Integro Medical Cannabis clinics Bewertungen 462

TrustScore 4.5 von 5

4.4

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I’m a happy patient with Integro, I’ve been with them for over 2 years now and I feel even though there has been a few hick ups in the early days, I feel I've definitely made the right choice for my... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Was a long standing patient for 2 years, but the fee's all added up, and when Medicann came around, I know anyone who was short for cash made the move, not because they wanted to, more cause it ma... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Took exactly 1 week until 1st consultation on errors from my side so could have been quicker . Spoke to Dr Nora outstanding service never belittled or made me feel awkward when explaining my usage and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Staff are very helpful and I’ve never had a bad experience booking my medication or reviews. New app is a lot easier to use! Once my meds arrived a day late but this was communicated to me via email a... Mehr ansehen

Unternehmensdetails

  1. Gesundheitsberater

Vom Unternehmen geschrieben

We offer the UK’s leading cannabis-based therapy and care for patients suffering from chronic pain and psychiatric conditions. Our specialist Doctors provide expert advice through one-to-one video consultations and on-going support through our clinic nurse. Register with Integro Medical Cannabis clinics today for your free eligibility assessment.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

462 Bewertungen

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Bewertet mit 5 von 5 Sternen

Fantastic facility and long overdue.

Fantastic facility and long overdue.
The Dr’s have a genuine compassion and understanding of alternative therapies for individuals. The only downside is the affordability of the products and the buying blind is an inconvenience as you can’t return.?
So your lumbered with a product you can’t use, and feel proper shook down, even the unlicenced providers arnt this ruthless, as they’ll test and see their product before sale.
Same old story where Government is involved.

1. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Integro Medical Cannabis clinics

Thank you for your feedback! We’re glad to hear you’ve had a positive experience with our team.

Bewertet mit 5 von 5 Sternen

Brilliant company who put you totally…

Brilliant company who put you totally at ease with the prescribing of medical cannabis/marijuana. Massive thanks to Dr Sunny for my initial consultation and for accepting me and a huge thanks to James for my follow up appointment and for being a lovely fella who is so knowledgeable about the MC and which strain will help with pain/mental health/insomnia etc. Thank you to the whole company and I would not hesitate to recommend Integro to anyone looking into MC.

14. Oktober 2024
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Antwort von Integro Medical Cannabis clinics

Thank you for your kind review! We’re glad to hear Dr. Nayee and Nurse James provided great support and helped with your treatment. We appreciate your recommendation and are always here to help!

Bewertet mit 5 von 5 Sternen

What a fantastic company ive never felt…

What a fantastic company ive never felt more comfortable discussing my condition with anyone not even my own gp james was fab so nice and very helpful im looking forward to starting my journey

4. Oktober 2024
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Antwort von Integro Medical Cannabis clinics

Thank you for your kind review! We’re glad James made you feel comfortable and supported. We’re excited to be part of your journey!

Bewertet mit 5 von 5 Sternen

Very easy to talk too

Very easy to talk too, very friendly and very knowledgeable.

1. Oktober 2024
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Antwort von Integro Medical Cannabis clinics

Thank you for your great review! We’re glad to hear you found our team friendly, approachable, and knowledgeable. We appreciate your feedback!

Bewertet mit 4 von 5 Sternen

Excellent service and access to full…

Excellent service and access to full medical list of available medications, excellent and informed staff, nurses and Drs. Only 4* due to delay of patient portal that will make life easier for all. I would highly recommend to anyone considering, to give Integro a god consider as I know most people are happy with the level of care they receive. Especially nurse James, and Dr T. Ahsan. Both excellent.

27. September 2024
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Antwort von Integro Medical Cannabis clinics

Thank you for your great review! We’re glad to hear you had a positive experience with our team, especially Nurse James and Dr. Ahsan. We appreciate your feedback and your recommendation means a lot to us!

Bewertet mit 5 von 5 Sternen

Great clinic

Integro is the best clinic, i iwish they had an app. Its down to you the patient to call and follow up becuase it isnt streamlined, dispite that this clinic is the best. Fast, efficient and up to date. Just wish it was cheaper.

26. September 2024
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Antwort von Integro Medical Cannabis clinics

Thank you for your review! We’ll continue working to improve and provide fast, efficient care!

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service felt listened too and helped during the appointment thanks again

24. September 2024
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Antwort von Integro Medical Cannabis clinics

Thank you for your great review! We’re glad to hear you felt listened to and supported during your appointment. We appreciate your feedback!

Bewertet mit 5 von 5 Sternen

Great service very helpful

Great service very helpful and informative. I’m more happy with my experience far with Integro

24. September 2024
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Antwort von Integro Medical Cannabis clinics

Thank you for your positive review! We’re so glad to hear you’re happy with your experience and found our service helpful and informative. We appreciate your feedback!

Bewertet mit 5 von 5 Sternen

Extremely helpful at every turn

Extremely helpful at every turn. Don’t hesitate to contact Integro for an alternative medication ✌🏻

24. September 2024
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Antwort von Integro Medical Cannabis clinics

Thank you for your great review! We’re so glad to hear you found our team helpful. We appreciate your recommendation and are always here if you need us!

Bewertet mit 5 von 5 Sternen

Great fast and knowledgeable helpful…

Great fast and knowledgeable helpful staff. Would highly recommend this company

17. September 2024
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Antwort von Integro Medical Cannabis clinics

Thank you for your fantastic review! We’re glad to hear you had a positive experience with our team. We truly appreciate your recommendation!

Bewertet mit 5 von 5 Sternen

Once I gave them the information they…

Once I have them the information they needed, it was very easy to get started. The consultation was straightforward.

16. September 2024
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Antwort von Integro Medical Cannabis clinics

Thank you for your review! We’re glad to hear the process was easy and straightforward. We appreciate your feedback!

Bewertet mit 5 von 5 Sternen

Great firm

Great firm. The process was easy from applying to delivery of medicines

13. September 2024
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Antwort von Integro Medical Cannabis clinics

Thank you for your review! We’re glad to hear the process was smooth from start to finish. We appreciate your feedback!

Bewertet mit 5 von 5 Sternen

Professional & caring

This clinic provides an extremely professional and caring service which I would recommend without hesitation

13. September 2024
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Antwort von Integro Medical Cannabis clinics

Thank you for your kind review! We’re so glad to hear you found our service professional and caring. Your recommendation means a lot to us!

Bewertet mit 5 von 5 Sternen

Dr Niraj Singh

Had my appointment today with Dr Niraj Singh and it was amazing although I was very nervous at first he put my mind at ease and really took the time to find out about my struggles aswell as find out what I wanted to happen moving forward I can’t thank him enough

11. September 2024
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Antwort von Integro Medical Cannabis clinics

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Dr. Singh. We truly appreciate your feedback. We're here to support you on your journey!

Bewertet mit 5 von 5 Sternen

Absolutely incredible company.

Absolutely incredible company.

Nice to see that we are recognising now that popping pill after pill isn’t the answer for a lot of us and plant medicine can help so many people.

Dr’s so friendly, listen to your needs, no judgement as sometimes the traditional methods just don’t work.

My insomnia is almost cured, never thought I would say this.

Thank you Integrow, your team are excellent in every way.

6. September 2024
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Antwort von Integro Medical Cannabis clinics

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with us. Our team takes great pride in providing compassionate care, and we're so happy to have been a part of your journey. Thanks again for your support!

Bewertet mit 5 von 5 Sternen

Lifesavers, Excellent staff. Especially Dr James Thank you

Wow not only is the doctors do friendly they have literally changed my life.
Suffering with ADHD is so tough along with every day life challenges. Having the support of these guys has really helped me. I’ve given up on our NHS but thanks to these guys I don’t need them.

3. September 2024
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Antwort von Integro Medical Cannabis clinics

Thank you for sharing your experience! We’re so glad to hear that our team has made such a positive impact on your life. It’s wonderful to know we’ve been able to provide the support you needed. We’re here for you every step of the way, and we truly appreciate your trust in us!

Bewertet mit 5 von 5 Sternen

Compassionate care, with a personal touch. A genuine clinic

Since transferring over from Curaleaf, I could not be more satisfied with my experience with Integro.

As I'm seeking diagnosis of autism after a lifetime of being misunderstood, and having my symptoms masked by my primary caregivers as a child and diagnosed only as depression/anxiety, my case is in an understandably grey area for most clinicians, with my GP themselves having stated they do not know what to do with me.

But here at Integro? They just get it. My initial consultation with Dr. Niraj was straight to the point - he had clearly tried to understand my needs as a patient before even speaking to me, and this was clear in conversation too. My follow-up with Dr. Tahzid was similarly professional, and again I had a feeling that he had tried to understand my needs before we had even started speaking - I felt totally at ease with both clinicians in discussing not just my medication needs, but also the psychological state I was in and how this was affecting my day to day vis family life, work prospects, etc.

I would also like to give a special shout out to Darnell and Joanne, from the coordinator team onboarding new patients - as you may suspect, I can be a difficult customer and completely unreasonable at times - both of these treasures handled my attitude professionally, and still operated with patient needs in mind. As somebody who can have frequent meltdowns and "antisocial episodes," and has been often misunderstood and pushed away because of this, my gratitude to both of these people is endless.

In terms of medication quality - the Grow range of products have not disappointed in the slightest (naturally terpenes can be lacking but you get what you pay for plus peace of mind), and the relief I've found has been leaps and bounds ahead of the competition I've tried so far. It goes without saying that through IPS, Integro's partner pharmacy, you can request practically every brand of medical cannabis available in the UK, so keep this in mind when requesting your script too.

The only thing I will comment on, which some may find difficult, is that there is no front-end patient portal for arranging appointments, accessing documents, etc, which leaves you with telephone and (e)mail as your only recourse to correspondence currently. I have found every team member I've interacted with via email to be extremely polite and professional, with a response given within 24 hours on all occasions, and would recommend this avenue to anybody experiencing difficulties via telephone.

Overall, I couldn't be more grateful to the team at Integro, and it's going to take some convincing to consider anywhere else for the foreseeable future. Thank you to you all again.

EDIT: If I could get this company some form of additional recognition or accolade I would; since last year's review, Integro have now introduced a front end patient portal system! I haven't experienced a single issue since it was introduced, and it has streamlined the entire process of ordering medication and booking a consult, making the management of my condition as simple, uneventful, and effective as it should be.

Thank you for everything you guys do at Integro - you probably get less gratitude from the patients nowadays, but it is there.

29. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Integro Medical Cannabis clinics

Thank you so much for sharing your thoughtful and detailed review! We’re truly honoured to hear about your positive experience with our team, from your consultations with Dr. Singh and Dr. Ahsan to the support from Darnell and Joanne. We strive to provide compassionate and personalised care, so it’s wonderful to know you felt understood and supported throughout the process. We also appreciate your feedback about the patient portal, and we’re always looking for ways to improve. Thank you for trusting us with your care, and we’re grateful to be a part of your journey!

Bewertet mit 5 von 5 Sternen

Amazing

5**** star service.

1. September 2024
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Antwort von Integro Medical Cannabis clinics

Thank you for the fantastic review! We're thrilled to hear you had a great experience. If there's anything else we can do for you, please let us know!

Bewertet mit 1 von 5 Sternen

Poor service

I have been left holding on the phone over 3 calls for 6 hrs, then to be told the clinic was closed, on this experience, I called I requested a prescription, it was paid, Thursday and at 9.30am on a Friday morning I called the pharmacy to request a Saturday delivery, they said they didn't do that anymore, they assured me that the prescription had no issues and my prescription would definately reach me by Saturday, I then received a call from the pharmacy on Friday evening at 5.30pm to say that they could not fill the prescription because they had run out of the medication I need and that I obviously the would not receive it, this all happened half an hour after the clinic was shut, I am angry and disappointed because this is not an inexpensive treatment if this Clinic want to be taken seriously they will treat medication and their patients with respect. Won't be using them again

30. August 2024
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Antwort von Integro Medical Cannabis clinics

I’m really sorry to hear about the difficulties you experienced. Your frustration is completely understandable, and we sincerely apologise for the inconvenience and miscommunication. We strive to provide reliable service and will review this situation to prevent similar issues in the future. Thank you for your feedback, and we hope you give us another chance to make things right. If you have any further concerns please do reach out.

Bewertet mit 5 von 5 Sternen

Since joining Integro from Lyphe

Since joining Integro from Lyphe, my cannabis journey gets better and better. After having to unexpectedly move home and deal with a family bereavement, I've had nothing but support from the whole team, specially nurse James. I used to wait 2-3 weeks for a prescription to be processed. These mad men at integro are smashing the doors off with their swift prescription processing being days, not weeks. Anyone thinking of switching to Integro, make that move. Take back control of Ur pain management 💪❤️

30. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Integro Medical Cannabis clinics

Thank you for sharing your positive experience with us! We're glad to hear that your journey with Integro has been so supportive and efficient. It’s great to know that our team, especially Nurse James, has been able to assist you effectively. We appreciate your recommendation and look forward to continuing to support you. ❤️

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