Jampack Bewertungen 

65
•
TrustScore 4.5 von 5

4.5

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Everything basically went as well as was described. Had a glitch with bus transportation as it was assumed to be included like last several years but got it covered.

Bewertet mit 4 von 5 Sternen

I was so happy to combine the concert tickets and the hotel etc. Website was easy. I felt supported up until the check-in day. I was pretty disappointed in the room at the hotel however. I felt we pai... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Overall it was easy to use, but I did run into an issue when checking in. For some reason the room reservation was under a name of someone else entirely (my best guess is the person at Jampack who boo... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Loved that I was able to secure a hotel with my VIP ticket and not have to worry about hotel cancellations right before the event. Loved all of the perks that came with it as well including the merc... Mehr ansehen

Unternehmensdetails

  1. Reiseanbieter
  2. auch in
  3. Reisebüro
  4. Tickethändler

Vom Unternehmen geschrieben

Jampack turns the world's biggest events into effortless event-cations. We partner with iconic festivals, sports matchups, concerts, and cultural moments to create all-in-one travel packages that bundle your event tickets with hand-picked hotels and curated experiences — so you can lock in the whole trip in a single checkout instead of chasing down tickets, rooms, and logistics separately. Your Jampack dashboard keeps every confirmation, itinerary detail, and schedule in one place, and our traveler support team is on standby whenever you need a hand. Whether you're heading to a headline festival, a championship weekend, or a once-in-a-lifetime show, Jampack makes sure the only thing you have to think about is showing up and having a great time.


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

65 Bewertungen

5 Sterne
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1 Stern

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4.5

Alle Bewertungen

(65)

61 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 3 von 5 Sternen

Communication needs work

Booking my hotel through Jampack was easy. Loved that process. But when it came to actually checking into my hotel, they tried to tell me I didn't pay for my room and needed to pay again. I'm not sure if the communication between Jampack and the hotel needs works, but it was frustrating and very concerning driving 7 hours to then be told that I needed to pay an additional $1600. I also bought shuttle passes and the info I got from Jampack told me to pick them up at a different location. 2 hotels and 45 minutes later, I found a place to pick them up and they said I should have been able to pick them up at my hotel. A lot of confusion on the first day but the rest of my time was fine.

16. September 2026
Jampack-Logo

Antwort von Jampack

Alyssa, thank you for the kind words about the booking process, and we’re sorry your check-in day was so stressful after such a long drive. We don’t see that we heard from you during your stay, and we would have been glad to help sort out the hotel payment and shuttle pickup in the moment. For future events, text us at +1 (702) 766-8208 or email wegotyou@jampack.com with any questions, including hotel check-in and shuttle passes, so we can be your source of truth. We’re glad the rest of your stay went well.

Bewertet mit 4 von 5 Sternen

Hotel choices were good

Hotel choices were good. I thought that Jampack should have better support for arrivals to each hotel. A bit more of a welcome package at least to feel like you are part of something and better transportation options to and from the hotel. The bus option was inconvenient, no where to be found after the show and too expensive. The ubers were cheaper than the bus and more convenient but also a terrible venue set up for the shared rides. The local police made it extremely difficult for shared ride unnecessarily. It is almost a deal breaker for the future. The rest was great. The merchandise for the festival was lame and to get many of the other merchandise the $50 voucher could not be used which was annoying as well to get something I did not want because even the hats were no decent 'dad' hat style. The perks were not great with jampack but the hotel was really good choice for us. Not sure I would do it again with the lack of transportation included in the package for downtown hotels. And down town was the place to be for other activities before show time and days before and after.

22. Oktober 2026
Bewertet mit 5 von 5 Sternen

I had an issue with my hotel dates and…

I had an issue with my hotel dates and so I had sent out an SOS, lol. The team responded within a few days and provided us with a solution. My only complaint would be that I wish they had a contact number where you could speak directly with someone.
A++++ Highly recommend!

4. September 2026
Bewertet mit 4 von 5 Sternen

Transportation

Loved the hotel, the ease of purchase, customer service. Including transportation to/from the venue with the hotel would have been incredibly helpful. I ended up waiting 3 hours for an Uber.

29. August 2026
Bewertet mit 4 von 5 Sternen

Great other than...

We loved the experience, access to the stages and the bathrooms, however, the bathrooms needed to be better maintained, my biggest problem was people who weren't supposed to be in the VIP area that kept getting in due to lax security. Also in the tented area several people would "save" tables for the entire day. Meaning more than 1 spot for themselves so they could go back and forth for the acts they wanted to see. While the rest of us stood. We paid extra to have the privilege and it was sad to see such selfish people.

24. September 2026

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