Kenny's Music Bewertungen 

A huge Thankyou to Ross and the team for this one. The bundle was shipped so quickly and with great communication. I’d made an error with the shipping address and Ross was excellent and helped me with it brilliantly. The keyboard made it safely in time to be a birthday present!

I went in to buy a new Boss t u3 tuner pedal as my trusty one died on me through years of gigging !
I spoke to Store Manager James Podmore ,an absoloute Gent , I was also looking for a new pedal board for my pedals and he advised me on the perfrct size , even took pedals from display and made sure they would all fit and advised me on the perfect patch cables .
I got a great deal and im very happy with my purchase and the time he took to help me was so appreciated , wasn't pushy or the usual.sales pitch, very professional and that is real customer service in my mind . An asset to Kennys Music! Thanks again James . Steven Leonard

The manager Gordon in the Dunfermline branch was very helpful when showing me around the Yamaha showroom and helping me explore my options with different piano's. My original choice was unavaliable but thanks to Ross who kept in touch with me through every step of my purchase and recommended a very similar product Ross even helped in delivering alongside Gordon which felt really nice. All set up ready to play no hassle on my end stressing over instructions and voiding my warranty. Brilliant customer service and any delays with processing were not on there end it was with a partners so thank you for making my delivery as swift as possible. Definitely highly recommend even just popping in and having a tinker on the ivory's or strings or just a chat.

I've ordered a cajon drum for a gift, not long after I got emailed saying that the item wasn't longer avaliable.

Ross promptly offered the best solutions to make the customer happy with the purchase of another model for the same price, kindly experienced an efficient service.
Would recommend!!

What can I say very pleased with the guitar fantastic service Ross very helpful with my purchase a very pleasurable experience fast delivery definitely would buy off Kenny’s music again thank you

Emailed to sort out an error on my part.
It was resolved by Ross immediately. Efficient friendly service. Thanks Ross.

Excellent service before, during, and after. Great comms from marketing manager Ross Holder and great after care. Will definitely be using them again.

Great price and super responsive service - would use again without hesitation.

I recently purchased the Fender DE FA-235E Concert Acoustic Guitar from Kenny’s Music, and I couldn’t be happier! The whole process, from ordering to picking up in-store, was smooth and straightforward. The staff were incredibly friendly and helpful, guiding me through everything I needed to know as a beginner guitarist. The guitar itself is amazing and sounds beautiful exactly what I was looking for.

I’m so excited to start my guitar journey with this awesome instrument. Big thanks to Drew and the team for their excellent service! Highly recommend Kenny’s Music for anyone looking for great products and exceptional customer support!

I bought a digital piano from Kenny's in Glasgow last week. The guy was outrageously helpful, yet mild-mannered and not at all pushy. I brought my partner in for a second opinion on the piano. She suggested a few alternatives but the chap demonstrated why he suggested the one he did and talked us out of something way out of our league. There was no pushy selling and that's what made me go back. When he demonstrated the piano we were looking at, he made the thing talk. It was mind-blowing! Will be back for sure.

Kenny’s music is an ideal store to get everything music related. It’s wonderful that they are in the U.K so things arrive swiftly. This store I trust and their customer service is exemplary! I’ve ordered a hard back guitar case, Fender amp, Guitar Wall Hangers and Guitar Straps. I know I can trust them to deliver. By far the most trustworthy and respectful music store I’ve used.

I've just completed purchase of a used Marshall JCM 2000 amplifier, an amp known for reliability issues and seemingly endless design revisions during its production run. Knowing what was actually inside this 20 year plus old amplifier was therefore of great importance to me and Drew at Kenny's was so helpful with this, providing pictures of the circuit boards and organising the amp to be delivered to my nearest store for collection. I'm very happy, something that probably can't be said about my neighbours once I crank this thing up. 🤘😈🤘

We were looking for a digital keyboard for my 13 yo granddaughter, something around which we have little or no knowledge. The Sales Advisor (Ramsay Clark) was exceptionally helpful, had a very detailed knowledge of their product range and what might meet our requirements. After giving us a detailed explanation and answering our questions he gave us time and space to make our decision. An excellent all round experience.

Where do I start? The entire team over the past few months have been exceptional, patient and incredibly understanding to my personal situation in order to help get a very specific guitar to me.
Special mention to Ramsey who spent so much time on the phone to me and emailing to help me finance getting a Suhr Mataus Classic T to me.

And then further more, once I received the guitar from Scotland to Manchester, perfectly transported and promptly sent, I discovered it was infact not the guitar for me after a few days trialing it.
Ramsey put all cogs into action for me to send the guitar back the next day (before i head abroad for a number of shows) so I could collect a full refund.

These guys are the REAL deal and I cannot recommend them enough. Friendly, passionate and incredibly professional! *****

Bought an Epiphone ‘Inspired by Gibson’ J-45 from Kenny’s and am very happy with the purchase.
Great customer service - Ross and Drew were very helpful, and responded to my queries quickly - and even anticipated what I actually wanted when I clicked on the wrong item!
Was also impressed by the speed of delivery hundreds of miles away at the bottom of the UK. Will definitely buy from them again.

Fantastic service. Ordered something yesterday and it arrived in less than 24 hours! Packaging was great and secure.

Excellent communication and fast delivery.
I bought a used Synergy HBE module.
What a great price. About 40% of the cost of a new one.
Item is in perfect condition, well packaged and arrived pronto.

I've always been happy with the service I've had from Kennys.

If you want a good quality retail experience look no further.

I was in Aberdeen for the evening and Kenny’s Music was close to the hotel. I looked on the website as was looking for a Fender Telecaster to try. However I had one of my guitars with me in a gig bag.
As I entered the shop a staff member said he must take my guitar bag from me (store policy or somesuch) whilst I had a look.
There wasn’t anyone to assist while I had a browse. However when I went to leave I had to wait an age to get my own guitar back to leave the store! I don’t know if he was thinking I was going to steal/swap my Les Paul for something cheaper.
No amounts of heavy hints or watch looking could drag them away from chatting.
Go to GuitarGuitar. As I will. Very poor customer service. It irked me that much that had to write a review. I won’t be back.

Got myself a bargain fender acoustic guitar at great price from Kenny's music. Ross the sales person was very helpful and order went through no probs, will definitely buy again from them, great service, regards, Brian.

Bought a guitar from the Dunfermline store, It was a chrome plated resonator. Ross was very helpful in my query about cleaning it. I have wanted one of these for sometime now I have my collection is growing. Thank you Ross.