iDustMiteBewertungen 

51
TrustScore 4.5 von 5

4.4

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I've had a dust mite allergy for years and tried absolutely everything... antihistamines, hot washing, sprays, the lot and nothing touched it. Within a few days of putting the iDustmite mattress... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My dust mite allergy meant itchy skin all day and constantly rubbing my eyes. I'd given up hope. The iDustMite mattress encasement made a difference within days — skin settled, eyes stopped streaming,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

After years of itchy, irritated skin I tried the iDustMite dust mite protector almost as a last resort. Within a few days the itching eased off and I stopped scratching in bed. The surprise bonus. I... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

The spray arrives very quickly but without any instructions as to how to mix up the eucalyptus oil to create the spray solution. You have to look half way down the product page on their web site to di... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Allergologe
  2. Fachgeschäft für Bettwaren
  3. Haushaltswarengeschäft
  4. Lieferant medizinischer Geräte
  5. Sanitätshaus

Vom Unternehmen geschrieben

iDustMite designs dust mite-proof bedding and home products to support allergy free sleep, leading to reduced eczema and asthma. We specialise in dust mite control for the bedroom and wider home environment, helping households reduce dust mites where they live and sleep. Our mattress, duvet, and pillow encasements fully wrap your bedding to help limit dust mite exposure in the home. All encasements are independently tested to be dust mite proof and designed for long-term daily use. Each product is thoughtfully designed in the UK with a strong focus on comfort, durability, and maximum dust mite killing potential, making iDustMite a trusted choice for allergy sufferers looking for effective dust mite bedding and home allergy solutions.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

51 Bewertungen

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4.4

Alle Bewertungen

(51)

41 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great products

Great products! Already made a difference! I ordered this system a few weeks back. Fast delivery and the great quality. I’ve been struggling for years with my dust allergy. This made such a huge difference! Highly recommend!

22. Januar 2026
Bewertung ohne vorherige Einladung
iDustMite-Logo

Antwort von iDustMite

thanks for ordering our complete protector set, we know the price can be a lot however we always see customers like yourself noticing great results... stay in touch!

Bewertet mit 5 von 5 Sternen

I finally got my allergy under the…

I finally got my allergy under the control because of this service.

12. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von iDustMite

Thanks Polina we are offer plenty of advice and not just products, feel free to call back anytime

Bewertet mit 5 von 5 Sternen

Like sleeping on a cloud

My daughter has terrible ezcema and has suffered since being small. She always scratches at night and scratches herself until she bleeds.
She doesn’t live a home as she is a student. I decided to buy a whole bedding set from idust mite. The next morning she said I was like sleeping on a cloud. No sctatching. I was so emotional something to relive the symptoms. I will definately save up to get her a set for her at university.

23. Dezember 2025
Bewertung ohne vorherige Einladung
iDustMite-Logo

Antwort von iDustMite

Many thanks for your review Sal! I really do hope your daughters skin gets much better and please do feel free to get in contact if you need any help or advice on maintaining a dust mite free room!

Bewertet mit 5 von 5 Sternen

I also didn’t get my order… until now

I also didn’t get my order, and received no updates, so eventually cancelled it. I didn’t even get offered £20 off either!

ETA: Richard offered to send me the product free of charge. I hadn’t managed to find similar elsewhere so accepted gratefully. I’m not sure why communication was so lacking during my initial experience with the company, but they certainly seem to be taking it seriously now.

I should say that the offer of a free product was made without any strings. I was not asked to edit this review.

31. Dezember 2025
Bewertung ohne vorherige Einladung
iDustMite-Logo

Antwort von iDustMite

Lara is 100% correct with this comment. Due to a warehouse issue we were unable to deliver her item when she needed it so gave her a refund back. We have now managed to fix this problem.

I have offered Lara compensation but understand she would prefer not to deal with our company anymore - all i can say is sorry!

Bewertet mit 5 von 5 Sternen

Most comfortable pillow ever

Really great comfortable pillow, now buying duvet from idustmite

29. Dezember 2025
iDustMite-Logo

Antwort von iDustMite

Many thanks Julia Harding, im 100% sure you will love that duvet... i use it every night and im amazed at how soft it is :)

Bewertet mit 1 von 5 Sternen

Haven’t recieved my purchases yet

Haven’t recieved my purchases yet! 😠

29. Dezember 2025
iDustMite-Logo

Antwort von iDustMite

I'm very sorry for the delay Julie, parcel was delivered on the 5th of January there were some delays due to the new year period and we are not open at the weekends. I have offered you compensation for your delay.

Bewertet mit 5 von 5 Sternen

As I have coughed every night after…

As I have coughed every night after using it feels reduced. But can’t tell early because this time flu make me worst.

3. Dezember 2025
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Antwort von iDustMite

sorry to hear you have the flu! its really quite bad this winter for many people! I hope you recover swiftly and can breathe more freely with our products. Stay in touch!

Bewertet mit 1 von 5 Sternen

We still haven’t received the order and…

We still haven’t received the order and despite contacting you twice about this you have not provided an update and expected delivery date. I’m sure the product will be great once we have it, but can’t really comment on that at the moment.

1. Dezember 2025
iDustMite-Logo

Antwort von iDustMite

Hi there,

Thank you so much for taking the time to share this — I really appreciate it. I completely understand how frustrating it is when you’re waiting for something especially when its allergy related you need and don’t have clear updates. That’s on me (Richard Williams Here), and I’m genuinely sorry for the inconvenience this has caused you directly.

Due to surge demand from black friday we had some delays and ive refunded all those affected a £20 goodwill refund as a thank-you for your patience. I want you to have the best possible experience with iDustMite,

If you did not get the refund or if there’s anything else at all I can do to help while we get this sorted, please let me know.

Thanks again for giving me the chance to put this right.
Richard Williams
0330 122 1646
Sales@idustmite.com

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service quick to respond and give advice on any queries you may have. Fast delivery and good quality product

26. November 2025
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Antwort von iDustMite

Hi Attiya many thanks for your review - many people have called me saying they saw the great review on TrustPilot so this really helps me.

Richard Williams.

Bewertet mit 5 von 5 Sternen

Very satisfied with my overall experience

Excellent customer service and quality products. Very satisfied with my overall experience and will definitely use Idustmite again!

11. November 2025
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Antwort von iDustMite

Many thanks Linda your review makes me very happy to help those with a dust mite allergy full time.

Richard Williams.

Bewertet mit 5 von 5 Sternen

A Simple Change with Big Results!

The Anti-Allergy Dust Mite Protector Set has been a game changer for me. Since using them, my allergies have improved so much. I’m sleeping better, waking up less congested, and just feeling healthier overall.

It’s such a simple change but it’s made a huge difference to my day-to-day life. I only wish I’d bought them sooner! Highly recommend to anyone who struggles with dust mite allergies.

3. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

An absolute game changer


An absolute game changer! The mattress and pillow covers have really helped mine and my son’s reactions after a nights sleep! I do feel my eczema is much more tamed. Extremely helpful customer service. Richard went above and beyond to make sure ordered what was best for my situation. I’m writing this review having had and trialed the items for around 3 months!

1. August 2025
Bewertung ohne vorherige Einladung
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Antwort von iDustMite

many thanks for your review Rachel! its great to hear after 3 months they are still going strong!

Bewertet mit 5 von 5 Sternen

Absolutely amazing

Absolutely amazing, the products are beautiful and will definitely write a follow up on how it’s helped with my dust allergies but more than anything the customer service is brilliant. Just the customer service in itself has now ensured I will be purchasing from them going forward - thank you so much!

8. September 2025
iDustMite-Logo

Antwort von iDustMite

Hi Mashal was a pleasure speaking to you over our online chat! and sorry for any confusions caused by myself. I love that the product meets your expectation and looking forward to speaking again in the future!

Bewertet mit 5 von 5 Sternen

Great products and perfect against dust…

Great products and perfect against dust mites allergies! Fast delivery and excellent communication throughout. Highly recommend — 5 stars!

2. September 2025
iDustMite-Logo

Antwort von iDustMite

Thank you so much for your comment, Michela. We always aim for fast delivery — as a fellow dust mite allergy sufferer, I know how important quick relief can be!

Bewertet mit 5 von 5 Sternen

Extremely helpful customer service

Extremely helpful customer service. Richard went above and beyond to make sure I had my purchases delivered when they were needed for.
The actual bedding set is lovely, great quality, so comfy. I have only used it for just under a week and already am itching my eczema less and my nose is less blocked.
I would highly suggest

19. August 2025
iDustMite-Logo

Antwort von iDustMite

Many thanks Angela i really love hearing it when our products are helping people solve their allergy issues (especially eczema as this used to annoy me always!) please feel free to reach back out to us if you need any further advice.

Bewertet mit 2 von 5 Sternen

The spray arrives very quickly but…

The spray arrives very quickly but without any instructions as to how to mix up the eucalyptus oil to create the spray solution. You have to look half way down the product page on their web site to discover it’s 3ml of oil to a full spray bottle of water. But, this is a very expensive way to make your own very simple eucalyptus spray out of essential oil and water. Also, most other providers will tell you that oil and water simple does not mix with out an emulsifier like soap. So the product info is poor and this is just a rebranded form of what other suppliers market as a make at home spider or insect repellant. Gimmicky.

17. August 2025
Bewertung ohne vorherige Einladung
iDustMite-Logo

Antwort von iDustMite

Hi, Richard here –
Thanks so much for your order. Just to clarify, the first order comes with the bottle and 1 refill. Refills are only £6 afterwards, which we’ve tried to keep as affordable as possible — though I completely understand it may still feel a bit expensive.

I’m also sorry if the instructions weren’t clear (a paper copy should have been included, and it looks like we may have missed that this time). Please feel free to email us at sales@idustmite.com
— I’ll be happy to offer you either a refund or a free refill as a gesture of goodwill.

Bewertet mit 5 von 5 Sternen

The best customer service I've ever…

The best customer service I've ever had, called to say they didn't have something in stock and provided a free upgrade, whilst also giving me lots of dust mite allergy advice over the phone. Left me with a really positive feeling about the company. Would definitely recommend.

13. Mai 2025
iDustMite-Logo

Antwort von iDustMite

Many thanks for your feedback Sarah! it means alot to the business are we are primarly word of mouth! i hope you allergy symptoms continue to improve!

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