The delivery arrived very late at 9:30 PM, but the main issue was the driver's refusal to help carry or assist with a heavy box. As a pensioner, I was forced to handle a heavy item up the stairs compl... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Good email communication to arrange time. Driver contacted us in before arrival. Very pleasant and polite team who delivered the goods where we asked . Well done.
Unternehmen hat geantwortet
Excellent, punctual delivery to us in South Norfolk at 7pm. Men were very polite and rang ten minutes ahead of arriving. Also, they took the packaging away. A long drive ahead of them back to Wolverha... Mehr ansehen
Unternehmen hat geantwortet
I was kept fully informed when my Delivery would arrive , The delivery crew were very professional placed my items exactly where I wanted them . I would highly recommend
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
It's fantastic to see the emphasis on building relationships and prioritizing customer satisfaction at JBS 2 MAN DELIVERY LTD. The hashtags you've provided, such as #HARDWORKINGWORKERS, #TRYTOPROVIDEBESTSERVICES, and #CUSTOMERSAREALWAYSOURLFIRSTPRIORITY, reflect a strong commitment to excellence and customer-centric values. By highlighting these aspects, you are not just delivering products; you are also focusing on creating positive experiences and meaningful connections with your customers. This approach can contribute significantly to building trust, fostering long-term relationships, and differentiating your company in the competitive delivery services industry. Consider incorporating these key messages into your marketing materials, website, and any customer communications to reinforce your company's values and commitment to exceptional service. Sharing success stories, testimonials, and positive feedback from satisfied customers can further strengthen your brand reputation and attract new business. In today's competitive market, businesses that prioritize customer relationships and consistently deliver excellent service are often the ones that stand out and thrive. Keep up the hard work and dedication to making your customers the first priority – it's a strategy that can lead to sustained success and positive word-of-mouth recommendations.
Kontaktinformationen
Unit 21 Imex Trading Estate, WV2 4XA, Wolverhampton, Vereinigtes Königreich
- 01902 327 062
- customerservices@jbs2mandelivery.uk
- jbs2mandelivery.uk
4.6
Hervorragend
1330 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very prompt service with great…
Very prompt service with great communications by email and followed up with a phone call. Thankyou
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
We’re so glad you were happy with our service. Communication is very important to us to ensure the customer understands every step of their delivery process from start to finish. We communicate via telephone, email, and text messages to keep everything running smoothly.
Thanks so much for taking the time to write us a review, we really appreciate it.
Antwort von JBS 2 MAN DELIVERY LTD
Our delivery drivers work hard to ensure every delivery is completed safely and on time, every time. Thank you for your 5-star review!
Excellent service and communication
Thank you very much for delivering the very heavy and bulky trayback for my Pickup - excellent communication by phone letting to confirm delivery day and time and then the delivery gentlemen called me 30mins before arrival to let me know.
The guys were very professional and efficient at unloading into my carport and friendly and helpful - thank you
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
We’re grateful for your kind feedback. Our delivery drivers aim to work professionally and make customers proud and happy with every step of the delivery process. Letting customers know their delivery will arrive in 30 minutes is important, as it allows them to be ready and present.
Great service!
Fantastic communication regarding delivery date and time. Frequent updates on status. Polite and hard-working guys, who delivered and assembled my garden furniture with efficiency and care.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Thanks for your kind and positive reviews. We keep customers updated at every step of their delivery, ensuring a smooth process and helping them know exactly where their delivery is at all times. If assembly is required, it will be noted in the customer's file along with all the necessary information, allowing us to understand their preferences and meet their expectations during delivery.
Couldn’t wish for better
Couldn’t wish for better. The Drivers were both very polite and helpful, which considering I was the last drop of the day at 7pm and they were delivering to Cornwall all the way from Birmingham with many other deliveries before mine, is testament to how good these guys were.
My only critique would be struggling to fully understand the accent of the lady in the office, who very kindly rang me the day before to confirm the delivery. But other than that everything was excellent. Many Thanks to both the drivers for their great attitude and helpful nature.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Thanks for you honest feedback! we are so happy that you were happy with your delivery experience One of our top priorities is keeping customers happy in every way possible. Our delivery drivers won’t give up or stop until every delivery is successfully completed and every customer is satisfied. We are also here to improve things and make them better.
Thank you
Poor service
I (woman over 70, living alone) was left with a heavy sideboard in ground floor stairwell. The deliverers said they could not get it in lift to my fourth floor flat despite my having measured in advance. They were not manoeuvring as required despite my giving them clear instructions. I had to pay a local company £60 to move it, they got it in the lift in two minutes flat. This was after waiting weeks for the delivery.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
We sincerely apologize for what happened; this is not the standard we expect from our services and team. We’ll resolve the issue promptly and ensure it doesn’t happen again.
Again we apologise for this inconvenience.
Please don’t hesitate to contact us to discuss this further, we’re here to ensure all our customers are happy and satisfied.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Delivered on time
Delivered on time. Helped us carry the mattress upstairs.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Thank you for your feedback and 5 star review! Our delivery team is incredibly helpful and will go above and beyond for every customer. They assist in every way possible, especially when someone is struggling.
A Trustworthy Carrier
Phone call to say they would arrive in 20 minutes, came on time and unloaded boxes and took into living room.
Handled with care and very efficient.
Thank you to your employees
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
You’re very welcome, and thank you for your positive review. We make sure all our customers understand and are aware of every part of the delivery process from start to finish. team is delighted to help in every way possible to ensure complete satisfaction with the delivery experience.
:Drivers letting your company down.No…
:Drivers letting your company down.No call with eta,with a very difficult situation not living at the actual property.Even though reasons for eta being extremely important to enable to meet at the property to take in delivery did not happen.Luckily was able to get to the property just before the time ending with regards to time slot.However if the delivery would have happened earlier it would have been missed,an unnecessary situation if drivers can give eta.Especially when there are two drivers.Rubbish approach, and not helpful to people
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
We apologize for the inconvenience, as this is not the standard we expect from our company or team. Our team prioritizes customer service and ensures every customer receives the best support, whether through online assistance or direct contact with drivers during delivery. We notify and confirm with customers before their delivery is added the route, and our delivery team calls 30 minutes prior to arrival to keep them informed. If a customer has concerns about a delivery already routed, we contact the drivers to provide them with an updated ETA.
Again we apologise for this inconvenience.
Please don’t hesitate to contact us to discuss this further, we’re here to ensure all our customers are happy and satisfied.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Excellent service
Excellent service. We were advised of time of delivery so we had time to prepare. The men were courteous helpful and on time. Thank you
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
We’re so glad you’re happy with the service. We always provide a time slot, and the driver calls the customer when they’re 30 minutes away to ensure they know exactly when the delivery will arrive. You’re very welcome, and we look forward to seeing you again! Thank you as well.
Excellent communication prior to and on…
Excellent communication prior to and on day of delivery and delivery was completed with professional and polite service
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
We truly appreciate your positive review and are so glad to hear you’re happy with the delivery process. Our team offers a comprehensive range of services to meet the delivery needs of customers, always ensuring their satisfaction.
On time and delivery handled with care
On time and delivery handled with care, delivery drivers very polite and courteous. I would use the company again and recommend them to others
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Your 5-star review means the world to us! Our entire team works hard to ensure deliveries arrive on time, every time. That’s why we always provide a delivery time slot for each customer, so we can meet expectations right on schedule.
Lovely polite and friendly guys…
Lovely polite and friendly guys delivered slightly later than they said but apologised, great service, would recommend
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Thank you for taking the time to write us a review.
it happens! Delays are possible for a variety of reasons, especially during busy times. However, we keep going and do our best to deliver, even if it’s a little later than expected! Our delivery drivers treat customers like family, always going above and beyond to support them with their deliveries.
Excellent delivery service!
The company I bought from estimated my item would be collected by JBS 2 Man Delivery within 4-5 days and they’d contact me within 8-10 days with a delivery date. I was so surprised when 2 days later I received a message saying they’d deliver the next day! I missed their call saying they’d were 30 minutes away but they followed it up with a text to tell me. The timing was perfect and the delivery guys were polite and friendly. It really couldn’t have gone any better! I’m very pleased with their service.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
We truly appreciate your positive review. The team as a whole plans all customer deliveries as efficiently as possible. We aim for customers to their orders on time or even earlier than expected! We strive to avoid any delays, ensuring deliveries are punctual and that customers are happy with the entire delivery process. Every customer should know each step of the delivery process. The calls are there to ensure customers can be present and aware that their delivery will arrive shortly.
Delivered on time with no fuss
Delivered on time with no fuss. 2 man team were polite and courteous.
19. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Thank you for your fantastic 5-star review! We're delighted to hear everything was delivered on time and that our two-man team were polite, courteous, and made the process hassle-free. We really appreciate your feedback and hope to help you again in the future!
I’m really over the moon with my table…
I’m really over the moon with my table and chairs delivery guys wer amazing thank you so much lush and JBS job well done
19. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Thank you so much for your wonderful 5-star review! We're thrilled to hear you're over the moon with your new table and chairs. It's great to know our delivery team made such a positive impression we'll be sure to pass your kind words on to them. Thank you for choosing JBS, and we hope you enjoy your new furniture for many years to come!
Customer service was good.delivery…
Customer service was good.delivery drivers delivered goods really quick.the service has been excellent.well done guys.
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Thank you for your fantastic 5-star review! We're so pleased to hear you were happy with our customer service and that your delivery arrived quickly. It's great to know you found the service excellent from start to finish. We really appreciate your support and hope to serve you again in the future!
What three words would save time and money.....
The Company informed me when to expect delivery and said they would phone half hour prior to arrival.
Driver was friendly and helpful. Delivery eventually went well BUT my house is difficult to find and assistance was declined.
Ask for a "what three words" reference and you would save a lot of time! I gave that reference via email but the driver was unaware.
Parcel was delivered sucessfully....but service could be improved if you had a working gps.
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Thank you for taking the time to leave us a review and for your valuable feedback. We're pleased to hear you were kept informed about your delivery and that our driver was friendly and helpful.
We're sorry to hear there were difficulties locating your property. We appreciate your suggestion regarding What3Words and understand your frustration that the reference you provided wasn't available to the driver. We'll pass your comments on to our logistics team as we're always looking for ways to improve our service.
We're glad your parcel was delivered successfully and thank you again for helping us identify where we can do better.
A bit confused and worried…
I was phoned by JBS to arrange the delivery on two separate occasions and each person gave a different delivery date. I mentioned the first call to the second caller and they said they had no record of this call and it was definitely a SCAM! Why so sure? How did both callers have my details and the details of the delivery?? A bit confused and worried as I hope my details haven’t been shared with dodgy folk. Item arrived unscathed though and delivery guys were excellent.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Thank you for your review, and we're pleased to hear your item arrived in perfect condition and that our delivery team provided an excellent service.
We're very sorry for the confusion surrounding the delivery calls. We completely understand why this would have been concerning. We'd like to investigate what happened, as this certainly isn't the experience we want our customers to have. If you're happy to do so, please contact our customer service team with your order details so we can look into the calls and provide you with some clarity.
Thank you for bringing this to our attention, and we appreciate your feedback as it helps us improve our service.
This was my first time ordering…
This was my first time ordering bathroom panels. I didn't know what to expect. Everything went smoothly. I was kept informed about when to expect delivery and the guys were there in schedule. They were very careful unloading the panels which came individually boxed and arrived in excellent condition. The panels are sturdier than I expected and are straightforward to cut to size and fit. They look splendid. I'm very pleased.
One thing: I ordered joining strips separately as I couldn't see how to order them alongside the panels. Highly recommended
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Thank you so much for your wonderful 5-star review! It's great to know you were kept informed throughout the delivery process, that our team handled your order with care, and that the panels arrived in excellent condition.
Thank you for your recommendation, and we hope to be of service again in the future!
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