Terrible contact, both before drop off and at pick up, only adding unnecessary stress when travelling. Reading reviews that have been posted recently, we consider ourselves lucky thay we did manage to... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Terrible contact, both before drop off and at pick up, only adding unnecessary stress when travelling. Reading reviews that have been posted recently, we consider ourselves lucky thay we did manage to... Mehr ansehen
Unternehmen hat geantwortet
Super friendly, smooth process with no waiting around. Upon arrival, lady came to collect car within minutes of parking up. Clear instructions to where to drop and collect car. Jonathan returned o... Mehr ansehen
Unternehmen hat geantwortet
Have used JBF twice now and will continue to use in the future. Cost effective, polite and on time. Just returned and got stuck at passport control which delayed us by an hour and even though they had... Mehr ansehen
Unternehmen hat geantwortet
Car damaged on several panels, suspiciously muddy tyres. Looked like it had been driven through a hedge. JBF took a video at drop-off, and driver took a video again on collection after highlighting... Mehr ansehen
Family Run Third Party Meet and Greet Service at Stansted Airport We are reliable, careful, punctual, respectful and treat all of our customers like Family.
The Warehouse Pledgdon Green, Henham, Bishop's Stortford , CM22 6BN, Stansted, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service. On time, friendly and helpful. We missed a flight and they bought our car straight back and collected it the next day for our new flight for no extra charge.
Will definitely use again

Antwort von Jbfmeetandgreet
Easy to book, good communication, reliable. Also it was easy to change our booking when we extended our return date. Quick return delivery, too.

Antwort von Jbfmeetandgreet
I called several times and there was no answer by the time I got through to say I landed I was just about to go through passport Control. I then waited 45 mins to get my car dropped off at the airport so I could go home.
When they did arrive, the car was filthy it had mud splatters across the whole car . THANKS!!
And on top of the fee, I had to pay £10 twice, once on drop off the other on pick up. This wasn't disclosed until after I booked and I could find no mention of this in the Ts&Cs
It would have been cheaper, and far easier to use the blue or green short stay car parks at the airport......and I'll do exactly that next time

Antwort von Jbfmeetandgreet
After I booked their Meet and Greet service I read reviews from others so got worried, but I have to admit JBF service was 5 star, after calling JBF to let them know I was 30min away, I got stuck in traffic, I called JBF and told them the situation, they were very accommodating, the driver was waiting at the agreed location and kept in touch with me, on my my return I called JBF as per the instructions, they took little longer then 20min but kept me informed, the car was in the same condition as I left it, they took pictures before and after to ensure no issue arises, I will be using these guys again, the only down side is you have to pay car park charges which was clearly told by JBF,

Antwort von Jbfmeetandgreet
I wish i could give 0.
First i had to wait over an hour to have my car.
Secondly i had to pay x£10 for the parking tcket at the airport
The rudeness of the guy pver the phone is unbelievable !
Never again!
I don't even know where my poor car has been

Antwort von Jbfmeetandgreet
ON NO ACCOUNT use these clowns. The fellow I dealt with when leaving my car was rude and unpleasant, and worse still, having paid JBF £50-odd for the dubious honour of leaving my car in their custody, I then had to pay 2x loads of £10 for driving my car through the airport barriers - one on arrival and one on leaving the airport. Nothing was said at the time of booking the meet and greet that I'd have to pay £20 extra on top of the £50 that JBF charged, so that came as an extremely unpleasant surprise. 48hrs of parking have ended up costing me over £70. AVOID.
Fantastic service from start to finish. From online booking, until we got the car back after arriving at stansted was a great and smooth experience. Would highly recommend and for the price incredible.
Thankyou
They drove my car whilst I was on holiday, they lied about it, they didn't show a single bit of customer service. Its not worth the slight money saving. This company is a joke.

Antwort von Jbfmeetandgreet
Excellent service. Did what it said on the tin. Would highly recommend and will use again.

Antwort von Jbfmeetandgreet
This was such an easy, efficient and cost effective way for us to park two cars as Stansted is not our local airport. The guys did exactly as they had communicated and communications were great. We will definitely be using again! Thank you.

Antwort von Jbfmeetandgreet
Great service from drop off to collection, will use again for sure
We tried this company before and the service wasn’t great, however they offered a discount code for me to give them another chance and I’m glad we did, a very smooth collection and return for two cars this time which has restored my faith in them. I’ll definitely be using them again in future…
Booking experience and dropping off the car was fine. However on my return I had to wait nearly an hour for my car to be brought back to me. I wasn’t going to post a review until I noticed several others with identical feedback, suggesting this company doesn’t seem to learn. Delays do happen but it is how you respond they matters - I got several different stories as to where my car was, including that all the drivers were at the airport, that the operator would call me back with an update, which she didn’t and finally that it was on its way and then the man I spoke said actually it still hadn’t left. I was then verbally offered 30% discount on my next booking but instead received an automated text with no acknowledgement of the inconvenience or any apology and a standard 20% discount. Finally my car was filthy and the driver had taken the liberty of changing the radio channel and either using my phone charger or charging point and left the central console open. While these are both minor things, it shows a lack of professionalism and consideration. The car should be returned as handed over. I have used many other Meet and Greet operators before at Stansted - all of whom are far more professional and prompt. Very disappointing- I would recommend others look elsewhere first.
Excellent friendly service. Stranded in France for 24 hours and this team was amazing and didn’t even charge me extra. Excellent advice each time I contacted them and really prompt return of my car. An horrendous return journey made better by JBF

Antwort von Jbfmeetandgreet
Really great, friendly service!

Antwort von Jbfmeetandgreet
It was exactly what you expect for meet and greet. On the way we were met very promptly. On the way back we had to wait around 25 mins but it gave us a chance to go to the loo and get a quick snack. Good communication throughout and the car seemed absolutely fine.
Never again!
Please be careful, my car returned with scratched bumper and glass on the signals. 120 miles driven to the parking - wherever kept- dirty, covered in dust and mud.
Absolute disaster

Antwort von Jbfmeetandgreet
Excellent service. Communication was great with short waiting times and they went out of their way to help us when we had a mechanical problem with our car. Friendly and helpful company and we would use them again. Thank you!
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.