So glad I discovered Jeulia, beautiful jewellery at reasonable prices, all items purchased are very good quality. Service and delivery are good. This is my 5th purchase and it won't be my last. Xx
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Really nice jewellery and also customer service also good and helpful even though sometimes it takes then a while to get back to you. Delivery is a little slower than expected but it got here in the e... Mehr ansehen
Unternehmen hat geantwortet
Further to my previous 1 star review. My partner received an email offering a ridiculously small amount of store credit if we edited the review which I am not doing. Now we are not receiving any resp... Mehr ansehen
Unternehmen hat geantwortet
This is an exact copy of another review, simply as I completely agree: Really easy to use website with good filtering tools to get exactly what you need. The only thing I would say is the extra cha... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Jeulia is an designer jewelry uk online store. You can shop the classic and unique designs of engagement rings,Wedding Rings.
Kontaktinformationen
Regent Street 207, W1B, London, Vereinigte Staaten
- jeulia.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 46 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great shopping experience
Great shopping experience, did not expect extra gift that was randomly added with the purchase super cannot wait to gift it to my partner.
I thought it looked amazing
I thought it looked amazing
Looking like a truly wonderful present
Looking like a truly wonderful present. Thank you so much for an easy shopping experience
dont deal with this company they are…
dont deal with this company they are absolutely crap at helping and take your money and offer nothing in return when asked to return items (store credit ) didnt buy it with store credit so should be refunded in full not what the company wants its the customer who is right
Ordered ring before Christmas it…
Ordered ring before Christmas it arrived at post office near me on the 6th Jan but was sent back to sender due to address label not stating address I mentioned this in several emails but must wait till they receive it again I thought it to be British company then find out it's Chinese how I wish I had looked a little deeper ... So now I wait with low expectations
God awful company
Cute kids jewelry, but not recommend this store
This website sells jewelry intended for children and teenagers; however, I would not recommend purchasing from this store based on my negative experience. A gift that was ordered with the expectation of arriving before Christmas was not delivered on time, which forced us to purchase an alternative gift elsewhere.
The package eventually arrived only after January 7, well after both Christmas and New Year. Despite the significant delay, the store refused to issue a refund or accept the return of the items.
While the products themselves may appear attractive and suitable for children or teenagers, the poor delivery performance and the refusal to resolve the issue appropriately make my overall experience unsatisfactory.
Beware of scammers
Beware of scammers. Not only does the product shown in the picture not match the item I actually received, but they were also a whole week late with the delivery, even though they promised delivery within a maximum of 15 days. I had to buy another gift because I needed something to give, and this jewelry was no longer needed. I decided to return it, but they refused to accept the return, claiming that I purchased the item at a discount and that discounted items are non-refundable. Be careful — these are real scammers, with terrible service and awful people I had to communicate with.I tried to leave a review about the quality of the jewelry and the service on the website and gave it one star, but it was simply not published on the site.
The store presents itself as an English company, but the products are shipped from Hong Kong. So before choosing a product to buy from this store, make sure it truly suits you, otherwise you’ll have a hard time trying to return it.
Very easy great prices good discount
Very easy great prices good discount. I'll be happy when i receive my tracking number. Which I'm sure will be tomorrow
Terrible service
Firstly they have misleading information on their website. I was looking for a jewellery set, the image was of a jewellery set but actually it was just the ring that I ordered despite the image above showing earings and necklace.
Beyond that, I still haven't received the ring a month after ordering it. Was supposed to arrive before Christmas, it's now 13th January. Been chasing through their customer service since the 27th and they just say be patient we are looking for it. Shocking service, no idea on the quality of product as yet to receive it
Lovely choice of rings,easy to order.I…
Lovely choice of rings,easy to order.I can't wait to receive it.
If you're not sure don't buy from them
If you're not sure you what you're buying (design, size, etc) don'y buy there !
It's a nightmare to return products.
Jeulia is named to be in the UK, products come from Hong Kong, and if you're not happy you send them back to US/California.
The company mentions in their website that they want to secure your purchase, and provide the best return policy. Don't trust what's written. Read what reality is
The site is easy to use
The site is easy to use . If u need to get in touch with someone from your team it is easy to do so ad they get back to you straight away.
A pleasure to shop with
Website interface is simple and easy to navigate, products are clearly priced and well defined, payment options are dynamic and accessible, all in all a pleasant experience.
I have a good experience
I have a good experience
Unsolicited registration email…
Unsolicited registration email pretending I joined their website which did not happen. Checking their negative reviews I see that they they were trying to lure me in so stay well clear.
Scam company. 5 star reviews are questionable.
Ordered a Gold Locket, priced at £145. I ordered item and paid an extra £30 for express delivery. Received an email moments later telling me to pay an extra £54 for V.A.T. and import tax in order for my order to be processed. 21 days later I still have no goods or contact. Money has been taken. Please be aware the this is a scam and reviews are very likely fake.
Edit.
After reading other reviews, I will now be contacting the B.B.C's WATCHDOG show, as this seems more than just a few isolated incidents.
Nice products
You have a really nice collection of rings
Avoid at all cost!
Ordered a necklace on the 5th December, paid the extra £30 for delivery. It's still showing as processing, 17 days later! Was going to be an Xmas gift, now it will not be. Very dissapointed. Will never be ordering from this company ever again. I am noot the only person to have this issue.
I bought the Sea Life earrings for my…
I bought the Sea Life earrings for my wife . Red and blue. I really liked the purple ones same design but couldn’t order them because the website kept switching back to the red and blue, I am happy with my purchase but if the purple ones were available I would buy them also.
Greg
Have paid the vat invoice and the order…
Have paid the vat invoice and the order but it is still processing nearly a week later. Have messaged and emailed but no answer. I am now in the process of trying to Get my money back.
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