Absolute SCAM!! No correspondence at all. Ordered 4 months ago, Ripped everyone off and took the money. I have emailed countless amounts of times, through social media too and I’ve had nothing. To say... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I spend at least 10 hours a day looking at screens, I work in an office environment, have an active IG account, co-host on another IG page and enjoy some Netflix during down time. The Kanturo anti blu... Mehr ansehen
I've purchased 2 blue light eyeglasses, one for me and one for my brother because we both needed it as we use gadget most of the time, especially during our online classes and i must say that these ar... Mehr ansehen
Having purchased for here before and loving them, I purchased again. And like many others I didn’t receive any communication other than my confirmation email and them saying it’ll be delivered in abou... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Protect Your Eyes From Blue Light Glasses
Kontaktinformationen
2.9
Akzeptabel
833 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
Delivery very quick
Delivery very quick
Amazing glasses I got the pink colour I love them
👍👍👍👍👍
3. November 2020
The glasses i recieved were packaged…
The glasses i recieved were packaged really well and came in a beautiful black case with cleaning cloth. I am extremely happy with my glasses and have been getting compliments on how well they look and the flattering shape, lots of people asking where i got them, i also find it a lot easier to be on laptop doing assignments, along with reading from the PowerPoint/projector in classroom in college. All round i am very happy and hope to order another pair in different colour. Thank you for the emails asking how im finding my glasses the customer service is outstanding. Melanue Duffy, 00353 0858302504
3. November 2020
Still waiting after 2 months for my 2x…
Still waiting after 2 months for my 2x pairs of glasses. Communication is terrible and emails are automated. Requested a refund after the proposed delivery time expired but get automated email advising they have been sent. Will never purchase again and have already posted on social media all the screenshots of my Communication and response from Kanturo.
3. November 2020
Glasses were damaged
Glasses were damaged. Advised replacement shipped 2 over months ago and nothing received. Requested refund instead and no response.
* In response to Kanturo’s reply - yes a tracking reference has now been received but this was only following me opening a case with PayPal requesting a refund! The replacement was sent 07/11 after I opened the case 05/11..
3. November 2020
Antwort von Kanturo Eyewear
Hi Annabel,
This is Giulia, from Kanturo.
I'm sorry to hear about your experience.
I apologize for the delay occurred in reshipping your order. Unfortunately, due to the replacement of our fulfillment center, we had a big backlog of orders as well as reshipments, causing the delay.
I see, however, that our team did ask for your reshipment and the fulfillment team has sent it. I have messaged you with tracking details.
Let me know if there is anything else I can help with.
Best
Giulia
Not good
They came with a permanent smudge on the lense. I was told they would send over some new ones to replace them but a month went past and I never received them. I had to wait 2 months overall for them to finally give me a refund
2. November 2020
Antwort von Kanturo Eyewear
Hi Jaz
This is Giulia, from Kanturo.
I'm sorry to hear about your experience.
Kindly note that due to the replacement of our fulfillment center, due to the covid19 situation, we had a big delay in our fulfillment causing a big backlog. Therefore, we couldn't make the replacement of your frames in a timmely manner.
We are working hard to make sure all orders are processed in time moving forward, as well as making improvements where needed most.
Thank you for your feedback.
Let us know if there is anything else we can assist you with.
Kind regards
Giulia
My favourite blue blockers
Absolutely love these glasses. Very high quality and sit comfortably. Great for blocking artificial light and screen glare when using devices.
2. November 2020
Bewertung ohne vorherige Einladung
Nice Glasses
Great glasses, looked awesome and felt awesome, only downside was that they were a bit too big for my face, make sure you take measurements before purchasing.
2. November 2020
I received my glasses and they are…
I received my glasses and they are wonderful!!! I would definitely recommend it to my friends as well❤
31. Oktober 2020
Bewertung ohne vorherige Einladung
New Super Cute Glasses
These glasses are super cute and comfortable. They make me feel great and protect my eyes without having to wear actual glasses
29. Oktober 2020
Bewertung ohne vorherige Einladung
Glasses were damaged
Glasses were damaged, customer care said they would send a replacement and I didn’t receive them.
28. Oktober 2020
Antwort von Kanturo Eyewear
Hi Sienna
This is Giulia, from Kanturo.
I'm very sorry to hear about your experience.
Kindly note that due to the replacement of our fulfillment center, due to the covid19 situation, we had a big delay in our fulfillment causing a big backlog. I see our team has assisted you with your request for a refund for your order.
Let us know if there is anything else we can assist you with.
Kind regards
Giulia
HORRIBLE
HORRIBLE! NOT WORTH THE MONEY. I've ordered my pair of glasses two months ago and still have not recieved them. I knew there would be delays because of Covid but this is too much. I've sent over a dozen emails and tried to contact them several times and got no response. And seeing these reviews now I should've checked before trusting them blindly. Such a scam.
28. Oktober 2020
Bewertung ohne vorherige Einladung
Blurry!
To be honest the glasses look kinda cheap and my view is blurry :/
I think I should have invest a little more money for higher quality.
28. Oktober 2020
Antwort von Kanturo Eyewear
Hi Franziska,
This is Giulia, from Kanturo.
I'm sorry to hear about your experience.
I understand your glasses are blurry? Could you kindly reach out to our support team to check on this matter? Just email us at support@kanturo.com and send us a picture of the lenses. We will be happy to assist you further.
As a growing company we are always looking for improvements. Thanks for your feedback.
Best
Giulia
Worst service
Worst service, I am still waiting for the order after 3 months. No response to my emails, uses a doggy delivery service in Sydney, AU.
28. Oktober 2020
Antwort von Kanturo Eyewear
Hi James
This is Giulia from Kanturo.
I'm sorry to hear about your experience. I checked our emails and also the tracking link for your order. It seems like your order was awaiting pick up/ reschedule delivery from you.
I have emailed you and would like to get more details, if you still have not received the order.
Let me know.
Kind regards
Giulia
Don't even get me started
Don't even get me started. Product came damaged and it was a lengthy process getting a refund. Seemes they don't care about their customer service as correspondence was about 30 emails long
27. Oktober 2020
Antwort von Kanturo Eyewear
Hi Kelly
This is Giulia, from Kanturo.
I'm sorry to hear about your experience.
We are constantly working to improve our products and services . As a growing company, we highly appreciate your feedback.
Let me know if there is anything else we can help with
Kind regards
Giulia
These glasses are unreal
These glasses are unreal! I work in a job that I sit in front of a computer for 12 hours and before using Kanturo blue light blocking glasses I used to get awful headaches and ever since investing in these glasses, my headaches are non existent! Absolutely best blue light blocking glasses I’ve ever tried!
27. Oktober 2020
Bewertung ohne vorherige Einladung
The lenses were scratched when they…
The lenses were scratched when they arrived and I was not impressed by the flimsy and very plasticy frames. Should have spent more on a better quality brand. My mistake
27. Oktober 2020
Antwort von Kanturo Eyewear
Hi there
It's Giulia from Kanturo.
I'm sorry to hear about your experience. We appreciate your time to send us feedback as we are working to improve our products! At this moment we are working on launching a whole new collection as we have improved the glasses quality, as well as added many other styles.
If you had a damage problem with your glasses, please reach out to your team at support@kanturo.com for further assistance. We will be happy to help.
Kind regards
Giulia
Fantastic glasses
Fantastic glasses, they have really helped with my migraines looking at my phone and the television I don’t get eye strain anymore😁 also great fashion statement 👓 highly recommended 😎😎
27. Oktober 2020
Bewertung ohne vorherige Einladung
Bought glasses after being offered 20%…
Bought glasses after being offered 20% discount. But it charged me full price anyways
I emailed just seconds after placing order because I wanted to cancel order.... coz of principal
Their communication is awful.
Wouldn't cancel order or even refund the discount that was promised.
26. Oktober 2020
Antwort von Kanturo Eyewear
Hi Jess
This is Giulia, from Kanturo.
I'm sorry to hear about your experience. I checked the email exchange and seems like our team emailed you several times looking for an answer but no response I can find.
Either way I have applied the discount to your order and you will receive an notification email.
I have also emailed you directly about it.
Let me know if there is anything else I can help
Giulia
Great service and very helpful staff
Great service and very helpful staff. Love my Blue Light Glasses. ☆
26. Oktober 2020
Bewertung ohne vorherige Einladung
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