Absolutely fantastic service from start to finish. The team did an amazing job installing our new windows and doors - everything looks perfect and feels high quality. They were friendly, punctual, and... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent experience all around. The installers were skilled, courteous, and worked efficiently to get everything done to a high standard. The new windows and doors look fantastic and have really impr... Mehr ansehen
Unternehmen hat geantwortet
Thank you team - great experience from start to finish. Really helped guide us through different door options using their catalogue and a solid finish. Will reach out again when we get our windows don... Mehr ansehen
Unternehmen hat geantwortet
From the moment that Richie & Connor arrived they was polite, considerate & very hard working. The whole process was very smooth and both men made sure everything was clean and tidy before they left.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fensterinstallationsdienst
- Aluminiumanbieter
- Türenlieferant
- Installateur von Fenstern mit Doppeltverglasung
- Lieferant von PVC-Fenstern
- Fensteranbieter
Vom Unternehmen geschrieben
With over 20 years of experience in the glazing industry, EcoReflect Windows is a premier provider of high-quality double glazing, doors, and conservatories across London, the South East, and surrounding areas. We’ve built our reputation on a foundation of expert craftsmanship and local trust. We understand the unique architectural styles of our region and provide bespoke solutions that enhance both the beauty and the thermal efficiency of your property. When you choose EcoReflect, you’re choosing 20 years of proven reliability and a commitment to a greener, warmer home.
Kontaktinformationen
167-169 Great Portland Street , W1W 5PF, London, Vereinigtes Königreich
- 0800 043 6010
- Sales@ecoreflect.co.uk
- ecoreflect.co.uk
4.5
Hervorragend
146 Bewertungen
Hat 20 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Extremely unprofessional
Extremely unprofessional, have paid half of the money so far to get windows and doors and 12 weeks later they don't pick up the phone to let me know when they will arrive to fit them on or anything. When I call to say to finish up any payments, they are quick on finding someone to call me back and get the payments. All I want is my windows to arrive, considering the amount of money I have paid for them so far.
11. Mai 2026
Bewertung ohne vorherige Einladung
Staff are very helpful and great…
Staff are very helpful and great service 👍
2. Mai 2026
Bewertung ohne vorherige Einladung
Great service from start to finish
Great service from start to finish. Highly recommended.
13. April 2026
Bewertung ohne vorherige Einladung
Good window instillation
"Good quality, good service and reasonable rates."
30. April 2026
Bewertung ohne vorherige Einladung
very good service ,
very good service ,,
they took all the rubbish , clean the place
very friendly people .
i would strongly recommend
14. April 2026
Bewertung ohne vorherige Einladung
Just great with no problems
Just great with no problems
28. April 2026
Bewertung ohne vorherige Einladung
Very scammy and unprofessional
Extremely poor customer service. No FENSA certificates sent post work. Threatening behavior and just lots of lies.
We recently had windows installed by Ecoreflect (in March). We had an extremely long discussion with their sales person and I wish we had waited to make the decision to buy.
All seemed normal but zero email confirmations of the contract etc. which I thought was odd in this day and time. They finally did send me an email after I asked multiple times. They came to install and hadn’t finished installing the windows yet but demanded full payment - we said we would pay remainder once they had finished the job the next day. The manager threatened to take out the windows they had just installed if we didn’t pay for the work right away. They finished the job the next day as we paid promptly right then.
We were told we would get the official FENSA certificates in the mail 2-3 weeks after. I have now called the office multiple times. Each time they take a message and say someone will get back to me and I have yet to receive any calls. The person who was in contact me about installation has blocked my number without responding to my question about when we will get the certificates. And I can see from the FENSA website that they have not registered our windows yet and it’s been nearly a month.
Don’t let them wear you down - I’m very concerned that the windows they installed are not what they have sold us and I’m going to be reporting them if I don’t get answers soon.
The men who installed the windows were helpful and conscientious - but anyone we have dealt with from the office side has been wholly unprofessional.
Also note this comp has only been active as a company with HMRC since 2025, so that “20 years in business” is a lie.
Save yourself the headache !
30. März 2026
Bewertung ohne vorherige Einladung
Fitters we're very cheerful and tidy in…
Fitters we're very cheerful and tidy in their work and left our property clear of all rubbish
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von EcoReflect Windows Direct
Hi Robert
Thank you for your kind words! We truly appreciate you taking the time to share your experience. It's wonderful to hear that our fitters made a positive impression with their cheerful demeanor and tidy work. Your feedback motivates us to continue delivering great service. Thank you again!
Regards
EcoReflect
I’m thrilled to share my experience…
I’m thrilled to share my experience with the installation of my new windows and doors! The transformation has been remarkable. Since the installation, my home has become much more energy efficient; I’ve noticed a significant drop in my energy bills, which is fantastic.
Additionally, the noise level has decreased dramatically. Living in a busy area, I often struggled with outside noise, but now my home feels like a peaceful retreat.
Martin and his team were exceptional throughout the entire process. They were professional, attentive, and dedicated to ensuring everything was done to perfection. I couldn’t be happier with the results. Highly recommend their services!
6. April 2026
Antwort von EcoReflect Windows Direct
Hi Ak
Thank you so much for your wonderful review! We are absolutely thrilled to hear about your positive experience with the installation of your new windows and doors. It’s fantastic to know that the transformation has made such a significant impact on your home.
We take great pride in enhancing energy efficiency for our clients, so it’s rewarding to learn that you’ve noticed a drop in your energy bills. That’s exactly what we aim for—making homes more comfortable and cost-effective!
We’re also glad to hear that the noise reduction has turned your home into the peaceful retreat you deserve. Living in a busy area can be challenging, and we’re delighted that our products have helped create a quieter environment for you.
Martin and the team always strive to provide exceptional service, so your kind words about their professionalism and dedication truly mean a lot to us. We believe that attention to detail and customer satisfaction are crucial, and it’s gratifying to know that you felt this throughout the process.
Thank you once again for your high recommendation! We appreciate your trust in our services and look forward to assisting you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your beautiful new windows and doors!
Regards
EcoReflect
I recently had double-glazed windows…
I recently had double-glazed windows installed at my investment Property by EcoReflect Window, and I’m very happy with the outcome. From start to finish, the team was professional, efficient, and clearly skilled in their work.
The installation was completed to a high standard, and they left everything clean and tidy afterwards, which I really appreciated. The entire process was smooth, and the customer service was excellent throughout.
I would highly recommend EcoReflect Window to anyone looking for quality workmanship and reliable service. Extremely satisfied with my new windows!
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von EcoReflect Windows Direct
Hi Raj
Thank you so much for taking the time to share your experience with EcoReflect Window! Your thoughtful review means a lot to us and serves as a testament to the hard work and dedication of our team.
We’re thrilled to hear that you are happy with the double-glazed windows installed at your investment property. It’s wonderful to know that our professionalism and efficiency stood out to you throughout the entire process. We take great pride in our workmanship, and it’s gratifying to hear that you found the installation to be completed to a high standard.
We understand that leaving your space clean and tidy is just as important as the installation itself, and we’re glad that our team’s efforts in this area were appreciated. Customer satisfaction is our top priority, and it’s rewarding to know that you experienced excellent service from start to finish.
Your recommendation means the world to us, and we are grateful for your trust in EcoReflect Window. We are always here to provide quality workmanship and reliable service to our clients, and feedback like yours motivates us to keep striving for excellence.
Should you need any assistance in the future or have any questions about your new windows, please don’t hesitate to reach out. Thank you once again for your kind words, and we wish you all the best with your investment property!
Regards
EcoReflect
I would definitely recommend great…
I would definitely recommend great customers service very satisfied with clean and tidy job.
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von EcoReflect Windows Direct
Hi Falgun
Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our customer service.
At our company, we always strive to provide not just excellent service but also a clean and tidy job, as we believe these elements are crucial in ensuring our customers' satisfaction. Your feedback reinforces our commitment to maintaining high standards, and it’s incredibly rewarding to know that our efforts have made a difference for you.
We’re always here to assist you, and if there’s anything more we can do to enhance your experience, please don’t hesitate to reach out. Thank you once again for your recommendation; it means the world to us! We look forward to the opportunity to serve you again in the future.
Regards
EcoReflect
I recently changed my window to double …
I recently changed my window to double glazing windows installed by EcoReflect Window, and I’m extremely pleased with the results. The team did an excellent job from start to finish—professional, efficient, and clearly experienced in what they do.
Installation process :-
The whole process was smooth, and the customer service was great throughout.
I would definitely recommend EcoReflect Window to anyone looking for quality and good service
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von EcoReflect Windows Direct
Hi Ashish
Thank you so much for your glowing 5-star review! We are truly delighted to hear that you are extremely pleased with your new double glazing windows.
Your feedback highlights the hard work and dedication of our team, and it’s wonderful to know that their professionalism and efficiency made a positive impact on your experience. We take great pride in the quality of our workmanship, and it’s rewarding to hear that the installation was carried out to such a high standard.
We also appreciate your kind words about our customer service. We strive to ensure that every step of the process is smooth and enjoyable, and it’s fantastic to know that we met your expectations. Leaving your home clean and tidy after the installation is something we prioritize, so we’re glad you noticed and appreciated that aspect as well.
Thank you for recommending EcoReflect Window to others! Your trust means a lot to us, and we are thrilled to have been able to assist you with your double glazing needs. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new windows, and we hope to serve you again!
Regards
EcoReflect
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.