Incredible trampoline. Amazing quality and it was SUPER easy to set up. Only took me about an hour by myself. No tools required. The kids absolutely love it and I’ve even been jumping on it myself (th... Mehr ansehen
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Das sagen Bewerter
Site internet très complet facilitant le choix du produit adapté à mon contexte, achat complété avec efficacité et livraison rapide au-delà de mes attentes. Tous les éléments étaient bien emballés... Mehr ansehen
We received the delivery earlier than expected. Assembly was easy given the clear instructions, though it did take some time so do set aside 3 to 5 hours - but it's been well worth it given all the en... Mehr ansehen
I preordered 2 trampolines (12ft-14ft). They both arrived around the scheduled delivery date. Followed instructions with no problems during assembly. Looks to be made quite well and will be tested thi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Jumpflex Trampolines
Vom Unternehmen geschrieben
About Jumpflex
Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play. Play for life!
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Das haben sich andere Leute angesehen
Nous avons un enfant heureux et adultes…
Nous avons un enfant heureux et adultes aussi . Cela valait la peine d'économiser mes sous pour acheter un produit de grande qualité. Je recommande fortement cette compagnie.
2. Mai 2022
The ordering process was very easy
The ordering process was very easy, and our trampoline came very fast! My kids love the trampoline, they are always playing on it! I’m very happy with my purchase!!!
1. Mai 2022
Service was great
Service was great. Delivery prompt. Instruction were awesome. The kids absolutely love it. Just waiting for the slide to come back in stock.
30. April 2022
Antwort von Jumpflex Trampolines
Hey Laurie,
Thank you for your 5-star review and kind words. I’m happy to hear you had a great customer experience with us.
I have put you on our waitlist and we'll notify you once this is back in stock.
Please feel free to contact us anytime if you have any queries or need assistance on 866 3057238 or email us at hello@jumpflex.com
Kind regards,
Janna Long
Jumpflex Customer Service Representative.
Really happy with this purchase
Really happy with this purchase! We got the 12ft and have been using it for a week. It came really fast, set up was easy and quality is good. Would recommend this trampoline to any family.
29. April 2022
Excellent quality product
Excellent quality product. Delivery was in 3 days. The kids love it! We also got the basketball net which has proved to be a favorite.
28. April 2022
Very easy and friendly to deal with
Very easy and friendly to deal with. Communication was fast. Had our order very fast. The kids love it
28. April 2022
The kids love the trampoline - instructions could be better
The kids love the trampoline! Originally, I purchased a Jumpflex trampoline because of its warranty, but have been surprised by fast shipping and quality. The only criticism I have are the instructions. They could add a little more detail like build this trampoline with another person and putting on the netting a certain way (because of tension do the top part in a star pattern). Overall, we are happy.
28. April 2022
Antwort von Jumpflex Trampolines
Hey Daniel,
Thank you for your 5-star review. I’m happy to hear your family is enjoying their JUMPFLEX™ trampoline.
Sorry to hear you had instruction issues with assembling the trampoline. I will have our team notified to update this for future JUMPFLEX™ customers.
Please feel free to contact us anytime if you have any queries or need assistance on 866 3057238 or email us at hello@jumpflex.com
Kind regards,
Janna Long
Jumpflex Customer Service Representative.
Excellent quality and FAST delivery
Excellent quality and FAST delivery! Definitely worth the expense.
27. April 2022
Antwort von Jumpflex Trampolines
Hi Stephane,
Thank you for your review, we truly appreciate it!
It's great to hear you have had a wonderful experience with us here at Jumpflex™.
Enjoy your new trampoline!
Everything was great except that I…
Everything was great except that I needed to confirm in 3 emails that we had the wrong jumping mat.I felt that was probably not neccessary. But we got it and are very happy
27. April 2022
Antwort von Jumpflex Trampolines
Hey Mary,
Thank you for your 5-star review. Sorry to hear that you had a little issue trying to sort out getting a new Jumping Mat.
I'm very happy to hear that you did get this sorted in the end.
Please feel free to contact us anytime if you have any queries or need further assistance on 866 3057238 or email us at hello@jumpflex.com
Kind regards,
Janna Long
Jumpflex Customer Service Representative.
The payment for the trampoline was…
The payment for the trampoline was immediately withdrawn from my account. I believe the payment should not have been deducted until the merchandise was shipped to me. Also, it was advertised as being shipped “soon”instead of several weeks.
27. April 2022
Great service and timely delivery
27. April 2022
Antwort von Jumpflex Trampolines
Hello Renee
Thank you for your wonderful review, Im very happy to know that you had a great customer service experience with us.
Please feel free to contact us when you need on 866 305 72338 or you can email us at hello@jumpflex.com.
Kind regards
Jit Van
Jumpflex Customer Service Representative
Excellent quality trampoline that the kids LOVE
Excellent quality trampoline that the kids love…..ok and I love it too!!! The whole family can have fun while getting in a workout. I have no complaints, the company was fabulous, ordering was easy and I received my order shortly after. The trampoline was easy to put together, which only took 2 people approx. 1.5 hours. I’m so happy I ordered it!
27. April 2022
I order on the 6 april and didnt receve…
I order on the 6 april and didnt receve anyNews from my order ,i called twice and the hang up to me furet Time by mistake ,second time they didnt know What s happent with my order and thé told me they ll call me back but them didnt. I can t sait to get any News because it s been mire than 3 weeks now 😬
26. April 2022
Antwort von Jumpflex Trampolines
Hi Emilie,
Thanks for taking the time to leave us a review.
Sorry to hear that you have still yet to receive your smartshade™. I've had an email sent to you in regards to a resolution so we can have this item shipped out to you as soon as possible in hopes that this is a satisfactory resolution for you.
I apologize for the delay and for any inconvenience this has caused.
I have also passed your feedback on to the rest of the team so we can make improvements to our services.
If you have any further concerns, please do not hesitate to respond back to my email.
Warm Regards,
Renee
Jumpflex™ Customer Support
Took 4 days to receive the trampoline
Took 4 days to receive the trampoline , I was expecting it to take more like 10 days coming from Ontario. All I can say is my grandson is over the moon with his Trampoline . That was for his 7th Birthday present and he loves it.
Thank You for the speediest delivery and customer service .
Rachelle Delorey
25. April 2022
Great quality, great design.
The quality of the trampoline is great! Assembly went smoothly, very happy with it!
24. April 2022
Livraison rapide et en un seul envoie
24. April 2022
Well made!
Instructions were great. It took a while to put together but that was expected! We have a 3 and 1 year old and love the stability of the net. The ladder is easy for them to climb and the zipper is great/well made. Overall very happy!
24. April 2022
Overall a great experience
Overall a great experience. When I picked up my trampoline it was left at a freight carrier by FedEx and the carrier said it was tough to track down who I was to pick it up because there was no phone # on the shipping label or left by behind by FedEx. A Customer service rep did reach out to me to help get the package to me which was excellent, appreciate that.
20. April 2022
Antwort von Jumpflex Trampolines
Hey Neil,
Thank you for your 4-star review and kind words. I’m happy to hear that we were able to help you track your order and get this order delivered to you promptly after having shipping delays.
Please feel free to contact us anytime if you have any queries or need assistance on 866 3057238 or email us at hello@jumpflex.com
Kind regards,
Janna Long
Jumpflex Customer Service Representative.
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