Easy to order and very impressive customer service. The keysafe arrived in a very timely fashion and I got a call the day before its arrival from a fitter who was going to fit it for me. I ordered t... Mehr ansehen
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Das sagen Bewerter
Initially I was surprised that the part I required could even be purchased. Local suggested stockists did not stock the part. Ordered online. Quick dispatch of order. Quick delivery. Appears to be an... Mehr ansehen
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Having used a few wall mounted key safes at elderly relations houses that had been sourced from some of the large DIY stores, I was less than impressed by their quality. I wanted to find something bet... Mehr ansehen
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I chose the C500 Pro Key Safe as I wanted a good quality key safe for an elderly relative, it is Police approved which gives extra peace of mind. My order arrived very quickly, was easy to fit on the... Mehr ansehen
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Unternehmensdetails
- Sicherheitsausrüstungsgeschäft
- auch in
- Anbieter von Sicherheitssystemen
- Sicherheitsdienst
- Tresor- und Geldschrankhändler
Vom Unternehmen geschrieben
The Key Safe Company is the UK’s leading distributor of secure, quality and effective key safes and key management solutions. Since 1996, we have dedicated ourselves to provide the very highest quality products and services, introducing the first police preferred, Secured by Design approved key safes to the UK market. Today, Key Safe are proud to be a King’s Award for Enterprise 2026 winner in the Innovation category, recognising its ongoing commitment to pioneering breakthrough security solutions that advance the industry. Trustpilot's independent customer feedback system provides authentic reviews about The Key Safe Company and our range of key safe products.
Outstanding customer support
Vom Unternehmen geschrieben
- We're commited to our customers!
- Need help and advice choosing a product? Our friendly team is here to help, whatever your question or query.
Free delivery available
FREE delivery available on orders over £30
Receive FREE delivery in 2-4 business days on all orders over £30.
Next working day mainland delivery, available for £4.99 on orders placed before 3pm GMT.
Kontaktinformationen
Unit 4-5 Nunnery Park, WR4 0SX, Worcestershire, Vereinigtes Königreich
- 03303630303
- hello@keysafe.co.uk
- keysafe.co.uk
Award Winning Police Preferred Key Safes
4.8
Hervorragend
2269 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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A big thank you
I don't think I have ever dealt with a company that has such an efficient, friendly and professional customer service. After experiencing a small problem with my C500 key safe, I rang the company for advice. They resolved the issue within minutes. I would certainly recommend their products to anyone seeking peace of mind, and a secure way to protect their keys.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Key Safe Company
Hi Jeff,
Thank you so much for your wonderful review! We're delighted to hear that our customer service team was able to resolve the issue with your C500 Key Safe quickly and provide the friendly, professional support you deserved. It's fantastic to know that your experience has given you confidence in both our products and our team.
Your recommendation means a great deal to us, and we're grateful you chose The Key Safe Company to help keep your keys safe and secure.
Antwort von The Key Safe Company
Hi Mrs Ferguson,
Thank you for your review! We're pleased to hear everything met your expectations and that you had a smooth, hassle-free experience.
We appreciate you choosing The Key Safe Company and hope your key safe provides you with confidence and peace of mind for years to come.
Ordered safe on Saturday as my elderly…
Ordered safe on Saturday as my elderly mother had a fall and required for carer access.
Paid extra for next work day delivery (Monday) . Altered plans for delivery . Contacted Monday 8.45 pm to say delivery would be Tuesday 3.30-4.30. Contacted again to say delivery 6.04-7.04 . Arrived Tuesday 6.50 pm .
27. Juli 2026
Antwort von The Key Safe Company
Hello Alison. Thanks for your order. As it was placed on a Saturday, the next working day to process the order is Monday. Our next working day delivery service is calculated from the next working day after the order is processed, so your order was scheduled for delivery on Tuesday.
Apologies if this was not made clear
Please let us know if there is anything else we can do for you.
Many thanks
How all products should be sold
Website with product comparisons, order, packaging, tracking, delivery all perfect.
Sophisticated piece of equipment with clear instructions.
24. Juli 2026
Antwort von The Key Safe Company
Hi Giles,
Thank you for your wonderful review! We're delighted to hear that everything from comparing products on our website through to ordering, packaging, tracking and delivery met your expectations. It's also fantastic to know you found your key safe to be a sophisticated, high-quality product with clear and easy-to-follow instructions.
We really appreciate your feedback and thank you for choosing The Key Safe Company.
A very fast delivery
A very fast delivery! A lovely Tamo keysafe - very heavy but easy to fix. I chose it because it's police approved - and approved by my home insurer, too. Excellent service.
24. Juli 2026
Antwort von The Key Safe Company
Hi Alexa,
Thank you for your fantastic review! We're delighted to hear your Tamo™ Key Safe arrived so quickly and that you found it easy to install despite its robust build. It's great to know that its police approval and acceptance by your home insurer gave you added confidence in your choice.
We really appreciate your kind words about our service and thank you for choosing The Key Safe Company.
Good experience
We used the video to attach the key safe unit to the wall which had clear instructions. Easy to use and you can tell this unit is sturdy and tamper proof. It has given us peace of mind that our loved one will be able to get help if required.
29. Juni 2026
Antwort von The Key Safe Company
Hi Joanne,
Thank you for your wonderful review!
We're delighted to hear that you found our installation video clear and easy to follow, and that you're pleased with the quality and security of your key safe. Knowing it has given you peace of mind that your loved one can access help if needed means a great deal to us.
Thank you for choosing The Key Safe Company and for taking the time to share your experience.
Great idea poor quality fixings
We are elderly and bought the Key Safe as a backup to getting locked out of our house. We are not wealthy and had to fit the Key Safe ourselves.
We found the fixing bolts too easily broken leaving us having to find replacements in order to get the Safe up.
29. Juni 2026
Antwort von The Key Safe Company
Good afternoon,
Thank you for taking the time to share your feedback.
We're pleased to hear you like the idea of the key safe, but we're sorry to learn you experienced issues with the fixing bolts during installation. That's certainly not the experience we want our customers to have.
Our fixings are designed to provide a secure installation, but we appreciate your comments and will share them with our product team for review. If you haven't already, please get in touch with our Customer Support team, who would be happy to discuss your experience and see how we can help.
Thank you again for your valuable feedback.
Highly recommended
Excellent products and plenty of useful advice about DIY fitting of the key safes, though the option of professional fitting is available too. Delivery is rapid and costs are reasonable. No complaints, highly recommended.
22. Juli 2026
Antwort von The Key Safe Company
Hi David,
Thank you for your fantastic review and recommendation!
We're delighted to hear you were pleased with both the quality of our products and the helpful DIY installation advice available. We aim to make fitting as straightforward as possible, while also offering a professional installation service for those who prefer it.
It's great to know you were happy with our rapid delivery, reasonable pricing, and overall service. Thank you for choosing The Key Safe Company – we really appreciate your support!
excellent service
22. Juli 2026
Antwort von The Key Safe Company
Hi Suzanne,
Thank you for your 5-star review!
We're delighted to hear you received excellent service. Your feedback means a lot to our team, and we're so pleased we could provide you with a great experience.
Thank you for choosing The Key Safe Company. We look forward to helping you again in the future!
Antwort von The Key Safe Company
Hi Corriene,
Thank you for your wonderful 5-star review!
We're delighted to hear you were happy with our communication and service. Providing a smooth, hassle-free experience is something we always strive for, so it's great to know we delivered.
Thank you for choosing The Key Safe Company. We really appreciate your support!
My query via email was answered very…
My query via email was answered very quickly and I was able to buy the correct product.
21. Juli 2026
Antwort von The Key Safe Company
Hi J Holden,
Thank you for your wonderful 5-star review!
We're delighted to hear that your email enquiry was answered quickly and that we were able to help you find the right product. Providing prompt, helpful support is something we pride ourselves on.
Thank you for choosing The Key Safe Company. We really appreciate your feedback and hope to assist you again in the future!
Excellent product at an excellent…
Excellent product at an excellent price. Arrived in no time, highly reccomended and much better than my old key safe.
24. Juni 2026
Antwort von The Key Safe Company
Hi Ryan,
Thank you for your fantastic 5-star review!
We're delighted to hear you're pleased with the quality of your new key safe and that it offers a real improvement over your previous one. It's also great to know you were happy with the price and our speedy delivery.
Thank you for your recommendation and for choosing The Key Safe Company. We really appreciate your support and hope your new key safe provides you with peace of mind for years to come.
The key box looks very sturdy
The key box looks very sturdy. I put it on the wall, and at the moment I am happy with it
26. Juni 2026
Antwort von The Key Safe Company
Hi Marian,
Thank you for your 4-star review!
We're delighted to hear you're happy with your key safe so far and that you're impressed with its sturdy construction. We design our key safes to provide reliable security and long-lasting peace of mind.
Thank you for choosing The Key Safe Company. We really appreciate your feedback and hope you continue to be pleased with your key safe for many years to come.
The safe arrived within 24 hours of…
The safe arrived within 24 hours of ordering. I opted for their installation service. I recieved a phone call the very same day the safe arrived to arrange an installation date. The following day the engineer arrived and installed the safe. He also explained how the safe worked and as I am a bit of a technophob he demonstrated how to programme in the security code. Excellent service I would highly recommend this company
21. Juli 2026
Antwort von The Key Safe Company
Hi Rosalind,
Thank you for your fantastic 5-star review!
We're delighted to hear you were impressed with both our delivery and professional installation service. It's great to know everything was arranged so quickly, and that our engineer took the time to explain how the key safe works and guide you through setting your security code with confidence.
Providing a smooth, supportive experience from ordering through to installation is exactly what we strive for, so your recommendation means a great deal to us.
Thank you for choosing The Key Safe Company. We really appreciate your support and hope your key safe provides you with peace of mind for many years to come.
Ordered a spare cover-it was easy to…
Ordered a spare cover-it was easy to find and order on the site and arrived quicker than expected.
20. Juli 2026
Antwort von The Key Safe Company
Hi Patricia,
We're delighted to hear you found it easy to locate and order your replacement weather cover on our website. It's also great to know it arrived quicker than expected.
Thank you for choosing The Key Safe Company. We really appreciate your support and hope your new cover helps keep your key safe protected for years to come.
Excellent service robust product
Excellent service. Robust key safe C500. I lost the instructions to change the code and sent an email the other evening. Within half an hour they replied with the instructions. Excellent.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Key Safe Company
Hi Catkin,
We're delighted to hear you're pleased with your C500 Pro Key Safe and the service you received. It's great to know our team was able to respond to your email so quickly and provide the instructions you needed to change your code.
Thank you for choosing The Key Safe Company. We really appreciate your kind words and are always here if you need any further assistance.
Excelent service
The website was clear and informative, ordering was simple and delivery fast. Installation was only a few days later. Excelent service.
20. Juli 2026
Antwort von The Key Safe Company
Hi Martin,
We're delighted to hear you found our website clear and informative, making it easy to choose and order your key safe. It's also great to know your delivery was fast and your installation was completed just a few days later.
Providing a smooth experience from ordering through to installation is exactly what we aim for, so your kind words mean a great deal to us.
Thank you for choosing The Key Safe Company. We really appreciate your support!
Good service
Good service, came on time, feels very solid! Of course, hard to know without taking a hammer to it, but well reviewed...
22. Juni 2026
Antwort von The Key Safe Company
Good afternoon,
Thank you for your great review! We're delighted to hear you were happy with our service, your delivery arrived on time, and that you're impressed with the solid construction of your key safe.
You're right—it certainly feels robust! While we wouldn't recommend testing it yourself, our key safes have undergone extensive attack testing using a range of tools, including hammers, to ensure they meet the high security standards our customers expect. So please don't try this at home!
Thank you again for choosing The Key Safe Company and for taking the time to share your experience. We hope your key safe provides you with many years of reliable security and peace of mind.
No problems at all
No problems at all, ordered Friday a.m. delivered next day. Well packaged. Seem to be well made. Hopefully it will give good service and security.
17. Juli 2026
Antwort von The Key Safe Company
Hi E Linnecar,
Thank you for your great review! We're delighted to hear your order arrived so quickly and was well packaged. It's also wonderful to know you're pleased with the quality and construction of your key safe.
We hope it provides you with many years of reliable service and the security and peace of mind you were looking for. Thank you for choosing The Key Safe Company!
Very easy purchase with next day…
Very easy purchase with next day delivery (paid for)
An extremely strong product with reassuringly heavy construction. Easy to code and install using the supplied masonry screws.
16. Juli 2026
Antwort von The Key Safe Company
Hi Tim,
Thank you for your excellent review! We're delighted to hear you found the ordering process straightforward and that your next-day delivery arrived as expected.
It's great to know you're impressed with the strength and solid construction of your key safe, and that you found it easy to set the code and install using the supplied fixings. Providing secure, high-quality products that are simple to use is exactly what we aim for.
Thank you for choosing The Key Safe Company, and for taking the time to share your experience!
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