“I’ve been really happy with my insurance company — honestly, they make everything so much easier than I expected. The whole process is super easy to navigate, whether you’re looking up your policy,... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a glitch in applying for renewal of my insurance policy. My enquiry was meet with a highly courteous & prompt response. Thank you kindly.
Unternehmen hat geantwortet
I’m really happy with this insurance. The whole process was simple and easy to understand, and the team was very helpful and responsive whenever I had questions. It gives me peace of mind knowing I’m... Mehr ansehen
Unternehmen hat geantwortet
The person who called me was most persistent with a service mind and business driven. The admin fee compared to the actual cost of the insurance policy is far too high particularly as we live in a dig... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Kontaktinformationen
Level 2, 696 Bourke Street, 3000, Melbourne, Australien
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4.7
Hervorragend
2054 Bewertungen
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Jona was very helpful and patient in…
Jona was very helpful and patient in assisting me to renew my insurance
8. April 2026
Antwort von insurance.com.au
Hi Paula, Thank you for your lovely feedback. It’s great to hear Jona supported you so well and made the renewal process easier.
Kind and helpful and sorted out my…
Kind and helpful and sorted out my issue quickly and efficiently
31. März 2026
Antwort von insurance.com.au
Hi Kate,
Thank you for your review. We’re glad to hear Jona was able to help and get your issue sorted quickly and efficiently.
Easy to understand and affordable
Easy to understand and affordable. Website was a bit glitchy though.
31. März 2026
Antwort von insurance.com.au
Hi Danielle,
Thank you for your feedback. At insurance.com.au, we aim to provide a clear and seamless experience, so we’re glad this came through overall. We’re sorry to hear about the website glitches and would appreciate any additional details at support@insurance.com.au to help us improve.
Antwort von insurance.com.au
Hi there,
Thank you for your review! At insurance.com.au, we aim to make online processes quick and easy, so it’s great to hear this was your experience.
very good for Your service.
31. März 2026
Antwort von insurance.com.au
Hi Sun,
Thank you for your kind feedback. We’re glad you’re happy with our service.
Very easy to renew policy.
7. April 2026
Antwort von insurance.com.au
Hi Sue, Thank you for your review. At insurance.com.au, we aim to make renewals quick and easy, so it’s great to hear this was your experience.
I spoke to someone on the phone which…
I spoke to someone on the phone which was useful as I had difficulty logging in to renew my policy. The person I spoke to was ver helpful and patient.
30. März 2026
Antwort von insurance.com.au
Hi Michelle, Thanks for sharing your experience! It’s great to hear Winalyn was able to support you and make the process easier.
Antwort von insurance.com.au
Hi Yuhong Li,
Thank you for your kind review. We are glad you had a good experience with insurance.com.au.
Antwort von insurance.com.au
Hi Alexandros, Thank you for your review. At insurance.com.au, we aim to deliver fast and efficient service, so it’s great to hear this was your experience.
Always a great service.
I had a representative to guide me patiently over the phone step by step to renew my insurance
it was fast efficient and pleasant
same as in the past decade or so that I have been a client.
Always a professional care
Always a great service.
29. März 2026
Antwort von insurance.com.au
Hi Jimmy,
Thank you for your kind words and for being a long-standing client. We are glad Wenzeth was able to guide you patiently through the renewal and make the process fast and efficient. It’s wonderful to know we have consistently delivered the level of service you expect.
Good service mind but high admin fee
The person who called me was most persistent with a service mind and business driven. The admin fee compared to the actual cost of the insurance policy is far too high particularly as we live in a digital age. Admin fee should be less for people who are starting their career.
26. März 2026
Antwort von insurance.com.au
Hi Salak, Thank you for your review. We’re glad you had a positive experience with our team, and we appreciate your feedback on fees. We have shared your comments with the team as part of our ongoing improvements.
Antwort von insurance.com.au
Hi Emma,
Thank you for the lovely review. We are glad that you had a great experience with insurance.com.au.
Poor service
Had to email several times to get an answer and once I bought I realised what I was seeking not quite what I got
2. April 2026
Antwort von insurance.com.au
Hi David,
Thank you for your feedback. We’re sorry to hear your experience wasn’t as clear as expected and that you needed to follow up multiple times. We aim to provide clear and timely information to help clients choose the right cover, and it’s disappointing we didn’t meet that standard here. We have passed your comments on to the team for review. If you have any further concerns, please call 1300 468 730.
Antwort von insurance.com.au
Hi Raylene,
Thank you for your review. At insurance.com.au, we aim to make the process easy and stress-free, so it’s great to hear this was your experience.
Incredible customer service!
1. April 2026
Antwort von insurance.com.au
Hi Yen, Thanks so much for your feedback! We are glad you had a great experience with our customer service team.
Thanks to CCAA for setting this deal…
Thanks to CCAA for setting this deal up. It was seamless and easy to obtain the right policy for my needs.
31. März 2026
Antwort von insurance.com.au
Hi Ian, Thanks for sharing your experience! We’re glad everything was smooth and that our partnership with CCAA helped you find the right cover with ease.
Antwort von insurance.com.au
Hi Kristy, Thanks for sharing your experience! It’s great to hear that Hillary provided helpful and patient support.
Easy and clear transaction
Easy and clear transaction, helpful online and over the phone help,
30. März 2026
Antwort von insurance.com.au
Hi Lawrence, Thanks for sharing your experience! It’s great to hear Jane and Reign were able to assist and make the process easy for you.
Covers your needs
Helpful and knowledgeable support with easy to follow guidance when needed.
18. März 2026
Antwort von insurance.com.au
Hi Diego, Thank you for your feedback.
We’re pleased to hear the cover met your needs and that Winalyn could provide helpful, knowledgeable support along the way.
Excellent support on the helpline
Excellent support on the helpline, very polite & helpful.
31. März 2026
Antwort von insurance.com.au
Hi Sushoban,
Thank you for your review. At insurance.com.au, we aim to provide supportive and professional service, so it’s wonderful to hear Wenzeth delivered this for you.
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