This is a great company, the only one I know that delivers high quality kiln dried logs for log burners normally the next business day. Other companies I've tried all take weeks usually. The couriers... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Having just started using this company i find that the administration side is excellent but after admin sorted its the haulier who lets co.pany down Payment always paid up front so all you want is... Mehr ansehen
Unternehmen hat geantwortet
Logs were delivered dry and they burned hot straight away. Service was helpful, friendly and efficient. I ordered shortly before Christmas when others had let me down and InstantLogs were great. A spe... Mehr ansehen
Unternehmen hat geantwortet
The process was simple, prices with 24hr delivery were very reasonable and the delivery itself was faultless. The quality of our oak logs was good and they were well packed, including some nice freebi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Brennholzhändler
- Kohlelieferant
- Kraftstofflieferant
- Kessel- und Heizungstechnik
- Holzhandlung
- Unternehmen für Festbrennstoffe
Vom Unternehmen geschrieben
At Instant Logs, we are proud to be a trusted supplier of high-quality firewood logs, wood pellets, and briquettes across the UK. We are Ready to Burn approved, ensuring that all our products meet stringent quality standards for efficiency and environmental responsibility. Where applicable, we also offer FSC-certified products, demonstrating our commitment to sustainability and responsible sourcing. Our range includes low-moisture kiln-dried logs, which provide superior burning performance with reduced emissions. We supply firewood logs in a variety of hardwoods, including ash, birch, oak, and hornbeam, ensuring we cater to different preferences and heating needs. For added convenience, we offer our products in various formats, including bulk bags, nets of wood, and heat logs such as Shimada and Pini Kay. In addition to firewood logs, we provide premium wood pellets and briquettes, perfect for biomass boilers and wood-burning stoves, offering long-lasting heat and high efficiency. Whether you're looking for bulk orders or more convenient packaging, we ensure fast and reliable delivery to keep your home warm all year round. At Instant Logs, we pride ourselves on exceptional customer service and the quality of our products. We strive to offer the best heating solutions, whether you're after heat logs, briquettes, or wood pellets, with sustainability at the heart of everything we do. Choose Instant Logs for reliable, eco-friendly fuel.
Next Day Delivery
Vom Unternehmen geschrieben
- Need your products quickly?
- Need your firewood logs, wood pellets, or briquettes fast? At Instant Logs, we offer a reliable next-day delivery service, perfect for when you need high-quality fuel in a hurry. Whether it's a bulk order of logs or a few nets for convenience, we ensure your products arrive quickly so you're never left out in the cold. Trust us for fast, efficient delivery when you need it most!
Kontaktinformationen
Stanmore Industrial Estate, UNIT 3, WV15 5HP, Wolverhampton, Vereinigtes Königreich
- 0121 389 8536
- info@instantlogs.co.uk
- instantlogs.co.uk
Kiln Dried Crates
4.8
Hervorragend
294 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Antwort von InstantLogs
Hi Tom,
Thank you! We're so glad to hear that you had a great experience with us. We really appreciate your kind words about our team and the quality of our logs. We look forward to serving you again soon.
Best Regards,
Instant Logs Team
Well Managed
My order was well managed and the delivery went well. The delivery driver was excellent. The logs stack well and are good and dry.
10. Februar 2025
Antwort von InstantLogs
Hello Ian,
We're thrilled to hear that you were satisfied with our product and service. We sincerely apologise that our pricing didn’t align with your expectations after exploring other options. We regret any disappointment regarding the price. As mentioned, we’d be more than happy to accommodate a price match on this occasion. If you could kindly provide us with the details of where you found the same product at a better value, we’ll do everything we can to assist you.
Best Regards,
Instant Logs Team
Order arrived on time and driver was…
Order arrived on time and driver was very helpful
5. Februar 2025
Antwort von InstantLogs
Hi Joyce,
Thank you for your kind words. We're thrilled to hear that your order arrived on time and that the driver was helpful. We truly appreciate your feedback.
Kind Regards,
Instant Logs Team
Antwort von InstantLogs
Hi Colin,
Thanks so much for the fantastic review! We're glad to hear you had a great experience, and we can't wait to welcome you back next time!
Best regards,
Instant Logs Team
Pellet delivery
Rebecca called as promised, the pellets arrived at the arranged time, and the lovely delivery driver put the pallet exactly where I needed it.
Thank you
Penny Hay
31. Januar 2025
Antwort von InstantLogs
Hi Penny,
Thank you so much for taking the time to leave such a lovely review! We’re thrilled to hear that Rebecca was able to stay in touch as promised, and that the delivery went smoothly. Our team works hard to ensure everything arrives on time and in the right spot, so it’s great to know the driver placed the pallet exactly where you needed it.
If there’s anything else we can assist with in the future, please don’t hesitate to reach out. We truly appreciate your business!
Thanks again,
Instant Logs Team
Fast delivery
Fast delivery, even to remote Highlands of Scotland! Good communication and customer service.
25. Januar 2025
Antwort von InstantLogs
Hi Terry,
Thank you for your kind words! We're so pleased to hear that we were able to deliver quickly to the Highlands of Scotland, and that you were happy with our communication and customer service. We always strive to make sure every delivery goes smoothly, no matter the location.
Thanks again for choosing us, and we look forward to serving you in the future!
Best regards,
Instant Logs Team
Arrived quickly and will use again
20. Januar 2025
Antwort von InstantLogs
Hi Mr Barton,
Thank you for your feedback! We’re glad to hear your order arrived quickly and that you plan to use us again. We look forward to serving you in the future!
Best regards,
Instant Logs Team
Quick delivery and great service
13. Januar 2025
Antwort von InstantLogs
Hi Lisa,
We really appreciate you taking the time to leave a review! It's great to hear that you were pleased with both the delivery speed and service. Thanks for choosing us, and we look forward to helping you again in the future!
Best regards,
Instant Logs Team
My son has used this company before and…
My son has used this company before and recommended them. Very quick delivery and no problems ordering.
10. Januar 2025
Antwort von InstantLogs
Thank you so much for your kind review! We're thrilled to hear that your son recommended us and that you had a positive experience with our service. Quick delivery and a smooth ordering process are what we strive for, and it's wonderful to know we met your expectations. We look forward to serving you again in the future! 😊
Antwort von InstantLogs
Thank you so much for your kind words! We're delighted to hear that you found our pricing reasonable and appreciated the fast delivery. Ensuring your order is well-packed and easy to handle is a top priority for us, so it’s great to know we hit the mark. We look forward to serving you again soon!
Unhappy
Delivery system is excellent, but I am not so happy with my last delivery of Birch logs, chosen because website states good for log burning stoves and logs are approx 25cms log, which they were on my previous delivery, but this delivery they are mostly 28-30 cms long and won’t fit straight on in my stove.
21. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von InstantLogs
Thank you for your feedback and for highlighting both the positives and your concerns. We are pleased to hear you’re satisfied with our delivery system but regret that this batch of Birch logs did not fully meet your expectations.
While our logs are advertised as being approximately 25cm, there can occasionally be some natural variation, and it seems you’ve received a batch on the longer side. We sincerely apologize for any inconvenience this has caused, especially in using them with your stove.
To make this right, we would be happy to offer you a discount as a gesture of goodwill. Please reach out to us at info@instantlogs.co.uk, and our team will assist you promptly.
We value your business and appreciate your understanding. Thank you for bringing this to our attention so we can continue improving our service and product.
Excellent Service
Very quick delivery, no delivery charge. Great value for money. Would buy again.
13. Januar 2025
Antwort von InstantLogs
Thank you for your kind review! We're so pleased to hear you enjoyed our quick delivery, free shipping, and great value. We look forward to your next purchase!
Antwort von InstantLogs
Thank you for your kind words! We're thrilled to hear that you had an excellent experience. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Excellent quality Oak logs perfectly…
Excellent quality Oak logs perfectly packed in large nets delivered on a pallet that can be used for making kindling!
Delivered onto my drive with no fuss.
I will be buying more.
Excellent value for money.
27. Dezember 2024
Antwort von InstantLogs
Thank you so much for your wonderful feedback! We're delighted to hear that you’re pleased with the quality of our oak logs and the convenience of the packaging and delivery. Your satisfaction and kind words mean a lot to us, and we’re thrilled to have met your expectations. We look forward to your next order and are committed to continuing to provide excellent value and service. Thank you again for choosing us! Stay warm!!
Fantastic service
Fantastic service, great logs at a good price. I’ve ordered both birch and oak.
26. Dezember 2024
Antwort von InstantLogs
Thank you for your wonderful review! We're thrilled to hear you were happy with our service and the quality of our birch and oak logs. It’s always our goal to provide great products at a good price, and we’re glad we hit the mark for you. Stay warm!
Great service & very helpful
1. Januar 2025
Antwort von InstantLogs
Thank you for your kind words! We're so pleased to hear you found our service helpful. It’s always our pleasure to assist, and we look forward to serving you again in the future! 😊
Antwort von InstantLogs
Thank you for your feedback! We're delighted to hear you’re happy with the quality of the logs and the timely delivery. We appreciate your support and look forward to serving you again in the future!
Antwort von InstantLogs
Thank you so much for your kind words! We’re thrilled to hear that you found the ordering process easy and the delivery fast. Your satisfaction is our top priority, and we're delighted to have met your expectations. Stay warm!
lovely load of logs ,good value ,prompt…
lovely load of logs ,good value ,prompt delivery, only complaint was nobody told me approx time of delivery despite being specifically asked too .
14. Dezember 2024
Antwort von InstantLogs
Thank you so much for your kind words about our logs, value, and prompt delivery! We’re thrilled to hear you were pleased with the quality and service overall.
We sincerely apologize for the inconvenience regarding the delivery timing. We understand how important it is to have clear communication, especially when requested. We use a 3rd party haulage company to fulfil our deliveries and will be reporting your comments back to them to ensure it doesn't happen again.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again!
Antwort von InstantLogs
Thank you for your kind words! We’re glad to hear that the wood met your expectations and does the job. Providing prompt service is important to us, and we appreciate your feedback. We look forward to serving you again
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