As always, easy, efficient, helpful and friendly staff. Only issue was I was very disappointed to learn the bureau will no longer give the personal touch by having to order in advance. Such a shame... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Not happy with credit card service. Despite reuests they lwill not raise my credit limit to at lest half that I have on two other cards - and I pay by dd every month. Inadvertantly I went over the ca... Mehr ansehen
Unternehmen hat geantwortet
Market competitive rates, a very clear website with drop downs and limited data entry. With a local store collection option, a short lead time the process is very convenient. The collection process... Mehr ansehen
Unternehmen hat geantwortet
Excellent to interact with the staff who were polite and helpful. Good exchange rate, compared to others. It would be a great pity, and a mistake if, as reported, John Lewis were to shut down its in... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Our in-house experts and trusted partners work together to offer you money products for your life and your goals. From the John Lewis Partnership Credit Card to insurance, we can help you think outside the bank. Enjoy travel money at great rates and cover for the things you love most, with home insurance for forever homes and right-now homes, car insurance to get you into gear, and pet insurance packed with benefits to keep those tails wagging. You do you. Let us sort the money stuff.
Kontaktinformationen
Vereinigtes Königreich
- johnlewismoney.com
4.5
Hervorragend
17'880 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Great value as always.
12. Juli 2026
Antwort von John Lewis Money
Thanks for your support Carolyn! ^David
Polish zlotys
Ordered Polish zlotys online and collected in store. Good rate of exchange, 2 different small note denominations which is perfect, only had to wait 1 minute at customer service counter to collect, no queue.
Thank you
10. Juli 2026
Antwort von John Lewis Money
Thank you for your kind words DH. I'm glad you found our service quick and easy to use. ^David
Easy to order online did not get much…
Easy to order online did not get much communication from JL Money a bit off a jobs worth at the Waitrose shop were I picked them up from
15. Juli 2026
Antwort von John Lewis Money
Thanks for your review Colin. We're sorry to hear about the unhelpful interaction at the collection point. We're always working to improve our service. If you need any further help at all please do get in touch: https://www.johnlewismoney.com/help ^David
Excellent service
Excellent service! Ordering online was easy, and the collection time was perfect. The staff was great. The cash denominations provided are very convenient for traveling.
11. Juli 2026
Antwort von John Lewis Money
Thanks Mandakh! We really appreciate your wonderful feedback! ^David
It was relatively quick and easy to…
It was relatively quick and easy to apply for a card and I was regularly kept up to date with progress until the card arrived by post. I would highly recommend getting a John Lewis Credit Card.
8. Juli 2026
Antwort von John Lewis Money
Thanks Mr Harding. We're so glad to hear that applying for our card was a quick and easy process for you, and that our communication kept you well-informed. We really appreciate your loyalty and support. ^David
Antwort von John Lewis Money
Thanks very much Susan! ^David
Good customer service
Very friendly person serving us. Gave good advice on rates and options which we appreciated. If I had more time I would have got better rates if I ordered on-line which was a bit disappointing, but I did not have time to do this.
15. Juli 2026
Antwort von John Lewis Money
Thanks Mrs Walker! It is great to hear our team member provided helpful advice and friendly service. We understand your disappointment regarding the online rates and appreciate you bringing this to our attention. We're always looking for ways to improve our offer. ^David
Antwort von John Lewis Money
Thanks for your loyalty Mr Clarke! ^David
Easy to order online
Easy to order online. Meeting the minimum transaction amount it was free delivery. Delivered timely and within timescale that was advised
10. Juli 2026
Antwort von John Lewis Money
Thanks Mr Smith. We really appreciate your loyalty and kind words. ^David
Closing Bureaus
Good rate and easy to use website, but not happy with the denominations mainly 50 Euro notes! Luckily the bureau in my John Lewis happily changed them when I collected, but this won't happen when they are gone - very disappointed. Such lovely ladies and offer a great customer service experience not just bureau. AI has a lot to answer for!
9. Juli 2026
Antwort von John Lewis Money
Thanks for your review, Jenny, and for choosing John Lewis when shopping for your Euros. I'm glad to hear we were able to swap the denominations for you & hope you have a great trip. All the best, ^Lynda.
Great Service …
I required some euros and John Lewis was offering the most competitive rate. I ordered online for click and collect and the process was easy and user friendly. Upon collection, the euro came in a sealed bag. I opened in front of the bureau cashier to ensure all correct, which it was. I then exchanged some of the larger denomination of euros for smaller note value. The bureau staff was helpful, polite and friendly.
The service from start to finish was perfect.
8. Juli 2026
Antwort von John Lewis Money
Thanks for your kind words, and for taking the time to share your review. I'm delighted to hear you were happy with the service, and found our rate competitive. We appreciate that you chose John Lewis when shopping for your currency. Hope you have a great trip away! All the best, ^Lynda.
Order and arrived by post very quickly
Order and arrived by post very quickly. Great service
15. Juli 2026
Antwort von John Lewis Money
Brilliant to hear, Angela. Thanks so much for your review, and for choosing John Lewis. ^Lynda.
Antwort von John Lewis Money
Great to hear you were happy with the service Kerry. We appreciate your review, and that you chose to shop for your travel money with John Lewis. All the best, ^Lynda.
Antwort von John Lewis Money
Thanks for your review, Maria. I'm delighted you were happy with the service and that you chose John Lewis when shopping for your currency. All the best, ^Lynda.
The cashier on the travel money desk…
The cashier on the travel money desk was extremely helpful. She even telephone to say my foreign currency was available for collection.
14. Juli 2026
Antwort von John Lewis Money
Thanks so much for your review, and for choosing John Lewis when shopping for your travel money. I'm delighted to hear you were happy with our service. Happy travels! ^Lynda.
The staff member who served me was ver…
The staff member who served me was ver efficient and very kind.
I have used the service before and will do sgain abd strongly recommend it.
14. Juli 2026
Antwort von John Lewis Money
Hi there! That's lovely to hear you were happy with the service, provided by our team. Thanks for your kind words, and for choosing John Lewis. All the best, ^Lynda.
Antwort von John Lewis Money
Hi Alan. I'm really pleased to hear you were happy with the service from our Fraud team. Customer security is of the highest importance to us. Thanks for taking the time to share your review, and for choosing John Lewis. Best regards, ^Lynda.
Antwort von John Lewis Money
Great to hear, Mary!. Thanks for taking the time to share your review, and for choosing John Lewis. ^Lynda.
Very easy process
14. Juli 2026
Antwort von John Lewis Money
Hi Maureen. Thanks so much for your review, and for choosing John Lewis. We're delighted to hear you found the process to be easy. All the best, ^Lynda.
Very easy and straightforward.
14. Juli 2026
Antwort von John Lewis Money
Hi there Chloe. We're so happy to hear you found our service easy and straightforward. Thanks for taking the time to share your review, and for choosing John Lewis. ^Lynda.
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