the staff online or customer service are really nice and accommodating, they will send you all the process to ensure everything is good, bought my ring online and everything is smooth, thank you L’Amour Brilliance!!!
13. September 2025
Antwort von L'Amour Brilliance
Thank you so much for your kind words and trust in L’Amour Brilliance. We’re delighted to hear that you’re happy with our product and service. We look forward to accompanying you in your future experiences!
I highly recommend L'Amour Brilliance for a pleasant & professional experience purchasing a ring online.
It was easy to customize my order on the website. Communication was excellent throughout the process. I was impressed with the level of customer service they provided at every stage. I let them know I needed the ring by a certain date & it arrived ahead of time. The ring is beautiful. I highly recommend L'Amour Brilliance for a pleasant & professional experience purchasing a ring online.
31. August 2025
Antwort von L'Amour Brilliance
Thank you so much for your recommendation and trust in L’Amour Brilliance. We’re delighted to hear that you had a pleasant experience with our service and product. We look forward to serving you again in the future.
Everyone we spoke with was very…
Everyone we spoke with was very helpful. I was worried that shipping would take longer than they said, but it arrived early. And it’s gorgeous. Most frequent comment, STUNNING!
2. September 2025
Antwort von L'Amour Brilliance
Thank you so much for your kind words and trust! We’re delighted to hear that you’re happy with both our service and the product.
Was a scam
Was a scam. Paid for a usa base company, received my ring from Vietnam, filling a complaint.
17. Juni 2025
Antwort von L'Amour Brilliance
Dear Mr. Wilfried,
Thank you for sharing your feedback. We are truly sorry to hear that you feel disappointed, and we greatly appreciate the opportunity to clarify.
Our company is registered in the United States, with an office based in New York. To offer high-quality jewelry — crafted with IGI-certified lab-grown diamonds and genuine gold — at a fair and accessible price, we manufacture our pieces in our own dedicated workshop in Vietnam. This approach helps us reduce unnecessary operational costs while maintaining strict quality control standards, so customers receive finely handcrafted pieces at the best possible value.
Your ring was carefully made to the exact specifications you confirmed, using 14K gold and an IGI-certified lab-grown diamond. The diamond's certification number is laser-engraved and can be verified directly at www.igi.org.
We understand how important transparency is, and we always encourage our customers — including you — to have their pieces independently appraised. If there is any aspect that does not match our commitments, we are ready to offer a 100% refund without hesitation.
We hope this information clarifies your concerns, and we remain at your full disposal for any further questions or support you may need.
Sincerely,
The L’Amour Brilliance Team
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