Jack Brunsdon & Son Bewertungen 

205
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Cannot get hold of JACK at all. I would appreciate if contact details are available!

Bewertet mit 5 von 5 Sternen

Really pleased with our awesome, new front door - everyone at JB has been both professional and friendly throughout. There has been clear communication on timings from initial quote right through to f... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Over 3 years ago, we installed JB windows and doors throughout our house in the Chilterns. One of the doors got caught in the wind over the weekend, and the top bracket was bent out of shape due to t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The quote we received for our new front door and side panels was at the higher end of our expectations. However we are delighted. All the team at Jack Brunsdon were helpful and professional, in partic... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Türenlieferant
  2. Türenhersteller
  3. Türengeschäft
  4. Installateur von Fenstern mit Doppeltverglasung
  5. Fensterinstallationsdienst
  6. Fensteranbieter

Vom Unternehmen geschrieben

Designers and Installers of hand crafted windows and doors. We promise: Attentive Service, Best Workmanship, Finest Materials and an Excellent Fit.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

205 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4.4

Alle Bewertungen

(205)

0 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

New Front Door

We had a new timber front door fitted by Jack Brunsdon about one month ago. We pondered over getting this done for a long time and did look at other companies but we came to the conclusion that Jack Brunsdon had the best selection of doors to match our needs. The fitting took about half a day and the fitters were excellent, making sure that the colour of the mortar fitted with our existing brickwork and taking care to match the pointing style. It was not cheap, especially as we chose Samuel Heath furniture, but we are so pleased with the result.

13. Dezember 2020
Jack Brunsdon & Son-Logo

Antwort von Jack Brunsdon & Son

Dear Mrs Gavin

Thank you so much for sending in such a great review to us! We are so pleased to hear that you are happy with your new door and the quality and attention to detail of the fitting team. I will make sure your installers get to read your review.
Many thanks for choosing Jack Brunsdon & Son!

Kindest Regards

Charlotte Whelan
Business Unit Director

Bewertet mit 5 von 5 Sternen

Best quality windows.

We had 6 windows a porch and large bay window made and fitted by Jack Brunsdon & Son. We did check out other companies but were not so impressed by the options and quality, they felt like a cookie cutter type service.
Visiting JB&S showroom you get a really detailed look at how the windows are constructed and why it’s made in such way also the type of glass being used etc. Plus lots of options for handles & leaded glass etc.
I’m not going to lie that it was slightly nerve racking paying so much for windows but having had them installed they have really surpassed our expectations - transformed the look of the house and a warmer quieter home on the inside. No regrets whatsoever.
Also worth knowing that the people fitting the windows really cared about the fitting and finish inside and out. There was no work to be done post fitting, every detail was taken care of.

11. Dezember 2020
Jack Brunsdon & Son-Logo

Antwort von Jack Brunsdon & Son

Dear Mr Griffith

Many thanks for that lovely review!! Achieving sympathetic installations into beautiful traditional properties like yours is what we live for. So it makes us so happy to hear that you are pleased with both the quality of the product and the service provided by our installation team.
I will make sure to pass on your comments both to the showroom team and the fitters, they will be so pleased!
Thank you for your custom and we wish you many happy years with your new windows and the beautiful porch and door!

Kindest Regards

Charlotte Whelan
Business Unit Director

Bewertet mit 4 von 5 Sternen

Excellent quality door

Excellent quality door. Good communication once order was placed. Salesperson was a little slow to get answers to my questions. Good service from fitting team. Lock should be 3 star, they only fit 1 star as standard. We changed it ourselves to 3 star one. The new door seals well and looks great.

11. Dezember 2020
Jack Brunsdon & Son-Logo

Antwort von Jack Brunsdon & Son

Dear Mrs Walter

Thank you so much for your review! We are so pleased to hear you are happy with both the door and the installation team who fitted it. Thank you to for your feedback on the sales experience and back office. We are always looking for ways to improve our customer journey and will certainly look into ways to further improve the customer experience here.
Our doors come with 1 star locking barrels as standard as that is what most customers ask for however we offer 3 star locks as an upgrade.
Thank you for your custom and we wish you many happy years with your beautiful new door!

Kindest Regards

Charlotte Whelan
Business Unit Director

Bewertet mit 5 von 5 Sternen

A beautifully made door

A beautifully made door, fitted with precision and care.

8. Dezember 2020
Jack Brunsdon & Son-Logo

Antwort von Jack Brunsdon & Son

Dear Angela

Thank you so much for your lovely review. It makes us so happy to hear that you are happy with both your new door and the service we have provided. I will pass on your comments to the fitting team too. Many, many thanks for your custom!

Kindest Regards

Charlotte Whelan
Business Unit Director

Bewertet mit 5 von 5 Sternen

I am very pleased with the windows a professional job start to finish

I am very pleased with the windows. From initial visit to finish everything went like clockwork. The couple who fitted the windows did so with minimum fuss and cleared up afterwards. They were helpful, friendly and efficient.

1. Dezember 2020
Jack Brunsdon & Son-Logo

Antwort von Jack Brunsdon & Son

Dear Mrs Barry

Thank you for taking time out to send in such a lovely review! It is great to hear that you are pleased with both the windows and our service before and during installation. I will pass your kind comments onto the installation team as well.

We wish you many happy years with your beautiful new windows, many thanks for your custom!

Kindest Regards

Charlotte Whelan
Business Unit Director

Bewertet mit 5 von 5 Sternen

We are pleased with our new back door

We are pleased with our new back door. Staff have been helpful both in the office and on visits to our home. The installation team were efficient, very pleasant to deal with and tidied up after themselves well.

26. November 2020
Jack Brunsdon & Son-Logo

Antwort von Jack Brunsdon & Son

Dear Mr and Mrs Benton

Thank you for sending in such a great review of our services. We are so pleased to hear that you are happy with your lovely new back door. It makes us so happy to hear from our customers and their experience with us.

Thank you for your continued custom!

Kindest Regards

Charlotte Whelan
Business Unit Director

Bewertet mit 5 von 5 Sternen

Very efficient service and timely…

Very efficient service and timely notification on any changes... The fitters were friendly, courteous and kept the space surrounding the work (front door) clean at all times. Any repairs were done to a very high standard. Now I have my new front door it is warmer, lighter and I feel more secure with the advanced locking system. Would recommend this company on all the points above..

25. November 2020
Jack Brunsdon & Son-Logo

Antwort von Jack Brunsdon & Son

Dear Mrs Bennett

Many, many thanks for your kind review! We are so pleased to hear that you are happy with your new door and our service. The installation team will be so pleased to read your comments when I forward them on for them to read.
We wish you many happy years with your beautiful new front door and thank you for your custom!


Kindest Regards

Charlotte Whelan
Business Unit Director

Bewertet mit 5 von 5 Sternen

The Jack Brunsdon installation team…

The Jack Brunsdon installation team were first class . They informed as to when they would arrive. ,They discussed with us exactly how they would go about the installation and kept us informed of progress throughout . They were polite and efficient and made a good job of clearing up afterwards . I would highly recommend them as an installation team , thanks

25. November 2020
Jack Brunsdon & Son-Logo

Antwort von Jack Brunsdon & Son

Dear Mr Edwards

Thank you so much for your great comments! We will forward your review to the installation team, they will be delighted to hear of your experience.
Many thanks as well for your custom and we hope you enjoy your new bi-fold door especially in the new year as spring arrives!

Kindest Regards

Charlotte Whelan
Business Unit Director

Bewertet mit 5 von 5 Sternen

Excellent installation of a french door…

Excellent installation of a french door into an 1870's cottage with no straight edge to work from. They finished the installation to make it look like it had always been there with no trace of a day's work.
The installers came back to check the rendering the next day.
The french door is a high quality wooden frame, sympathetic with an old cottage, making it draught and condensation free.

19. November 2020
Jack Brunsdon & Son-Logo

Antwort von Jack Brunsdon & Son

Dear Mr Baxter

Many thanks for giving us such a great review. We are so pleased to hear that the installation of your new French Doors went so smoothly. Making sympathetic installations in period properties like yours is projects we really enjoy. Thank you for your custom and we wish you many happy years with your new doors!


Kindest Regards

Charlotte Whelan
Business Unit Director

Bewertet mit 5 von 5 Sternen

Over 3 years ago

Over 3 years ago, we installed JB windows and doors throughout our house in the Chilterns. One of the doors got caught in the wind over the weekend, and the top bracket was bent out of shape due to the sheer forces at play. Although it wasn't formally their responsibility, the JB team responded superbly making sure that we were safe & protected, and one of the team popped out in their own time to replace the bracket. Great product and outstanding service 👍

18. November 2020
Jack Brunsdon & Son-Logo

Antwort von Jack Brunsdon & Son

Many thanks for your great review about our service. We are so happy we could help! And we will pass on your sentiments to our installer, they too will be so happy to hear your comments.

Kindest Regards

Charlotte Whelan
Business Unit Director

Bewertet mit 5 von 5 Sternen

Good service with a quality product

Good service with a quality product. Fitting team were very helpful.

13. November 2020
Jack Brunsdon & Son-Logo

Antwort von Jack Brunsdon & Son

Dear Philip

Thank you so much for your review. It makes us so happy to hear that you are pleased with both product and installation. We wish you many happy years with your beautiful new front door!

Kindest Regards

Charlotte Whelan
Business Unit Director

Bewertet mit 5 von 5 Sternen

I have experienced a great service for…

I have experienced a great service for the second time. From help and advice at the start to good communication throughout and an excellent team of installers. The products are high quality and the finish. If we ever move I will know where to source our doors and windows.

12. November 2020
Jack Brunsdon & Son-Logo

Antwort von Jack Brunsdon & Son

Dear Mr Harrington

Many thanks for your kind comments. We love to hear from our customers as it drives us to work even harder. I'm so happy you are pleased with your door and the installation of it. We will pass your review onto the installation team, they will be delighted.

Many thanks again for your custom and great review!

Kindest Regards

Charlotte Whelan
Business Unit Director

Bewertet mit 5 von 5 Sternen

A Good Experience

A Good Experience

I have just had all my upstairs windows and back door replaced. (I had most of the downstairs windows and doors changed in 2019.). In both cases I had Danny and Debs as fitters. I was so impressed with them in 2019 I specifically asked for them this time too. They are such a great team and I cannot fault them! It was also good to see Phil Day again. I am very pleased with the product and the way the whole process from enquiry to fitting to completion was conducted.

Fran Bunting

11. November 2020
Bewertung ohne vorherige Einladung
Jack Brunsdon & Son-Logo

Antwort von Jack Brunsdon & Son

Dear Mrs Bunting

Thank you for your great review! We are so happy to hear that you are pleased with the product and how the installation went. We will make sure to pass on your lovely comments to Danny and Debs, they will be so happy to hear about your review!

Many thanks for your continued loyal custom and we wish you many happy years with your new door and windows.

Kindest Regards

Charlotte Whelan
Business Unit Director

Bewertet mit 5 von 5 Sternen

Brilliant service again!

Windows at the back of my house, which gets the weather, then five years later the front door and front windows, now two years later, a back door, - I went back to them again and again because of the quality of the products, the attention to detail of the office staff, and the standard of workmanship of the craftsmen. I also liked their courtesy and the fact they didn’t play loud music! Their aftercare is excellent and I have even hired them to make good a shoddy job done by other builders. Other companies may say they are cheaper but given what you get, they actually aren’t.
Mrs H of Headington, Oxford.

9. November 2020
Jack Brunsdon & Son-Logo

Antwort von Jack Brunsdon & Son

Dear Mrs H

Thank you very much for your lovely comments and your faithful custom over the years. I am so happy to hear all has gone well with the installation of your new back door and the service we provided. Everyone here in the team will be over the moon to hear your comments!

Thank you again for your review and we send you warmest regard for all of us here at Jack Brunsdon & Son.

Kind Regards,

Charlotte Whelan
Business Unit Director

Bewertet mit 1 von 5 Sternen

Awful after sales service

Product is good but just hope you don't have any issues under the warranty. After sales service is awful. We spent just under £30,000 with them and we are still waiting, six months after the problems were initially reported for the two windows to be repaired. Three cancelled appointments so far and counting; one appointment cancelled to review the faults and two cancelled so far to repair. Priority clearly given to new customers as each cancellation results in a 5+ week delay for the next appointment.

Disappointing response Lisa!
Appreciate works can overrun but if you were fitting a new front door and couldn't complete the job you would return the next day NOT five weeks later! But you have refused twice now to offer me the same kind of service you give to new customers to me as an existing customer. Priority clearly given to new paying customers rather than existing ones covered under warranty

30. Oktober 2020
Bewertung ohne vorherige Einladung
Jack Brunsdon & Son-Logo

Antwort von Jack Brunsdon & Son

Dear Mr Barder,

I am very concerned to hear about the issues you have experienced and would like to personally apologise on behalf of Jack Brunsdon & Son. Unfortunately, and with regret, on occasions we have to re-schedule appointments due to circumstances beyond our control, however, I can assure you that we will be looking into this by raising a full investigation into the matter.

Once again, please accept our sincere apologies for any inconvenience and/or disappointment caused.

With kind regards,

Lisa Godwin
Showroom Manager

Bewertet mit 5 von 5 Sternen

Dining Room Bay and Living Room French Doors

I had two further windows installed and like four previous ones, the quality of the product and installation was excellent. Before installation I changed my mind about the specification before signing off and this posed no problem. The installers arrived on time, were no trouble, cleaned and tidied afterwards and made sure I was happy with the finished product

20. Oktober 2020
Jack Brunsdon & Son-Logo

Antwort von Jack Brunsdon & Son

Dear Mr Watson

Many thanks for your lovely feedback - it is so appreciated by us all here at Jack Brunsdon & Son.
I am delighted to hear that you are pleased with the service and product we provide. We will make sure to pass on your comments to the installation team. Thank you for your continued custom and thanks again for your feedback!

Best Regards,

Charlotte Whelan
Business Unit Director

Bewertet mit 5 von 5 Sternen

Jack Brunsdon do what they say on the…

Jack Brunsdon do what they say on the tin 😊

15. Oktober 2020
Jack Brunsdon & Son-Logo

Antwort von Jack Brunsdon & Son

Dear Chris

Many thanks for your lovely review! We are so pleased you are happy with your new window and our service here at Jack Brunsdon and Son. We wish you many happy years with your new window installation!

Warm greetings
Charlotte Whelan
Business Unit Director

Bewertet mit 5 von 5 Sternen

Replaced seven wood-framed windows in…

Replaced seven wood-framed windows in 200 year old cottage. Excellent quality of product and customer service. Creative on final price. Efficient and tidy installation. Lovely asset to the house.

22. September 2020
Bewertung ohne vorherige Einladung
Jack Brunsdon & Son-Logo

Antwort von Jack Brunsdon & Son

Dear Mr Hilder

Thank you very much for your great feedback! We are so pleased to hear of your satisfaction with our service, staff and your new windows. I will pass on your comments to the installation team as well.

Once again, many thanks for your lovely review.

Best Regards

Charlotte Whelan
Jack Brunsdon & Son

Bewertet mit 5 von 5 Sternen

Outstanding work and company

Outstanding.
We decided that we were would go for good quality windows/doors to save ourselves probs in the future. With a 20% discount this became more affordable but remind upper end in price. However you really get what u pay for in this case. From the start efficient in getting a quote, measuring , considering your views, polite and easily available for advice. In the early stages I would like to mention Phil Day who showed us the products and brochure going thru the order and pricing. Not pushy and knowledgable.
Whole house done so project was in 3 phases at different times over 6months partially during COVID crisis.
Fitting: SUPERB done by Danny and Debbie Sutherland who came back at request to do all the phases. These filters were respectful of privacy, polite, efficient and fitted the windows and doors with care and attention as though they were fitting windows in their own house.
Beautiful job costing a total of £60000. A a lot I know but worth every penny.
All FENSA certified.
Payments done efficiently and any errors fixed without a quibble so far. Job finished 2 weeks ago.

Thanks Jack Brunsdon and especially to Danny and Debbie.
Regards
Goz and Jo

19. September 2020
Bewertung ohne vorherige Einladung
Jack Brunsdon & Son-Logo

Antwort von Jack Brunsdon & Son

Dear Goz and Jo

We are over the moon to hear your lovely review!!!! It makes us so pleased to hear that you are happy with both the product and the whole journey with Jack Brunsdon & Son. We have enjoyed working with you and we will make sure to pass on your compliments to Danny and Debs. All our installers work so hard to give that excellent fit and neat finish.

We send you our warmest greetings and many thanks again for your lovely review it made our day!

Charlotte Whelan
Business Unit Director

Bewertet mit 5 von 5 Sternen

Great Service

The fitters of our windows and doors where excellent arrived and got strait on with it.
When we went to the showroom we was shown all types of windows and doors by the great staff there.
They are a very professional outfit I am glad we had this firm put in our purchase .
Great job and incredible look to our home
So pleased with the end result

15. September 2020
Bewertung ohne vorherige Einladung
Jack Brunsdon & Son-Logo

Antwort von Jack Brunsdon & Son

Dear Mr White

Thank you very much for your feedback. I am so so happy to hear that you are pleased with our products, as well as your overall experience with us at Jack Brunsdon and Son! I will be sure to pass your comments on to the team.

Thank you again for your kind words, and we wish you many happy years to come with your new windows and door!

Kind Regards,

Charlotte Whelan
Business Unit Director

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