Invygo is totally unprofessional and irresponsible when it comes to customer. I have had v bad exp with invygo. They gave me a car without breaks, then they gave me replacement of old model car fully... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Invygo is totally unprofessional and irresponsible when it comes to customer. I have had v bad exp with invygo. They gave me a car without breaks, then they gave me replacement of old model car fully... Mehr ansehen
Unternehmen hat geantwortet
These guys are absolute charlatans. I rented a car a shirt period of time and when e car was collected it was fine... Later they said the car was damaged which must have been there driver when he coll... Mehr ansehen
Unternehmen hat geantwortet
0 stars (if I could). My experience with Invygo has been the worst car rental experience I've ever had. I would strongly advise anyone considering renting from them to think twice. Throu... Mehr ansehen
Unternehmen hat geantwortet
Subscribed to a car for 10 days with invygo, the pickup and dropoff experience was refreshingly smooth. The third party dealership asked for physical documents on pickup which wasn't a blocker. We p... Mehr ansehen
Unternehmen hat geantwortet
invygo is a leading digital platform for car subscriptions — with no complicated conditions — available in the UAE, Saudi Arabia, and Qatar. It offers a unique service in the UAE market: invygo doesn’t just provide a car — it delivers a complete experience, covering everything from maintenance to insurance. All you have to do is drive. Here are some key features of the service: Choose your car via the website or mobile app. Pricing includes insurance, maintenance, roadside assistance, and more. No guarantor, proof of income, or down payment required. Change your car or cancel your subscription anytime. _______________________________________________________________ انفيجو منصة رقمية رائدة لاشتراكات السيارات - بدون شروط معقدة - متوفرة في الإمارات العربية المتحدة والمملكة العربية السعودية وقطر. تقدم خدمة فريدة في سوق الإمارات العربية المتحدة: انفيجو لا توفر سيارة فحسب، بل تقدم تجربة متكاملة، تغطي كل شيء من الصيانة إلى التأمين. كل ما عليك فعله هو القيادة. إليك بعض الميزات الرئيسية للخدمة: اختر سيارتك عبر الموقع الإلكتروني أو تطبيق الهاتف. يشمل السعر التأمين والصيانة والمساعدة على الطريق والمزيد. لا حاجة لكفيل أو إثبات دخل أو دفعة أولى. غيّر سيارتك أو ألغِ اشتراكك في أي وقت.
Dubai, Vereinigte Arabische Emirate (VAE)
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
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I’ve been using invygo for the past 2 years in both Dubai and Saudi. Service and flexibility is amazing, was just the solution I needed

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I found it very convenient. Especiammy since i need to switch vehicle from time to timz when family visits. The doorstep delivery avoids the super annoying commute that I use to do when renting

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Awful experience — I do not recommend this company. I rented a car on a 1-month fixed contract, and the day before returning it, they withdrew money from my account for the next month without authorization. That is illegal!

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Unethical treatment. We booked our car for 7 days, but they force you to return the car on the 6th day, or they will renew for another 7 days.
Spoke to their support agents, and was shocked to see they simply do not understand that we paid for 1 week (24 x 7) subscription, and they insist on charging us another week renewal unless we returned the car on the 6th day.

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Incredible inconsiderate company. Do not do it. They cancelled a 9 month contract early and hide behind the car dealer as a reason. We still do not know the reason. No compensation or even a solution(we just wanted the same type, same rate) They told us to swap the car online for a more expensive one and pay an early cancellation fee of 1200 SAR!!! While they are cancelling early. Hours of useless chat communication without any consideration or accountability of there mistake. It is time the Saudi consumer law authorities follow up with them

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I rented a car from Invygo with full insurance. The car broke down due to mechanical issues – no accident occurred. I immediately sent them photos and videos from the breakdown location. Despite this, they are trying to charge me over AED 5,000 in damages with photos dated after my rental period and without any official police report. Instead of resolving, they sent the case to debt collectors who are harassing me. I have filed complaints with Meydan Free Zone and Dubai Consumer Protection. Very disappointed – renters should be careful.

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Invygo hires third parties to provide the cars and apparently, they do not check the reliability of them. They provided me with a filthy car and the service to exchange it was not the best. I wish I could refer Invygo to others but I will definitely not. Actually renting a car at a company desk seems to be the best option.

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GIVE ME ALL MY MONEY BACK!!!!! THIS “company” IS A FULL SCAM!!! MY CAR SHOULD HAVE BEEN DELIVERED UNTIL 12:00PM BUT IT HASNT! CUSTOMER SERVICE IS THE WORST, NOBODY TO REACH, NO WHATSAPP, NO HOTLINE ON WEEKENDS, DURING THE WEEK ALSO NOBODY PICKED UP!!!!! I need a car and I got scammed!!!!!!!!! TRANSFER ALL MY MONEY BACK!!!

Antwort von invygo
I’ve never had a worse experience with a rental company in my life. Invygo is a complete scam, and I’m warning everyone to stay away.
Here’s exactly what happened:
I rented a car through their app, followed every instruction, and drove safely. Then someone hit me while the car was parked. I did the responsible thing: I filed a police report, and the report clearly stated that the damage was caused by a non-party — meaning I wasn’t even involved in the accident!
Despite this, Invygo turned around and sent me a damage invoice anyway. They ignored the police report and tried to force me to pay for damage I didn’t cause. On top of that, the contract they claim I signed? Not my name. Not my signature. Not even the same car model I was driving. It’s as if they just made it up to get money from me.
To make it worse, their app hides all the important insurance terms behind tiny “Learn More” links in unreadable font sizes. No clear explanation, no transparency — just shady tactics to trick you. Then they tried to charge me 1680 AED for a small scratch. Absolutely ridiculous.
This is a textbook scam: unclear contracts, hidden policies, and pushing fake charges on customers hoping they won’t fight back. I’ve submitted a complaint and I will escalate it legally if they don’t drop these bogus fees.
Avoid this company at all costs. It’s not worth the headache, the stress, or the money. I’ll never use them again and will warn everyone I know.

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I will never again rent a car with them. Mileage claim policy appears to be a scam. They charged me 2500aed after i return my car. I absolutely dislike the way they operate. Its dishonest and unprofessional.

Antwort von invygo
Disappointing Experience with Invygo, Hidden Mileage Charges After Leaving the Country
At first glance, Invygo's car subscription service appears to be good, the app is user-friendly and the rental process is straightforward. However, the real issues began after I returned the vehicle and left the country.
About 10 days after dropping off the vehicle, I received a sudden mileage charge with no prior explanation. Then things got worse: Invygo sent me three different invoices, each with a different amount, and the final one was significantly higher than the previous two.
Each time, Invygo blamed the discrepancy on their dealer partner (Quick Lease), claiming it was their mistake.
Honestly, how can you trust a company that can’t provide consistent and transparent billing?
It feels like Invygo is using its position as a large company to take advantage of individuals who have limited recourse, especially when they're no longer in the country. The mileage claim system seems like a secondary revenue stream, rather than a fair and transparent process.
I do not recommend Invygo. Next time, I’ll go with a company outside the Middle East, where customer trust and clarity are treated more seriously, and where the priority isn’t just squeezing more money out after the contract ends.
Be very cautious.

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Am picking up my car right now. The car does not match the description at all. It is dirty and covered in scratches. The photos are completely different in the app. Invygo phone lines not working and the chat option doesn’t either. Terrible terrible experience.

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Car breaks down and it takes 6 hours for a technician to come out to see that the battery is flat and still have to argue that something is wrong with it..

Antwort von invygo
I booked a car from Invygo and they gave me the car from Motor Kart company. Upon returning the car on the time I booked, they said they cannot come and park the car outside. So this is what happens, police just came and roving around 2AM and gave fine. It should not be happen, if they take the car on time. And they are the one instructed me to park the car outside and put the key on mat. And now they are asking for fine that I believe I am not responsible. Motor kart and invygo just want you to know that I am a law abiding citizen and I am driving safely without fine, and now you will ask me to pay because of your advised to park outside and not take the car on time. Worst car rental that I have experienced. I don't recommend it if you don't want any headache and hassle.

Antwort von invygo
I need assistance my car does not start. I explain to the service assistant i need to be early in the office so if the technician will take long I better grab a taxi and fix it after work, assistance person told me you’re near, the technician will be there quck, a hour later I call the service assistant again asking long long more it will take and they told me the driver was on his way still. 15 minutes later a person from the assistance centre called telling me the technician was on his way, I asked again how long it will take, the person told me I don’t know, I asked for his location and he told me, I know his location but I don’t know how long it will take, I said, can you tell me the location so I can check on Google map? I can’t spend the morning here, I said clearly I need it quick otherwise I’d do it in the evening that I have plenty of time and the guy from the assistance service neither give me the technician location neither the time this would take. Basically I had no choice but wait and the got me blind like I had nothing better to do when I said from the very beginning I NEED TO BE IN THE OFFICE EARLY, IF IT GOING TO TAKE LONG I CAN CALK AGAIN IN THE EVENING COS I WILL HAVE PLENTY OF TIME, that’s really pissed me off.

Antwort von invygo
This rental company completely failed to honor my reservation. Instead of providing the car from the dealer shown on my booking , they claimed it wasn’t available and forced me to rent from another dealer . They refused to take responsibility for their mistake and left me stranded along with my family which includes a 3 year old kid with no other option. I was supposed to meet my parents and friends and needed car in time. They wasted my whole day.This was misleading, unprofessional, and a complete waste of time. I would never trust them again—avoid at all costs!

Antwort von invygo
it was the worst rent car service I ever had, their customer services are not responding in time, the number they put doesn't take phone except for new booking, they charge 16% for anything plus their car provider commission, you will be end up pay for traffic fine more 50% extra charges
Invygo is really so bad.

Antwort von invygo
They delivered a car not matching description, with 30% more mileage, cigarette burns and damaged seats

Antwort von invygo
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