I ordered an engagement ring for my now wife, it was a great experience with personal support, a rare thing to get in retail currently. I was able to email back and forth and engage with an actual per... Mehr ansehen
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Das sagen Bewerter
Very easy process ordering the beautiful ring and great peace of mind during the whole process because they send updates throughout !! Would highly reccomend !
Unternehmen hat geantwortet
From the start I loved how easy it was to find exactly what I was looking for. (Pear shaped ring) the process was very smooth. Their communication was top tier and they made sure I was kept in the loo... Mehr ansehen
Unternehmen hat geantwortet
Beautiful quality ring with excellent customer service. They sent updates at every step of the way. I absolutely love my ring!
Unternehmensdetails
Über L'Amour Brilliance
Vom Unternehmen geschrieben
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THE L’AMOUR DIFFERENCE
Brilliance, made honestly.
Every L'Amour Brilliance ring is designed and crafted in-house, by artisans who've spent over 10,000 hours perfecting the craft, for engagements, weddings, and the anniversaries after them. No middlemen, no inflated markup: just honest work, honestly priced.
Every stone is certified, and every ring comes with a lifetime warranty, free resizing, and a 30-day return, because a piece this meaningful should come with nothing to worry about.
EXPLORE L’AMOUR BRILLIANCEKontaktinformationen
580 Fifth Ave. Suite #1407,NY, New York, 10036, 10036, New York, Vereinigte Staaten
- +1 (888) 668-8212
- contact@lamourbrilliance.com
- lamourbrilliance.com
4.6
Hervorragend
74 Bewertungen
Bittet Kunden um Bewertungen
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Engagement Ring Purchase, Great Customer Service.
I ordered an engagement ring for my now wife, it was a great experience with personal support, a rare thing to get in retail currently. I was able to email back and forth and engage with an actual person that supported me through the process. The ring is beautiful, she was stunned by the ring and it was exactly what we had hoped for.
22. Januar 2026
Bewertung ohne vorherige Einladung
I had an excellent experience with this…
I had an excellent experience with this wedding ring store! The selection was great, the quality was outstanding, and the entire shopping experience was smooth and stress-free. The ring is absolutely beautiful and exceeded my expectations. The ordering process was easy, communication was great, and everything arrived exactly as expected. I couldn’t be happier with my purchase and would highly recommend this store to anyone shopping for wedding rings. Great quality, great service, and an overall fantastic experience!
30. März 2026
Bewertung ohne vorherige Einladung
I literally loved my ring
I literally loved my ring! It was everything I thought it would be and more. This is the only place I will recommend and get any of my rings from.
19. Februar 2026
Bewertung ohne vorherige Einladung
Excellent Service!
Beautiful quality ring with excellent customer service. They sent updates at every step of the way. I absolutely love my ring!
2. Februar 2026
Bewertung ohne vorherige Einladung
The experience was quick
The experience was quick, they communicated every step of the way, and the quality persists over time. Would recommend to anyone.
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von L'Amour Brilliance
Thank you so much for your wonderful review! ❤️
We're delighted to hear that you had a smooth and pleasant experience with us and that your ring continues to maintain its beautiful quality over time.
Your trust, kind words, and recommendation mean so much to our team. Thank you for choosing us, and we hope your ring continues to bring you joy for many years to come! 💍
Don’t hesitate !
Very easy process ordering the beautiful ring and great peace of mind during the whole process because they send updates throughout !! Would highly reccomend !
30. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von L'Amour Brilliance
Thank you so much for your lovely review! ❤️
We're so happy to hear that you love your beautiful ring and had such a smooth and worry-free shopping experience with us.
Keeping you informed and giving you peace of mind throughout the process is always important to our team.
Your kind words and recommendation truly mean so much to us.
Thank you for choosing and trusting us! We hope your ring brings you happiness for many years to come! 💍✨
Newly engaged by from here!!!
By fiancé got my engagement ring from here the response time was great and they send you photos of your ring before it even comes to you he got mine personally engraved and i must say the engraving is still there and it still looks gorgeous!!! I also forgot to mention they give you this high quality jewelry box for a girlie who never had one it was really nice to receive one to hold all my jewelry this was an amazing company to buy from and they are very responsive!
15. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von L'Amour Brilliance
Thank you so much for your wonderful review! ❤️
Congratulations on your engagement! 💍✨
We're absolutely delighted to hear that you love your ring and that the personalized engraving still looks beautiful. It also means so much to know that you enjoyed our communication and the jewelry box that came with your order.
Thank you to you and your fiancé for trusting us to be part of such a special moment in your lives. Wishing you both a lifetime of love and happiness! ❤️
From beginning until today the service…
From beginning until today the service was good. The quality is great and the ring I purchased is beautiful.
10. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von L'Amour Brilliance
Thank you so much for your lovely review! ❤️
We're so happy to hear that you love your ring and are satisfied with both its quality and our service.
Your kind words truly mean a lot to our team. Thank you for choosing and trusting us.
We hope your beautiful ring brings you joy for many years to come! 💍✨
From the start I loved how easy it was…
From the start I loved how easy it was to find exactly what I was looking for. (Pear shaped ring) the process was very smooth. Their communication was top tier and they made sure I was kept in the loop every step of the way. Even sending pictures of the finished product after it was crafted. The shipping was fast and the box it came in was beautiful and the ring was gorgeous and exactly what I asked for!! 10/10 would recommend !!!
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von L'Amour Brilliance
Thank you so much for your amazing review and kind words! ❤️
We're thrilled to hear that you love your pear-shaped ring and had such a wonderful experience with us.
It means so much to know that you were happy with everything, from our communication and craftsmanship to the packaging and delivery.
Your satisfaction is truly our greatest reward! Thank you for trusting us to create your special ring and for recommending us. We hope to serve you again in the future! 💍✨
Everything was made to perfection and I…
Everything was made to perfection and I felt communicated with through the entire process!
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von L'Amour Brilliance
Thank you so much for taking the time to share your wonderful review!
We're truly delighted to hear that you're happy with the craftsmanship and that you felt well-informed and supported throughout the entire process.
Your satisfaction means so much to us, and we sincerely appreciate your trust and support.
It was our pleasure to create this special piece for you. Wishing you both a lifetime of love and happiness! ❤️
Great Quality and great service
The customer service was great, the communication was also. The ring turned out amazing and was perfect! The quality and details made it worth the wait then buying from a store. Shipping was on time and the packaging was great.
25. September 2026
Antwort von L'Amour Brilliance
Thank you so much for your wonderful review and for sharing your experience with us!
We're truly delighted to hear that you love your ring and are happy with its quality, craftsmanship, and details.
Your kind words mean so much to our team, and we're grateful for your patience and trust throughout the process.
It was a pleasure creating this special piece for you. Wishing you both a lifetime of love and happiness! ❤️
Just received my ring
Just received my ring. It's looks so beautiful.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von L'Amour Brilliance
Thank you so much for taking the time to share such wonderful feedback with us! We are truly delighted to know that you love your ring and are happy with the finished piece.
Knowing that the ring turned out as beautiful as you had hoped means so much to us. We always put great care and attention to detail into every piece, so your happiness and satisfaction are a wonderful source of motivation for our entire team.
Once again, thank you for choosing us and for allowing us to be part of such a special moment.
Go Elsewhere!
Fiancé got my engagement ring from L’Amour Brilliance. The setting itself is gorgeous. The center diamond, however, was extremely poor quality. It weighed 2.5 ct but measured under 2 ct. The color, clarity and cut was not what was shown when he was working with the sales person. Also, the size he ordered was 5.75 but we received a 6.25. We ended up buying a different diamond from a brick and mortar jewelry store. Now we have a very poor quality diamond and can’t do anything with it.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von L'Amour Brilliance
Hi Becky,
Thank you for sharing your concerns. We take claims regarding diamond quality and ring specifications very seriously.
After identifying the order connected to this review, our team reached out directly to continue investigating the concerns raised and to provide after-sales support.
Unfortunately, we did not receive the additional information or response needed to continue resolving the matter.
We would also like to clarify an important point regarding the center diamond.
Every L’Amour Brilliance center diamond is supplied with an IGI grading report from an independent gemological laboratory, which records the diamond’s exact carat weight, color, clarity, measurements, and other grading details.
We do not misrepresent or alter these certified specifications.
If there is a discrepancy between the diamond received and its IGI report, we would take that extremely seriously and would be happy to review the diamond, certificate, and any independent measurements provided.
The same applies to the ring size. If there is a confirmed sizing issue, our team remains available to assist through our official after-sales support process.
We have made genuine efforts to follow up and resolve the concerns raised here, and that offer of support remains open.
If you would like us to continue the investigation, please contact us at contact@lamourbrilliance.com with the relevant order details and supporting information.
— L’Amour Brilliance Team
All positive reviews are fake
All positive reviews are fake. Really disappointed with lamour brillance. The diamond looked dull and nothing like advertised, and customer service was unhelpful when I reached out. Now I’m stuck with a ring I don’t even like. Also makes me question how real their positive reviews are. Would NOT recommend.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von L'Amour Brilliance
Hi Lourdes,
We’re sorry that you remain dissatisfied with your experience, and we respect your right to share your feedback.
However, we do want to address one statement clearly.
We strongly disagree with the claim that “all positive reviews are fake.” This is a broad allegation for which no supporting evidence has been provided to us.
Reviews on our Trustpilot profile are submitted through Trustpilot’s platform and are subject to Trustpilot’s own review integrity processes.
Regarding your individual order, our team has been communicating with you and providing post-purchase support over a period of several months.
We have maintained records of those communications and the assistance provided, and we remain available to continue supporting any legitimate product or after-sales concerns through our official support channels.
We understand that a customer may be unhappy with an order, and we take that seriously.
However, dissatisfaction with an individual experience should not be used to characterize every other customer review as illegitimate.
Our goal has always been to resolve concerns professionally and fairly.
If there is still a specific issue with your order that requires assistance, our team remains available at contact@lamourbrilliance.com.
— L’Amour Brilliance Team
Antwort von L'Amour Brilliance
Thank you very much for sharing your experience. We are truly happy to hear that you found the process of working with us fast, easy, and reliable and that you are satisfied with your ring.
Your feedback means a great deal to our team and we sincerely appreciate you taking the time to share your thoughts with us.
Once again, thank you for trusting and choosing L'Amour Brilliance. We hope your ring will always bring you joy and many meaningful moments.
At first i was unsure about this…
At first i was unsure about this website, but after purchasing they responded fast and kept me updated, the ring is beautiful- i do wish it came in a smaller ring box though, and my only issue was that when it was delivered they were supposed to get a signature from me but instead left it at my front door (mail delivery issue though)
6. Februar 2026
Antwort von L'Amour Brilliance
Thank you very much for sharing your experience. We are truly happy to hear that you are satisfied with the ring, as well as with our quick responses and the updates provided throughout the ordering process.
We also sincerely appreciate your feedback regarding the ring box and will certainly take it into consideration as we continue to improve in the future.
Regarding the delivery issue, we are very sorry that the courier did not follow the required signature procedure upon delivery. We will take note of this and work with the carrier to help prevent similar situations in the future.
Once again, thank you for trusting and choosing L'Amour Brilliance. We hope the ring will always bring you joy and meaningful moments.
Ring looks phenomenal
Ring looks phenomenal. Very happy with the pricing and speed. For how efficient with time they were, my fiance and I are extremely happy with how it looks.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von L'Amour Brilliance
Thank you very much for sharing such a wonderful review.
We are truly delighted to hear that you are satisfied with the ring, as well as the pricing and the speed of our service. Knowing that both you and your fiancée love how the ring looks is a great honor for our entire team.
Thank you for trusting and choosing L'Amour Brilliance for such a special moment. We wish you both a lifetime of happiness on your journey ahead
I ordered a wedding band for my fiance…
I ordered a wedding band for my fiance and we absolutely adored it! L'Amour Brilliance was very transparent about the whole process and gave us thorough updates. The delivery process was faster than we expected. We are so grateful and pleased with the results!!
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von L'Amour Brilliance
Thank you very much for sharing such kind and heartfelt words. We are truly happy to know that both you and your fiancée love your wedding band.
Being able to accompany you during such an important milestone is a great honor for L'Amour Brilliance. We always strive to support and assist you with dedication throughout the entire process, and knowing that you felt that care truly means a lot to our team.
Thank you for trusting and choosing L'Amour Brilliance. We wish you both a lifetime of happiness and a beautiful, meaningful journey in your marriage.
Amazing customer service from start to…
Amazing customer service from start to finish! My ring is so beautiful they did an amazing job!
17. Dezember 2025
Antwort von L'Amour Brilliance
Thank you so much for taking the time to share your experience with us. We’re truly delighted to hear that you’re happy with your ring and that our customer service made the journey smooth from start to finish. Your kind words mean a great deal to our entire team, as we put a lot of care and attention into every detail. Thank you again for trusting us — it was an absolute pleasure working with you!
Beyond my expectations
Beyond my expectations! Absolutey beautiful, and stunning. My lady cried tears of joy when she opened the box. 100's of compliments on her ring. Thank you for making my creation a reality...
24. Dezember 2025
Antwort von L'Amour Brilliance
Thank you so much for taking the time to share such a heartfelt review with us. Your words truly mean the world to our entire team.
We are beyond happy to hear that the ring exceeded your expectations and that your lady was moved to tears when she opened the box — that is exactly the kind of moment we hope to create with every piece we make. Knowing that she has received so many compliments on her ring makes this even more special for us.
It was truly an honor to bring your vision to life, and we are incredibly grateful for the trust you placed in us throughout this journey. Stories like yours are the reason we do what we do.
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