Konsole Kingz Bewertungen 

39
•
TrustScore 3 von 5

3.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Pre ordered new call of duty and expected it to arrive on launch day however was only posted on launch day to arrive next day. No point pre ordering if they can't deliver on day of release

Bewertet mit 3 von 5 Sternen

Had a Pre-Order for fire emblem Dagdan collection, eventually got cancelled due to insufficient stock. Konsole Kingz is a fine enough store however communication is not amazing. While I didn’t realise... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Managed to snap up the last Xbox Series X Vanguard bundle at retail price. Absolutely excellent service, received next day (paid for this option). Packed very safely, all items present. Company a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordered Mario Thousand year door and it arrived a couple days later and was considerably cheaper than everywhere else at only £26.99 brand new. The website is great and easy to navigate, no annoyin... Mehr ansehen

Unternehmensdetails

  1. Computerspieleladen
  2. auch in
  3. Computergeschäft
  4. Gaming-Service

Vom Unternehmen geschrieben

Shop the latest games, consoles, pc, accessories, toys and many more.


Kontaktinformationen

3.2

Akzeptabel

TrustScore 3 von 5

39 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 75 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.2

Alle Bewertungen

(39)

11 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great Luigi's Mansion 2 purchase

Purchased Luigi's Mansion 2. Received next day (paid for this option). All items present.

Company answered my queries promptly and professionally. Will buy from them again!

26. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

useless

useless, whats the point of preordering if youre going to ship it out late. wont be ordering from you again. at least bigger companies send stuff on time.

Update after the rude reply:
Not only was there no option of a "next day delivery" but shipping something that's been preordered out for next day delivery is the bare minimum for most other companies. Again, sub par.

18. November 2022
Konsole Kingz-Logo

Antwort von Konsole Kingz

Hi Brandon,

You chose the free shipping option which the delivery times are 2 - 4 working days. if you wanted your pre-order to arrive on release day, next day option would’ve been suitable for you.

Update: Hi Brandon, we always have the option for next day delivery. If there was no option available please check your browser.

Kind Regards,
Konsole Kingz

Bewertet mit 1 von 5 Sternen

Bought a Grey Nintendo Switch from them…

Bought a Grey Nintendo Switch from them in October 2022 for my sons birthday. When we opened it the box was full of cellotape where the sides had been taped together, the box was also damaged and the switch was clearly second hand with ware on the controls etc. We complained and the seller blamed the staff for sending out the wrong one.Yeah OK google the address and you'll see its a house on a normal street in Plymouth.
A replacement came 3 weeks later after I had to chase them. The replacement had a European plug and a finger print on the screen? The second Switch was returned and we haven't had a refund as of the 24th of December.
Paypal case opened and the seller is blaming me for the cellotape and damage on the first box for some reason, even though they had received and replaced the first item and no mention of this before??? Apparently I have to pay for the return of the second switch because their returns only works once? Once we'd sent a second switch back to the return address we received an email telling me to send the second switch to an address in London? The original address is Plymouth, by this time it was to late the parcel had already been sent. The sellers still isn't refunding me as they want the recipe for the return. They have offed to refund, just refund the original £259.99 as soon as you receive the item back??? I thought Id use these guys instead of bigger company's but that burnt me on the ass. Now the website is down and emails are bouncing back. Clearly setup to scams people before Christmas.

21. November 2022
Bewertung ohne vorherige Einladung
Konsole Kingz-Logo

Antwort von Konsole Kingz

Hi Paul,

We are extremely sorry that you received a preowned Nintendo and the replacement came with an EU plug.

We explained that you can only use a return label once. We requested that you send us the product back via any of your chosen couriers and provide us with proof of shipping with the shipping amount so we can refund you the shipping cost and the original refund amount.

We have two addresses for returns and required that you send it to the Plymouth office for further investigation. As you are aware, it is the Christmas period so we emailed you in time before you posted it out to send it to our original office in London. Our registered address is in London.

Our website is under maintenance and can assure you we do not scam!

Our emails are working fine we are still awaiting your proof of shipping.

Please as requested send us proof of shipping and the amount so we can look into this and refund you the shipping cost you payed for and original amount.

Kind Regards,
Konsole Kingz

Bewertet mit 1 von 5 Sternen

Scam website

Scam website! I paid £99.99 for the Pokemon Dual Pack and the seller cancelled my order without providing me with a refund! I messaged the company and was told that I had to wait. After more than 3 weeks of waiting, I ended up opening a PayPal case to get my refund.

*Update* Seller has flagged my review to try and get my comment removed. Buyers beware!

*Update 16/12/2022 in response to Konsole Kingz reply*
Please stop accusing me of being untruthful; this is not a positive view to put across to your potential customers. You know full well that you stopped replying to my messages and left me without a refund. The public comment on your Facebook Black Friday post, which you ignored, is enough evidence for anyone to see. When you stopped replying to me, I had to reach out to PayPal. My reviews have not been contradictory.

I have recently found out that there is another page called Konsole Kingz. They have made a post on their social media about this company! I really wish I had done my research before buying.

13. November 2022
Bewertung ohne vorherige Einladung
Konsole Kingz-Logo

Antwort von Konsole Kingz

Hi Eleanor,

You left a review on Facebook saying we did not reply to your messages? Only PayPal replied to you. Now you’re saying we replied to your messages?

Please be truthful.

We cancelled your order and informed you it was due to no stock. Which you know as you messaged us. We refunded your account. You opened a PayPal case for your refund when it takes 10 working days sometimes longer on Paypal.

You messaged us regarding your refund and we told you that it could take 5- 10 working days. If it took longer contact PayPal as this was out of our control.

Please do not leave false reviews. Your account was refunded accordingly.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, everything as promised, would 100% recommend Konsole Kingz to friends and family, well done guys.

24. November 2022
Bewertet mit 5 von 5 Sternen

10/10 will defo be ordering again!!

Even from having a look on their website, I was instantly impressed - everything so clearly laid out and shows what’s coming soon. Really good communication and quick delivery and ofc amazing products!!

10. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Don't preorder with this company

Preordered an item a few months in advance only to be cancelled on the day of release. Unlikely to be able to find a replacement source now. Clearly they take orders without having any clue of stock they'll receive. I was refunded at least. Still I'll never use them again.

9. November 2022
Bewertung ohne vorherige Einladung
Konsole Kingz-Logo

Antwort von Konsole Kingz

Hi M Jeffrey,

Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with us.

So we can look into this further could you please send us an email.

Please state your order number when contacting Customer Support.

Thank you and we look forward to helping you in the future.

Kind Regards
Konsole Kingz.

Bewertet mit 1 von 5 Sternen

Cancelled order with no explanation

Pre ordered god of war controller about a month before release had the order cancelled today with no explanation just a refund. Won’t use again.

7. November 2022
Bewertung ohne vorherige Einladung
Konsole Kingz-Logo

Antwort von Konsole Kingz

Hi Daniel,

Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with us.

So we can look into this further could you please send us an email.

Please state your order number when contacting Customer Support.

Thank you and we look forward to helping you in the future.

Kind Regards
Konsole Kingz.

Bewertet mit 5 von 5 Sternen

Ordered a ps5

Ordered a ps5 fast delivery and service was really good replied quick when I had questions. Really recommend.

19. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I bought FIFA 23

I bought FIFA 23 , delivery was amazing, packaging was great, and the delivery was quick and easy. Good communication throughout with seller. Would definitely recommend!

14. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Xbox Series X purchase

Managed to snap up the last Xbox Series X Vanguard bundle at retail price. Absolutely excellent service, received next day (paid for this option). Packed very safely, all items present.

Company answered my several queries promptly and professionally. Will buy from them again!

Highly recommended.

3. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very impressed, thank you for a great service!!

I ordered an Xbox series X. I was very impressed with the service. I was honestly a little nervous to order, as I'm not too confident with ordering online, but I am very happy to say everything was perfect.
Thank you for answering the many questions I had and delivering such a difficult item to find, within such a short time frame. From a very happy Auntie, and a delighted nephew!

15. Januar 2022
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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