KUSH CARGO Bewertungen 

167
TrustScore 3 von 5

3.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My experience with Kush Cargo was great. Although there was some confusion about my order, and it was a confusing order, Chris took great care of me and resolved the issue quickly and professionally s... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I placed an order June 20 for headphones and still have not received my order or an update. When I look at the tracking info it has remained on preparing your package for shipping. My husband was supe... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I ordered from them about 2 months ago and package just arrived today. At check out and under each product they clearly advertise FAST and free shipping and then act suprised when your upset about you... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Sent multiple emails because there were no updates on shipment. Very little communication relayed back. After a month of constant attempts to reach them, we received a package of just rolling papers.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. E-Zigaretten-Geschäft

Vom Unternehmen geschrieben

KushCargo is the Worlds best Online Headshop and Smokeshop.


Kontaktinformationen

3.2

Akzeptabel

TrustScore 3 von 5

167 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 68 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.2

Alle Bewertungen

(167)

42 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

Slow shipping & Unorganized Company

Ordered a carb cap & tether for the carta 2 on April 23rd & it’s April 28th & it’s still saying shipped label created USPS waiting item… I thought by ordering express shipping 2-5 days the package would be here by now & I’ve received 2 other packages from 2 different companies in this matter of time… I wouldn’t say scam but just very slow shipping and an unorganized company… Order (#51722) p.s. I have chronic pain & PTSD so that doesn’t help… Finally came on the 29th in stealth mode lol definitely 💯 will not be ordering from this company again!!! You’ll have a blessed day!!!

25. April 2024
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

Thank you for sharing your feedback, and we sincerely apologize for any confusion and inconvenience you've experienced. We understand how important timely delivery is, especially when dealing with chronic pain and PTSD. We're here to support you and ensure you receive the best service possible.

We want to clarify that our express shipping estimates are based on business days (Monday-Friday). While USPS tracking updates have been inconsistent recently, causing understandable frustration, your order was actually delivered on the 4th business day, ahead of our 2-5 business day timeline.

We regret to hear that you won't be ordering from us again, but please know we are committed to making things right for our customers. If there’s anything more we can do to assist you or improve your experience, please don’t hesitate to contact us directly.

Thank you for your patience and understanding. Wishing you health and wellness.

Bewertet mit 1 von 5 Sternen

I made an order on 5/4 in which i payed…

I made an order on 5/4 in which i payed shipping for and I haven’t received any updates at all.I've seen similar stories and to be honest i believe this company might be a scam. This review is really the only thing i can do at this point but i would like a refund for order #51516. No point in receiving my order in two months or not at all :(

9. April 2024
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

Hello, you ordered last Friday on 4/5. Our warehouse is closed over the Weekend. Orders take 1-3 business days to ship out as per the order confirmation email. Your order went out Tuesday 4/9 which is the second business day from your order date. You will have it Wednesday or Thursday which is before your estimated arrival of the standard shipping timeframe you selected which is 5-11 business days.

Bewertet mit 1 von 5 Sternen

Terrible customer service

Terrible customer service. Paid for expedited shipping, didn't ship for ten days. When it did finally ship, it was USPS mail. We are now 15 days and still no product.

6. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

I ordered a piece quite a few days ago

I ordered a piece quite a few days ago, I paid for Express shipping, 2-5 days and there website still only says order confirmed, preparing for shipment. I've tried to email and chat with there support, there is no phone number. I'm beginning to get highly frustrated and kinda bummed. Order number 51263

16. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible place to order from and they…

Terrible place to order from and they have terrible communication skills when it comes to customers and orders I ordered about ten items they literally sent one and had to swap out every other item with random items shipping took forever seems like a lot of false advertisement definitely won't recommend them or order from them again trust me don't waste your time or money

1. Februar 2024
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

Thank you for taking the time to share your feedback on Trustpilot. We appreciate all feedback as it helps us improve our services.

However, we would like to kindly request that you provide us with the necessary order details to help us confirm the legitimacy of your order. Without this information, we are unable to address your concerns effectively.

Please feel free to reach out to our customer service team with your order details, and we will do our best to assist you promptly.

Bewertet mit 2 von 5 Sternen

Takes more than a week to ship

Takes more than a week to ship
I understand they responded about my comment below which is why I gave 2 stars. I responded my apartment number the 16th & it’s not the shipped on the 22nd. So still bad service.

13. Februar 2024
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We noticed that the apartment number was omitted during the checkout process. This led to a delay in processing your order as we awaited the necessary details from your end following our initial outreach for this information.

Bewertet mit 1 von 5 Sternen

WORST CUSTOMER SERVICE

My fiancé bought me a piece off this website. They provided a bs tracking # and apologized for the delay last week. Still no movement on my tracking number and zero response from customer service. If my product has not shipped in next 24 hours, I will have my bank take the funds back. Shady, shady, business….

12. Februar 2024
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

Thank you for taking the time to share your feedback on Trustpilot. We appreciate all feedback as it helps us improve our services.

However, we would like to kindly request that you provide us with the necessary order details to help us confirm the legitimacy of your order. Without this information, we are unable to address your concerns effectively.

Please feel free to reach out to our customer service team with your order details, and we will do our best to assist you promptly.

Bewertet mit 1 von 5 Sternen

worst online store i’ve ever bought…

worst online store i’ve ever bought anything from, was trying to cancel my order before shipping so i could get all my money back before they tried taking half of it for restocking fee but they ignored every email and sent it instead and i was gunna buy something more expensive than the item i accidentally bought😂and they have ZERO order cancelling info and not even a number to call if something like this happens

2. Februar 2024
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

Hello Bentley, Very sorry for the extremely fast shipping time. You have been provided a pre paid return label to exchange for something else at no cost to you.

Bewertet mit 5 von 5 Sternen

Best rig in my collection!!

Hello people, I ordered a rig for about 80$ and it’s honestly the best rig in my collection and I love it, hits really smooth and the quality itself is magnificent
I’ve payed more for other rigs and this one beats them all, I did pay for the shipping 2-5 business days
And got it in two days, will definitely be coming back
Thanks kush cargo!!!!!!!

10. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not buy from these guys

Do not buy from these guys. They are a scam. I finally received products from them after two months of waiting. I spent over $50 and I received two items that I ordered out of 30+ items and this was after I was asking for a full refund. They were all of the most undesirable flavors and a lot of them did not come in smoking condition. They threw miscellaneous stuff up in there like rolling machines and undesirable flavor Mint tips from king palm. Never again don’t buy from them.

2. Januar 2024
KUSH CARGO-Logo

Antwort von KUSH CARGO

As per our email conversations, you agreed to swap a few single packs with different flavors and brands. We gave you the option to return any flavors/brands you did not like for a refund.

Bewertet mit 1 von 5 Sternen

They steal your money and don’t send anything

Just like all of the other reviews have stated. They took my money, created a shipping label on 11/30 then just never shipped the product or responded to emails. Do your homework and do not shop with them

29. November 2023
KUSH CARGO-Logo

Antwort von KUSH CARGO

Hello James, sorry for the issues with shipping. USPS was experiencing some delays during the Holiday busy season. As per your request your order was cancelled and refunded.

Bewertet mit 1 von 5 Sternen

Buyer Beware!!

Buyer Beware!!! If I could give this company no stars, I would!!! I placed an order with 2-5 day shipping on December 3rd, got a confirmation email and that's it... when I try to check for updates, it just says "order confirmed". After both emailing and chatting with their customer service and getting no response, leaving this review is my only option...if they don't have the product then fine, send a refund, but just not responding is horrible customer service!!!!

3. Dezember 2023
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

Sorry for the delay with USPS. Your order was confirmed delivered by USPS on 12/15.

Bewertet mit 5 von 5 Sternen

Love it

I ordered the switch from dr.dabbler. It came quickly, with no problems packing was in great shape. I would order again love this tank.

7. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Unprofessional, no customer service, pretty sketch. Don’t get scammed by KushCargo like I did.

I recently ordered a product from this website for the first time due to RYOT not having the item in stock… huge mistake. I paid for express shipping that rages from 2-5days. I placed my order 7 days ago.. I’ve sent MULTIPLE messages and emails through there customer service chat and email over the last 4 or 5 days. NO RESPONSES AT ALL. As I grew frustrated waiting to get an update for my order I decided I just wanted a refund due to this being my first ever experience with KushCargo.. They still won’t respond. Their chat and web page claims they respond within the end of day… blatant lie. DO NOT ORDER FROM HERE. They literally just took my money and won’t respond to my messages or emails about my order status or requesting a refund.. horrible horrible customer service. The only thing I see kush cargo respond to are these reviews so KushCargo I want a refund. By far the worst experience I’ve ever had ordering online. People spending their money on your products deserve better.. Do better or don’t false advertise. I want my money back now.

Update: Made this review and got an email response in an hour. Guess reviews are just more important than customer concerns/ satisfaction. I did receive my refund though. Never again will I go through kush cargo.. if you’re looking for a site RYOT is by far the best I’ve come to know kush cargo could learn a thing or two from them.

6. Dezember 2023
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

Very sorry about the issues with your order. Your order was refunded as per your request.

Bewertet mit 1 von 5 Sternen

Don't recommend them, unless you like slow/incomplete orders

The order went over a week with no updates until I reached out and they finally sent it... Only to have half the order sent. Customer service was junk and can't rely on proper shipping, even after purchasing shipping insurance. Won't buy from them again and don't recommend.

28. Oktober 2023
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

Very sorry about the out of stock wraps. Refund was issued.

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