Indestructibletights Bewertungen 

185
•
TrustScore 3.5 von 5

3.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I pressed one of the special offers by mistake and ordered another 3 pairs of tights in the completely wrong size and colour! I noticed immediately and contacted the company who, after offering me... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I made a mistake purchasing off the site and thinking I had simply clicked through accidentally purchasing instead. I wrote in stating the silly but very expensive mistake I had made. Kyle was very he... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Destructible. Ordered 4 pairs. 2 got ladders straight away. Then I discovered the "VIP benefits" charge, an AP they had set up without my knowledge or consent. I distinctly remember unclicking the opt... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Indestructibletights are an amazing wonderful and very helpful company. They helped me with a problem I had and had no hesitation at all to fix my problem. Even offering me a discount which was much... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

3.5

Akzeptabel

TrustScore 3.5 von 5

185 Bewertungen

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Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

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3.5

Alle Bewertungen

(185)

138 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Don't fall for their ads! Overpriced/ Underpreformed

Overpriced, under preform. Worst tights ever. Sag at the cr@#tch, no compression as advertised and they still run! Don't fall for their ad.

1. November 2024
Bewertung ohne vorherige Einladung
Indestructibletights-Logo

Antwort von Indestructibletights

Thank you for your feedback, and we’re truly sorry to hear the tights didn’t meet your expectations.

We aim to provide high-quality products that match our advertising, and we apologize if your experience fell short. We'd appreciate the opportunity to make things right—please contact us at support@indestructibletights.com with your order details so we can assist you further.

Your satisfaction matters to us, and we value your input.

Bewertet mit 1 von 5 Sternen

It's a Scam

It's a Scam
They charged me for VIP service.. without my knowledge there is a recurring money going out of my account. ☹️
I emailed them but they are kot replying. Such a dishonest company. I am very disappointed 😔
Oh god now they even blocked my email now. Such a horrible company.

17. Dezember 2024
Bewertung ohne vorherige Einladung
Indestructibletights-Logo

Antwort von Indestructibletights

Thanks for bringing this matter to our attention however, I have checked your email communication with us and we have been responding to your email since your initial email. Please respond to our email regarding your refund. Thank you and have a great day!

Bewertet mit 1 von 5 Sternen

DO NOT ORDER FROM THIS SITE

DO NOT ORDER FROM THIS SITE.
After my mother placed a single order her card was charged a multiple of times all in excess of the order amount. She had emailed to cancel any order and request an immediate refund of all transactions made by them, the company can clearly not be trusted with any customer information and we not longer have any confidence in them.
No reply received from them as yet.

15. Dezember 2024
Bewertung ohne vorherige Einladung
Indestructibletights-Logo

Antwort von Indestructibletights

We sincerely apologize for the unauthorized charges to your credit card and any inconvenience this has caused. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. I assure you that your order has been canceled and the full refund has already been issued. Please allow 3-5 business days for the refund to be posted on your account. Feel free to email us directly if you have any other concerns.​
We're here to help you​ the best way we can!
Have a great day!

Bewertet mit 1 von 5 Sternen

This company is a sham

This company is a sham. You'll get thighs, yes BUT they add - without your consent - VIP service item ($0.00) into your order. Then they start charging you $31.63 per month.

After I noticed these charges I contacted the company demanding full refund, they claim that I've ordered it. Doesn't make sense: I never join any memberships with fees.

The tights are not indestructible. The first pair broke when I put them on the first time. I wanted to return everything. Now they offer to replace the broken ones for free. Not acceptable.

I will continue fighting for my rights for return and full refund. BUT this company is located in China based on the shipment tracking number. Not very likely to get my money back. They don't even have any functions to cancel this "VIP service" in my account pages.

15. Dezember 2024
Bewertung ohne vorherige Einladung
Indestructibletights-Logo

Antwort von Indestructibletights

Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you've experienced with our company. To assist you promptly, could you please provide the email address or shipping address associated with your order? You can reach us directly at support@indestructibletights.com.

Thank you for your cooperation

Bewertet mit 1 von 5 Sternen

Don’t buy anything from here….

Don’t buy anything from here….! AFTER I had written my cardnumber several offers to buy extra pairs came up. The page do not give you a fair chance to check what actually happens in the last step. And you don’t recieve an e-mail that shows what you have bought.
I wrote to them “what is in this order”, and the kind customerservice lady wrote back tjat I have ordered 4 pair (instead of 1). 3 of them was not my size. I Should write back within 5 days, after that my order would be shipped.
I wrote back immediatly that this was a mistake, I did not order 3 pairs in a wrong size!?! A few hours later I recieved a new e-mail that the order was shipped (including the 3 pairs I did not order).
I wrote back to them and they offers me a 25% refund!?! Of course I dont want that!
I want them to stop the package/ send me a free return slip. I don’t want anything from this scam Company and this Trustpilot says it all, Im not alone. I Will contact my bank and close my card.

24. November 2024
Bewertung ohne vorherige Einladung
Indestructibletights-Logo

Antwort von Indestructibletights

Thank you for sharing your concerns. We understand your frustration and appreciate the opportunity to clarify the situation.

After thoroughly reviewing your account, we can confirm that the disputed amount has already been refunded, and you were notified of this via email. We apologize if any part of the process caused confusion or inconvenience.

We sincerely regret any misunderstanding regarding your feedback about the ordering process. We strive to provide a clear and transparent checkout experience and will consider your comments for further improvement.

Thank you for your patience and understanding.

Bewertet mit 1 von 5 Sternen

This company are fraudsters

This company are fraudsters. I ordered 2 pairs of tights and both pairs went into holes after one days wear. I
Complained and they said they would send me a replacement this has happened twice. I have now realised that they have been charging me and not telling me this has come to light on checking my bank statement how can they charge for faulty tights its wrong and I want it sorting NOW or there will be consequences.

2. November 2024
Bewertung ohne vorherige Einladung
Indestructibletights-Logo

Antwort von Indestructibletights

Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you've experienced with our company. To assist you promptly, please provide the email address or shipping address associated with your order. You can reach us directly at support@indestructibletights.com.

Thank you for your cooperation.
Have a great day!

Bewertet mit 1 von 5 Sternen

this VIP Status is really a scam.

this VIP Status is really a scam.
Just noticed as the others you sign up easily, probably fine print and sneaky.
"VIP customers receive tons of amazing benefits like free monthly products (A $30 Value), discounts on new orders (Up To 50% Off New Orders), priority processing and more!"
Where are my free monthly products?
Cancelled the subscription.

7. Oktober 2024
Bewertung ohne vorherige Einladung
Indestructibletights-Logo

Antwort von Indestructibletights

Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you've experienced with our company. To assist you promptly, please provide the email address or shipping address associated with your order. You can reach us directly at support@indestructibletights.com.

Thank you for your cooperation.
Have a great day!

Bewertet mit 1 von 5 Sternen

Recurring charges???

I made what I thought was a one time purchase for my fiancée. By placing an order they enrolled me in some VIP program with a recurring charge. I wasn’t interested in any such program. I received a VIP charge so I opened a dispute with PayPal which they ultimately denied. When I approached Indestructible to get a refund and be removed from the VIP they said since PayPal had denied me they didn’t have to refund me any money either.

Be careful. They bury the VIP enrollment somewhere in the fine print. They’re clearly being shady and getting away with it. Steer clear of them. You can get good tights anywhere and I should’ve known that. These guys are deceptive and are being so to get your $$$.

26. September 2024
Bewertung ohne vorherige Einladung
Indestructibletights-Logo

Antwort von Indestructibletights

Thank you for reaching out and sharing your concerns. We apologize for any confusion or frustration you’ve experienced with your VIP status and the associated benefits. We want to ensure that all customers receive the perks that come with their subscription, including the free monthly products.

To assist you further and address your concerns, please provide your full name, the email address used during sign-up, and any order numbers you may have. Once we have this information, we can review your account, confirm any missed benefits, and ensure your cancellation request is processed correctly.

UPDATE: Thank you for sharing your order information. We understand how upsetting it can be to feel enrolled in a program you didn't want, and we certainly don't want you to feel misled in any way.

We strive to be transparent about our VIP program, which is included in the terms during the checkout process. However, I realize that these details can sometimes be overlooked, and I apologize if this was not clear when you made your purchase

Even though PayPal denied your dispute, we have processed a courtesy refund for your subscription charge. This will be posted on your account in 3-5 business days.

Thank you and if there is anything else we can help you with, please do not hesitate to contact us via email or phone.
Have a great day!

Bewertet mit 1 von 5 Sternen

SCAMMERS

I ordered a pair of tights and only afterwards I read the reviews here so I immediately canceled my order. At first someone from the staff asked my why I want to cancel, which they shouldn’t do (24h cancel policy stated on their website), after I said I didn’t want to disclose the reason they offered 25% refund, to which I said no. After a couple of days I got another email offering a 50% discount. I kindly declined and asked for refund again (fourth time!) and they went silent. A total scam!

19. April 2024
Bewertung ohne vorherige Einladung
Indestructibletights-Logo

Antwort von Indestructibletights

Thank you for bringing this matter to our attention, and we sincerely apologize for the frustration you experienced during your order cancellation process. We understand that this situation was disappointing, especially given the delays in our communication.

While there was a delay in our response, we want to confirm that your order has been fully canceled, and a refund has been processed. We understand your concerns about the communication you received, and we will review our cancellation process to ensure a smoother experience for our customers moving forward. Thank you!

Bewertet mit 3 von 5 Sternen

My toes made holes in the tights but I have been offered a refund

Further to my review about my big toes making holes in the tights on the first day I wore them, Indestructible Tights contacted me and offered a refund. I have therefore increased my rating from one star to three for good customer service, in anticipation of receiving a full refund for my purchase.

23. April 2024
Bewertung ohne vorherige Einladung
Indestructibletights-Logo

Antwort von Indestructibletights

Thank you for updating your review and for allowing us to address your concerns. We’re glad that we were able to assist you. Have a great day!

Bewertet mit 1 von 5 Sternen

Used my credit card to bill me for…

Used my credit card to bill me for things that I didn't purchase.
The thights aren't so good, also

14. April 2024
Bewertung ohne vorherige Einladung
Indestructibletights-Logo

Antwort von Indestructibletights

I am sorry to hear that you incurred additional charges, however, to assist you further and look into this can you please provide additional information so we can check the status of your order? Please provide us your name, shipping address and email address used to place the order.

Bewertet mit 1 von 5 Sternen

THESE ARE NOT INDESTRUCTIBLE

THESE ARE NOT INDESTRUCTIBLE! They are complete garbage - you are buying dollar store quality for 10x the price. They ripped as soon as I pulled them on. I emailed the company and they shipped me a second pair and the same thing happened. I asked for a refund and they said they'd only refund 30% of my order! I also have two charges from 'shop good garments' from this company! One is for the first order and they charged me $54 for the second! I am fighting this with them now and have reported them for fraud to my cc company and the RCMP online fraud department.

EDIT: I've already dealt with this and received a refund from my credit card company. This was months ago - not necessary to provide my order # here on trust pilot.

3. April 2024
Bewertung ohne vorherige Einladung
Indestructibletights-Logo

Antwort von Indestructibletights

First and foremost, I want to acknowledge your frustration and disappointment. No one likes feeling this way, especially due to a service or product they’ve invested in. I’m truly sorry that you’ve had to experience this with us.

Can you please provide is with your order# or the email address used when you placed the order so we can look into this?

Bewertet mit 1 von 5 Sternen

This company is a fraud l ordered 1pair…

This company is a fraud l ordered 1pair of tights last December 23 and l received 5 pairs of stockings that I didn’t ordered
I requested a return address, posted them , got my receipt. I have emailed them copy of postal receipt, tracking number etc and the whole experience is a total disaster and l have not received any of my money back and l paid for my purchase with Pay Pal and they have received no refund for me Disaster This company has been provided with all the necessary information on numerous times and it’s just a waste of time and no refund

28. Dezember 2023
Bewertung ohne vorherige Einladung
Indestructibletights-Logo

Antwort von Indestructibletights

I’m writing to personally express our deepest apologies for the situation you faced with your order with us. It’s clear that we missed the mark, and for that, I’m genuinely sorry but can you please provide us with your order# so we can check this for you?

Bewertet mit 1 von 5 Sternen

If I could give this company 0 stars I…

If I could give this company 0 stars I would. They market themselves as "Indestructible Tights". The tights I ordered were "destructed" in one day. My fingernail put a hole in them when I went to pull them up. In their videos, they show not even a scissor can tear them and my fingernail put a hole in them the first time I wore them. The tights also had a run in them by the end of the day. They also claim their tights slim your waist and legs down. They do not slim you down at all. This company is a scam. Save your money.

21. März 2024
Bewertung ohne vorherige Einladung
Indestructibletights-Logo

Antwort von Indestructibletights

Upon reading your message, I genuinely felt your frustration and disappointment, and for that, I am truly sorry. We pride ourselves on ensuring our customers have positive experiences, and it saddens me to know that we fell short with you. Rest assured that your feedback will be reviewed by our team to further improve our product and service as soon as possible.

Bewertet mit 1 von 5 Sternen

Wish I'd reviewed here carefully before…

Wish I'd reviewed here carefully before buying...I saw the sheertex and thought these were a comparable product. 2 separate holes in the feet after just one wear. Also they do not work as shapewear at all. The material feels nice and the fit was good but a complete waste of money. I requested a refund from them, and they just sent me a new pair of tights instead.

18. März 2024
Bewertung ohne vorherige Einladung
Indestructibletights-Logo

Antwort von Indestructibletights

We regret to hear that our product did not meet your expectations. Please know that we have 30 days satisfaction guarantee and you can always email us to request for return and refund.

Bewertet mit 1 von 5 Sternen

My Order NEVER ARRIVED. I NEVER received the tights and I NEVER received a REFUND!!!

I ordered these tights last July, and they claimed to have delivered them on 11th August, which happened to be my birthday so I knew exactly where I was, and was aware of all deliveries. They were not delivered. I emailed them and was told that there might be a delay which was the responsibility of the courier company, but I am on a first name basis with the courier in question and there had been no missed deliveries, nor had she left it with anyone else. She knows where my preferred safe place is in case I am not at home AND we have cameras by our front and back doors, but not deliveries were made which I cannot account for that week. I have repeatedly asked for a refund and they repeatedly tell me they posted it and it is with the courier... SCAM! Please do not waste your money with them.

UPDATE: I have been told that I will not receive a refund because it is more than 3 months since I placed the order. This company gave me the run about and used tactics which set off alarm bells early on in the process and my suspicions were confirmed when they then told me this was their final answer. Please DO NOT GIVE THEM MONEY!

30. Juli 2023
Bewertung ohne vorherige Einladung
Indestructibletights-Logo

Antwort von Indestructibletights

I’m writing to personally express our deepest apologies for the situation you faced with your order with us. Can you please provide is with your order# or the email address used when you placed the order so we can look into this?

Bewertet mit 1 von 5 Sternen

scam- actually a tech company from Finland

This company is a scam- actually a tech company from Finland. Based on the social media reviews, most people don't even receive their purchased item, or say it ripped immediately. I suspect the "tights" is just a reason to take you credit card info. Was charged a $50CDN "VIP"charge for a membership I never signed up for. Be very very careful - COMPLETE SCAM

26. Januar 2024
Bewertung ohne vorherige Einladung
Indestructibletights-Logo

Antwort von Indestructibletights

I am sorry to hear that you incurred additional charges, however, to assist you further and look into this can you please provide additional information so we can check the status of your order? Please provide us your name, shipping address and email address used to place the order.

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