This is a great company, the only one I know that delivers high quality kiln dried logs for log burners normally the next business day. Other companies I've tried all take weeks usually. The couriers... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Having just started using this company i find that the administration side is excellent but after admin sorted its the haulier who lets co.pany down Payment always paid up front so all you want is... Mehr ansehen
Unternehmen hat geantwortet
Logs were delivered dry and they burned hot straight away. Service was helpful, friendly and efficient. I ordered shortly before Christmas when others had let me down and InstantLogs were great. A spe... Mehr ansehen
Unternehmen hat geantwortet
The process was simple, prices with 24hr delivery were very reasonable and the delivery itself was faultless. The quality of our oak logs was good and they were well packed, including some nice freebi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Brennholzhändler
- Kohlelieferant
- Kraftstofflieferant
- Kessel- und Heizungstechnik
- Holzhandlung
- Unternehmen für Festbrennstoffe
Vom Unternehmen geschrieben
At Instant Logs, we are proud to be a trusted supplier of high-quality firewood logs, wood pellets, and briquettes across the UK. We are Ready to Burn approved, ensuring that all our products meet stringent quality standards for efficiency and environmental responsibility. Where applicable, we also offer FSC-certified products, demonstrating our commitment to sustainability and responsible sourcing. Our range includes low-moisture kiln-dried logs, which provide superior burning performance with reduced emissions. We supply firewood logs in a variety of hardwoods, including ash, birch, oak, and hornbeam, ensuring we cater to different preferences and heating needs. For added convenience, we offer our products in various formats, including bulk bags, nets of wood, and heat logs such as Shimada and Pini Kay. In addition to firewood logs, we provide premium wood pellets and briquettes, perfect for biomass boilers and wood-burning stoves, offering long-lasting heat and high efficiency. Whether you're looking for bulk orders or more convenient packaging, we ensure fast and reliable delivery to keep your home warm all year round. At Instant Logs, we pride ourselves on exceptional customer service and the quality of our products. We strive to offer the best heating solutions, whether you're after heat logs, briquettes, or wood pellets, with sustainability at the heart of everything we do. Choose Instant Logs for reliable, eco-friendly fuel.
Next Day Delivery
Vom Unternehmen geschrieben
- Need your products quickly?
- Need your firewood logs, wood pellets, or briquettes fast? At Instant Logs, we offer a reliable next-day delivery service, perfect for when you need high-quality fuel in a hurry. Whether it's a bulk order of logs or a few nets for convenience, we ensure your products arrive quickly so you're never left out in the cold. Trust us for fast, efficient delivery when you need it most!
Kontaktinformationen
Stanmore Industrial Estate, UNIT 3, WV15 5HP, Wolverhampton, Vereinigtes Königreich
- 0121 389 8536
- info@instantlogs.co.uk
- instantlogs.co.uk
Kiln Dried Crates
4.8
Hervorragend
294 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von InstantLogs
Thank you, Dan, for your 5 star review. We strive to supply the best quality would be possible at the best price
Great delivery service
Great delivery service - on time both times we've ordered. No fuss. Logs great too - albeit a little larger for some types of wood, but no problems really!
4. Januar 2026
Antwort von InstantLogs
Hi Sam,
Thank you very much for your 5-star review and for ordering with us more than once. We really appreciate your continued support. We’re delighted to hear you’re happy with the delivery service and the quality of the logs. Thank you as well for the helpful feedback about log size. We’ll certainly take this on board as we continue to improve for our customers.
Kind regards,
The Instant Logs Team
Good logs. Not so good delivery.
The logs are good and burn well. But both times the delivery has been a day late. Which is annoying as the email says we have to wait in all day to receive delivery and we have no clue what time they will arrive. Surely someone could at least give us a rough time slot in the morning of the actual delivery day? And again, if they can’t deliver, surely someone should ring and let us know. So we don’t stay in for nothing.
And my other beef is that they won’t enter the property and wanted to leave a tonne bag in the lane. How are we expected to be able to move that?
3. Januar 2026
Antwort von InstantLogs
Thank you for your review, it is good to know you are happy with the quality of the wood we provide.
Our customer service team does offer a call service on the morning of your delivery to let you know what time to expect the logs to arrive?
Next time you order, please give us a call and we can provide you with a two hour timeslot on the day of your delivery to save you waiting in all day
On time and just as described thank you
2. Januar 2026
Antwort von InstantLogs
Hi John,
Thank you for your 4 star review and for taking the time to leave feedback. We’re really pleased to hear everything arrived on time and as described. If you don’t mind, we’d love to know what we could have done to earn the extra star, your feedback helps us improve for future orders and customers.
Kind regards,
The Instant Logs Team
Nice box of kindling and logs
Nice box of kindling and logs, well packaged and neatly delivered by DHL.
2. Januar 2026
Antwort von InstantLogs
Hi Dieter,
Thank you so much for your kind words! We’re delighted to hear that your kindling and logs arrived safely and well-packaged. Your feedback means a lot to us.
Kind regards,
The Instant Logs Team
First class service which included…
First class service which included accurate delivery time and communication with the admin and ordering personnel.
29. Dezember 2025
Antwort von InstantLogs
Hi Ronald,
Thank you for taking the time to leave such a positive review.
We’re delighted to hear that you were happy with the service, particularly our delivery accuracy and communication from the admin and ordering team. Providing a reliable and smooth experience is very important to us, so your feedback is greatly appreciated.
Thank you for choosing Instant Logs, we look forward to being of service again in the future.
Best regards,
The Instant Logs Team
The customer service was outstanding
The customer service was outstanding. For my initial purchase of pellets, Rebecca provided invaluable assistance with the arrangements. The delivery was swift, and the driver went above and beyond to ensure the pallet was placed in the garage just as needed.
29. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von InstantLogs
Hi Brandy,
Thank you so much for your wonderful review! We’re thrilled to hear that Rebecca and our delivery team could provide such helpful service and make your experience smooth. It’s always great to know that our efforts to go the extra mile are appreciated.
We look forward to assisting you again with any future orders.
Best regards,
The Instant Logs Team
Great Customer Service
Initial issue with a delivery was quickly rectified and the fact the customer service was so good, I have no hesitation in highly recommending. Will definitely use them again when the need arises.
Great company and a reasonable price on good quality wood.
22. Dezember 2025
Antwort von InstantLogs
Hi Andrew,
Thank you for your kind words! We’re glad we could quickly resolve the delivery issue and provide you with a positive experience. Your recommendation means a lot to us.
We look forward to supplying you with our quality logs again whenever the need arises.
Best regards,
The Instant Logs Team
Every box ticked
Great communication from the company. Delivered logs on day I asked for just before xmas. 1 hour notification before delivery on the day. Great quality logs, excellent value for money. Will definitely be using them again when I run out.
17. Dezember 2025
Antwort von InstantLogs
Hi Matthew,
Thank you for your fantastic review! We’re thrilled to hear that everything met your expectations, from communication to delivery and the quality of our logs. It’s great to know we could help make your Christmas preparations a little easier.
We really appreciate your support and look forward to supplying your logs again when you need them.
Best regards,
The Instant Logs Team
Quick and efficient service.
Quick and efficient service
** Update **
I only received 1 bag of ash wood in my order, I have sent over 2 emails advising of this with no reply, please respond.
16. Dezember 2025
Antwort von InstantLogs
Hi Ryan,
Thank you for taking the time to leave your review! We’re glad to hear you found our service quick and efficient. Your feedback means a lot to our team.
We look forward to serving you again in the future.
Best regards,
The Instant Logs Team
Same excellent service
Same excellent service, logs packed beautifully and delivered on time.
Delivery driver really helpful.
Thank you. Regards
16. Dezember 2025
Antwort von InstantLogs
Hi Kevin,
Thank you so much for your kind words! We’re delighted to hear that you were happy with the service and that your logs arrived safely and on time. We really appreciate your continued support and look forward to serving you again soon.
Best regards,
The Instant Logs Team
Antwort von InstantLogs
Hi,
Thank you for your review, Cameron. We’re glad to hear the delivery was quick and that you were happy with the quality and sizing of the logs. It’s great to know we were there when you needed us.
Thanks again for choosing us, and we look forward to supplying you in the future.
Kind regards,
The Instant Logs Team
Reasonable price and very quick…
Reasonable price and very quick delivery, will use again
8. Dezember 2025
Antwort von InstantLogs
Hi,
Thank you for your review. We’re pleased to hear you found our prices reasonable and the delivery quick. Your feedback means a lot to us, and we look forward to supplying you again.
Kind regards,
The Instant Logs Team
Excellent customer service
Excellent customer service. First order of pellets and Rebecca was very helpful in arranging. Delivery was very prompt and the driver couldn’t have been more accommodating in putting the pallet in the garage.
15. Dezember 2025
Antwort von InstantLogs
Hi,
Thank you very much for taking the time to leave such a kind review, Etienne.
We’re delighted to hear that your first order of pellets went smoothly and that Rebecca was able to help with the arrangements. It’s also great to know the delivery was prompt and that our driver could accommodate placing the pallet in your garage.
Your feedback is really appreciated and will be shared with the team. We look forward to supplying you again in the future.
Kind regards,
The Instant Logs Team
FAULTLESS
Easy ordering.Delvery to required point..Genarslly great Service from Start to Finish
14. Dezember 2025
Antwort von InstantLogs
Hi Charles,
Thank you! We’re delighted to hear that you found the ordering process easy and that delivery went smoothly. It’s wonderful to know our service met your expectations from start to finish. We really appreciate your support!
Kind Regards,
The Instant Logs Team
Easy to order, good logs.
Easy to order, good value and the pallet of logs arrived the next working day. Great service.
13. Dezember 2025
Antwort von InstantLogs
Hi,
Thank you, Jamie! We’re glad to hear you found the ordering easy and that your logs arrived quickly. We really appreciate your feedback and are happy you’re pleased with the service and value.
Kind Regards,
The Instant Logs Team
Delivered on time and to the door
12. Dezember 2025
Antwort von InstantLogs
Hi,
Thank you, Patricia! We’re delighted to hear your order was delivered on time and right to your door. We really appreciate your feedback and hope to serve you again soon!
Kind Regards,
The Instant Logs Team
Good logs and great service.
Logs were delivered dry and they burned hot straight away. Service was helpful, friendly and efficient. I ordered shortly before Christmas when others had let me down and InstantLogs were great. A special mention for the delivery driver who could not have been more helpful. Will definitely use this company again.
12. Dezember 2025
Antwort von InstantLogs
Hi Bryan,
Thank you very much for taking the time to leave such a positive review. We’re delighted to hear that the logs arrived dry and burned well straight away, and that you were happy with the service you received.
It’s especially great to know we could help at such a busy time of year. Thank you again for choosing Instant Logs, and we look forward to supplying you again in the future.
Kind regards,
The Instant Logs Team
Great Price, Great Product
Easy ordering, great price, on time delivery and general great experience
4. Dezember 2025
Antwort von InstantLogs
Hi Matthew,
Thank you so much for your kind words! We’re thrilled to hear that you found our ordering process easy, our prices great, and your delivery on time. Your support and feedback mean a lot to us, and we look forward to serving you again soon!
Best regards,
The Instant Logs Team
it would be a great idea when…
it would be a great idea when delivering the wood to ask where youd like it dropped , the delivery driver dropped out rtight out side our neighbours gates ?
8. Dezember 2025
Antwort von InstantLogs
Hi,
Thank you for taking the time to share your feedback, Julie. We’re sorry for any inconvenience caused on this delivery.
Our standard service is a kerbside delivery, and any placement beyond this is at the driver’s discretion on the day, depending on access and safety. If customers have a preferred drop-off location, we’re always happy to note this in advance if you let us know before delivery, although we can’t guarantee it in every situation.
We really appreciate your comments, as they help us improve our service, and we hope to be able to provide a smoother experience next time.
Kind regards,
The Instant Logs Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.