Banner for JLO Beauty

JLO Beauty Bewertungen 

180
TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Variety and the actual creams are nice but, for the price I expected even better. I expected life changing. I can get this level from a drug store. No one has said to me I look fantastic what am I usi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've been using jlo's products consistently in the morning and at night for a couple of years now and they truly work. The cleanser, serum and moisturizer keeps my face hydrated and glowing! I also ap... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I choose only jlo beauty products over any other ...makes me feel confident in my bare skin everyday....when I never could I recommend u try it for yourself 💯 SATISFIED

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I love all the products, and they are not heavily perfumed, making them safe for everyone, even those with allergies or sensitive skin. I am 64 and have been using the products for years and constantl... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Laden für Gesundheits- und Kosmetikprodukte
  2. Kosmetikproduktanbieter
  3. Großhändler für Kosmetikprodukte
  4. Kosmetikbedarf
  5. Kosmetikindustrie
  6. Kosmetikgeschäft

Über JLO Beauty

Vom Unternehmen geschrieben

JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date."

Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.

Why Customers Choose JLO Beauty®

  • Luxurious, high-performance formulas with clinically tested ingredients
  • Effortless routines designed for consistent, visible results
  • Complete morning-to-night skincare rituals for face and body
  • Backed by a 60-day money-back guarantee

Beauty Has No Expiration Date

JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date." Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.

Every JLO Beauty formula is powered by our signature Terralume Complex™, a blend of potent, clinically tested ingredients designed to work in harmony. From cleansers and serums to moisturizers and body treatments, our products are crafted to deliver visible results while feeling effortless to incorporate into your daily ritual.

Our Philosophy

At JLO Beauty, we believe skincare should be a daily indulgence, not a chore. Every formula is refined until the results speak for themselves because real confidence starts with results you can see and feel.


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

180 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.1

Alle Bewertungen

(180)

177 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

I try to cancel my subscription and it…

I try to cancel my subscription and it is so hard. PLEASE Stop sending me product. Let me owner as I need it.

1. Juli 2026
JLO Beauty-Logo

Antwort von JLO Beauty

We're sorry to hear your feedback and experience, Katie. Your cancellation request has been completed as of today 7/24/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing JLO Beauty and allowing us to be part of your skin care journey.

Bewertet mit 1 von 5 Sternen

JLO BEAUTY IS A SUBSCRIPTION SCAM!!!

JLO BEAUTY IS A SUBSCRIPTION SCAM!!!
On February 10th I purchased a $64.00 trial set. I wanted to try the small package to see if I like the product. I was not aware that I was signing up for the subscription. On April 13th I received a $90.62 charge from JLO BEAUTY. I guess I was automatically signed up for the subscription, I did not have any knowledge of. When I called to cancel, the lady said I will still need to be charged thru July and gave me a discount to continue with the product subscription. I told her I need to CANCEL! So, I have the following charges:
2/10 $64.00
4/13 $90.67
5/12 $90.67
6/9 $73.58
7/9 $73.62
I received all products but very unhappy with a misleading tactics JLOBEAUTY runs. It's very sad that you are luring people who wants to try the product to subscribe unknowingly. I could have definitely use the money for groceries knowing the cost of gas and food nowadays. I DO NOT RECOMMEND AT ALL.
Please make it easier for consumers to be aware of what we are getting. This is a subscription trap.
UNHAPPY CUSTOMER

10. Februar 2026
JLO Beauty-Logo

Antwort von JLO Beauty

Thank you for sharing your experience, Elaine. we apologize for the frustration caused by not being able to cancel sooner. We can confirm your subscription was cancelled 07/24/2026 with no future shipments. Regarding on the charges, We'd like the opportunity to review your account, explain what happened, and work with you toward a resolution. Please contact our Customer Care team at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM ET, and one of our representatives will be happy to assist you.

Bewertet mit 4 von 5 Sternen

I would give it a 5 star if the…

I would give it a 5 star if the information was clearly lined out for the trial sizes. It may be different on the site now (idk) but I didn’t realize I was going to be charged like I have been. The product is great. I love the way my face feels and looks. The smell could be improved a bit.

23. Juli 2026
JLO Beauty-Logo

Antwort von JLO Beauty

Thank you for sharing your feedback, Crystal! We're so happy to hear how much you're loving your results — that's exactly the glow we want for you. We apologize for any confusion regarding the charges. Our Customer Care team would be happy to review your account, explain billing details, and assist with any changes needed. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.

Bewertet mit 5 von 5 Sternen

The product line is great and it works

The product line is great and it works. The customer service is wonderful.

23. Juli 2026
JLO Beauty-Logo

Antwort von JLO Beauty

Thank you for sharing your feedback and experience, Debra! We’re happy to know you’re satisfied with the service our team provided. Thank you for choosing JLO Beauty.

Bewertet mit 4 von 5 Sternen

The products are nice

The products are nice. My skin feels smooth after applying, but there aren't any noticeable differences other than that.

23. Juli 2026
JLO Beauty-Logo

Antwort von JLO Beauty

Thank you for sharing your feedback and experience, Robin. Consistency is key to achieving the best possible results, and we encourage you to continue using JLO Beauty products as directed. Thank you for choosing JLO Beauty.

Bewertet mit 1 von 5 Sternen

I would like to cancel my products

I would like to cancel my products, orders. It dries my face out

1. Juni 2026
JLO Beauty-Logo

Antwort von JLO Beauty

We're sorry to hear your experience, Mary. Your cancellation request has been completed as of today 07/23/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing JLO Beauty and allowing us to be part of your skin care journey.

Bewertet mit 5 von 5 Sternen

Love the smell of the cleanser

Love the smell of the cleanser. The products last for a while you only need a small amount for an effective result. I would suggest though waiting for the product to dry before adding each layer.
I'm very happy with my purchase of JLO's beauty line.

23. Juli 2026
JLO Beauty-Logo

Antwort von JLO Beauty

We appreciate you, Ann! We're happy to know how JLO Beauty products are working for you. Thank you for choosing JLO Beauty.

Bewertet mit 5 von 5 Sternen

Great product

The product is wonderful

22. Juli 2026
JLO Beauty-Logo

Antwort von JLO Beauty

Thank you for sharing your feedback, Brenda! We’re happy to know that our JLO Beauty products are making a positive difference in your routine. Thank you for choosing JLO Beauty.

Bewertet mit 4 von 5 Sternen

The products are great … every now and …

The products are great … every now and then i come back to it but the new retinal serum the container dispenser does not work properly

22. Juli 2026
JLO Beauty-Logo

Antwort von JLO Beauty

We appreciate you sharing your feedback, Prajakta! We’re happy to hear that our products have remained a favorite in your skincare routine. We apologize for the trouble you experienced with your recent item. This is not the experience we want for our customers. Our Customer Care team would be happy to assist with a replacement or resolution. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.

Bewertet mit 1 von 5 Sternen
JLO Beauty-Logo

Antwort von JLO Beauty

We understand your frustration and appreciate your feedback, Candice. Our goal is always to provide a transparent and positive experience. Our Customer Care team would be happy to review your account and provide further assistance. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.

Bewertet mit 5 von 5 Sternen

Love the product people say I look like…

Love the product people say I look like I’m in my 30’s and I’ll be 70 next May❤️🥰

22. Juli 2026
JLO Beauty-Logo

Antwort von JLO Beauty

We appreciate your glowing feedback, Wendy. It’s great to know you’re enjoying the benefits of our JLO Beauty products. Thank you for choosing JLO Beauty.

Bewertet mit 1 von 5 Sternen

I have asked you for months to cancel…

I have asked you for months to cancel and stop sending me packages. I return them with notes to cancel . But you keep charging me $90 every month. You need to refund my money of several $90 charges and stop sending. It’s been a very bad experience.

11. Juni 2026
JLO Beauty-Logo

Antwort von JLO Beauty

We understand your frustration and appreciate your feedback, Uzma. Our goal is always to provide a transparent and positive experience. Our Customer Care team would be happy to review your account, explain billing details, and assist with any changes needed. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.

Bewertet mit 1 von 5 Sternen

I have called and begged for you to…

I have called and begged for you to close this account and could not get the rep to close the account. I cannot afford the product. You have sent and charged me for over 500 in product I didn't order. This caused me many overdraft on my account because I was not aware of it being taken. Please please close my account!!!

11. März 2026
JLO Beauty-Logo

Antwort von JLO Beauty

We sincerely apologize for the difficulties you've encountered, Suzzette. We understand how important it is to feel supported when managing your account. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. If anything else comes up, we're here to help.

Bewertet mit 5 von 5 Sternen

Great products

I especially love the cleanser(so gentle even on eyes) and the under eye patches!

27. Mai 2026
JLO Beauty-Logo

Antwort von JLO Beauty

We're happy to hear that you are enjoying the benefit of our JLO Beauty Gel Cream Cleanser, Angela! Thank you for your glowing support with JLO Beauty.

Bewertet mit 5 von 5 Sternen

Pleasant person that helped me

Pleasant person that helped me. She was very sweet and helpful.

15. Juli 2026
JLO Beauty-Logo

Antwort von JLO Beauty

We’re happy to know you’re satisfied with the service our team provided, Brenda! Thank you for choosing JLO Beauty.

Bewertet mit 1 von 5 Sternen

STOP with making a subscription…

STOP with making a subscription automatic. It has happened twice now and then I can't cancel. It is ridiculous. There is no way to cancel on all on my customer portal.
It is so frustrating.

15. Juni 2026
JLO Beauty-Logo

Antwort von JLO Beauty

We're sorry to hear your experience, Debbie. Your cancellation request has been completed as of today 07/23/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing JLO Beauty and allowing us to be part of your skin care journey.

Bewertet mit 5 von 5 Sternen

Face

Glowing, quality and price.

22. Juli 2026
JLO Beauty-Logo

Antwort von JLO Beauty

Thank you for sharing your feedback, Diomedes! We're truly happy how much you appreciate JLO Beauty. Thank you for your continued support.

Bewertet mit 3 von 5 Sternen

Too many steps

Too many steps. Cost.

3. Juni 2026
JLO Beauty-Logo

Antwort von JLO Beauty

We appreciate you sharing your feedback, Kay. We’re sorry to hear your experience did not meet your expectations. We understand the importance of providing a smooth experience and ensuring our customers feel confident in their purchase. Your feedback is valuable and will be shared with our team as we continue to improve. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.

Bewertet mit 5 von 5 Sternen

Honestly I have the auto ship for my…

Honestly I have the auto ship for my wife. She loves it all, and it makes her happy. Then she leaves me alone for the day :)

1. Juli 2026
JLO Beauty-Logo

Antwort von JLO Beauty

Thank you for your glowing feedback, Jackson! We’re so happy to know that your wife is enjoying the benefits of our JLO Beauty products. We sincerely appreciate your support with JLO Beauty.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr