Found foreign objects(strip of paper and a light human hair in bag of Black pepper/goats cheese popcorn delivered unopened by Ocado today.
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Das sagen Bewerter
The popcorn is, well, popcorn with a bit flavouring added. Meanwhile, the packaging could be used to deliver high-end watches. Just received 270g of popcorn delivered by two separate vans wrapped in... Mehr ansehen
My son (8) enjoyed your vegan advent so much! He said it's the best advent calendar he's ever had and his favourite flavour was the olive oil one, although he loved all of the flavours. Thank you for... Mehr ansehen
Won a selection box of gourmet popcorn from Daymade, it was a prize I chose, and oh my goodness I'm SO glad it did! Every single one of the flavours has been amazing. The one I was most dubious about... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Award-winning, handmade popcorn and caramel sauces, in over 50 flavours!
Kontaktinformationen
1, 1000 N Circular Rd,, NW2 7JP, London, Vereinigtes Königreich
- 02036970203
- joe@joeandsephs.com
- joeandsephs.co.uk
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Hat 90 % seiner negativen Bewertungen beantwortet
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Exceptional customer service from Zara and team
Exceptional customer service from Zara, Anya and the team! The support we received was incredible. Thank you for turning great snacks into an even better experience this holiday season!

Antwort von Joe & Seph's Gourmet Popcorn
INDULGENT LUXURY!
This, isn't just popcorn.....It's a whole other luxurious experience right from the start!!
I experienced the hamper, and boy, what an experience it was!!
The hamper box itself was top class, it seems such a shame to be putting it in the recycle bin.
The various types of popcorn were all so delicious, my favourite being the chocolate orange, also the chocolate cupped pop corn.
Certainly messed about with my thoughts on popcorn!!!
A touch of class and indulgent luxury!!
Very highly recommended......You will never see popcorn again in the same light!
Well done guy's, and thank you for the unforgettable experience.

Antwort von Joe & Seph's Gourmet Popcorn
Stale advent calendar
I am sadly very disappointment at the moment with Joe and Sephs, I purchased a Vegan popcorn advent calendar and all the popcorn inside is stale, the customer services have been very kind but no hint of a refund for a £35 product I now can’t eat, I was offered a £5 pouch which I was not happy with a told the customer services es that they appease me with a £5 pouch for a £35 product I can’t use, they have offered me a gift box, I am withholding my judgement. It has to be vegan so let’s see what I get to replace the disastrous advent calendar, and if it’s good I will change my review star eating but at the moment I’m very disappointed with you.

Antwort von Joe & Seph's Gourmet Popcorn
Selling products they no longer make
I searched the Internet for Black Friday deals and the J&S website had a BF offer where you get 3 pouches of mini popcorn bar snacks for £6. There was a picture of the pouches. So I bought 2 lots for £12.
They sent me 6 popcorn bars so I contacted them. In a nutshell, they no longer sell these pouches. Turns out this offer was from 2020 but the website does not state this. They are actively taking money for products they no longer sell.
They just said sorry. What awful service. They should instead have emailed me, explained that they no longer make these products and asked me what I would like to do. Instead of just taking my money and sending me the wrong products.

Antwort von Joe & Seph's Gourmet Popcorn
So I was lucky enough to get a popcorn…
So I was lucky enough to get a popcorn slab through a voxi promotion. Have to say I have always hated sweet popcorn, im a salted or butter popcorn girl. I received a salted caramel popcorn slab and it was amazing!!! I would definitely purchase again and try some other flavours of thier popcorn!

Antwort von Joe & Seph's Gourmet Popcorn
Excellent 5 stars all round
I was lucky enough to sample a free product through a promotion run by voxi.
The chocolate popcorn tasted delicious and also Joe and Steph,s provided excellent customer service when I contacted them via email,

Antwort von Joe & Seph's Gourmet Popcorn
I’m completely hooked on Joe & Seph’s popcorn!
I first tried it at Selfridges and honestly, it was so good I couldn’t stop thinking about it. Ended up ordering 12 bags online because one just wasn’t enough! The flavors are amazing, so tasty and different from any other popcorn I’ve had. Plus, it’s gluten-free, which is a big win for me. Can’t recommend this popcorn enough! Will definitely be ordering a lot more from this amazing company!!

Antwort von Joe & Seph's Gourmet Popcorn
I was seriously disappointed with my…
I was seriously disappointed with my purchase. Bought a big tin of various flavours and the popcorn in every pack was way smaller than the product I had regularly saw, and see, on QVC.
Maybe I was just unlucky but I was expecting mine to look as fullsome and plump as the ones shown on TV.
The popcorn tasted okay but I'd say not any better than regular popcorn from my local Sainsburys. Probably wouldn't buy again.

Antwort von Joe & Seph's Gourmet Popcorn
Absolutely delicious popcorn
Won a selection box of gourmet popcorn from Daymade, it was a prize I chose, and oh my goodness I'm SO glad it did! Every single one of the flavours has been amazing. The one I was most dubious about was the mature cheddar cheese, as I've never had a proper savoury popcorn, but honestly it was delicious! Every popcorn so incredibly tasty. Super impressed!

Antwort von Joe & Seph's Gourmet Popcorn
I love their chocolate popcorn!
I love their chocolate popcorn. I discovered it a few years ago, and have tried several other flavours. It’s all nice, but the chocolate popcorn, with pieces of chocolate with popcorn on top, are the best! I’ve given lots to friends and they all love it as well.

Antwort von Joe & Seph's Gourmet Popcorn
been waiting for 5 days and still no…
been waiting for 5 days and still no dispatch :(
I'd assume this isnt a particularly busy season but i still have had no info !

Antwort von Joe & Seph's Gourmet Popcorn
So so disappointed and I’ve had far far better
So so disappointed. We have never tried this brand before and all 4 of us didn’t think much. We bought 2 slabs which we all enjoyed (though we’ve had a better slab and cheaper from one of the budget supermarkets) we bought a flapjack which was disgusting and all 4 of us spat it out and it went in the bin and we bought 6 bags of popcorn which we thought were average and nothing special and 3 bags went in the bin as well. It was an expensive first try considering nearly 50% of what we bought was binned.
What I found quite strange is there’s no negative reviews on their own site and that’s not normal and neither is it human nature to find every person likes something. All in all not worth the money and I’ve certainly had better from other brands. I wouldn’t buy them again and I wouldn’t recommend them as they’re just average and disappointing.

Antwort von Joe & Seph's Gourmet Popcorn
I have looked at the chocolate and…
I have looked at the chocolate and caramel popcorn every time I've been to Cineworld. Bought it after seeing The Amateur today. Unfortunately really disappointed. No chocolate taste at all. Sketchy caramel taste at best. At least I now know!!!!

Antwort von Joe & Seph's Gourmet Popcorn
What a really great customer service…
What a really great customer service this company has. I had a problem and Samantha solved it without any hesitation. I truly value a company that reacts as Joe & Seph has. I would not hesitate to recommend them both for their chocolates and their popcorn.

Antwort von Joe & Seph's Gourmet Popcorn
Skuffet
Fik en gavekurv den anden dag og glædede mig til at smage Joe&Seph's gourmet popcorn Belgian chocolate.
De var kedelige og "seje" 😪 havde forventet de var sprøde og lækre. Holdbarhedsdato 15/apr/2025 og emballagen var ikke brudt. Øv men måske skal de være sådan 🤔

Antwort von Joe & Seph's Gourmet Popcorn
Rubbish service
The orders was delivered 10 days late and they've sent a wrong product! All along they ignored my chaser and are now ignoring my refund request. Waste of time and money!

Antwort von Joe & Seph's Gourmet Popcorn
Best popcorn ever
Was bought 4 packs from the website and have to say it's the best popcorn I have ever tasted and couldn't believe how cheap they were, I got cinnamon bun, Apple crumble,toffee apple and cinnamon and Bakewell tart

Antwort von Joe & Seph's Gourmet Popcorn
very disappointed at lack of flavour
very disappointed, with small amount of expresso martini truffles in the pack (worked out at £1 each) and even more disappointed they only tasted of caramel, no coffee martini. Not recommended.

Antwort von Joe & Seph's Gourmet Popcorn
Wow, wow, wow! Amazing popcorn!
I had my first bag of J&S popcorn this week and all I can say is wow, wow, wow!!! Amazing popcorn, highest quality and taste! I was so impressed by it, I emailed the company to congratulate them on a top class product. I am thrilled to find a whole new world of popcorn flavours and am looking forward to exploring them!

Antwort von Joe & Seph's Gourmet Popcorn
Slimmers' Popcorn ?
Gotta love the brilliant people at Joe & Sephs, slaving away producing tasty treats. My delivery, today, was for 2 'bargain bundles' from Black Friday; they had loads of variety and were great value for money. I was surprised to find, however, that one of the 7g packets was completely empty ! Still sealed but nothing but fresh-air inside. Lol. Maybe it's for the in-flight service or designed to keep my waistline in check. You've gotta chuckle. Maybe I should list it on Ebay as a rare 'collectable' ?

Antwort von Joe & Seph's Gourmet Popcorn
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