Ordered some outdoor lighting that went missing in the post, KFDIRECT resolved the problem & sent out a new set the next day, fantastic service & will continue to use them on future projects, thanks v... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I purchased some “refurbished” Airpods from KF Direct last year. They broke within 3 months (battery died and the mechanisms of the airpod was hanging off, despite light usage) and I was issued with a... Mehr ansehen
Unternehmen hat geantwortet
Second time to purchase refurbished AirPod pros from this company and I can honestly say I’ve been more than impressed. Very reasonable prices and a genuine product that works well. Very speedy delive... Mehr ansehen
Unternehmen hat geantwortet
KF-Direct provided excellent service in helping me to find the correct replacement cable for my in-house display connected to my smart meter. Neither Eon nor the smart meter manufacturer could be... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
KF Direct is a UK-based online retailer specializing in stylish, energy-efficient indoor and outdoor lighting solutions, including ceiling lights, wall lights, solar lights, festoon lights, and decorative lighting for homes and gardens. The company focuses on offering high-quality products at competitive prices, helping customers create beautifully illuminated living spaces with ease.
Kontaktinformationen
55 Longsmith Street, , GL1 2HT, Gloucester, Vereinigtes Königreich
- +44 1452 26 0075
- sales@kfdirect.co.uk
- kfdirect.co.uk
3.9
Gut
856 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
fast charging cable
My order was processed quickly.
25. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von KFDirect
Dear Ed,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
I have already posted my review on your…
I have already posted my review on your website plus the follow up details.
20. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von KFDirect
Dear Ron,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Great service
23. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von KFDirect
Dear Shahzad,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Very quick delivery!!!!!!!
Very quick delivery!!!!!!!
Perfect ❤️
19. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von KFDirect
Dear Andrzej,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Antwort von KFDirect
Dear Pete,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
KF-Direct provided excellent service in…
KF-Direct provided excellent service in helping me to find the correct replacement cable for my in-house display connected to my smart meter. Neither Eon nor the smart meter manufacturer could be bothered to do this and both merely said the cable was not available - code for We Don't Care - unlike KF-Direct.
The cable reached me very quickly and it fits and it works so I am a very happy bunny.
It is a pleasure doing business with KF-Direct.
15. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von KFDirect
Dear William,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
This company is a fantastic
This company is a fantastic, trustworthy and easy to use.
Their products are great and the prices are even better!
Will definitely be buying again.
6. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von KFDirect
Dear Cixn,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
The item I purchased was cheap and…
The item I purchased was cheap and works great and the delivery time was quick.
15. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von KFDirect
Dear George,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Great product and service
4. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von KFDirect
Dear Peter,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Very fast delivery
Very fast delivery, even with free delivery
17. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von KFDirect
Dear melbin,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Order arrived on time
Order arrived on time, was well packed in good order,
Was of good quality.
Will highly recommend.
1. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von KFDirect
Dear A.J.Bridger,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Fantastic service thank you
10. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von KFDirect
Dear Jill,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Customer service was very good
1. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von KFDirect
Dear Mustafa,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Excellent service
Excellent service. Great product, good price, prompt and secure delivery. Well done.
25. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von KFDirect
Dear Roy,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Top drawer!
Nice website, great products, easy checkout, super quick communication and delivery
2. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von KFDirect
Dear Andrew,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
The AirPods I ordered are were a great…
The AirPods I ordered are were a great price and work perfectly. KF-Direct shipped quickly and communicated throughout the transaction in a friendly and efficient manner.
17. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von KFDirect
Dear Aad,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
My order can in within 5 days instead…
My order came in within 5 days instead of 8 days since I did not pay for delivery. Great service! Would definitely use again.
23. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von KFDirect
Dear Kelly,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Illegally refusing to refund me
In addition to my last review, KF Direct is continuing to maintain that they have not received the item and will thus not be refunding me despite sharing with them multiple times the proof of postage.
I have since submitted a letter before court detailing your deceptive business practices that explicitly breach your legal obligations as a trader under the UK's Consumer Contract Regulations and expect a prompt response.
Edit: They have since refunded me
10. Januar 2023
Antwort von KFDirect
Hi,
We apologize for the inconvenience this may have caused.
Please contact us via email at sales@kfdirect.co.uk and we will assist you to the best of your satisfaction.
Kind Regards
Dave
Speedy delivery competitive pricing
Speedy delivery competitive pricing
Value for money
1. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von KFDirect
Dear Steven,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Antwort von KFDirect
Dear David,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.