Easy to order and very impressive customer service. The keysafe arrived in a very timely fashion and I got a call the day before its arrival from a fitter who was going to fit it for me. I ordered t... Mehr ansehen
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Das sagen Bewerter
Initially I was surprised that the part I required could even be purchased. Local suggested stockists did not stock the part. Ordered online. Quick dispatch of order. Quick delivery. Appears to be an... Mehr ansehen
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Having used a few wall mounted key safes at elderly relations houses that had been sourced from some of the large DIY stores, I was less than impressed by their quality. I wanted to find something bet... Mehr ansehen
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I chose the C500 Pro Key Safe as I wanted a good quality key safe for an elderly relative, it is Police approved which gives extra peace of mind. My order arrived very quickly, was easy to fit on the... Mehr ansehen
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Unternehmensdetails
- Sicherheitsausrüstungsgeschäft
- auch in
- Anbieter von Sicherheitssystemen
- Sicherheitsdienst
- Tresor- und Geldschrankhändler
Vom Unternehmen geschrieben
The Key Safe Company is the UK’s leading distributor of secure, quality and effective key safes and key management solutions. Since 1996, we have dedicated ourselves to provide the very highest quality products and services, introducing the first police preferred, Secured by Design approved key safes to the UK market. Today, Key Safe are proud to be a King’s Award for Enterprise 2026 winner in the Innovation category, recognising its ongoing commitment to pioneering breakthrough security solutions that advance the industry. Trustpilot's independent customer feedback system provides authentic reviews about The Key Safe Company and our range of key safe products.
Outstanding customer support
Vom Unternehmen geschrieben
- We're commited to our customers!
- Need help and advice choosing a product? Our friendly team is here to help, whatever your question or query.
Free delivery available
FREE delivery available on orders over £30
Receive FREE delivery in 2-4 business days on all orders over £30.
Next working day mainland delivery, available for £4.99 on orders placed before 3pm GMT.
Kontaktinformationen
Unit 4-5 Nunnery Park, WR4 0SX, Worcestershire, Vereinigtes Königreich
- 03303630303
- hello@keysafe.co.uk
- keysafe.co.uk
Award Winning Police Preferred Key Safes
4.8
Hervorragend
2269 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent product have used it before
16. Juli 2026
Antwort von The Key Safe Company
Hi Harry,
Thank you for your fantastic review! We're delighted to hear you've chosen our product again. It's always a compliment when customers return to us, and we're so pleased you've continued to have a positive experience.
Thank you for your continued support, and we hope your key safe serves you well for many years to come.
Good quality and service
Good range of products and competitively priced. Service was excellent and the Ark Tamo key safe is of very high quality. Fitting is straightforward for someone with basic DIY ability. Ensure you offer the key safe up to the wall to ensure it is flat and doesn't wobble, and use the template before drilling. Setting the code is easy [once you get your head around the fact it is the number of times each number is used, rather than the sequence of the numbers!]
13. Juli 2026
Antwort von The Key Safe Company
Hi Rakkertaz,
Thank you for taking the time to leave such a detailed review! We're delighted to hear you found our range of products competitively priced and that you were pleased with both the service you received and the quality of your Ark Tamo Key Safe.
It's also great to hear you found the installation straightforward, and we really appreciate you sharing your helpful fitting tips for future customers. We're especially pleased that, once familiar with how the code-setting works, you found the process easy to use.
Thank you again for your recommendation and for choosing The Key Safe Company. We hope your new key safe provides you with peace of mind for years to come.
Great product at a competitive price
Great product at a competitive price, superfast delivery, what more can you ask for? Would highly recommend this company. Keep up the good work. Many thanks.
13. Juli 2026
Antwort von The Key Safe Company
Hi Mr James,
Thank you so much for your fantastic review! We're delighted to hear you were pleased with the quality of your key safe, our competitive pricing, and our superfast delivery. Your recommendation means a great deal to us, and it's wonderful to know we met your expectations.
We really appreciate your kind words and support – we'll certainly keep up the good work! Thanks again for choosing The Key Safe Company.
Antwort von The Key Safe Company
Hi Mark,
Thank you for taking the time to leave us a fantastic review! We're delighted to hear your order arrived so quickly and that you found the key safe to be solid, well-made, and easy to set up with our clear instructions.
We really appreciate your support and hope your new key safe gives you peace of mind for years to come. Thanks again!
Very robust product giving a sense of reassurance
Delivered sooner than expected (on a Sunday, even), and had a call from the installer within the 5-7 working day window promised by The Key Safe Company. He advised me to set the code prior to his arrival – sound advice, as the safe took a little time to open, initially, while making settings inside the device certainly required close attention to the excellent little instruction/installation manual (an actual booklet, not a pdf!). Once done, everything was intuitive.
The technician was able to come the following day and used two types of drill to make installation on my rendered wall. He mentioned something about missing a "blower" - I think he meant he might normally have a suction device/bag attached to the drill to collect debris. In the absence of such, brick dust from the drilling accumulated in the work area.
The safe itself seems to be incredibly sturdy and weighs a lot for its relatively small size (probably it has layers of steel reinforcement). It gives a feeling of confidence and reassurance that there is a spare key easily accessible, should I lose or forget my own.
The push-button digits illuminate once the "clear" button is moved, and that is when the code gets entered for opening the safe.
The battery is only needed for illumination purposes; it does not control the opening and closing process which is entirely mechanical and would still work even with a flat battery.
3. Juli 2026
Antwort von The Key Safe Company
Hi Jonathan,
Thank you for taking the time to leave such a detailed review. We're delighted to hear that both the delivery and installation process met your expectations, and that you found the installation guide clear and helpful.
It's great to know you're pleased with the quality and security of your key safe. Providing peace of mind is exactly what we aim for, so it's fantastic to hear that the robust build and mechanical locking system have given you confidence in the product. We're also pleased that you highlighted the illuminated keypad and the fact that the battery is only used for the light, which is a feature many customers find reassuring.
We appreciate your feedback regarding the drilling dust during installation. We'll certainly pass your comments on to our installation partner as we're always looking for ways to improve the experience for our customers.
Thank you again for choosing The Key Safe Company. We really appreciate your recommendation and hope your key safe serves you well for many years to come.
Excellent service
Excellent service; fast delivery and installation undertaken promptly.
The key safe itself is strong and robust.
16. Juni 2026
Antwort von The Key Safe Company
Hi Bonnie,
Thank you for your fantastic review!
We're delighted to hear you were pleased with our service, from the fast delivery through to the prompt installation. It's also great to know you're happy with the strength and robustness of your key safe.
Thank you for choosing The Key Safe Company. We really appreciate your support and hope to be of assistance again in the future.
Fast response and great customer service
16. Juni 2026
Antwort von The Key Safe Company
Hi Andrew,
Thank you for your wonderful review! We're delighted to hear you were pleased with our fast response and great customer service. Providing helpful, efficient support is something we take great pride in, so it's lovely to know we met your expectations.
We really appreciate your support and thank you for choosing us!
Great in every way
Great customer service - friendly and helpful. Didn’t pay for next day delivery but the Keysafe I ordered came next day anyway with plenty of updates about delivery time. The C500 Pro looks a very sturdy peace of equipment, giving me peace of mind that it will indeed keep my key safe.
9. Juli 2026
Antwort von The Key Safe Company
Hi Marswi,
Thank you for your fantastic review! We're delighted to hear you had such a positive experience with both our customer service and delivery. It's great to know your C500 Pro arrived even sooner than expected and that you found the delivery updates helpful.
We're also pleased to hear you're impressed with the quality of the C500 Pro. Providing sturdy, reliable products that give our customers real peace of mind is exactly what we strive for. Thank you again for your kind words and for choosing us!
Antwort von The Key Safe Company
Hi Farayi,
Thank you for your wonderful review! We're delighted to hear you found your key safe easy to install and that it gives you confidence in its security. It's great to know you're happy with your purchase.
We really appreciate your support and thank you for choosing us!
Antwort von The Key Safe Company
Hi Heidi,
Thank you for your great review! We're so pleased to hear you're happy with your product and that it arrived quickly. It's great to know it's working well for you. We really appreciate your support and thank you for choosing us!
Fantastic service
Next day delivery! Kept updated with order .... fantastic service thankyou !
9. Juli 2026
Antwort von The Key Safe Company
Hi Neil,
Thank you for your fantastic review! We're delighted to hear you were pleased with our next-day delivery and the order updates throughout the process. Providing a smooth, reliable service is something we take great pride in, so it's wonderful to know we met your expectations.
Thank you for your support, and we hope to serve you again in the future!
I think the key safe itself is great
I think the key safe itself is great. The instructions for installing it are incomprehensible. It took two us a good hour to fathom what was meant. See if you can’t find a better way if describing the process.
15. Juni 2026
Antwort von The Key Safe Company
Hi Zina,
Thank you for taking the time to leave your review. We're delighted to hear you think the key safe itself is great, but we're sorry to learn that you found the installation instructions difficult to follow.
We really appreciate your feedback, as we're always looking for ways to improve. Alongside the printed instructions, we've also created simplified installation guides and step-by-step video tutorials on our website to make the process as straightforward as possible. We'll continue reviewing our documentation to see where we can make it even clearer for future customers.
Thank you again for your valuable feedback, and we're pleased you were happy with the key safe overall.
Strong sturdy key safe
Strong sturdy key safe.
Easy to follow installation instructions.
One gripe is that if this is being used for guests and others, the instructions for changing the code are displayed when the key safe is opened.
The Key Company can provide a rigid cover, fixed with a security to cover the instructions. It would have been better to have ordered both together, and saved postage costs and waiting time, had I know about this.
Can this be made clear on the web site?
7. Juli 2026
Antwort von The Key Safe Company
Hi Chris,
Thank you for taking the time to leave such a detailed review. We're delighted to hear you found your key safe to be strong, sturdy, and easy to install using the instructions provided.
We also really appreciate your constructive feedback regarding the code change instructions and our rigid security cover. That's a valuable suggestion, and we completely understand how it would have been more convenient to know about the cover when placing your original order. We'll be sure to pass your comments on to our team as we're always looking for ways to improve both our products and the information available on our website.
Thank you again for your feedback and for choosing The Key Safe Company. We hope your key safe continues to provide you with reliable security and peace of mind.
Efficent good service
23. April 2026
Antwort von The Key Safe Company
Hi Roberta,
Thank you for your kind review! We're delighted to hear you were pleased with our efficient service. We really appreciate your feedback and thank you for choosing The Key Safe Company. We hope to be of assistance again in the future!
Easily found what I was looking for and…
Easily found what I was looking for and delivered very quickly after placing order.
6. Juli 2026
Antwort von The Key Safe Company
Hi John,
Thank you for your great review! We're delighted to hear you found exactly what you were looking for and that your order was delivered so quickly. We really appreciate you taking the time to share your feedback and thank you for choosing The Key Safe Company. We hope to be able to help you again in the future!
This is an amazing key safe
This is an amazing key safe. It is sturdy and extremely well made. It is quite heavy but adds to the feel of security. Thoroughly recommend this key safe. Love the waterproof external cover too.
6. Juli 2026
Antwort von The Key Safe Company
Hi Teresa,
Thank you so much for your fantastic review! We're delighted to hear you're so pleased with your key safe. It's great to know its sturdy construction and solid feel give you confidence in its security, and that you're enjoying the waterproof weather cover too.
Thank you for your recommendation and for taking the time to share your experience. We really appreciate your support and hope your key safe serves you well for many years to come!
Antwort von The Key Safe Company
Thank you for your kind review! We're delighted to hear you were pleased with the quality of your purchase and that it arrived exactly when expected. We really appreciate your feedback and thank you for choosing The Key Safe Company. We hope to be of assistance again in the future!
A great company to buy from
A great company to buy from. I needed 5 packs of security screws for my key safes. They had four screws per pack, the correct ones to bite into brick, once the pilot hole has been drilled. Arrived very quickly and easy to order
2. Juli 2026
Antwort von The Key Safe Company
Hi Alexander,
Thank you for your fantastic review! We're delighted to hear you found exactly what you needed and that the ordering process was quick and straightforward. It's great to know your security screws arrived promptly and were the right fit for your key safes.
We really appreciate your kind words and your support. Thank you for choosing The Key Safe Company—we look forward to helping you again in the future!
Fantastic products and amazing customer…
Fantastic products and amazing customer service
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Key Safe Company
Hi Philip,
Thank you so much for your wonderful review! We're thrilled to hear you were pleased with both our products and our customer service. Providing high-quality products alongside excellent support is what we strive for, so it's fantastic to know we've met your expectations. We really appreciate your support and look forward to helping you again in the future!
Overall very good
Overall, very good. Just one small issue in that the battery operated light element within my new arc tamo pro seems a bit temperamental. I’ve tried using a new coin battery but it still doesn’t seem to stay on when I’m typing in my code. Might be a problem in the winter when I can’t see! Otherwise, a great keysafe. Pro Installation also v good.
9. Juni 2026
Antwort von The Key Safe Company
Hi Antonia,
Thank you for your great review! We're delighted to hear you're pleased with your Ark Tamo Pro and that you had a positive experience with our professional installation service.
We're sorry to hear you're having an issue with the illuminated keypad. That certainly doesn't sound as expected, especially if you've already tried replacing the coin cell battery. Please get in touch with our customer support team and we'll be happy to troubleshoot this with you and arrange a solution if required. We want to make sure your key safe performs exactly as it should, whatever the time of year.
Thank you again for your feedback and for choosing The Key Safe Company!
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